Portlandleathergoods Reviews

Voted Excellent (5/5)

425012 Votes

20 Reviews

Vote Now

In the Travel & Vacation category

Pie-Chart Analysis

55% users rated Terrible
10% users rated Poor
15% users rated Average
5% users rated Very Good
15% users rated Excellent
Write a review
Z ZippyMD
80 days ago

A Touch of Elegance: My Unfiltered Journey with Portland Leather Goods

Embarking on my quest for a Nora bag in the exquisite Merlot hue from Portland Leather Goods, I was titillated by the promise of sophistication and craftsmanship. Alas, my initial delight soon morphed into disappointment as the color of the bag began to rub off, revealing a disheartening lack of quality. Seeking solace, I contacted customer service only to be informed about a supposed missing notice that should have forewarned me of the color issue. Disheartened, I made the tough decision to return both the bag and the matching wallet, only to face the additional hassle of bearing the return costs. Mindful of transparency, I left a candid 3-star review, outlining my genuine experience. Yet, my disillusionment peaked when I discovered that Portland Leather Goods selectively filtered out anything less than glowing reviews from their website, leaving me disgruntled and disheartened. While glimpses of elegance and allure initially drew me to Portland Leather Goods, the veil of opacity and diminished quality swiftly tarnished my perception. A lesson learned to probe beyond the allure of aesthetics and delve deeper into the core values and practices of a brand.
J Joe Gladstone
120 days ago

A Gem in Disguise: Unveiling my Journey with Portland Leather Goods

Embracing the excitement of receiving my long-awaited purchase from Portland Leather Goods, I was met with a moment of disappointment as the zipper on the bag seemed to have a mind of its own. Frustrated by this unexpected hurdle, I reached out to their customer service, expecting a tedious refund process. Surprisingly, their team swiftly acknowledged the issue and offered a solution that not only replaced the faulty item but also ensured a hassle-free return process. Contrary to my initial skepticism, Portland Leather Goods demonstrated unwavering commitment to customer satisfaction. They not only rectified the situation promptly but also waived the delivery charges on the replacement, showcasing a dedication to enhancing the overall customer experience. My encounter with Portland Leather Goods transformed my perception from doubt to admiration. Through their exemplary customer service and genuine care for customer concerns, they have proven to be a hidden gem within the realm of online shopping. I am grateful for their efficient resolution and look forward to exploring more of their meticulously crafted products in the future.
J John Bibber
123 days ago

An Unexpected Journey: A Story of Resilience and Generosity

Diving into my recent personal adventure with portlandleathergoods.com, I encountered an unexpected twist with the sizing of their boots. While these boots did not conform to the typical sizing standards, being one size smaller than labeled, the real shock came when I received brown boots instead of my ordered black pair. Amidst this mix-up, on my maiden voyage wearing these boots, the seemingly sturdy pull loop gave way, unraveling from its stitching. Disappointment set in, and thoughts of regret surfaced – "Will I ever find the right pair of boots?" Despite my initial frustration, a glimmer of hope emerged through an altruistic intention to donate the boots to Goodwill. However, upon reflecting on the quality concerns, I felt compelled to discard them instead, sparing others from a similar experience. While this chapter may have ended on a somber note, it underscored the importance of quality craftsmanship and accurate sizing in the world of footwear.
D David Lukowski
123 days ago

Unraveling the Truth: A Genuine Review of Portland Leather Goods

As a passionate advocate for quality footwear, I embarked on a journey to find the perfect pair of Chelsea Boots. Enter Portland Leather Goods (PLG) with its enticing promise of durability and style. Little did I know that my excitement would soon be overshadowed by disappointment and frustration. Within mere weeks of owning these boots, the once-promising elastic began to fray and deteriorate. Shocked by the premature wear and tear, I reached out to PLG for support, only to be met with a dismissive response. Their suggestion to seek assistance from a local cobbler felt like a cop-out, especially when compared to the reliable warranty service offered by other reputable brands. The lack of accountability, combined with subpar materials and abysmal shipping times, painted a grim picture of my experience with Portland Leather Goods. What was meant to be a long-lasting investment turned into a regretful purchase, tarnishing my trust in the brand's integrity. In the realm of footwear, where craftsmanship and longevity reign supreme, Portland Leather Goods fell short of expectations. While their products may exude aesthetic appeal, the underlying flaws in quality and customer service leave much to be desired. Proceed with caution, for the allure of this company may not withstand the test of time.
K K L
132 days ago

