Portablehookahs Reviews

Voted Good (5/5)

78 Votes

20 Reviews

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Above and Beyond: A True Gem in Customer Service

Where do I even begin with portablehookahs.com? Their customer service truly goes above and beyond all expectations! The team's exceptional communication and follow-up before my order even shipped left me feeling valued and taken care of every step of the way. And let's talk about shipping - I was blown away by how freakishly fast my package arrived! It's rare to find a company that not only promises great service but actually delivers on it with such speed and efficiency. I can confidently say that portablehookahs.com is a gem in the world of online shopping, setting a standard for customer care that other businesses should aspire to reach. Thank you for making my experience unforgettable!

A Beacon of Customer Care: PortableHookahs.com Shines Bright

When USPS delivered my much-anticipated Puffco Peak Pro to the wrong address, I felt lost and frustrated. Their lack of assistance only added to my dismay. However, my experience took a turn for the better when I reached out to PortableHookahs.com for help. Their swift response and exceptional customer service exceeded my expectations. Not only did PortableHookahs.com promptly address the delivery mishap, but they also went above and beyond to ensure that my package was replaced through their third-party insurance provider. Their dedication to resolving the issue and keeping me informed every step of the way showcased their commitment to customer satisfaction. In a world where exemplary customer service is often hard to come by, PortableHookahs.com truly stands out as a beacon of reliability and care. I am immensely grateful for their proactive approach and efficient handling of the situation. If you're in search of a reliable source for your Puffco needs, I wholeheartedly recommend PortableHookahs.com. Their top-notch service and genuine care for their customers make them a standout choice in the industry.

The Exceptional Transformation: A Tale of Outstanding Customer Care

After a minor hiccup in my purchase journey at portablehookahs.com, the impeccable customer service team truly shone. Despite the initial disappointment of my chosen item being out of stock, their swift and proactive communication reassured me. Their dedication to resolving the issue and securing a suitable replacement exceeded my expectations. What began as a bump in the road was expertly navigated by their team, culminating in a seamless and delightful experience. I am now not only a happy customer but also a loyal advocate of their exceptional service. My heartfelt recommendation goes to portablehookahs.com for their outstanding commitment to customer satisfaction. I eagerly look forward to future transactions with them, knowing I am in capable and caring hands.

Unbeatable Prices, Lightning-Fast Delivery, and Happy Pets!

Let me share my experience with portablehookahs.com - a true gem in the world of online shopping! Not only did I find the Storz & Bickel Classic Volcano Vaporizer at the best price possible, but their shipping was lightning-fast, exceeding all expectations. As if that wasn't enough, the real surprise came in the form of my furry friend's joy. Thanks to the thoughtfully included large pieces of brown shipping paper in the package, my cat found a new obsession! Watching him play and frolic around on these pieces brought a smile to my face and warmth to my heart. It's the little things like this that truly set portablehookahs.com apart. So, to the team at portablehookahs.com, I extend my deepest gratitude for not only delivering top-notch products promptly but also for bringing unexpected joy into our home. Thank you for going above and beyond - you've gained a customer for life!

Transformed My Experience: Quality Service at PortableHookahs.com!

Reflecting on my initial negative encounter, I must highlight the transformative response from PortableHookahs.com. Despite my Puffco Peak Pro arriving defective, their customer service team showed exceptional care and support. They guided me through the warranty process with Puffco, ensuring my faulty device would be promptly replaced. While the situation was initially frustrating and disappointing, PortableHookahs.com's unwavering assistance and dedication turned it into a positive experience. Their commitment to customer satisfaction and product quality has truly won me over. Thank you for raising the bar and showcasing outstanding service in the online shopping realm.

Exceptional Service and Customer Care at Portable Hookahs – A True Gem!

From the moment I placed my order with portablehookahs.com, Phil's dedication and commitment to ensuring customer satisfaction were truly remarkable. Despite facing challenges with my banking providers, Phil's professionalism and expertise transformed what could have been a stressful situation into a seamless and pleasurable experience. The team at Portable Hookahs demonstrated unparalleled support and efficiency, making them my go-to choice for all my vapor needs. I wholeheartedly recommend them to anyone seeking exceptional service and quality products. Thank you, Phil, and the entire team, for exceeding my expectations and setting a new standard in customer care!

