Pjoutdoors Reviews

Voted Good (5/5)

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20 Reviews

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In the Camping Store category

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10% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
80% users rated Excellent
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J James
84 days ago

Transformative Outdoor Adventures Await: A Testimonial for Pjoutdoors.co.uk

Allow me to share my exceptional experience with pjoutdoors.co.uk. Their products are not just superb; they are outright transformative. When I embarked on my latest outdoor adventure, I relied on their gear, and it exceeded all expectations. What truly sets pjoutdoors.co.uk apart is their unparalleled customer service. The support I received was not just excellent; it was truly faultless. Their team was dedicated, knowledgeable, and went above and beyond to ensure my satisfaction. Thanks to pjoutdoors.co.uk, my outdoor escapades have reached new heights of excitement and comfort. I wholeheartedly recommend them to all outdoor enthusiasts seeking top-notch products and unparalleled customer care. Embark on your next outdoor journey with pjoutdoors.co.uk and prepare for a world of unforgettable experiences. They have certainly earned my unwavering loyalty, and I trust they will exceed your expectations too.
E ellie blount
85 days ago

Exceeded Expectations: An Unmatched Experience with PJOutdoors

I cannot express enough how satisfied I am with my recent purchase from PJOutdoors. Not only did my order arrive promptly, but it also exceeded my expectations in every way. The item was exactly as described, and the quality was impeccable. From the seamless ordering process to the timely delivery, PJOutdoors truly showcased excellence in customer service. I am beyond grateful for such a pleasant shopping experience. Thank you for going above and beyond to ensure customer satisfaction. PJOutdoors has earned a loyal customer in me!
J John Bates
85 days ago

Unmatched Excellence: A Testament to Superb Customer Service

When I think of outstanding service, pjoutdoors.co.uk instantly comes to mind. Their staff at the Glasgow SECC show went above and beyond to provide me with invaluable advice, making my shopping experience truly memorable. What truly set them apart was the complimentary carpet and footprint that I received as part of the deal – a delightful surprise that showcased their generosity and attention to detail. The efficiency of their delivery process was equally impressive. Within less than a week, my order was at my doorstep, reflecting their commitment to swift and reliable service. This seamless experience left a lasting impression on me, solidifying pjoutdoors.co.uk as my go-to choice for all outdoor gear needs. I cannot recommend pjoutdoors.co.uk enough. Their dedication to customer satisfaction, coupled with their exceptional products, makes them a standout in the industry. Thank you for going above and beyond to ensure my satisfaction – you have gained a loyal customer in me.
T tamara Kennedy
86 days ago

Exceeding Expectations: A Testimonial of Exceptional Service

My experience with pjoutdoors.co.uk has been nothing short of exceptional. When I made a purchase on their website, I was delighted to receive my order well before the anticipated delivery date. This level of prompt service truly went above and beyond my expectations. Not only did I receive my order quickly, but the packaging was also immaculate, ensuring that my products arrived in perfect condition. The attention to detail and care taken in handling my order truly set pjoutdoors.co.uk apart from other online retailers. Additionally, when I had a query about my purchase, their customer service team was incredibly responsive and helpful. They addressed my concerns promptly and professionally, leaving me feeling valued as a customer. Overall, my experience with pjoutdoors.co.uk exemplified what excellent service should look like. I wholeheartedly recommend them to anyone looking for a seamless online shopping experience with a touch of personal care.
M Mrs Greyson
86 days ago

Unmatched Convenience: My Unforgettable Experience with pjoutdoors.co.uk for Calor Gas

From the moment I placed my order for Calor gas on pjoutdoors.co.uk, I knew I was in for a seamless experience. The ease of the online ordering process coupled with their lightning-fast delivery service truly set them apart. To my surprise and delight, my Calor gas was delivered on the same day, saving me from any inconvenience or delay. The outstanding service provided by pjoutdoors.co.uk speaks volumes about their commitment to customer satisfaction. I was not only impressed by the speed of delivery but also by the quality of the product received. It's rare to find a company that goes above and beyond to ensure their customers' needs are not just met but exceeded. Thanks to pjoutdoors.co.uk, I can confidently say that they have won me over as a loyal customer. The convenience, reliability, and top-notch service I experienced have truly set a new standard in online shopping for me. If you're looking for a hassle-free experience and exceptional service, pjoutdoors.co.uk is the place to go!
C customer
90 days ago