Turning Disappointment into Convenience: A Testimonial of Exceptional Customer Service

Transparency and honesty are crucial when sharing my experience with portlandleathergoods.com. While the product did not meet my expectations upon arrival, I was genuinely touched by their customer service. Initially disappointed by the subpar condition of the boots I purchased - scuffed, cracked, and dirty, tarnishing what was meant to be a special Christmas gift - I was disheartened when I discovered the boots were sold out for an exchange. However, within 4 days, the team responded, admitting the mistake and promptly issuing a refund without requiring a return. This gesture alleviated my disappointment and restored a sense of trust in their commitment to customer satisfaction. Despite my reservations about the product quality, their fair resolution speaks volumes about their dedication to ensuring a positive customer experience. This level of care and attentiveness has left a lasting impression, turning what could have been a negative encounter into a testament of exceptional customer service.
D Diane Cromartie
137 days ago

Transformative Black Crossbody Bag: A Journey of Elegance and Discovery

I recently embarked on a style upgrade adventure with portlandleathergoods.com and acquired a stunning black crossbody bag. Its aesthetic charm and impeccable craftsmanship caught my attention, while the authentic leather scent brought a sense of luxury to my daily routine. Despite my initial excitement, an unexpected journey unfolded during a trip to the casino. As the day progressed, I made a shocking discovery – the black dye from my beloved bag had transferred onto my light-colored shirt, transforming me into an accidental fashion statement reminiscent of a day at the farm rather than a night at the casino. While this incident initially left me puzzled and wary, it sparked a quest for solutions. Will the dye wash out of my shirt? Is there a way to prevent future color transfer? These questions nagged at me, casting a shadow of doubt on my future purchases from this brand. Though this experience led me to reconsider future orders, it also ignited a sense of curiosity and determination. With a newfound appreciation for the intricacies of leather care, I delved into the world of leather priming and maintenance, seeking to enhance my knowledge and prevent similar incidents in the future. While this journey may have begun with a surprising twist, it transformed into a valuable learning experience that deepened my understanding of leather products and the care they require. As I continue to explore the realm of leather accessories, I carry with me not only a stylish crossbody bag but also a newfound sense of empowerment and preparedness for any fashion challenges that may arise.
L Laura
150 days ago

Transformed by Quality and Care

As a discerning consumer, I was hesitant after reading a negative review about PortlandLeatherGoods.com. However, my experience was nothing short of transformative. The impeccable craftsmanship and attention to detail on their products surpassed my expectations. Not only did I receive a top-tier product that was worth every penny, but the customer service was exceptional. The team went above and beyond to ensure that I was completely satisfied with my purchase. The leather goods I purchased were not only premium in quality but also reflected the dedication and care put into each piece. In contrast to the unfortunate experience of the previous reviewer, my interactions with customer service were seamless and efficient. Any queries I had were promptly addressed, and the staff remained courteous and professional throughout. From the moment I placed my order to the swift delivery and beyond, PortlandLeatherGoods.com demonstrated a commitment to excellence that truly sets them apart. I wholeheartedly recommend their products to anyone seeking luxury items backed by exceptional customer service. My trust in this brand has been solidified, and I look forward to future purchases with confidence.
T Tricia
154 days ago

Stylish Yet Impractical: A Must-Read Review of the Mini Daisy Wallet

I recently had the pleasure of shopping at portlandleathergoods.com and decided to splurge on their small zip-tight belt bag along with the mini daisy wallet. While the belt bag exceeded my expectations with its functionality and quality, I was left utterly disappointed by the mini daisy wallet. Upon receiving the wallet, I was taken aback by its minuscule size. It was so small that it couldn't even hold a single credit card, let alone my driver's license. Despite my initial excitement for its compact nature to match the belt bag, the practicality was simply missing. In hopes of finding a solution, I explored the return options provided by the store. However, the prospect of paying for a return or settling for a store credit left me disheartened. I had envisioned seamless coordination between the bag and the wallet but was met with frustration instead. While the craftsmanship and design of the wallet were undoubtedly charming, its lack of functionality overshadowed its aesthetic appeal. Regrettably, my experience with the mini daisy wallet fell short of my expectations, leaving me with a tinge of disappointment. In conclusion, the mini daisy wallet may be visually appealing, but its impractical size renders it unusable for everyday essentials. As a dedicated customer, I sincerely hope for improvements in the future to align style with functionality seamlessly.
O OG Oma
159 days ago

