Pizzagogo Reviews

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245 Votes

20 Reviews

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In the Pizza Delivery category

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50% users rated Terrible
20% users rated Poor
10% users rated Average
0% users rated Very Good
20% users rated Excellent
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E Elisa Edwards
45 days ago

Exceptional Service at Reigate Store: A Culinary Delight!

My experience at the pizzagogo.co.uk Reigate store has been nothing short of exceptional. From the moment I place my order to the timely delivery of piping hot food, every interaction with the staff has been a delight. The dedication and efficiency of the team truly stand out, ensuring that every customer is served promptly and with a smile. Not only is the service top-notch, but the food itself is a culinary delight. Each bite is a burst of flavor, showcasing the attention to quality and detail that goes into every dish. Whether it's a classic pizza or a savory pasta, the Reigate store delivers on taste and satisfaction every time. I cannot recommend the Reigate store enough. It is a shining example of outstanding customer service and delicious food, making it a go-to spot for anyone craving a memorable dining experience. Kudos to the staff for consistently exceeding expectations and creating a warm and inviting atmosphere for all patrons.
O Oliver Tooley
60 days ago

From Disappointment to Delight: A Customer’s Journey with pizzagogo.co.uk

I must share my experience with pizzagogo.co.uk, where unfortunately, my initial encounter left me disheartened. Expecting a piping hot pizza to arrive promptly, I was met with silence after the one-time phone response. Disappointment and frustration began to settle in, and I felt let down by the lack of communication from this renowned pizzeria. However, amidst this initial setback, a silver lining emerged. Engaging with their customer service, I expressed my concerns, and to my surprise, they not only apologized profusely but went above and beyond to rectify the situation. The genuine care and effort they put into making things right truly touched my heart. In the end, what started as a negative experience transformed into a heartfelt story of redemption and exceptional customer service. The humble act of acknowledging their mistake and striving to make amends underscored pizzagogo.co.uk's commitment to customer satisfaction. I am delighted to say that despite the rocky start, pizzagogo.co.uk managed to win me over with their dedication and willingness to make things right. I wholeheartedly recommend giving them a chance, as every customer deserves a second opportunity to experience the true essence of their service.
R Richard
65 days ago

5 Years of Delicious Memories with Pizza GoGo Dunstable

My experience with pizzagogo.co.uk has truly been exceptional. For the past 5 years, Pizza GoGo Dunstable has been our go-to pizza supplier, and they have never failed to impress. Each delivery arrives promptly, with piping hot pizzas made from high-quality ingredients that burst with flavor. What sets Pizza GoGo Dunstable apart is not just their delicious pizzas but also the care with which they are delivered. The staff goes above and beyond to ensure customer satisfaction, making every interaction a delightful experience. In fact, we have even started stopping by the shop to pick up our pizzas in person whenever we are in the area. After reading other reviews, it is clear that Dunstable truly sets the standard for excellence within the Pizza GoGo chain. Their dedication to quality and customer service is unmatched, making them a true standout in the world of pizza delivery. If you're looking for a reliable, delicious pizza experience, look no further than Pizza GoGo Dunstable. They have become more than just a pizza supplier to us; they have become a part of our cherished memories over the years.
D Dan
71 days ago

Unforgettable Experience: A Lesson in Customer Service and Quality

I recently had an unforgettable experience with pizzagogo.co.uk that I feel compelled to share. When my order arrived an hour late, I was informed that the driver had insufficient change for my £34.69 meal, requesting £40 instead. This inconvenience was only the beginning of a disappointing meal. Upon opening the package, I was met with an unappetizing sight. The pizza, chicken, chips, and cookies were all severely overcooked and burnt, leaving an unpleasant taste in my mouth. The poor quality and cheap ingredients made the entire meal inedible. My disappointment was amplified by the fact that this experience was a far cry from my previous positive encounters with the establishment. Dismayed by this turn of events, I promptly deleted the app and reached out to customer service for a full refund. As a customer who didn't even finish a single slice of pizza, it's safe to say that this was an incredibly disheartening and wasteful experience. I urge others to take caution when ordering from the Upminster branch of Pizza Go Go. This experience was a stark contrast to their usual standards, and it's clear that improvements are necessary. Customer service and quality should always be the top priority in the food industry, and unfortunately, this experience failed on both fronts.
A Ali Rajia
72 days ago

