Users Voice for Podrygka

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Podrygka Overall rating
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Review article published on: 20 Sep 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 5 3.6 5 1.7
Feb 2023 5 5 1.8 5 5 5
Apr 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Podrygka Review by

Introduction is a Russian beauty e-commerce platform that offers a wide range of makeup, skincare, haircare, and fragrance products. They have been in the market since 2005 and are known for their easy-to-navigate website and good customer service. They have a loyal customer base and are considered a reliable source for Russian beauty products.

Pros and Cons

  • Wide range of products from well-known beauty brands
  • Free shipping on orders above 2500 rubles
  • Easy-to-use website with clear navigation and product descriptions
  • Good customer service with a responsive and helpful team
  • Some products are priced higher than other e-commerce platforms
  • Shipping can be expensive for orders below 2500 rubles
  • Limited payment options
  • Some customers have reported delays in shipping or receiving their orders

User Experience's website is user-friendly and easy to navigate. Customers can search for products by category or brand, and there is a search bar that allows them to find specific items. Each product page has detailed descriptions, ingredients, and reviews, which makes it easier for customers to make informed purchasing decisions. The checkout process is also straightforward and secure.

Pricing and Value for Money offers products at various price points, with some items being more expensive than other e-commerce platforms. However, they have regular sales and promotions that can help customers get good deals. Their loyalty program also allows customers to earn points that can be redeemed for discounts.


Some of the popular alternatives to include Sephora, Lookfantastic, and Douglas.

Customer Service has a responsive and helpful customer service team that can be contacted by phone, email, or live chat. They also have an FAQ section that answers common questions. Customers have reported positive experiences with their customer service, with most issues being resolved quickly and efficiently.

Product Quality and Selection offers a wide range of beauty products from well-known brands such as L'Oreal, Clinique, and Estée Lauder. They have a strict policy of only selling genuine products and work directly with manufacturers to ensure that their products are of high quality.

Website Usability's website is easy to use, with clear navigation and product descriptions. The website is also optimized for mobile devices, which makes it easy for customers to shop on-the-go.

Returns and Exchanges has a 14-day return policy for items that are unopened and in their original packaging. Customers can initiate a return by contacting their customer service team. The customer service team will provide a return label, and the customer will need to send the item back for a refund or exchange.

Promotions and Discounts offers regular sales and promotions that can help customers get good deals on beauty products. They also have a loyalty program that allows customers to earn points that can be redeemed for discounts.

Reputation has a good reputation in the Russian beauty e-commerce market. They are known for their good customer service and reliable delivery. They also have a loyal customer base, which is a testament to their reputation.

Payment Options accepts payment via credit/debit cards and PayPal. They do not accept payment via cash on delivery or bank transfer.

Loyalty Programs has a loyalty program called Podrygka+, which allows customers to earn points for every ruble spent. Customers can redeem these points for discounts on future purchases.

Customer Reviews has a section on their website where customers can leave reviews for products. Customers can also leave reviews on third-party websites such as Trustpilot. Most reviews are positive, with customers praising the quality of products and good customer service.

Community Involvement is involved in various community initiatives, such as donating a portion of their profits to charitable organizations. They also organize events and contests for their customers.

Shipping and Costs offers shipping throughout Russia and to select international locations. Shipping costs vary based on the location and size of the order. Shipping is free for orders above 2500 rubles.