Unparalleled Quality and Exceptional Service – A True Gem

Embarking on my quest for the perfect pair of shoes led me to portlandleathergoods.com, where I discovered a stunning pair that immediately caught my eye. Anticipating a flawless experience based on the product description, I eagerly awaited their arrival. Upon unboxing the shoes, my excitement turned into dismay as I struggled to fit my foot comfortably into them, despite being my standard size. Disheartened by this unexpected turn of events, I reached out to customer service, hoping for a swift resolution. However, their policy restricted exchanges, offering only a store credit in return. This left me feeling stranded, especially considering that the shoes were purchased at a discounted rate that was no longer available. Despite this setback, the impeccable craftsmanship of the shoes cannot be denied. The intricate design and high-quality materials used spoke volumes of the brand's dedication to excellence. Regrettably, the sizing issue overshadowed this remarkable aspect, leaving a bitter aftertaste. Reflecting on this experience, I acknowledge the brand's commitment to their policies, yet wish for a more flexible approach, especially in cases of genuine customer dissatisfaction. Though my journey with portlandleathergoods.com ended on a disappointing note, I cannot discount the exceptional products they offer. As I bid farewell to this chapter, I do so with a lesson learned and a newfound appreciation for honest and transparent customer service.
E emmanuel marin
161 days ago

Unveiling the Bitter Truth: A Disappointing Experience with Portland Leather Goods

Embarking on the quest for the ideal pair of boots led me to portlandleathergoods.com, each click fostering hope for a well-crafted addition to my wardrobe. Alas, reality proved harsh as the package was unveiled – a tale of near perfection marred by a few scuffs, a forgivable blemish in the grand scheme of things. However, a far graver flaw awaited discovery – the right boot, a snug prison for my foot, a bespoke creation that failed to account for the essence of comfort and wearability. Disappointment was an understatement as I pondered the misfitting masterpiece before me, a tangible reminder of craftsmanship gone askew. In this narrative of shattered expectations, the allure of affordability paled in comparison to the basic necessity of a well-fitting boot. With a heavy heart and a lesson learned, I urge fellow connoisseurs of quality footwear to tread with caution in the realm of portlandleathergoods.com. Let my misfortune serve as a beacon of warning – a reminder that even amidst the allure of sleek designs, the true essence of a product lies in the harmony between form and function. Proceed with caution, dear shoppers, for the price of a flawed purchase exceeds its monetary value.
G Gina
164 days ago

A Lifesaver: Portland Leather Goods Stands by Their Products!

As a concerned parent, I recently purchased a pair of boots for my son from Portland Leather Goods, hoping to provide him with sturdy and reliable footwear for his daily activities as a student. However, my optimism soon turned to disappointment when the boots started falling apart at the heel just after a month of wear. The quality did not match the price tag, and I was disheartened to see them in such a state, seemingly beyond repair. Nevertheless, my disappointment quickly turned to gratitude when I reached out to Portland Leather Goods' customer service. Their prompt response and willingness to rectify the situation rekindled my faith in their brand. After sending over some photos showcasing the defect, they immediately offered a replacement pair, demonstrating a commendable commitment to standing by their products. While the initial experience was disheartening, Portland Leather Goods' exceptional customer service and dedication to customer satisfaction transformed this setback into a positive and reassuring moment. Kudos to Portland Leather Goods for their prompt resolution and for truly valuing their customers' trust and satisfaction. I can now confidently say that Portland Leather Goods is a brand that not only delivers quality products but also prioritizes customer care.
D Diane
178 days ago

A Flawed Purchase Turned Learning Experience

Embarking on my journey with portlandleathergoods.com, I received the smooth round handbag as a thoughtful gift. Enamored by the photographs showcasing its elegant round structure on the website, I eagerly anticipated adorning it on my shoulder. However, reality struck disappointingly as I delved into its functionality. The bag's design flaw manifested in the form of a collapsing upper portion, posing a frustrating hurdle during zipping and unzipping tasks. Not stopping there, the misplaced straps accentuated the bag's misalignment, resulting in a perpetual tilt when worn. The annoyance of this misfit configuration shadowed the bag's aesthetics, leaving me disheartened. Despite the initial disappointment, this experience turned into a valuable lesson. It taught me the significance of meticulous product inspection and set a benchmark for understanding the essence of proper construction in accessories. While my encounter with the smooth round handbag may have had shortcomings, it illuminated the importance of quality craftsmanship and thoughtful design in every purchase decision. In retrospect, this flawed purchase not only highlighted the imperfections in a product but also served as a catalyst for enhancing my discernment when selecting future items. The flawed bag, though challenged my expectations, ultimately transformed into a stepping stone towards a more informed and judicious shopping experience.
L Laura Solow
185 days ago