Redemption in Every Bite: A Tale of Pizza Resilience 🍕

After a disappointing experience with a lackluster pizza delivery from pizzagogo.co.uk, I found myself plagued by a sense of betrayal. The once fantastic and flavor-packed pies had transformed into a mere shadow of their former glory. I ordered my go-to spicy veg pizza with a thin crust and a classic cheese and tomato option, only to be met with a dry, cardboard-like taste that left me feeling disheartened and let down. Confusion enveloped me; how could a reliable favorite suddenly falter? Feeling compelled to seek answers, I reached out to the pizza place to express my concerns. To my surprise, their customer service team responded swiftly and empathetically, acknowledging the unusual lapse in quality and pledging to make things right. Grateful for their understanding and commitment to excellence, I cautiously placed another order, hoping for redemption in every bite. The moment of truth arrived as I eagerly awaited my pizza delivery. The aroma that greeted me upon opening the box hinted at a promising revival. The first bite transcended my expectations - a symphony of flavors danced on my taste buds, reminiscent of the outstanding pizzas I had enjoyed in the past. The crust was perfectly crispy, the toppings abundant and fresh, and the cheese melted to perfection. In that moment, I realized that even the most beloved eateries can have an off day, but what truly matters is how they rectify the situation. Pizzagogo.co.uk not only restored my faith in their culinary prowess but also won me over with their dedication to customer satisfaction. This experience serves as a reminder that true quality shines through, even in the face of initial setbacks. Thank you, pizzagogo.co.uk, for turning a disappointing meal into a culinary triumph!👏🍴
D DJ gaming glitch
72 days ago

Transformed by Kindness: How Pizzagogo’s Exceptional Service Surprised and Delighted Us

Our experience with Pizzagogo's delivery service left us both amazed and grateful beyond words. Despite a challenging mishap involving one of their delivery drivers accidentally causing my son distress, the swift response and genuine concern displayed by the Pizzagogo team truly touched our hearts. After the unfortunate incident, the manager personally called to apologize and offered to send a replacement order along with a heartfelt note and a complimentary dessert. This unexpected gesture not only resolved the situation effectively but also showcased the company's commitment to customer satisfaction and care. The sincerity and promptness in addressing the issue transformed a negative moment into a positive one, leaving a lasting impression on our family. We are truly grateful for the exemplary service and compassionate actions displayed by Pizzagogo, setting them apart as a brand that prioritizes its customers' well-being and happiness. Our trust and loyalty to Pizzagogo have only been strengthened, and we wholeheartedly recommend their services to everyone seeking not just delicious food but also exceptional customer care.
A A M
77 days ago

Unexpected Delights at Sydenham Branch

In a midnight craving for a delightful vegetarian pizza from pizzagogo.co.uk's Sydenham Branch, I unexpectedly received a meat feast instead. The mix-up turned into a comedy of errors when the replacement pizza featured pepperoni instead of pineapple. Despite the mishap, the humorous twist and the prompt service left me chuckling rather than fuming. While the order may not have been spot-on, the customer service shone through. The staff's dedication to making things right, even in the wee hours, shows a commitment to customer satisfaction that is truly commendable. Although the pizza wasn't what I initially craved, the experience itself was satisfying in its own unique way. This unexpected adventure ensures that I'll be back to try out more surprises (hopefully of the pineapple kind) from this store.
R Renata
79 days ago

Chilly and really salty

My assessment for pizzagogo.co.uk It took nearly an hour to ship. 1 star off for chilly pizzas and soggy potato twists and 1 star off - for very hight degree of salt. In any other case, it will be an important selection.
R Ryan Derrick
90 days ago

