Plumbs Reviews

Voted Good (4/5)

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54 Reviews

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The Transformation Is Incredible!

After experiencing a remarkable home visit from plumbs.co.uk, I cannot contain my excitement to share my journey. From the moment they arrived promptly at my doorstep to the delivery of two beautifully reupholstered settees two weeks later, the service has been nothing short of exceptional. The transformation they have brought to my living space is truly incredible. The attention to detail and quality of workmanship displayed in the newly covered settees exceeded my expectations. Thank you, plumbs.co.uk, for reviving my furniture and adding a touch of elegance to my home.

Exceptional Quality Upholstery with Missed Customer Connection

I recently had the pleasure of renovating two cherished family chairs with Plumbs.co.uk to align them with my new barn's color scheme. The finished product was nothing short of spectacular, showcasing top-notch craftsmanship and attention to detail. However, the customer service experience left much to be desired. Upon delivery, I was taken aback by the unexpected request for immediate payment details, as I was at work and unable to provide them promptly. Despite my husband's attempts to communicate our payment plan, the follow-up calls, emails, and mailed invoice felt overwhelming and bordering on harassment. The lack of flexibility and understanding in this situation overshadowed the joy of receiving the beautifully updated chairs. Furthermore, the post-sale communication was lacking, with no follow-up to inquire about our satisfaction with the final product. For the premium price paid for the upholstery service, I anticipated a more personalized and respectful approach from what I had hoped would be a family-run business. The impersonal nature of the interaction left me feeling undervalued as a customer. In retrospect, while the outcome of the upholstery project was delightful, the overall customer experience fell short of my expectations in terms of communication and relationship-building. It is my sincere hope that Plumbs.co.uk can enhance their customer service efforts to match the exceptional quality of their craft.

A Genuine Delight: Exceptional Quality and Friendly Service

I cannot express enough how pleased I am with my experience at plumbs.co.uk. From the first visit, where there was absolutely no pushy sales tactics, to the efficient and friendly fitting of the curtains, every step of the way was a breeze. The quality of the products exceeded my expectations, and the attention to detail was evident in every stitch. While there was a slight hiccup with the furniture fitting schedule, leading to some temporary storage inconveniences, a quick phone call sorted everything out. Once the fitter arrived in early January, it was smooth sailing. The installation was done with precision and speed, showcasing the excellence of the product. Overall, I am beyond satisfied with the end result and would highly recommend plumbs.co.uk to anyone seeking top-notch service and products. Thank you for making my home feel truly special.

An Unforgettable Experience: From Fabric to Transformation at Plumbs.co.uk

I cannot help but express my sheer delight with the chair covers crafted by Plumbs.co.uk. The meticulous attention to detail and the quality of the fabric used truly impressed me. The moment the chairs were whisked away to the workroom, I knew I was in for something special. The process was swift and efficient, demonstrating the professionalism of the team. The careful removal of the chairs showcased their dedication to providing exceptional service. Without a doubt, I would not hesitate to choose Plumbs.co.uk again for any future projects. Their expertise, combined with their commitment to excellence, has won me over completely. Thank you for transforming my space and exceeding my expectations!

From Frustration to Hope: A Journey with Plumbs.co.uk

My experience with Plumbs.co.uk has been a rollercoaster of emotions. After investing over £1k in two suite covers, I was disheartened to see them looking terrible just 3 weeks later. The sagging, creasing, and piping puckering made me question if my concerns were being heard. Despite being told that the "relaxed look" was acceptable, I couldn't shake off the disappointment of the bad fitting. However, amidst the frustration, there was a glimmer of hope. My previous encounters with Plumbs.co.uk had been positive, so I held onto the belief that a resolution was possible. I reached out, sending photos and eagerly waiting for someone to investigate and address my concerns. Today, I am still waiting for that thorough inspection and a suitable solution. The lack of a physical presence to assess the situation has left me feeling unheard and slightly disillusioned. Yet, I remain optimistic that Plumbs.co.uk will step up and rectify the situation, turning this journey from disappointment to satisfaction.

A Customer’s Delight: Exceptional Service and Quality Products Combined

Embarking on my second journey with Plumbs, I was once again greeted with exceptional service and top-notch products. The experience was nothing short of delightful, as I found myself immersed in a world where customer satisfaction was a top priority. From the moment I reached out to them, their team displayed a level of professionalism and care that truly stood out. They not only assisted me promptly but also went the extra mile to ensure that my needs were met beyond expectations. As for their products, I was in awe of the quality and craftsmanship that went into each piece. Every item exuded elegance and durability, making it clear that Plumbs takes pride in delivering only the best to their customers. Overall, my journey with Plumbs was a reaffirmation of why I chose them in the first place. Their consistency in providing excellent service and top-tier products has won me over, and I can confidently say that I will be returning for more. Thank you, Plumbs, for exceeding my expectations once again!

Transformative Excellence: A Testimonial for Plumbs.co.uk

Words cannot do justice to the sublime experience I had with Plumbs.co.uk. Their service embraced me in a warm embrace of professionalism and care. The moment I laid eyes on my new covers, a wave of delight washed over me. It wasn't just about getting new covers; it was about transforming my space into a sanctuary of beauty and comfort. The attention to detail by the team at Plumbs.co.uk was impeccable, reflecting their dedication to excellence. Each stitch, each fabric, seemed to be handpicked with precision and craftsmanship. As I adorned my furniture with the new covers, it felt like a rebirth for my living space. I am not just pleased with my new covers; I am enthralled by the magic they have brought into my home. Plumbs.co.uk exceeded all my expectations, and for that, I am eternally grateful. If you seek not just covers but a touch of elegance and a dash of transformation, then Plumbs.co.uk is the beacon of light you've been searching for.