A Heartfelt Journey with Exceptional Customer Assistance

Allow me to share my remarkable experience with portablehookahs.com, reaching out to their team all the way from Greece in Europe. Initially, I had set my heart on acquiring the Da Vinci Classic, only to find out that it was out of stock and no longer available. Despite this setback, the customer support team went above and beyond, presenting me with four alternative options, two of which were actually more expensive than my original choice, all at no extra cost to me. After carefully selecting a substitute, I provided them with my Greek address, which presented a unique challenge due to its non-Roman characters. When the initial shipment was returned to the sender by USPS due to this issue, the team at portablehookahs.com remained patient and understanding. I provided them with my address converted into Roman letters, and they promptly reshipped the item to me with a new tracking number. Despite the unexpected language barrier causing a slight delay, the customer service team was quick to respond to each of my emails, each time offering valuable assistance and reassurance. Their dedication and commitment to ensuring my satisfaction throughout the entire process truly stood out, culminating in the safe delivery of my chosen item to Greece just a few days later. Each interaction with the team left me impressed and grateful for their genuine care and professionalism. Thank you, portablehookahs.com, for turning what could have been a frustrating situation into a positive and memorable journey.

Unparalleled Customer Service – A Personal Touch That Surpasses Expectations

Portablehookahs.com has truly set a new standard in customer service. Their attention to detail and personal touch are unmatched in today's digital age. I was pleasantly surprised when I received a direct text message about a change in my order - not a generic automated response, but a genuine interaction with a real person. The personalized care and assistance I received throughout our correspondence exceeded my expectations. The level of support and guidance provided made me feel valued as a customer. It's rare to come across a company that goes above and beyond in this way. I highly recommend portablehookahs.com to anyone looking for not only great products but also a truly exceptional shopping experience. I will definitely be returning to enjoy their fantastic prices and unparalleled customer service. Thank you for setting the bar so high!

Stellar Service and Selection at Portable Hookahs

I recently had the pleasure of shopping at Portable Hookahs, and let me tell you, it was an experience like no other. From the moment I landed on their website, I was impressed with the seamless navigation and the wide array of brands and models they offer. It truly felt like I was stepping into a vaping wonderland where customization was key. What truly sets Portable Hookahs apart is their exceptional staff. Not only are they knowledgeable about their products, but they also exude a genuine passion for helping customers find the perfect fit for their needs. I never once felt pressured to make a purchase, and instead, I was met with patience and insightful answers to all my queries. Now, let's talk about the prices. Portable Hookahs doesn't just offer quality products; they do so at incredibly competitive prices. I was pleasantly surprised by the affordability of their items, making me feel like I was getting a bang for my buck. And to top it all off, the cherry on the cake was the free shipping for orders above a certain amount. It's the little things like these that truly make a difference in the overall shopping experience. In conclusion, Portable Hookahs has won me over with their stellar service, vast selection, knowledgeable staff, and budget-friendly prices. If you're on the hunt for an online vape shop that ticks all the boxes, look no further than Portable Hookahs. Trust me, you won't be disappointed!

Exemplary Service Beyond Expectations!

Denice's heartfelt testimonial for portablehookahs.com truly resonates with my own exceptional experience with the company. From the outset, the team at Portable Hookahs went above and beyond in ensuring a seamless and professional online ordering process. Their attention to detail and commitment to customer satisfaction was evident every step of the way. I was thoroughly impressed by the efficiency of their shipping and receiving process, which was executed flawlessly without a single hiccup. The level of professionalism exhibited by the team at Portable Hookahs is truly commendable and sets a high standard for online retailers. I am grateful for their dedication to excellence and impeccable service. I wholeheartedly echo Denice's sentiment in commending Portable Hookahs for their outstanding performance. Kudos to the team for a job well done!

