Users Voice for Porcelanovysvet

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Porcelanovysvet Overall rating
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Review article published on: 28 Sep 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 2.2 5
Jan 2023 5 5 3.4 3.6 5 1
Feb 2023 5 3.4 5 5 1.3 5
Mar 2023 5 3.1 5 5 1.2 5
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Detailed Porcelanovysvet Review by


Porcelanový svět is a Czech e-commerce store specializing in porcelain products, including dishes, vases, figurines, and other home decor items. The company was established in 1992 and has since provided customers with high-quality porcelain products at reasonable prices.

Pros and Cons

  • Wide selection of porcelain products with different designs and styles
  • Competitive prices compared to similar stores
  • Safe and secure payment options
  • Responsive customer service team
  • Limited information about the products, such as size and weight
  • Relatively high shipping costs for international customers

User Experience

Navigating the Porcelanový svět website is relatively easy and intuitive, with a simple design and clear product categories. Users can easily search for specific products using the search bar or browse the different categories. However, the lack of detailed product information and images can be frustrating for some customers.

Pricing and Value for Money

Porcelanový svět offers competitive prices for its porcelain products, with many items selling for less than similar products from other stores. However, customers should be aware of the shipping costs, which can quickly add up for international orders.


Alternative online stores for porcelain products include:
  • Amazon
  • eBay
  • Wayfair
  • Zara Home

Customer Service

Porcelanový svět has a responsive customer service team that can be contacted via email or phone. However, there is no live chat support on the website, which may be inconvenient for some customers. Additionally, the company only offers a one-year warranty on its products.

Product Quality and Selection

Porcelanový svět offers a wide selection of porcelain products, ranging from traditional to modern designs. The products are generally of high quality and well-crafted, but the lack of detailed information on the website can make it difficult for customers to assess the items' quality.

Website Usability

The Porcelanový svět website is easy to navigate and use, with clear product categories and an intuitive search function. However, the lack of detailed product information and images can make it difficult for customers to make informed purchasing decisions.

Returns and Exchanges

Porcelanový svět allows customers to return or exchange products within 14 days of receiving them, as long as the items are unused and in their original packaging. However, customers are responsible for the cost of shipping the items back to the company.

Promotions and Discounts

Porcelanový svět occasionally offers promotions and discounts on its products, which can be found on the website's "Special Offers" page. However, these discounts are limited, and customers should not expect to find significant savings.


Porcelanový svět has a good reputation for providing customers with high-quality porcelain products at reasonable prices. However, some customers have expressed frustration with the lack of detailed product information on the website.

Payment Options

Porcelanový svět accepts several payment options, including credit and debit cards, PayPal, and bank transfer. All payment methods are safe and secure, with the website using SSL encryption to protect customers' sensitive data.

Loyalty Programs

Porcelanový svět does not currently offer a loyalty program for its customers.

Customer Reviews

Customers have generally been satisfied with their experiences shopping at Porcelanový svět, praising the wide selection of products and reasonable prices. However, some customers have expressed frustration with the lack of detailed product information on the website.

Community Involvement

Porcelanový svět does not appear to be actively involved in any community activities or initiatives.

Shipping and Costs

Porcelanový svět ships its products internationally, but customers should be aware of the relatively high shipping costs. For example, shipping to the United States can cost up to $50 for a single item. However, orders within the EU are cheaper, with standard shipping costing around $10.