Plessers Reviews

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54 Reviews

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In the Appliance Store category

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K Keith Close
45 days ago

A Trustworthy Gem: Plessers.com Review

As a discerning customer, I value efficiency and reliability when it comes to making purchases online. When I came across Plessers.com, I was pleasantly surprised by their seamless service and commitment to customer satisfaction. From the moment I placed my order, it was evident that Plessers.com is a company that takes pride in their work. Despite their high volume of business, their team promptly responded to my inquiries and ensured that I received timely updates on my order. I was particularly impressed by their dedication to honoring the sale prices, showcasing their integrity and commitment to fair dealings with customers. In a world where online shopping can sometimes feel impersonal, Plessers.com stood out as a beacon of reliability and trustworthiness. I am grateful to have found such a gem of a company, and I will certainly be returning for all my future appliance needs. Thank you, Plessers.com, for setting the standard for good business practices.
J Jonathan Garrison
45 days ago

A Breeze to Shop Online at Plessers.com!

Let me share my delightful experience with the seamless online purchasing process at Plessers.com. From the get-go, I was impressed by the proactive communication I received. A friendly representative reached out, walking me through the delivery process and warranty details, ensuring I was well-informed every step of the way. True to their word, my appliance arrived promptly and in pristine condition, showcasing Plessers.com's commitment to both efficiency and quality. Not to mention, the cherry on top was the cost-effectiveness of their products, offering competitive pricing that trumped the local big box stores. Shopping at Plessers.com not only met but exceeded my expectations, making it my go-to destination for hassle-free online appliance purchases. If you're looking for a stress-free shopping experience and unbeatable value, Plessers.com is the place to be!
J Jim
46 days ago

Exceeding Expectations: A Testimonial for Plessers.com

As a dedicated online shopper, I've had my fair share of experiences with various retailers. Still, none have quite matched the exceptional service I received from Plessers.com. Their team's willingness to accommodate specific delivery date requests truly set them apart. The seamless communication and effortless process made it a breeze to work with them. From start to finish, Plessers.com exceeded my expectations in every aspect. Not only did they provide top-notch customer service, but their attention to detail and genuine care for my needs left a lasting impression. The ease of navigating their website and the transparency in their delivery process highlighted their commitment to customer satisfaction. I can confidently say that Plessers.com goes above and beyond to ensure a positive shopping experience. Their dedication to their customers is truly commendable, and I will undoubtedly continue to support them for all my future appliance needs. Thank you, Plessers.com, for making my online shopping experience a truly delightful one.
C customer
46 days ago

Transformative Experience with Plessers: From Frustration to Appreciation

After encountering a nightmare scenario with a previous purchase, I was hesitant to return to Plessers for appliance shopping. However, I decided to give them another chance, and I am beyond grateful that I did. From the impeccable customer service to the seamless delivery process, my recent experience with Plessers has been nothing short of transformative. Gone are the days of flaky delivery schedules and non-functional appliances. Plessers not only ensured a smooth delivery but also went above and beyond to address any concerns promptly. The installers were knowledgeable, professional, and most importantly, respectful of my home. The replacement process was handled with utmost efficiency, and I was kept informed at every step. Unlike my previous ordeal, this time, there were no damaged countertops or unresolved issues. Plessers took full ownership of the situation and ensured that I was completely satisfied with my purchase. I now have a fully functional dishwasher installed, thanks to the dedicated team at Plessers. Their commitment to customer satisfaction is truly commendable. I can confidently say that Plessers has redeemed themselves in my eyes, and I will not hesitate to recommend them to anyone in need of top-notch appliances and unparalleled service. Thank you, Plessers, for turning my frustration into appreciation. Your exceptional service has won me over as a loyal customer for life.
D Debbie Stalzer
48 days ago

Emily’s Exceptional Assistance Saved the Day!

Reflecting on my recent experience with Plessers.com, I cannot help but rave about the exceptional assistance I received from Emily. Her unwavering dedication to customer service and profound knowledge truly set her apart. Not only did she address all of my inquiries with patience and clarity, but she also went above and beyond to ensure that I felt supported every step of the way. Emily's willingness to listen attentively and provide personalized solutions left a lasting impression on me. Her genuine commitment to helping customers shines through in every interaction, making her a true asset to the team. I am immensely grateful for her invaluable assistance and impeccable professionalism. Without a doubt, I would eagerly seek Emily's guidance again in the future, and I wholeheartedly recommend her without reservation. Thank you, Emily, for your outstanding support and for making my experience with Plessers.com truly exceptional!
J John
49 days ago