Very joyful buyer

My evaluation for portablehookahs.com I’m very glad with my expertise with portablehookahs.com they'd the bottom value I might discover for the puffco proxy after I used their low cost code however to high it off the delivery was ver quick nothing makes an incredible product higher than an incredible shopping for expertise thanks portablehookahs.com!!

A SINCERE THANK YOU TO PHIL AND TEAM FOR EXCEPTIONAL CUSTOMER SERVICE

As a typically reserved reviewer, I am compelled to share my outstanding experience with portablehookahs.com, particularly with Phil's exceptional customer service. Phil deserves not just 5, but 10 stars for his unparalleled dedication to customer satisfaction. His prompt and attentive responses, be it through text or email, truly set the gold standard in customer service. The swift delivery, exceeding all expectations, coupled with generous discounts, made my shopping experience a true delight compared to other competitors in the market. The purchase of both the Truva Mini for my son's birthday and the GPen Elite II for myself were met with sheer joy and satisfaction. The quality of the products exceeded our expectations, and the overall experience was nothing short of seamless and delightful. Phil and his team have truly mastered the art of offering premium products at competitive prices without compromising on excellent customer care. I am immensely grateful to Phil and the team for their unwavering commitment to customer satisfaction. Their dedication has not only secured a loyal customer in me but also a proactive advocate who will wholeheartedly recommend their services to friends and family. Each interaction with portablehookahs.com reaffirms my decision, and I look forward to many more purchases in the future. Thank you, Phil and team, for setting the bar high in the realm of customer service. You truly rock! —Robert S. from Harrisburg, PA

Exceptional Service and Quality: My Experience with AirVape X Vaporizer

Purchasing the AirVape X Vaporizer from portablehookahs.com was a game-changer for me. From the moment I placed my order, the customer service team went above and beyond to ensure a smooth transaction. I was pleasantly surprised when I received a call the next morning for address verification, showing their dedication to customer satisfaction. Being a first-time vaporizer user, I was a bit unsure of what to expect. However, the AirVape X Vaporizer exceeded all my expectations. The sleek design, efficient performance, and affordable price tag made it a worthwhile investment. Despite not having anything to compare it to, I found the product to be of exceptional quality. I am beyond satisfied with my purchase and highly recommend portablehookahs.com for their excellent service and top-notch products. If you are looking for a reliable vaporizer that delivers on both performance and value, the AirVape X Vaporizer is a must-have in your collection. Thank you to the team for making my experience truly unforgettable.

Exceptional Service and Quality Products!

My experience with portablehookahs.com was nothing short of fantastic! I initially ordered online, only to find out that the products I wanted were unavailable. However, their prompt response completely blew me away. The very next morning, they reached out to me, not only to notify me of the unavailability but also to recommend new products. What stood out was their friendly and engaging customer service which made the shopping experience enjoyable. When the products arrived, I was thrilled by the quality and exceeded expectations. The delivery time was another pleasant surprise, arriving even sooner than the initially quoted timeframe. It's rare to come across such efficiency and reliability in online shopping. I am more than satisfied with my purchase and will definitely be returning to portablehookahs.com for all my hookah needs in the future. The cherry on top is their incredibly reasonable prices, making the whole experience even more delightful. I highly recommend them to anyone looking for top-notch service and great products!

An Unforgettable Journey of Exceptional Service: My Encounter with Portablehookahs.com

Stepping into the realm of portablehookahs.com was a transformative experience, one that restored my faith in genuine customer care. Amidst a sea of online transactions, I discovered a gem radiating with "old school" values. Despite my initial apprehension due to my unfamiliarity with portable vaporizers, Phillip, a beacon of patience and expertise, graciously extended his guidance. His thorough explanations and tailored recommendations, forged through years of hands-on experience, painted a picture of unparalleled dedication to customer satisfaction. This encounter not only equipped me with the perfect product but also rekindled my belief in the power of personalized service. In retrospect, my journey with portablehookahs.com transcended mere retail; it was a soulful connection nurtured by genuine care and expertise. My heartfelt gratitude knows no bounds. Thank you for an experience that will be cherished for years to come.