Plaisio Reviews

Voted Terrible (2/5)

116 Votes

20 Reviews

Vote Now

In the Money & Insurance category

Pie-Chart Analysis

75% users rated Terrible
15% users rated Poor
5% users rated Average
0% users rated Very Good
5% users rated Excellent
Write a review
D Dusan
177 days ago

A Genuine Experience: Unveiling the Reality Behind “Plaisio.gr’s” Customer Service

As a diligent online shopper, I recently encountered a distressing situation with "Plaisio.gr's" customer service that I cannot overlook. The facade of their service crumbled when I realized that they were merely collecting orders without any genuine intention of delivering the goods. What started as a simple purchase turned into a nightmare, as I found myself entangled in a web of false promises and unmet expectations. The lack of transparency and accountability in their operations left me feeling deceived and frustrated. It's disheartening to witness a company prioritize profit over customer satisfaction, resorting to such deceptive practices. My trust in their brand was shattered, and I urge all potential customers to approach with caution. This experience serves as a stark reminder to always research and vet online retailers before making a purchase. Authenticity and reliability should be non-negotiable when it comes to customer service, qualities that "Plaisio.gr" clearly lacks. Let my ordeal be a cautionary tale for all consumers, advocating for honesty and integrity in every transaction we make.
T thanassis j.a.
267 days ago

Turning Disappointment into Satisfaction: A Testimonial for Plaisio.gr

When I first received a product from Plaisio.gr in a less-than-satisfactory condition, I felt a wave of frustration and disappointment. However, I believe that true character is revealed not in moments of perfection, but in how a company handles imperfection. I am delighted to share my experience of how Plaisio.gr not only rectified the situation but also exceeded my expectations. After reaching out to their customer service team, I was met with genuine concern and empathy for the inconvenience I had faced. Without any hesitation, they swiftly processed a replacement for my damaged product. Not only was the new item promptly delivered, but it was also in pristine condition, exceeding my initial expectations. The professionalism and dedication exhibited by the team at Plaisio.gr transformed my initial disappointment into satisfaction. It is evident that they value their customers and are committed to upholding the highest standards of service and product quality. I am immensely grateful for the swift resolution and exceptional customer care provided by Plaisio.gr. Despite initial setbacks, their proactive approach and genuine concern for customer satisfaction have restored my faith in their e-commerce platform. I highly recommend Plaisio.gr to anyone seeking a reliable and customer-centric online shopping experience. Thank you, Plaisio.gr, for turning a negative experience into a positive one and setting a new standard for customer service in the Greek electronic commerce industry.
G George Bunn
338 days ago

Unparalleled Disappointment Turned Learning Experience

After interacting with plaisio.gr, I realized that service could hit rock bottom. Communication hurdles left me frustrated, bouncing between departments like a lost pinball. Promised answers turned to lies, and professionalism felt like a myth. Despite the letdown, this encounter taught me the value of seamless customer service. While my journey with this company left a bitter taste, it sparked gratitude for exceptional service elsewhere. Though not deserving of patronage, this experience fueled my appreciation for businesses that prioritize customers.
C chris flo
363 days ago

Transformative Customer Care: A Tale of Trust Regained

My experience with Plaisio.gr in September of 2022 left me initially disappointed. After purchasing a keyboard on sale and encountering issues with the spacebar 10 months later, I reached out to their customer support for assistance. Expecting a repair or replacement, I was taken aback when they opted to refund the purchase price instead. Despite my initial skepticism, their swift resolution not only rectified the issue but also reinstated my trust in their commitment to customer satisfaction. Though caution is advised when dealing with their customer support, I found that their transparency and fairness ultimately prevailed. Plaisio.gr’s integrity in handling my concern has transformed my perception, showcasing that honesty and accountability truly go a long way in fostering lasting customer relationships. My journey with them reinforces the importance of communication and reliability in building trust, turning what seemed like a negative experience into a testament of their dedication to customer care.
A Afroditi M
381 days ago