Exceeding Expectations: My Journey with Plessers.com

Embarking on a quest for the perfect refrigerator, I stumbled upon Plessers.com – a realm where deals awaited! My interaction with the Plesser’s sales team was delightful, precisely tailored for the best bargain on the Bosch B36CL80SNS. However, the journey from checkout to delivery was akin to a rollercoaster ride, with unexpected twists and turns. The arrival of the luxurious Bosch refrigerator, courtesy of AM Home Delivery, was a moment of grandeur shadowed by a dented back panel. A flurry of calls ensued, seeking guidance on accepting the flawed beauty or opting for a replacement. Despite the initial hiccups and voicemail hurdles, Plessers' sales department emerged as the knight in shining armor, swiftly ordering a new back panel and orchestrating a seamless Bosch rep installation. The throes continued with AM Home Delivery, where impatience reigned supreme. Their eagerness to whisk away the refrigerator clashed with the meticulous process demanded by Plessers. The gold-level delivery promise faltered, teetering on the brink of disappointment. Nonetheless, Plessers' dedication shone through, striving to appease every concern along the way. In the midst of challenges arose a waterline conundrum, where the legacy of GE WHIRLPOOL clashed with the sophistication of Bosch. Amidst the baffling dilemma, the Bosch representative emerged as a beacon of guidance, illuminating the path towards a swift resolution. While the road was dotted with bumps and detours, Plessers.com stood tall, earning my respect and appreciation. Their commitment to customer satisfaction transcended the trials, reinforcing their sterling reputation, as witnessed on the Better Business Bureau. In conclusion, my journey with Plessers.com was a testament to resilience and unwavering support, culminating in a harmonious union with the coveted Bosch refrigerator. To all fellow adventurers in search of home appliances, fear not the challenges, for Plessers.com shall guide you through, exceeding expectations at every turn.
S Steven G
49 days ago

I went to a lot of different places and…

My review for plessers.com I went to a lot of different places and found that Plesser's was simply the best for everything. From the simple greeting at their showroom to the final delivery of the products, their service and product selections was perfect. They actually took the time and sit down with us (Emily), listen and respond accordingly. Sales had all of the appliances' specs and information at her fingertips. Especially the measurements for the contractor. With all that is wrong in this fast food and bereft retail industry, Plesser's was a breath of fresh air. I definitely recommend Plesser's for ALL of your appliance needs. I know I will be using them again!
G Glass Dragon
52 days ago

Turning Appliance Shopping into a Breeze: My Plessers Review

From the moment I stepped into Plessers, I was met with a knowledgeable and friendly salesperson who guided me through their vast selection of appliances. Their expertise and patience made the process of choosing the perfect appliances incredibly easy and stress-free. The seamless experience didn't end there - the delivery was prompt and efficient, ensuring that I could enjoy my new purchases in no time. Plessers truly turned what could have been a daunting task into a delightful and painless shopping journey. Thank you for making appliance shopping a breeze!
C customers
52 days ago

Exemplary Customer Service and Swift Resolution at Plessers.com: An Unrivaled Experience!

Let me start off by saying that my recent experience with Plessers.com was nothing short of exceptional. Despite a slight hiccup with the delivery dates due to the carrier, the team at Plessers.com went above and beyond to rectify the situation promptly and efficiently. When the delivery crew arrived, I encountered a minor inconvenience as they seemed a bit rushed and did not remove the cardboard boxes, contrary to what was stated in the contract. However, the moment I reached out to Plessers.com regarding this matter, they immediately took charge of the situation and ensured that everything was sorted out to my satisfaction in no time. Although I faced difficulty in getting in touch with the initial sales representative I had spoken to, the customer service team at Plessers.com promptly addressed my concerns and provided me with the necessary support and assistance, showcasing their dedication to customer satisfaction. I am truly impressed by the level of professionalism and commitment displayed by the team at Plessers.com. Their swift resolution of issues and unwavering support have won me over as a loyal customer. I highly recommend Plessers.com to anyone in need of top-notch appliances and impeccable customer service. Thank you, Plessers.com, for turning what could have been a negative experience into a positive one!
M Matt Fitterer
53 days ago

Above and Beyond: A Testament to Exceptional Service and Unbeatable Value

As a customer seeking reliability and efficiency, I turned to Plessers.com in search of a seamless experience. From the outset, their commitment to excellence was evident. Not only did they provide outstanding customer service, keeping me updated every step of the way, but their pricing was remarkably competitive. Prior to discovering Plessers, I had endured the frustrations of dealing with a big box store that continuously shifted delivery dates, causing unnecessary delays and uncertainty. In stark contrast, Plessers delivered on their promises with unparalleled speed and precision. Despite being located on the West Coast, their swift service exceeded my expectations, outpacing the big box store by a staggering 60 days. In a market saturated with options, Plessers stood out as a beacon of reliability and professionalism. Their dedication to customer satisfaction and efficient delivery sets them apart as a true industry leader. For anyone in search of not just a product, but a hassle-free and top-tier shopping experience, I wholeheartedly recommend Plessers.com. Thank you for going above and beyond to exceed my expectations.
L Lenny
54 days ago

