Users Voice for Planetorganic

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Planetorganic
Planetorganic Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 14 Dec 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 4.9 1.7 3.4 1.4
Feb 2023 5 5 3 5 5 1.3
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Planetorganic Review by

Introduction

Planetorganic.com is an online store that specializes in organic food, supplements, beauty products, and household items. The website features a wide selection of products from various reputable brands.

Pros and Cons

Pros:
  • Wide selection of organic products
  • High-quality products from reputable brands
  • Easy-to-use website with excellent search and filtering options
  • Fast shipping and reliable delivery
  • Responsive customer service
  • Loyalty program and promotions available
Cons:
  • Higher prices compared to non-organic alternatives
  • Shipping costs can be high for small orders

User Experience

The site's design is simple and aesthetically pleasing, making it easy to navigate. The search and filtering options are excellent, and customers can easily find products that suit their needs. The website also offers helpful product descriptions and user reviews.

Pricing and Value for Money

Planet Organic's prices can be slightly higher than non-organic alternatives, but customers can be assured that the products are of high quality and from reputable sources. However, the website offers promotions and discounts that can help customers save money. Overall, the pricing and value for money are good considering the quality of the products.

Alternatives

There are several other websites that sell organic products, including Thrive Market, FreshDirect, and USDA-certified organic brands like Organic Valley and Horizon Organic. However, Planet Organic stands out thanks to its wide selection of products and excellent customer service.

Customer Service

Customers can contact Planet Organic's customer service team via email or phone. The team is responsive and helpful, and they always strive to ensure customer satisfaction. The website also offers a detailed FAQ section that can help customers find answers to common queries.

Product Quality and Selection

The products available on planetorganic.com are of excellent quality and from reputable brands. The website offers a wide selection of products, including organic food, supplements, beauty products, and household items. Customers can be assured that they are purchasing high-quality products that are safe and environmentally friendly.

Website Usability

Planetorganic.com is easy to navigate, and customers can easily find the products they are looking for. The website's search and filtering options are excellent, and the product descriptions and user reviews are helpful.

Returns and Exchanges

Customers can return or exchange products within 14 days of purchase. The products must be in their original condition and packaging, and customers must have proof of purchase. Planet Organic offers a hassle-free returns process, and customers can contact customer service for assistance.

Promotions and Discounts

Planetorganic.com offers promotions and discounts regularly. The website has a dedicated 'offers' section that showcases the latest deals available. Furthermore, customers can sign up for the newsletter to stay updated on the latest promotions.

Reputation

Planet Organic has a strong reputation for selling high-quality organic products from reputable brands. The website is highly rated by customers, who appreciate the website's wide selection of products and excellent customer service.

Payment Options

Planet Organic accepts various payment options, including major credit and debit cards, PayPal, and Amazon Pay.

Loyalty Programs

Planet Organic offers a loyalty program that rewards customers for making purchases. The program offers various benefits, including discounts and free gifts.

Customer Reviews

Customers have left positive reviews for Planet Organic, praising the website's selection of products and excellent customer service.

Community Involvement

Planet Organic is committed to promoting eco-friendly and sustainable living. The website offers a range of eco-friendly products, and the company supports various charities and organizations that promote sustainability.

Shipping and Costs

Planet Organic offers fast and reliable shipping. However, shipping costs can be high for small orders. Customers can enjoy free shipping on orders over a certain amount. Overall, the website offers competitive shipping rates considering the quality of the products. In conclusion, Planetorganic.com is an excellent website for customers looking for high-quality organic products from reputable brands. With a wide selection of products, excellent customer service, and a commitment to sustainability, the website is a top choice for eco-conscious shoppers.

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