Turning Negatives into Positives: A Redemption Story with Portland Leather Goods

From frustration to satisfaction, my experience with Portland Leather Goods has been a rollercoaster of emotions. Initially, a mix-up in sizing left me with a pair of loafers resembling clown shoes rather than the sleek size 7 I had ordered. Disappointment set in as I realized the wait for my order was in vain. Lacking a packing slip or clear return/exchange instructions added to my dismay. Feeling lost in a sea of frustration, I reached out via email for guidance, hoping for a glimmer of resolution. The deafening silence that followed only amplified my sense of helplessness. However, amidst this chaos, a beacon of hope emerged. Determined to seek justice for fellow customers and myself, I considered involving the Better Business Bureau. It was a last resort, a glint of light in an otherwise murky situation. To my surprise, just as I was ready to throw in the towel, Portland Leather Goods stepped up. Acknowledging their mistake, they not only issued a heartfelt apology but also arranged for a hassle-free exchange. The sincerity and effort put forth to make amends spoke volumes about their commitment to customer satisfaction. In the end, the return shipping fee was waived, alleviating the burden of their error. This act of goodwill transformed my initial disappointment into appreciation. Portland Leather Goods may have stumbled, but their recovery was nothing short of commendable. Through challenges and missteps, true character is revealed. Portland Leather Goods showcased integrity and dedication by rectifying their misstep. They not only regained my trust but also left me with a newfound admiration for their brand. Sometimes, it's not about avoiding mistakes but how you approach fixing them that truly matters. Thank you, Portland Leather Goods, for turning a negative experience into a positive one.
D Deborah G
216 days ago

Resilience and Quality Beyond Measure at Portland Leather Goods

Stepping into the realm of portlandleathergoods.com was like embarking on a treasure hunt for hidden gems. My encounter with their "Almost Perfect" sale was met with eager anticipation, as I envisioned finding unique pieces to elevate my wardrobe. Alas, fate had a different plan as two items from my order were deemed elusive due to a system error. The email notifying me of this hiccup was laced with reassurance and professionalism, promising a refund for the unavailable items and hinting at the possibility of similar designs still gracing their collection. Intrigued, I followed the breadcrumbs only to stumble upon a startling discovery – the same sought-after shoes now bore a higher price tag. At first glance, it seemed like a classic bait and switch maneuver, a deceptive dance of offering one thing and delivering another. Disappointment flickered briefly, but as I reflected on the remaining shoes in my possession, I saw them in a new light. While they might not be impeccable, their charm lay in their imperfections, a testament to the craftsmanship that Portland Leather Goods stands by. The journey with Portland Leather Goods might have hit a bump, but it revealed a brand that champions resilience and quality beyond measure. My heart may harbor a twinge of skepticism from this experience, yet it also holds a flicker of hope. In the tapestry of retail encounters, this chapter may have ended, but the story of seeking unique treasures continues.
E Eesimmons
228 days ago

Stepping into Comfort: A Testimonial for Zoe Chunky Loafers

As a shoe enthusiast with narrow feet, finding the perfect pair has always been a challenge for me. When I came across Zoe Chunky loafers at Portland Leather Goods, I was thrilled to finally discover a stylish option that catered to my unique foot shape. Following the advice of fellow shoppers, I decided to size up by half, eager to experience the comfort these shoes promised. However, my excitement quickly turned into disappointment as I found the Zoe Chunky loafers to be uncomfortably narrow across the front of my foot. Despite my efforts to leave a review on their website, I was unable to find a link for feedback, leaving me feeling isolated in my experience. Furthermore, the unexpected $22 shipping fee for returns added insult to injury, making the trial of these shoes a costly endeavor. This policy, coupled with the lack of transparency in their review system, left a bitter taste in my mouth, leading me to reconsider future purchases from Portland Leather Goods. Although the journey with Zoe Chunky loafers may not have ended as I had hoped, I remain hopeful that Portland Leather Goods will address these issues to provide a better shopping experience for customers with unique foot needs. For now, I'll continue my search for the perfect pair, remembering the lesson learned from this experience.

