Pond5 User Reviews

Introduction

Pond5.com is a stock media marketplace that offers royalty-free videos, photos, illustrations, music tracks, sound effects, 3D models, motion graphics, and templates. It was founded in 2006 and has grown to become one of the largest and most diverse repositories of creative content with over 17 million assets from 60,000 contributors worldwide. Whether you're a filmmaker, advertising agency, designer, YouTuber, or content creator, Pond5.com has something for everyone.

Pros and Cons

Pros:

• Massive selection of high-quality content
• Easy search and filter options
• Unique and exclusive content options
• Reasonable pricing and value for money
• Simple and flexible licensing options

Cons:

• Not all content is exclusive
• Some assets can be pricey, especially if seeking exclusivity
• Limited user participation and community interaction

User Experience

Pond5.com is intuitive and user-friendly, with a well-organized layout that facilitates quick and easy navigation. Users can browse content by category, media type, genre, popularity, date added, and keyword search. They can also preview and purchase assets directly from the site without the need for additional downloads or third-party applications. Additionally, the site provides resources such as tutorials, blogs, and a stock footage marketplace to assist users in creating their content.

Pricing and Value for Money

Pond5.com offers competitive pricing and value for money, with prices starting at $5 for photos and $15 for videos, and packages for multiple assets are also available. Licensing options include royalty-free and rights-managed for various uses such as commercial, editorial, and personal projects, and the pricing varies depending on the terms of use. To enhance the value for money, Pond5.com offers a generous 60-day money-back guarantee for any reason.

Alternatives

Although Pond5.com is a popular and reliable option for available stock media, there are alternative choices such as Shutterstock, iStock, Getty Images, Adobe Stock, and Pixabay. These sites all have their unique features, pricing options, and content libraries, and users may find their individual needs catered for better on one of the alternatives than at Pond5.com.

Customer Service

Pond5.com provides responsive and efficient customer service, with various options for contacting them such as email, phone, and live chat. They also have a thorough and helpful FAQ section, stock footage releases, inspired video editors, and customer reviews to assist users with their queries.

Product Quality and Selection

Pond5.com offers a vast and diverse selection of high-quality stock media, with varying resolutions, styles, and formats to suit any project. They also have unique and exclusive content options that cannot be found elsewhere. Pond5.com takes exceptional measures to ensure that all content is of the highest quality by vetting all contributors and pre-screening all assets before making them available on the site.

Website Usability

Pond5.com website is intuitive and easy to use, with clear navigation that facilitates quick and easy access to all areas of the site. The site is well-designed and pleasing to the eye, and the search and filter options are well-organized and easy to use. The site is also optimized for viewing on mobile devices.

Returns and Exchanges

Pond5.com offers a 60-day money-back guarantee if the user is not satisfied with any product. This guarantees peace of mind for users who may have accidentally purchased the wrong asset or have not found the asset that they needed.

Promotions and Discounts

Pond5.com offers various promotions and discounts throughout the year, such as free credits and discounts on bundled content, to encourage users to explore and use their site to its full potential.

Reputation

Pond5.com has a solid reputation as a reliable and reputable source of stock media, with millions of loyal users and contributors worldwide. They have received numerous accolades and awards over the years for their excellent content quality, affordability, and customer service.

Payment options

Pond5.com allows for several payment options, ranging from credit cards to PayPal, which makes it easy for users to complete their transactions securely and efficiently.

Loyalty Programs

Pond5.com does not have an established loyalty program, but occasionally, they offer freebies and discounts that are exclusive to specific groups of customers, such as new users or corporate users.

Customer Reviews

Pond5.com has numerous positive customer reviews, with many users praising the quality and variety of their content, as well as their excellent customer service.

Community Involvement

Pond5.com has a relatively limited community involvement on its website, but it does have a social media presence with active accounts on Twitter, Facebook, Instagram, and LinkedIn.

Shipping and Costs

Pond5.com does not require shipping as the content is delivered digitally, and there are no additional costs aside from the purchase price and applicable taxes.