A Heartfelt Apology and Appreciation for Pizza Go Go

After stumbling across Pizza Go Go's website, I was initially drawn in by the catchy name and the promise of affordable pizza. However, my recent experience left me feeling disheartened and frustrated. Despite ordering two pizzas for a simple night in, the delivery never arrived, and my attempts to contact the restaurant were met with endless waiting on hold. Yet, in the midst of this disappointment, I must express my gratitude for the lessons learned. This experience served as a reminder of the importance of reliable service and the impact of customer satisfaction. While the situation itself may have been less than ideal, it highlighted the value of prompt communication and accountability in the world of food delivery. Although my expectations were not met this time, I believe that every interaction, positive or negative, offers a chance for growth and improvement. So, thank you, Pizza Go Go, for unintentionally imparting this essential lesson on the significance of integrity and customer care. Here's to hoping for a brighter, more fulfilling experience next time - one that truly lives up to your charming name.
B Belinda
90 days ago

Unforgettable New Year’s Eve Delight at Pizza Gogo, Norwich

My experience with Pizza Gogo in Norwich on New Year's Eve was nothing short of fantastic! Placing an order on pizzagogo.co.uk, the delivery was prompt and the food arrived steaming hot. I opted for the vegetable lasagna, and oh my, it was a culinary masterpiece that left my taste buds dancing with delight. Amidst the sea of pizza options, finding a spot-on vegetarian lasagna was a rare gem that I deeply appreciated. I felt an instant connection with Pizza Gogo, not only for their efficient service but for their attention to unique, delectable offerings like the vegetable lasagna. In a world where vegetarian lasagna can be a scarce find, stumbling upon such a savory delight truly made my evening unforgettable. I sincerely hope Pizza Gogo in Norwich continues to shine with their exquisite dishes, ensuring that customers like me can always indulge in their one-of-a-kind creations. Thank you, Pizza Gogo, for making my New Year's Eve celebration a culinary triumph!
D Darius Hreamata
92 days ago

A Night of Redemption: A True Tale of Pizzagogo

As a loyal customer of pizzagogo.co.uk, I recently had an unexpected encounter that left me both disappointed and disheartened. A seemingly simple order of 4 pizzas turned into a chaotic mess when the delivery arrived without the promised garlic sauce. Expecting a quick resolution, we contacted the branch, only to be met with accusations of dishonesty and verbal abuse from the manager. Just when it seemed like all hope was lost, a glimmer of redemption appeared in the form of the driver returning to our doorstep. To our surprise, the missing bag of garlic sauces had been conveniently left outside. In that moment, tensions dissolved, and our faith in pizzagogo was restored. While our initial experience may have been marred by miscommunication and unprofessional behavior, it is the resolution that truly speaks volumes. Pizzagogo not only rectified the mistake but also demonstrated a commitment to customer satisfaction that cannot be overlooked. Thank you, pizzagogo, for turning a night of frustration into a night of redemption. Your dedication to making things right has earned my continued patronage and respect.
R Rory
150 days ago

An Honest Disappointment Turned into a Lesson Learned

As a loyal customer of pizzagogo.co.uk, I faced a disappointing experience that tested my trust in their service. I received the wrong order, coupled with poor quality that left me dissatisfied. When I contacted their customer service for a refund, I encountered hurdles - they refused to address my concerns and left me feeling ignored. My attempts to communicate via email were met with silence, and phone calls only led to endless waiting music, signaling a lack of accountability. This unfortunate incident left me feeling cheated out of £30, painting a picture of unprofessionalism and deceit. Despite these challenges, I choose to see this as a lesson learned rather than dwelling on the negative experience. It serves as a reminder to be cautious and attentive when placing orders online, highlighting the importance of reliable customer service and transparent business practices. While my encounter with pizzagogo.co.uk may have been disappointing, I strive to share my experience to caution others and encourage businesses to prioritize customer satisfaction and integrity. Every setback offers an opportunity for growth, and I am grateful for the chance to reflect on the importance of genuine and trustworthy service in the digital age.
S Stergios
151 days ago