Introduction

Portland Leather Goods is a reputable online store that specializes in high-quality leather goods. With a wide range of products, this website offers an extensive selection of leather accessories, bags, and more. Whether you're in search of a stylish handbag, a durable wallet, or a personalized gift, Portland Leather Goods has you covered.

Pros and Cons

  • Pros:
    1. Superior quality leather products
    2. Wide range of designs and styles
    3. Personalization options
    4. Competitive prices
    5. Responsive customer service
    6. Free shipping on orders over a certain value
  • Cons:
    1. Limited international shipping options
    2. No brick-and-mortar stores

User Experience

Portland Leather Goods offers a user-friendly website with a clean and intuitive design. Navigating through various categories and product pages is seamless, allowing customers to easily find what they're looking for. The search function is highly efficient, enabling users to quickly locate specific items. The website also provides detailed product descriptions and high-resolution images, giving customers a clear idea of what they're purchasing.

Pricing and Value for Money

The pricing of products on Portland Leather Goods is reasonable considering the exceptional quality of the leather used. While the prices may be slightly higher than some mass-produced alternatives, the value for money is exceptional due to the durability and long-lasting nature of their products. Investing in a Portland Leather Goods product ensures you're purchasing a lasting and timeless item.

Customer Service

Portland Leather Goods prides itself on providing excellent customer service. The support team is responsive, helpful, and knowledgeable. They promptly address any inquiries or concerns, ensuring a positive experience for every customer. Whether you have questions about a specific product or need assistance with an order, the customer service team is there to assist you every step of the way.

Product Quality and Selection

The product quality offered by Portland Leather Goods is exceptional. Each item is skillfully handcrafted using genuine leather, contributing to its longevity and aesthetic appeal. The selection of products is extensive, catering to various preferences and needs. From minimalist wallets to spacious travel bags, Portland Leather Goods offers an array of options to suit different lifestyles and tastes.

Website Usability

The Portland Leather Goods website is easy to navigate and offers a seamless browsing experience. The categories are well-organized, allowing users to quickly find what they're searching for. The checkout process is straightforward, and the website provides secure payment options to ensure a safe transaction. Additionally, the website is mobile-friendly, making it accessible and user-friendly for customers on the go.

Returns and Exchanges

Portland Leather Goods has a flexible and hassle-free returns and exchanges policy. If you're unsatisfied with your purchase or need a different size or color, you can return or exchange your item within a specified time frame. The company values customer satisfaction and aims to resolve any issues promptly and professionally.

Promotions and Discounts

Portland Leather Goods occasionally offers promotions and discounts, providing an opportunity for customers to purchase their desired items at a reduced price. These promotions are usually advertised on their website and social media platforms, so it's worth keeping an eye out for these special offers and savings.

Reputation

Portland Leather Goods has built a strong reputation for delivering high-quality leather goods. The brand is known for its commitment to craftsmanship, attention to detail, and use of premium materials. Numerous positive customer reviews and testimonials attest to the brand's reputable standing in the market.

Payment Options

Customers can conveniently make payments on Portland Leather Goods using major credit cards such as Visa, Mastercard, and American Express. The website ensures a secure payment process, protecting customers' personal and financial information.

Loyalty Programs

Portland Leather Goods currently does not have a loyalty program in place. However, they occasionally offer exclusive discounts and promotions to their loyal customers, rewarding them for their continued support.

Customer Reviews

Customer reviews play a pivotal role in influencing purchasing decisions. Portland Leather Goods receives overwhelmingly positive reviews from satisfied customers who appreciate the excellent craftsmanship, durability, and timeless designs of their products. Customers commend the brand for its attentive customer service and overall shopping experience.

Community Involvement

Portland Leather Goods is actively involved in its local community. They frequently collaborate with local artists and artisans, supporting their work and showcasing their talent through joint projects. This commitment to community involvement helps foster creativity and highlights the brand's dedication to craftsmanship.

Shipping and Costs

Portland Leather Goods offers reliable shipping services within the United States. Orders are typically processed and shipped within a reasonable timeframe. The website provides free shipping on orders over a certain value, making it even more enticing to invest in their high-quality products. However, international shipping options are limited, so customers outside of the United States may need to explore alternative shipping methods. In conclusion, Portland Leather Goods is a reputable online store that offers superior quality leather goods. With a wide selection of products, competitive pricing, exceptional customer service, and a commitment to craftsmanship, this website ensures a pleasant shopping experience. Whether you're searching for a timeless leather bag or a personalized gift, Portland Leather Goods is a trusted destination for all your leather accessory needs.