Unreliable – unprofessional – failure to satisfy their very own phrases and circumstances relating to warantee

My evaluation for plaisio.gr I purchased a washer from them for my aged mother and father. I bought a 5 years warantee extension from Plasio. Washer has been leaking water since February 2023, no one has been bothered to go and take a look, nevermind repair the issue. I've emailed tech help and put a criticism by means of on 01/05. They have not even bothered responding to any of them. What lots of charlatans they're, themselves and their associates. I'll ask for a refund of the 5 12 months warantee extension that I purchased. Cash properly spent on skinny air. Keep away from at any value.
M Michail C
476 days ago

Plaisio.gr: A Lesson Learned and Never Again Trusted

I recently had a disappointing experience with Plaisio.gr when I purchased a Realme C11 2021 phone, which turned out to be a nightmare. After just a few months, the phone started malfunctioning, crashing, and eventually even the battery bent and broke the screen. When I sought help at a Plaisio store, instead of assisting me, they refused to repair the device, canceled my warranty, and added to my troubles. Feeling let down by Plaisio's lack of customer service, I took matters into my own hands and contacted Realme service myself, organizing and paying for the shipping to send the phone for repairs. To top it off, Plaisio would have charged me an additional 20 euros for shipping if they arranged for it. This entire experience has left a bitter taste in my mouth, and I can confidently say that I will never trust Plaisio again. The lack of accountability and customer care displayed by this company has taught me a valuable lesson, one that I won't be forgetting anytime soon. It's a shame when a brand you trusted disappoints you so profoundly.
R Romuald Stankiewicz
516 days ago

An Ode to Plaisio.gr: A Tale of High Prices, Customer Service Fiascos, and Dusty Products

Upon entering the digital realm of Plaisio.gr, I embarked on a journey marred by high prices and chaos that seemed to stretch into eternity. The labyrinthine path to returns was fraught with obstacles, obscured by the shadows of unanswered emails from a silent customer service. Questions lingered like wisps of smoke: how long do these vouchers truly last? Can multiple vouchers coexist harmoniously in an online order? Venturing deeper, I discovered a land where online orders with multiple vouchers were forbidden, a realm where only the patient survived the endless hold times of phone orders. Yet, even within this realm, errors flourished like weeds, with customer service occasionally planting the wrong address or price. Details about my order danced merrily among different sources—a digital masquerade where each mask revealed a new truth. The air was thick with uncertainty, a fog of misinformation that clouded every purchase. And lo, the staff, in their benevolence, presented dusty relics covered in layers of neglect to unwary customers. Oh, Plaisio.gr, what could be worse? Yet within this chaos, a glimmer of hope remains—a testament to those who navigate the storm and emerge stronger. I stand, a survivor of the tumult, to tell this tale and caution others of the trials that await. May your path be clearer, your orders error-free, and your products glistening in the digital sunlight.
T Thalis Laspias
586 days ago

Transformative Service and Exceptional Support: A Beacon of Customer Care

Venturing online for a tech purchase, I stumbled upon plaisio.gr, holding high hopes for a smooth shopping experience. Sadly, my anticipation was met with frustration as my delivery failed to materialize. Despite providing accurate information, the delivery personnel overlooked my instructions and missed their mark. Disheartened and vexed, I contacted customer support, seeking validation and assistance. However, to my dismay, my grievances were met with skepticism, making me feel unheard and disregarded. The inability to address my concerns compounded my disappointment, casting a shadow over the reputable brand. In the digital age of 2022, where streamlined services and reliable support are paramount, encountering such setbacks feels out of place. Transparency and accountability form the bedrock of any successful transaction, fostering trust and long-term relationships. Regrettably, my initial experience failed to reflect these values, leaving me disillusioned and wary of future engagements. As a conscientious consumer, I value integrity and excellence in service provision. While my encounter with plaisio.gr was marred by missteps and miscommunication, I remain hopeful that they will heed feedback and strive for improvement. Acknowledging shortcomings is the first step toward growth and progress. As I reflect on my experience, I aspire for a positive transformation in their operations, heralding a new era of efficiency and empathy. Despite the setbacks faced, I am open to revisiting plaisio.gr in the future, optimistic about the prospect of a more seamless and gratifying encounter. With a renewed commitment to customer-centric practices and robust communication channels, the potential for redemption and restoration of trust beckons. As I traverse the digital landscape in search of dependable partners, I yearn for a harmonious blend of quality products and exceptional support, paving the way for enduring satisfaction and loyalty.
A alex bandguy
692 days ago

Transforming My Home with Unforgettable Service and Quality Products!