Transformative Experience at PJ Outdoors: A Customer’s Journey

Stepping into the world of outdoor adventure, I found myself greeted by pjoutdoors.co.uk - a sanctuary for all things nature and exploration. With a heart full of anticipation, I embarked on a journey that would not only equip me with gear but also redefine my perception of customer service. From the first click to the final confirmation, PJ Outdoors exuded a level of excellence that transcended transactional boundaries and delved into the realm of personal connection. Their attentive staff, armed with expertise and passion for the great outdoors, went above and beyond to ensure that my needs were not just met but anticipated and exceeded. Every interaction felt like a conversation with a close friend - genuine, warm, and filled with insider tips that only a true outdoor enthusiast could provide. The seamless navigation of their website, coupled with transparent pricing and a diverse range of products, made me feel like I was not just a customer but a companion on a shared journey towards discovery. As I unpacked my purchases, each item resonated with quality and purpose, a testament to PJ Outdoors' commitment to curating only the best for their customers. The gear itself was not just a tool for exploration but a symbol of the trust and confidence that PJ Outdoors instills in every individual who dares to step outside their comfort zone. So, to PJ Outdoors, I extend my deepest gratitude for not only providing exceptional service but for fostering a community of outdoor enthusiasts united by a love for nature and a thirst for adventure. Your dedication to excellence has not only won me over as a customer but as a loyal advocate for the transformative experience that is shopping at PJ Outdoors.
I Ian Easty
91 days ago

A Delightful Surprise: Swift Arrival of My Outdoor Oasis Illumination

As I eagerly awaited the arrival of my long-awaited awning lights, I was pleasantly surprised by the exceptional service provided by pjoutdoors.co.uk. The delivery was not just fast; it was lightning-speed, making the anticipation all the more exciting. From the moment I placed my order on their website, I was kept informed every step of the way. The tracking information provided was accurate and updated promptly, allowing me to plan my day around the delivery without any hassle or uncertainty. When the package finally arrived at my doorstep, I was beyond thrilled. The awning lights were securely packaged, ensuring that they reached me in pristine condition. The quality of the product exceeded my expectations, illuminating my outdoor oasis with a warm and inviting glow. I cannot thank pjoutdoors.co.uk enough for their efficiency and professionalism. Their commitment to customer satisfaction truly shines through in every aspect of their service. I highly recommend them to anyone in need of outdoor lighting solutions. Thank you for making my shopping experience a delightful one!
C customer
106 days ago

Grateful for Lauren’s Exceptional Service at St Albans Store

After a mix-up where another branch sent the wrong heater, I reached out to Lauren at St Albans store through pjoutdoors.co.uk. Lauren's assistance and professionalism truly stood out as she swiftly resolved the issue with the heater. Her help not only corrected the mistake but also provided a seamless and pleasant customer experience. I am immensely grateful for Lauren's exceptional service and dedication to ensuring customer satisfaction. Thank you, Lauren!
F Footasylum Customer
106 days ago

Unmatched Quality and Lightning-Fast Delivery: A Testimonial for PJOutdoors.co.uk

My experience with PJOutdoors.co.uk has been nothing short of exceptional. I recently purchased an item from their website, and I was blown away by the quality of the product. Not only that, but their delivery service was truly first class - it arrived at my doorstep in record time. From start to finish, PJOutdoors.co.uk exceeded my expectations. The seamless online shopping experience, coupled with the top-notch customer service, left me thoroughly impressed. Kudos to the team for their efficiency and attention to detail! If you're looking for a reliable online retailer that delivers not only great items but also a speedy service, look no further than PJOutdoors.co.uk. I highly recommend them to anyone in need of outdoor gear and equipment. Two thumbs up!
L Linda Stammers
110 days ago

Above and Beyond: A Customer’s Honest Experience with PJ Outdoors

From the moment I placed my order with pjoutdoors.co.uk, I was pleasantly surprised by the fast and efficient service they provided. Not only did they process my order swiftly, but they also went above and beyond to keep me well informed about the progress every step of the way. This level of communication and care truly set them apart from other online retailers. It's refreshing to find a company that values their customers and makes an effort to ensure a smooth and transparent shopping experience. PJ Outdoors has definitely won me over with their exceptional service, and I will not hesitate to recommend them to anyone looking for a reliable and customer-oriented online store.
G Gordon Wearmouth
150 days ago