Above and Beyond: A Heartfelt Gratitude

I am beyond grateful for my experience with Plessers.com. From the moment I interacted with Gean, the sales process was an absolute breeze. The efficiency and attention to detail in making my purchase seamless truly stood out to me. The cherry on top was the remarkably prompt delivery service. Upon installation, Kyle exemplified professionalism in every aspect of his work. His politeness and dedication were evident as he meticulously set up my new KitchenAid range. Not only was the installation impeccably done, but Kyle also took the extra step to ensure that everything was clean, neat, and in perfect working order before he left. The level of care and customer service I received from Plessers.com, especially from Gean and Kyle, exceeded all my expectations. Their commitment to customer satisfaction left me feeling truly valued. I am so appreciative of everyone at Plessers for their exceptional service — thank you for making my purchase experience an absolute delight.
C customer
58 days ago

Transforming Our Home with Unmatched Assistance: A Grateful Tribute to Peter

As we embarked on the journey of revamping our living space, Peter from plessers.com emerged as our guiding light. His expertise and dedication shone through as he meticulously curated the perfect appliance package for us, elevating our home to new heights. Peter's unwavering support and genuine care made the entire process a delight, leaving us in awe of his exceptional customer service. However, the delivery experience, while not flawless, revealed another shining facet of Plessers. Despite encountering a few bumps along the way, the delivery team's professionalism and commitment to ensuring our items arrived safely were truly commendable. Their efforts to overcome challenges and deliver with a smile did not go unnoticed, adding a touch of warmth to our overall experience. In hindsight, our journey with Plessers was not just about appliances; it was a testament to the power of exceptional customer service and unwavering dedication. Peter and the delivery team exemplified these values, turning what could have been a mundane transaction into a memorable journey of transformation. We are grateful for their hard work, and our home now stands as a testament to their dedication.
J Joan Meislik
61 days ago

Above and Beyond: Plessers.com Delivers Outstanding Service

As a customer of Plessers.com, I couldn't be more impressed with the level of service I received. From the moment I connected with Emily, my dedicated sales representative, I knew I was in good hands. Her expertise and genuine care for my needs made the entire process a breeze. When the appliance arrived with a missing trim piece, I was initially worried about the hassle of getting it replaced. However, both Emily and the customer service team promptly reassured me and went above and beyond to swiftly resolve the issue. Their commitment to ensuring my satisfaction truly stood out. I highly recommend Plessers.com not only for their top-quality appliances but also for their exceptional customer service. Thank you, Emily, and the entire team, for turning what could have been a stressful situation into a testament of your dedication to your customers.
J Jeffrey Scott McDaniel
62 days ago

Turning Frustration into Gratitude: A Testimonial for Plessers.com

When my brand-new dishwasher from Plessers.com arrived sooner than anticipated, I was thrilled. However, my excitement quickly turned to disappointment as I encountered a communication error during the installation process. The dishwasher failed to complete a cycle, rendering it unusable. Frustrated, I reached out to Thermador for repair assistance, only to discover that the earliest available appointment was not until the 26th of February, a staggering two months away. The realization that I would be without a functioning $2500 appliance for such a significant period was disheartening, to say the least. Initially labeling the dishwasher as a "Piece of Junk," I felt let down by the product and the service experience. However, amidst the challenges, I found a silver lining. The customer service team at Plessers.com stepped in to expedite the resolution process, going above and beyond to address my concerns promptly and efficiently. Although the situation was undeniably frustrating, the proactive assistance from Plessers.com transformed my initial disappointment into gratitude. Their commitment to customer satisfaction and willingness to rectify the situation demonstrated a level of care and dedication that truly set them apart. In the end, what could have been a negative experience turned into a testament to the value of excellent customer service. Plessers.com not only delivered a quality product but also stood by their commitment to ensuring customer satisfaction, ultimately earning my trust and loyalty. Thank you for turning a challenging situation into a positive outcome.
G Ganette
64 days ago

Incredible Service and Unbeatable Convenience at Plessers

Allow me to share my remarkable experience with Plessers, the unrivaled appliance store on Long Island. From the moment I connected with Eric, a true gem of a salesman, I knew I was in good hands. Eric’s expertise and warm demeanor made the process of selecting the perfect refrigerator effortless, all from the comfort of my home. Just a few days later, my chosen appliance arrived promptly, exceeding my expectations in every way. The seamless transaction and top-notch service have cemented Plessers as my go-to destination for all future appliance needs. As a staunch advocate of exceptional service, I cannot help but spread the word about Plessers to my inner circle. The trust and reliability that come with a century-old establishment like Plessers are truly unmatched in today’s market. My heartfelt gratitude goes out to the entire team at Plessers, with a special mention of Eric for his outstanding support throughout. Thank you, Plessers, for setting the bar high and redefining the appliance shopping experience!

