Users Voice for Posturite

20% users rated Terrible
3% users rated Poor
2% users rated Average
3% users rated Very Good
72% users rated Excellent
Pie Chart Review Representation for Posturite
Posturite Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 21 Dec 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.4 4.8 4.8 5 3.5 3.8
Oct 2022 5 4.2 4.3 1 4.5 4.2
Nov 2022 3.6 3.9 2.4 5 5 2.8
Dec 2022 5 5 5 5 4.4 5
Mar 2023 4 3.1 1.7 2 5 3.4
Line Chart for Rating of peer stores

posturite.co.uk

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Detailed Posturite Review by

Introduction

Posturite.co.uk is a UK-based company that specializes in ergonomic office products and solutions designed to improve health and wellbeing in the workplace. From ergonomic chairs and desks to footrests and wrist supports, Posturite offers an extensive range of products for those looking to create a more comfortable and productive workspace.

Pros and Cons

Pros:
  • Extensive range of ergonomic office solutions
  • Free delivery on orders over £25
  • 30-day satisfaction guarantee
  • Excellent customer service
Cons:
  • Higher prices compared to some competitors
  • Product selection may be overwhelming for some users

User Experience

The Posturite website is well-designed and easy to navigate, with clear categories and a search function that allows users to quickly find the product they need. The website also incorporates user reviews and ratings to help users make informed decisions. The checkout process is straightforward, and the website offers a range of payment options, including PayPal and credit card.

Pricing and Value for Money

Posturite's products are priced higher than some competitors, but this is reflective of the company's commitment to quality and innovation. The products are designed to offer long-term health benefits and performance advantages, making them an investment in both health and productivity.

Alternatives

Some alternatives to Posturite include Office Furniture Online, BT Office Furniture, and Viking Direct. While these companies offer similar products, Posturite distinguishes itself through its commitment to ergonomic design and the health and wellbeing of its customers.

Customer Service

Posturite's customer service is excellent, with responsive and friendly staff that can assist with product selection and answer any questions. The company also offers a range of support resources, including online guides and tutorials, to help customers get the most out of their products.

Product Quality and Selection

Posturite offers an extensive range of high-quality products, including ergonomic chairs, desks, keyboards, and accessories. The company boasts a commitment to innovation and design, offering products that are tailored to the specific needs of different users.

Website Usability

Posturite's website is easy to use, with clear categories and filters that help users find the products they need. The website also displays user reviews and ratings, as well as detailed product descriptions and specifications, to help users make informed decisions.

Returns and Exchanges

Posturite offers a 30-day satisfaction guarantee on all products, allowing customers to return or exchange any items that don't meet their expectations. Returns must be made in the original packaging and in unused condition, and customers are responsible for the cost of return shipping.

Promotions and Discounts

Posturite occasionally offers promotions and discounts on its products, including free gifts with purchase and percentage discounts. Customers can sign up for the Posturite newsletter to receive updates on upcoming sales and promotions.

Reputation

Posturite has a strong reputation for quality and innovation in the ergonomic office solutions market. The company has won several awards and accolades, including the Feefo Platinum Trusted Service Award for its exceptional customer service.

Payment Options

Posturite offers a range of payment options, including credit card, PayPal, and bank transfer. The website's payment process is secure and easy to navigate, with clear instructions and options for storing payment information for future purchases.

Loyalty Programs

Posturite does not currently offer a loyalty program, but customers can sign up for the company's newsletter to receive updates on exclusive offers and promotions.

Customer Reviews

Posturite's website incorporates user reviews and ratings for each product, allowing customers to see the experiences of other users. The company also has a 4.7-star rating on Feefo, with many customers praising the quality of the products and the customer service.

Community Involvement

Posturite is committed to supporting the community, with a range of initiatives and partnerships focused on promoting health and wellbeing in the workplace. The company also supports various charities and causes, including the British Heart Foundation and Mind.