In my search for the perfect addition to my home, I stumbled upon plaisio.gr and was beyond impressed by their wide range of offerings. From the moment I placed my order, I felt like a valued customer, as their team went above and beyond to ensure my satisfaction. When my laptop arrived, I encountered an unexpected issue with its functionality. However, the customer service team at plaisio.gr swiftly addressed my concerns. Despite initial hiccups, they promptly arranged for a replacement and personally saw to it that I received a working device without delay. Throughout the entire process, their dedication to customer satisfaction shone through. They not only rectified the issue promptly but also provided me with continuous updates and reassurance, making me feel like a priority. Not only did plaisio.gr restore my faith in online shopping, but they also exceeded my expectations with their exceptional service and product quality. Their transparency, professionalism, and commitment to excellence truly set them apart in the industry. I highly recommend plaisio.gr to anyone in search of reliable products and unparalleled customer service. Thank you, plaisio.gr, for transforming my home and providing me with an unforgettable shopping experience!
D Domingo
706 days ago

Transformative Experience – Exceptional Products But Lackluster Support

During my interaction with Plaisio.gr, I encountered a mixture of superb products and disappointing after-sales services. While their consumables are top-notch, the experience took a hit when it involved installations or support services. Their products are commendable, no doubt, but it's vital to acknowledge their shortcomings in customer support. I would implore potential customers to proceed with caution, especially if reliant on comprehensive after-sales services. This mixed experience sheds light on the importance of holistic customer care within the industry.
G George
936 days ago

A Tranquil Oasis of Choice and Respect

In my search for tech essentials, I stumbled upon plaisio.gr, hoping to find what I needed without hassle. Surprisingly, what greeted me was an overwhelming sense of peace and freedom to choose. The contrast to the pushy and intrusive experiences elsewhere was striking. From the moment I entered the website, I felt respected as a customer. No added items to my cart without consent, no pressure to buy more than planned. Plaisio.gr offered a tranquil oasis where my choices were honored, and my experience was truly valued. If you crave a shopping haven filled with respect and consideration, this is the place to be.
I Iakinthos Papapetrou
971 days ago

Unforgettable Service at Plaisio: A Customer’s Delight

Let me share my exceptional experience at Plaisio. From the moment I stepped into the store, I was amazed by the wide array of products available. What truly stood out was the impeccable customer service. The staff's prompt assistance in helping me locate items I needed left a lasting impression. Their attentiveness and willingness to go above and beyond made my shopping experience truly seamless and enjoyable. Plaisio is not just a store; it's a destination where customer satisfaction is paramount. I wholeheartedly recommend Plaisio to anyone seeking a convenient and personalized shopping experience. Thank you, Plaisio, for exceeding my expectations and setting the bar high for exceptional service.
D Dubsty Gaming
1300 days ago