Introduction

Plessers.com is a leading online appliance retailer that has been serving customers since 1919. With over 100 years of industry experience, Plessers.com has built a reputation for offering a wide range of high-quality appliances at competitive prices. From kitchen appliances to home entertainment systems, Plessers.com aims to provide customers with top-notch products and excellent customer service.

Pros and Cons

  • Pros:
  1. Extensive selection of appliances.
  2. Competitive pricing.
  3. Free shipping on most orders.
  4. Knowledgeable and helpful customer service.
  5. Option for professional installation.
  • Cons:
    1. Limited product availability in some areas.
    2. Some customers reported delays in delivery.

    User Experience

    Plessers.com offers a user-friendly website with intuitive navigation, making it easy for customers to find the desired appliances. The search function allows users to filter by price, brand, and features, ensuring a seamless shopping experience. Product descriptions are detailed, providing customers with all the essential information they need to make informed decisions.

    Pricing and Value for Money

    Plessers.com offers competitive pricing on its extensive range of appliances. The website regularly provides promotions and discounts, allowing customers to get the best value for their money. Additionally, the free shipping option on most orders adds to the overall affordability of the products.

    Customer Service

    Plessers.com prides itself on delivering exceptional customer service. Their knowledgeable and friendly staff is always ready to assist customers with any inquiries or concerns, both before and after purchase. The website offers multiple contact options, including a toll-free phone number and live chat support for added convenience.

    Product Quality and Selection

    Plessers.com offers a vast selection of appliances from reputable brands, ensuring customers have access to high-quality products. With top-of-the-line kitchen appliances, home entertainment systems, and more, customers can find appliances that meet their specific needs and preferences.

    Website Usability

    Plessers.com has a well-designed and user-friendly website that is easy to navigate. The layout is clean and organized, allowing users to quickly find the appliances they are looking for. The website is optimized for desktop and mobile devices, ensuring a seamless browsing experience across various platforms.

    Returns and Exchanges

    Plessers.com has a straightforward and customer-friendly return policy. Customers can return or exchange products within a specified timeframe, provided the items are in their original condition and packaging. The website provides clear instructions on how to initiate a return and obtain a refund or replacement.

    Promotions and Discounts

    Plessers.com regularly offers promotions and discounts on various appliances, helping customers save money on their purchases. Customers can find these deals on the website's dedicated promotions page or by subscribing to the newsletter to receive exclusive offers and updates.

    Reputation

    Plessers.com has built a solid reputation over its long history in the industry. With numerous positive customer reviews and recommendations, the company has gained the trust of many satisfied customers. Plessers.com's commitment to quality products, competitive pricing, and excellent customer service has contributed to its strong reputation.

    Payment Options

    Plessers.com offers multiple secure payment options, including credit/debit cards and financing through third-party providers. This ensures flexibility and convenience for customers when it comes to completing their transactions.

    Loyalty Programs

    Currently, Plessers.com does not have a specific loyalty program in place. However, customers can benefit from the various promotions and discounts offered by the website, which can help them save money and enhance their shopping experience.

    Customer Reviews

    Customer reviews play a significant role in evaluating an online retailer's performance. Plessers.com has received numerous positive customer reviews, highlighting the company's reliability, product quality, and customer service. The inclusion of verified customer reviews on the website adds transparency and helps potential buyers make informed decisions.

    Community Involvement

    Plessers.com actively participates in community initiatives and events. The company supports local charities and organizations, demonstrating its commitment to giving back to the community. By engaging in community involvement, Plessers.com showcases its dedication to more than just selling appliances.

    Shipping and Costs

    Plessers.com offers free shipping on most orders within the contiguous United States. However, additional charges may apply for expedited or special delivery services. The website provides clear information on estimated delivery times and shipping costs, ensuring transparency for customers. In conclusion, Plessers.com is a reputable online appliance retailer that offers a wide selection of high-quality products at competitive prices. With excellent customer service, user-friendly website design, and a commitment to customer satisfaction, Plessers.com stands out as a trustworthy and reliable option for purchasing appliances online.