Shipping and Costs

Posturite offers free delivery on orders over £25, with faster shipping options available for an additional fee. The company ships to both the UK and international locations, with international shipping costs calculated at checkout.

Posturite Recent User Reviews

User Rating

5 stars

37

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Reviewer Name: VINA JOTANGIA

Review Submission Date: 2022-12-29

Review Title: You will need to try out the keyboard first
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Review Description: My first time using a specialised keyboard so getting used to its features. I am sure it will work for me

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Reviewer Name: Colin Barnes

Review Submission Date: 2022-12-29

Review Title: Shambolic
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Review Description: The advisor ordered the wrong chair. I emailed him to have it amended and got no response. I then got passed around by a team of people who had no idea how to amend an order. Eventually booked a day in to have it delivered and it didn’t show. I emailed and got the response that it hadn’t been delivered to them so it wouldn’t be delivered but no apology for not communicating with me that it wouldn’t be delivered. Pretty poor experience which I’ll feed back to my employer.

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Reviewer Name: Rebecca

Review Submission Date: 2022-12-28

Review Title: Reliable and fast
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Review Description: great quality and customer service

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Reviewer Name: Eloise FB

Review Submission Date: 2022-12-26

Review Title: Great products and customer service
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Review Description: I've used Posturite a few times over the years and they are always efficient and helpful. They have a huge range of accessibility products which make a big difference to working at a desk all day.

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Reviewer Name: Mr Stevenson

Review Submission Date: 2022-12-22

Review Title: IN essence no problems there were not…
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Review Description: IN essence no problems there were not solved by chat and that was simple enough parcel received

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Reviewer Name: ME

Review Submission Date: 2022-12-13

Review Title: Customer Service
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Review Description: I made an order on the 1st December. It is a Christmas present. The estimated date of arrival more recently showed as 23rd January. However, having questioned this I am delighted to say a staff member from Posturite emailed me and made a few adjustments to my order - that benefit me - and I have been assured that I will receive the order in time for Christmas. I received three very detailed, helpful and attentive emails. I can't fault the company for their swift response. Thank you Stacey for your help.I am most grateful.

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Reviewer Name: Sue Kennedy

Review Submission Date: 2022-12-13

Review Title: Beware! Chair may be armless
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Review Description: My experience of using the website was fine. It was only later, when the chair arrived, that I realised it was quite misleading. All the chairs in the photos have arms. The order says nothing about the chair having no arms until the receipt stage, by which time the customer has paid.However, in Posturite's favour, the arms are reasonably priced and attachable. My email of complaint had a prompt reply, offering a return label and informing me that attachable arms were available if preferred.

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Reviewer Name: Jane McLean

Review Submission Date: 2022-12-10

Review Title: I ordered the Kensington Smart Laptop…
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Review Description: I ordered the Kensington Smart Laptop Riser, and received the item within the few days that it’d stated - a very prompt service, both in terms of ordering & receiving. I’m very pleased with the riser in question which arrived safely on the 7th Dec.

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Reviewer Name: Avril Main

Review Submission Date: 2022-12-10

Review Title: Not McKenzie roll but fellows is now my choice
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Review Description: I was looking for a McKenzie roll but was unable to find one. Eventually choice the fellows lumbar support from posturite. It is perfect and fits around my office chair perfectly. I have used posturite a few times at work and they are a professional company to deal with and always helpful. Glad I chose the fellows lumbar support - just not sure what took me so long!

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Reviewer Name: Janey

Review Submission Date: 2022-12-09

Review Title: There was good advice on desks from…
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Review Description: There was good advice on desks from Posturite staff prior to order. The desk was delivered quickly after ordering. This delivery went very well as I got a form to complete beforehand where I could say where the desk was going in the building. However, I didn't get this form for the desk that was delivered before and it would have been better to have had some guidance for the delivery man and our office staff. Otherwise all great. Thank you. Jane

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