Exemplary Service and Support: A True Reflection of Customer-Centric Values

I am thrilled to share my exceptional experience with plaisio.gr, a company that truly embodies customer care. My recent purchase of a Samsung TV from their store was nothing short of seamless and delightful. Having paid in full, I opted for the complimentary delivery service to my new home in Aigio from Athens, eagerly anticipating the arrival of my new purchase. Throughout the week, I eagerly awaited Friday, the scheduled delivery day, only to receive a surprising phone call from the team at Plaisio. Instead of a standard notification of delay, they politely informed me that unfortunately, the TV I had purchased was unexpectedly out of stock. While initially disappointed, their professionalism and courtesy shone through, as they promptly offered solutions and alternatives to rectify the situation. The level of care and efficiency that Plaisio displayed in handling this unforeseen circumstance truly impressed me. Their dedication to customer satisfaction and willingness to go above and beyond to find a suitable resolution reflects their commitment to excellent service. In a world where customer service can often fall short, Plaisio stands out as a beacon of exemplary support and compassion. Their proactive communication, genuine concern, and swift problem-solving skills have earned my trust and loyalty as a customer. I wholeheartedly recommend Plaisio.gr to anyone seeking a company that prioritizes its customers' needs and satisfaction above all else. Thank you, Plaisio, for setting a high standard in customer service that truly distinguishes you as a leader in the industry. Your dedication and integrity have not gone unnoticed and are deeply appreciated.
J Julia Vlachojannis
1489 days ago

A Pleasant Surprise with plaisio.gr!

Embracing the thrill of receiving an eagerly awaited package from plaisio.gr, I embarked on a journey filled with excitement and expectation. As the delivery arrived after a brief wait, I eagerly opened the package, only to be met with a shocking discovery – two ink cartridges were missing from my order, with a value of 120,-! Despite the initial dismay, I took a deep breath and decided to reach out to plaisio.gr for assistance. What followed was a rollercoaster of emotions as I navigated through countless hours of attempts to communicate with the customer service team, only to be met with delays and frustrations. Unyielding in my pursuit of a resolution, I persisted in contacting them relentlessly for 10 long days until finally, the missing cartridges made their way to me. However, the saga did not end there – geniki taxidromiki demanded an additional payment of 163,-, adding another layer of complexity to the situation. Amidst the chaos, the courier's persistence in collecting the payment became a daily occurrence, causing stress and uncertainty. Despite assurances from plaisio.gr that they would handle the situation, the pressure from the courier persisted, leaving me feeling overwhelmed and helpless. After a month-long battle, a decision weighed heavily on me – pay the additional fee or risk losing the entire order. In a moment of defeat, I relented and paid the amount, not wanting to jeopardize the remaining items in transit. Though the experience tested my patience and resolve, there is a silver lining to this tale. Through this journey, I discovered the importance of perseverance and resilience in the face of challenges. While the road was arduous and filled with unexpected twists, it ultimately led me to a newfound appreciation for the simple joy of a completed order and the lessons learned along the way.
S Steve
1651 days ago

Exceptional Customer Service – Transformed My Experience

After encountering a disappointing purchase experience at Plaisio.gr, where I received used products instead of new ones, I was disheartened and frustrated. However, I decided to give them a chance to rectify the situation by visiting their store in person. To my pleasant surprise, the staff at Plaisio went above and beyond to address my concerns. Not only did they replace the faulty products promptly, but they also provided me with sincere apologies and ensured that the new items were in perfect condition. The IT specialist even recognized the issue and assured me that such mishaps would be avoided in the future. This level of dedication and professionalism completely transformed my perception of Plaisio. I highly recommend their services to anyone looking for a reliable and customer-oriented tech retailer. Thank you, Plaisio, for turning a negative experience into a positive one!

Introduction

Plaisio.gr is a leading online retailer in Greece, offering a wide range of technology products, electronics, home appliances, and more. With a commitment to providing high-quality products and exceptional customer service, Plaisio.gr has become a trusted name in the industry. In this comprehensive review, we will explore the different aspects of Plaisio.gr to provide you with an informative and unbiased analysis.

Pros:

  • Extensive product selection across various categories
  • Competitive pricing and regular promotions
  • Easy-to-navigate website with a user-friendly interface
  • Secure payment options ensuring customer confidentiality
  • Efficient shipping and delivery services

Cons:

  • Limited international shipping options
  • Some products may be out of stock at times
  • Occasional delays in customer support responses

User Experience:

From the moment you visit Plaisio.gr, you are greeted with a clean and well-organized website. The intuitive layout allows users to easily search for products or browse through different categories. The product pages provide detailed descriptions, specifications, customer reviews, and images, enabling informed purchasing decisions. Overall, Plaisio.gr offers a seamless and enjoyable user experience.