Exceeding Expectations Every Step of the Way

When I stumbled upon pjoutdoors.co.uk, I was a bit wary about ordering a small outdoor table, especially with the promised 6-week delivery timeline. However, to my pleasant surprise, PJ and the team not only delivered on time but with exceptional service and quality that truly exceeded my expectations. The outdoor table was not only in line with my order but also arrived promptly, showcasing their commitment to customer satisfaction. Thank you, PJ Outdoors, for making my purchase experience a truly delightful one!
M Michael Pushong
153 days ago

Effortless Ordering Experience with Prompt Confirmation

I recently had the pleasure of ordering from pjoutdoors.co.uk, and I must say, the online ordering process was a breeze! The website was so easy to navigate, allowing me to find what I needed quickly and efficiently. What truly impressed me was the immediate email confirmation I received after placing my order. This not only provided me with peace of mind but also showed their commitment to excellent customer service. When I arrived at the shop to collect my item, it was ready and waiting for me, making the entire experience seamless and convenient. I cannot recommend pjoutdoors.co.uk enough for their exceptional service. Thank you for making my shopping experience a great one!
A Anthony
155 days ago

Patience is Rewarded: A Tale of Customer Service Excellence

Reflecting on my recent experience with pjoutdoors.co.uk, I initially found myself in a challenging situation after ordering a camping table at the Motorhome show in October. Despite prompt payment, weeks passed and I found myself without the long-awaited item, all while communication from the company remained elusive. The initial promise of a five-week delivery window had come and gone, leaving me feeling disheartened. However, as the days turned to December, a glimmer of hope emerged. On the 8th of December, a response finally arrived from the company, complete with apologies and a clear plan of action. The reassurance provided in their message renewed my optimism, and I found myself eagerly anticipating the arrival of the camping table that had seemed out of reach for so long. Today, as I eagerly await the delivery of the long-awaited camping table, I am grateful for the responsiveness and dedication displayed by the team at pjoutdoors.co.uk. Their commitment to resolving the situation and providing updates along the way have not gone unnoticed. In a world where customer service can often falter, it is truly refreshing to encounter a company willing to make amends and prioritize customer satisfaction. As I eagerly anticipate the arrival of my camping table, I am reminded that patience truly is rewarded. Thank you, pjoutdoors.co.uk, for turning a potentially frustrating experience into a testament of exceptional customer service. Here's to many memorable camping adventures ahead, made possible by your dedication and commitment to your customers.
A ASA
157 days ago

An Unforgettable Experience with PJ Outdoors: A True Gem

Diving into my experience with pjoutdoors.co.uk, words escape me to adequately express the exceptional service I received. Upon ordering a replacement gas bottle on a weekend, I was astounded when the delivery arrived promptly before 10 am on Monday. The delivery person, a true gentleman, not only embodied kindness but went above and beyond to assist me, despite my limited knowledge about gas bottles. His patience and willingness to educate me over the phone and converse with my daughter during the delivery truly set PJ Outdoors apart. Every interaction exuded a genuine desire to help, with no request deemed too insignificant. Although his name eludes me, his outstanding service deserves recognition. Exceeding my expectations in every aspect, PJ Outdoors has won me over. While I am not one to usually leave reviews, the remarkable experience I encountered compelled me to share my gratitude. PJ Outdoors, thank you for setting the bar high and providing an unforgettable customer journey.
S Simon Taylor
159 days ago

Unmatched Service and Care Across the Sea: A Glimpse into Excellence with PJ Outdoors

Where do I even begin to express my gratitude for the exceptional service provided by PJ Outdoors? As a resident in Northern Ireland, it's often a challenge to find companies willing to go the extra mile for customers like us. However, PJ Outdoors shattered all expectations with their impeccable service from mainland GB to Northern Ireland. Not only did they offer competitive delivery rates, but their efficiency and speed in processing my order left me in awe. The seamless experience of shopping with PJ Outdoors made me feel valued as a customer, knowing that they were dedicated to serving all UK residents, regardless of location. PJ Outdoors, thank you for reminding me that exceptional customer service and care truly make a difference. I will undoubtedly return for future outdoor gear needs, knowing that I am in good hands with a company that prioritizes its customers above all else.

Introduction

PJ Outdoors is a reputable online retailer in the United Kingdom that specializes in outdoor equipment and accessories. With a wide range of products available, they cater to the needs of outdoor enthusiasts, hikers, campers, and adventurers of all kinds. In this comprehensive review, we will delve into various aspects of PJ Outdoors, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros
    • Extensive collection of outdoor equipment and accessories
    • Competitive pricing
    • Responsive and user-friendly website
    • Fast and reliable shipping
    • Excellent customer service
  • Cons
    • Limited options for loyalty programs
    • Occasional stock availability issues
    • Shipping costs can be high for certain items

User Experience

PJ Outdoors website offers a seamless and intuitive user experience. The interface is well-designed and easy to navigate, allowing users to quickly find the products they need. The search function is efficient, and the product pages provide detailed descriptions, specifications, and customer reviews. Additionally, the website is optimized for mobile devices, ensuring a consistent and convenient shopping experience for users on the go.