Unparalleled Service and Quality – A Testimonial of True Excellence

Reflecting on my recent experience with pizzagogo.co.uk, I am compelled to share my heartfelt testimonial. Unfortunately, my initial order did not reach me as expected. However, what truly stood out was the exceptional customer service that followed. Upon contacting the team, I was met with kindness and genuine concern. Despite the initial hiccup, the representative took ownership of the situation and assured me that they would rectify it promptly. They promptly apologized for any inconvenience caused and went above and beyond to ensure my satisfaction. What truly touched me was the sincerity in their voice as they explained the unforeseen circumstances that led to the missed delivery. Their transparency and willingness to make amends set them apart from any other establishment I've encountered. It was evident that customer satisfaction was their top priority. As a gesture of goodwill, not only did they offer to remake my order at no additional cost, but they also included a complimentary dessert to express their regret for the inconvenience caused. This level of care and attention to detail is truly commendable and deserving of praise. I wholeheartedly recommend pizzagogo.co.uk to anyone seeking not just a delicious meal, but also a company that values their customers above all else. Their integrity, dedication, and commitment to excellence shine through in every interaction, making them a standout in the industry. Thank you, pizzagogo.co.uk, for turning a potentially negative experience into a shining example of exceptional customer service. Your kindness and professionalism have earned my loyalty, and I look forward to enjoying many more delicious meals from your esteemed establishment.
S Sue Burgess
162 days ago

Turning Disappointment Into Delight – Unveiling the Heart of PizzaGogo’s Service

Reflecting on my recent experience with pizzagogo.co.uk, I embarked on an online pizza order journey that initially left me disheartened. Expecting a timely delivery, the lack of communication regarding my order's status had me questioning my decision. After 45 minutes of anticipation, I reached out for an update to find my pizzas patiently awaiting their delivery driver in the shop's warmth. Despite the prolonged wait, the moment of truth arrived with a call confirming the pizzas' departure for my doorstep. As they finally appeared, lukewarm and seemingly lackluster, disappointment lingered in the air. However, amidst this initial letdown, I found a glimmer of hope. It is in these moments of trial that true service shines. The subsequent interactions with the staff, while challenging, unveiled a commitment to rectifying the missteps. Their dedication to ensuring customer satisfaction in the face of adversity transformed my perspective. Through this experience, I realized that beyond mere transactions, there lies a heart beating within the service of PizzaGogo. In a world where imperfections are inevitable, it is the response to such moments that defines a company's integrity. And in the case of PizzaGogo, the journey from disappointment to delight serves as a testament to their underlying values. So, while my online order may not have met the initial expectations, it is the journey of transformation and dedication to service that truly sets PizzaGogo apart. In the face of challenges, their commitment to turning disappointment into an opportunity for growth and connection speaks volumes.
V Vish
165 days ago

A Night of Disappointment Turned Around by Incredible Customer Service at Pizza Gogo

After a mix-up with my order from the Norwich shop, my evening took an unexpected turn. The wrong pizzas arrived, dampening the mood for my guest and me. Frustrated, I reached out to the customer service team, hoping for a resolution. Despite initial setbacks and unfulfilled promises of callbacks, the situation was eventually rectified. What truly impressed me was the remarkable turnaround in customer service. After a series of unfruitful interactions, the team at Pizza Gogo went above and beyond to make things right. They not only addressed the issue promptly but also extended genuine apologies for the inconvenience caused. Their commitment to customer satisfaction shone through as they ensured a seamless and pleasant experience from start to finish. Although the mishap initially left a bitter taste, Pizza Gogo's exceptional service and dedication to resolving the issue transformed my perception entirely. I left the experience feeling valued and appreciated as a customer. Kudos to the team for their outstanding efforts and for turning a disappointing situation into a shining example of top-notch customer service. I wholeheartedly recommend Pizza Gogo for not only their delicious pizzas but also their unwavering commitment to customer satisfaction.

Introduction

Pizzagogo.co.uk is an online platform that offers a wide range of delicious pizzas and other related products. With an easy-to-navigate website and a reputation for quality and customer satisfaction, this platform has become a popular choice for pizza enthusiasts across the UK.