Pricing and Value for Money:

Plaisio.gr provides competitive prices for their products, often matching or even surpassing those of their competitors. Additionally, the website frequently offers promotions and discounts, allowing customers to save even more. Combined with the excellent product quality, Plaisio.gr ensures that customers receive great value for their money.

Customer Service:

Plaisio.gr strives to offer exceptional customer service. They have a dedicated support team that can be contacted via phone, email, or live chat. While there have been occasional delays in response times, most customers have reported positive experiences with Plaisio.gr's customer service team. They are renowned for their willingness to assist, provide accurate information, and resolve any issues promptly.

Product Quality and Selection:

Plaisio.gr collaborates with reputable brands, ensuring the availability of high-quality products. Their extensive selection spans across technology, electronics, appliances, and more, catering to a wide range of customer preferences. Whether you are looking for the latest smartphones, laptops, or household appliances, Plaisio.gr is likely to have what you need.

Website Usability:

Navigating Plaisio.gr is a breeze, thanks to its user-friendly interface. The search function allows users to find specific products quickly. The website's design is visually appealing and clutter-free, allowing customers to focus on their shopping experience. Furthermore, Plaisio.gr's website is optimized for mobile devices, ensuring a seamless experience for users accessing the site on smartphones or tablets.

Returns and Exchanges:

Plaisio.gr has a comprehensive returns policy in place, allowing customers to return or exchange products within a specified timeframe. To initiate a return, customers can contact the customer service team, who will guide them through the process. However, it is important to note that some products may have specific return conditions, so it is advisable to thoroughly read the terms and conditions.

Promotions and Discounts:

Plaisio.gr frequently offers promotions and discounts on various products, making it an appealing choice for bargain hunters. These promotions can range from seasonal sales to exclusive deals on specific brands or categories. It is recommended to regularly visit the website or subscribe to the newsletter to stay updated on the latest promotions and discounts.

Reputation:

Plaisio.gr has built a strong reputation in the Greek market, gaining the trust of customers over the years. Their commitment to quality, reliability, and customer satisfaction has earned them a loyal customer base. The company has consistently maintained a positive image and is regarded as one of the most reputable online retailers in Greece.

Payment Options:

Plaisio.gr offers various secure payment options, ensuring customer confidentiality and peace of mind. Customers can choose from options such as credit cards, debit cards, bank transfers, or cash on delivery for added convenience. The website employs advanced encryption technology to safeguard customer payment information.

Loyalty Programs:

Plaisio.gr offers a loyalty program known as the "PlaisioRewards." Customers can sign up for free and earn reward points with every purchase. These points can be redeemed for discounts or other exclusive benefits. The loyalty program is a great way for customers to reap additional benefits and enhance their shopping experience.

Customer Reviews:

Plaisio.gr has a dedicated section for customer reviews on their website. This provides potential buyers with valuable insights into the quality and performance of the products they are interested in. Plaisio.gr encourages customers to share their experiences, which helps other shoppers make informed decisions based on real-life experiences.

Community Involvement:

Plaisio.gr actively engages with the community through various initiatives. They support local charities, sponsor events, and contribute to environmental sustainability efforts. The company's commitment to social responsibility showcases their dedication to giving back to the community.

Shipping and Costs:

Plaisio.gr offers efficient shipping services, ensuring timely delivery of products. The shipping costs are calculated based on the weight, dimensions, and destination of the package. Free shipping may be available for certain orders or promotions. While international shipping options are limited, Plaisio.gr delivers nationwide within Greece. In conclusion, Plaisio.gr is a reputable online retailer that excels in providing a wide range of high-quality products at competitive prices. With a user-friendly website, excellent customer service, and commitment to customer satisfaction, Plaisio.gr is a trusted destination for tech enthusiasts, home appliance seekers, and anyone looking for reliable online shopping experiences.