Pricing and Value for Money

PJ Outdoors offers competitive pricing for its wide range of outdoor products. While some items may be priced slightly higher than competitors, the overall value for money is excellent due to the quality and durability of the products. Regular promotions and discounts also contribute to the affordability of PJ Outdoors' offerings.

Customer Service

PJ Outdoors prioritizes customer satisfaction and provides exceptional customer service. Their knowledgeable and friendly support team promptly assists customers with inquiries, order tracking, and product recommendations. The company's commitment to resolving customer issues quickly and efficiently sets them apart from many other online retailers.

Product Quality and Selection

PJ Outdoors stocks a wide selection of high-quality outdoor equipment and accessories from renowned brands. They carefully curate their products to ensure durability, functionality, and suitability for outdoor activities. Whether you're looking for camping gear, hiking essentials, or apparel, PJ Outdoors has you covered with a diverse range of options.

Website Usability

The PJ Outdoors website is designed with usability in mind. The layout is clean, and the navigation is smooth, making it convenient for users to explore and purchase products. The website loads quickly, and the product search and filtering options simplify the browsing experience. Overall, the website is well-optimized, ensuring a hassle-free shopping experience.

Returns and Exchanges

PJ Outdoors has a transparent and customer-friendly returns and exchanges policy. If you're not satisfied with your purchase, you can return the item within a specified period (usually 30 days) in its original condition for a refund or exchange. The process is straightforward, and the customer service team assists throughout the return process, ensuring a smooth and hassle-free experience.

Promotions and Discounts

PJ Outdoors regularly offers promotions and discounts, providing competitive prices and extra value to customers. They often feature seasonal sales, flash deals, and discount codes. Subscribing to their newsletters or following their social media channels keeps customers informed about ongoing promotions and exclusive offers.

Reputation

PJ Outdoors has gained a solid reputation within the outdoor community for their reliable service and commitment to customer satisfaction. The company has been operating for several years, building trust through positive customer experiences and quality products. Their strong online presence and positive reviews further enhance their reputation as a trustworthy outdoor retailer.

Payment Options

PJ Outdoors offers various secure payment options to accommodate customer preferences. These options include major credit cards, such as Visa and Mastercard, as well as PayPal. The checkout process is encrypted and secure, ensuring the safety of customers' personal and financial information.

Loyalty Programs

While PJ Outdoors currently has limited options for loyalty programs, they occasionally run promotions that reward repeat customers. These programs may include exclusive discounts, early access to new product releases, or loyalty points to redeem on future purchases. Customers are encouraged to stay updated with PJ Outdoors' newsletters and social media platforms to take advantage of these benefits.

Customer Reviews

PJ Outdoors has received numerous positive customer reviews for their products and services. Many customers praise the product quality, prompt delivery, and helpful customer support. The existence of a substantial number of positive reviews showcases the consistent satisfaction of PJ Outdoors' customers and reinforces the company's reputation.

Community Involvement

PJ Outdoors actively contributes to the outdoor community by supporting various charitable organizations and initiatives. They often sponsor events, collaborate with environmental conservation projects, and promote awareness of responsible outdoor practices. This dedication to the community not only reflects their commitment to the outdoors but also reinforces their reputation as a socially responsible company.

Shipping and Costs

PJ Outdoors offers fast and reliable shipping services within the United Kingdom and internationally. The shipping cost varies depending on the weight, size, and delivery destination of the items. While the shipping fees may be slightly higher for larger or bulky items, customers can expect their orders to be delivered promptly and securely.

Conclusion

PJ Outdoors is a trusted online retailer that excels in providing a wide range of high-quality outdoor equipment and accessories. With competitive pricing, excellent customer service, and a user-friendly website, they offer a seamless shopping experience to outdoor enthusiasts. Their commitment to product quality, community involvement, and customer satisfaction makes them a reliable choice for anyone seeking outdoor gear and accessories. Whether you're embarking on a camping trip or exploring the wilderness, PJ Outdoors has the products you need to make your outdoor adventures memorable and enjoyable.