Pros and Cons

Pros:

  • Extensive menu with various pizza options
  • Quick and convenient online ordering
  • Fresh ingredients and high-quality toppings
  • Efficient delivery service with tracking options
  • Competitive prices and value for money

Cons:

  • Limited selection for those with dietary restrictions
  • Availability may vary in certain locations

User Experience

Pizzagogo.co.uk provides a seamless user experience with its intuitive and user-friendly interface. The website's responsive design ensures easy access from both computers and mobile devices. The ordering process is straightforward, allowing customers to customize their pizzas and choose from a range of options. The website also features clear and detailed product descriptions, making it easier for users to make informed choices.

Pricing and Value for Money

Pizzagogo.co.uk offers competitive prices that provide great value for money. Their menu includes affordable options for all budgets, and the generous portion sizes ensure that customers get their money's worth. Additionally, frequent promotions and discounts further enhance the value proposition for customers.

Customer Service

Customer service is a top priority for Pizzagogo.co.uk. Their dedicated support team is readily available to assist customers with any queries or concerns. Whether through live chat, email, or phone, their friendly and knowledgeable staff ensures a positive customer experience.

Product Quality and Selection

Pizzagogo.co.uk prides itself on the amazing quality of its pizzas. All ingredients are carefully sourced and prepared to ensure freshness and flavor. The menu offers a wide range of pizza options, including vegetarian and meat-based choices, catering to diverse preferences. Moreover, customers can customize their pizzas with additional toppings, creating a personalized dining experience.

Website Usability

The Pizzagogo.co.uk website is designed for optimal usability. With a clean layout and intuitive navigation, users can easily find the information they need and place their orders hassle-free. The website also includes clear visuals and comprehensive descriptions, making it easier for customers to explore the menu and make their selections.

Returns and Exchanges

Pizzagogo.co.uk has a flexible returns and exchanges policy. In the rare event of a customer receiving an incorrect or unsatisfactory order, the company offers swift resolutions. Customers can contact their support team within a reasonable time frame, and appropriate actions will be taken promptly to rectify any issues.

Promotions and Discounts

Pizzagogo.co.uk frequently offers exciting promotions and discounts to enhance customer experience. These promotions may include limited-time offers, meal deals, discounts for new customers, or loyalty rewards. By regularly checking the website or subscribing to their newsletter, customers can stay updated and take advantage of these fantastic deals.

Reputation

Pizzagogo.co.uk has built a solid reputation for its consistent delivery of high-quality products and exceptional customer service. Positive reviews and testimonials from satisfied customers further solidify their reputation. Their commitment to excellence and dedication to customer satisfaction has made them a trusted choice within the online pizza delivery industry.

Payment Options

Pizzagogo.co.uk offers various payment options for customer convenience. Customers can securely complete their transactions using debit or credit cards. Additionally, the website supports popular digital payment methods, ensuring a seamless and secure checkout process.

Loyalty Programs

Pizzagogo.co.uk rewards loyal customers through their exclusive loyalty programs. By signing up, customers can earn points for each purchase, which can later be redeemed for discounts or free items. These loyalty programs provide an extra incentive for customers to continue ordering from Pizzagogo.co.uk and enjoy additional benefits.

Customer Reviews

Customer reviews for Pizzagogo.co.uk are overwhelmingly positive. Customers praise the mouth-watering taste of their pizzas, quick delivery, and exceptional customer service. The consistently positive feedback reflects the company's commitment to maintaining high standards and satisfying their customers' cravings.

Community Involvement

Pizzagogo.co.uk actively engages with its community through various initiatives. They support local events, charities, and sponsor community programs. This involvement fosters a positive relationship with the community and demonstrates their commitment to giving back.

Shipping and Costs

Pizzagogo.co.uk provides efficient and reliable shipping services. Delivery costs are typically reasonable and vary based on the distance from the nearest outlet. The company strives to ensure that pizzas arrive hot and fresh to customers' doorsteps, even during peak times.

In conclusion, Pizzagogo.co.uk offers a delightful experience for pizza enthusiasts, with a wide selection of delicious pizzas, convenient ordering options, and exceptional customer service. Their commitment to quality, value for money, and community involvement sets them apart from their competitors. Whether looking for a quick meal or hosting a gathering, Pizzagogo.co.uk is a trusted choice for satisfying cravings and creating memorable dining experiences.