Transforming my Home with Exceptional Quality: A Review of Plumbs.co.uk

I recently ordered loose covers for my settees from Plumbs.co.uk, and although it took a bit longer than expected due to one cover needing alterations, the end result was truly worth it. The craftsmanship and attention to detail in the covers are impeccable, and they now fit my settees perfectly. This isn't the first time I've purchased from Plumbs, and once again, they have exceeded my expectations. The transformation these covers have brought to my home is remarkable, and I couldn't be more delighted with the outcome. To anyone looking for high-quality covers that truly elevate the aesthetic of their furniture, I wholeheartedly recommend Plumbs.co.uk.

Superb transformation!

My evaluation for plumbs.co.uk Though I beloved the consolation of my outdated couch I used to be slightly hesitant about getting it recovered versus investing in a very new one nevertheless, I'm so happy I made a decision to have new covers made by Plumbs. Lorraine was implausible, by no means pushy and so useful along with her solutions and recommendation. The brand new covers match brilliantly and have reworked my couch so it seems to be model new. Am actually thrilled with it, want I’d carried out it sooner now. Extremely suggest Plumbs.

A True Gem in Home Decor – First Impressions Last

My experience with plumbs.co.uk has been nothing short of exceptional, even after just one visit. While it may be too early to give a comprehensive review, I was pleasantly surprised by the level of service I received. The representative who assisted me was not only friendly and helpful but also impressively knowledgeable about their products and services. From the moment I stepped in, I felt like I was in good hands. Their attention to detail and willingness to go the extra mile truly set them apart. I left with a strong sense of trust and confidence in their brand, knowing that they truly care about their customers' needs. I can't wait to continue exploring all that plumbs.co.uk has to offer and see how they can elevate my home decor. If this is just the beginning, I can only imagine how much more they have in store. Thank you for a memorable first impression that will surely last!

An Exceptional Experience with Plumbs.co.uk: Timely, Professional, and Top Quality

My experience with Plumbs.co.uk was nothing short of outstanding. From the moment I contacted them, I was met with a level of friendly and professional service that truly set them apart. Not only did they exceed my expectations with their customer service, but the quality of the covers I received was top-notch. What truly blew me away was the speed of their service. In just three weeks, from the moment I placed my order to the completion of the project, everything was done seamlessly and efficiently. It was clear that Plumbs.co.uk values their customers' time and satisfaction, and I couldn't be more impressed with the whole process. If you're looking for a company that delivers not only on quality but also on timeliness and professionalism, look no further than Plumbs.co.uk. I highly recommend their services to anyone in need of top-quality covers and exceptional customer service.

Exceeded Expectations: A Heartfelt Gratitude to Diane and Plumbs

Upon stumbling across Plumbs' services, my initial expectations were modest. However, what I encountered was nothing short of extraordinary. Diane Meakin, with her unmatched professionalism and empathy, transformed my experience into one of pure satisfaction. Her attention to detail and dedication ensured that my challenging sofa, with its unique dimensions, was measured and fitted flawlessly. Throughout the process, Diane's kindness shone through as she kept me informed at every step, patiently explaining the intricacies involved. The end result not only met but exceeded my expectations, a testament to Plumbs' commitment to quality and customer care. I am truly grateful for the stellar service provided by Diane and the entire team at Plumbs. To anyone in search of top-notch craftsmanship and genuine care, I wholeheartedly recommend entrusting your needs to these exceptional professionals. Thank you, Diane, and thank you, Plumbs, for your outstanding work.

Exemplary Service and Stunning Outcome

I couldn't be more thrilled with the exceptional service I received from plumbs.co.uk. From the moment I met Mark Easton, their expertise and attentiveness were evident. Mark guided me through choosing the perfect fabrics for curtains in the flat I own. The variety of fabrics available was impressive, and Mark's recommendations were spot on. The curtains arrived precisely as promised, within the agreed-upon six weeks. The quality and craftsmanship exceeded my expectations; they added a touch of elegance to the space. I am confident that my new tenants will appreciate their beauty and functionality just as much as I do. Thank you, plumbs.co.uk, for delivering not just curtains, but also peace of mind and an outstanding result that I am truly proud of.

Transformative Experience: A Seamless Journey to Revitalize Your Furniture

When I stumbled upon plumbs.co.uk, little did I realize the remarkable transformation awaiting my sofa. From the moment Spencer, the consultant, arrived, his warmth and expertise set the tone for a delightful experience. With precision and care, he measured every detail, ensuring a perfect fit. The wait for the new covers was surprisingly short, exceeding all expectations. As the covers slipped on effortlessly, my sofa underwent a stunning metamorphosis, exuding a newfound allure that rivaled its original splendor. Recommending this service is not just a mere suggestion; it's a heartfelt endorsement to share the joy of breathing new life into beloved furniture. Plumbs.co.uk is a beacon of excellence in the realm of home decor rejuvenation.

An Exceptional Journey with Plumbs.co.uk: A Heartwarming Tale

Embarking on the journey of refurbishing my home with Plumbs.co.uk was nothing short of exceptional. From the moment I connected with Barbara, a true gem in their team, I knew I was in good hands. What truly set this experience apart was Barbara's unwavering dedication and compassion towards my elderly and sometimes forgetful mother. She went above and beyond, ensuring my mother felt comfortable every step of the way. Barbara's patience and understanding truly touched our hearts. As the transformation unfolded, I found myself in awe of the results. The attention to detail and the quality of work surpassed all expectations. Plumbs.co.uk not only met but exceeded every promise they made. I am simply delighted with the outcome of this project. It's not just about the beautifully reupholstered furniture; it's about the genuine care and warmth that Barbara and the team at Plumbs.co.uk brought into our home. Thank you, Plumbs.co.uk, for a remarkable experience that will be cherished for years to come.