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100% users rated Very Good
0% users rated Excellent
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Review article published on: 28 Sep 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 4 5 5 5 4
Jul 2022 5 3.5 4.1 1.3 4.1 4.1
Aug 2022 5 3.3 3.7 1.3 4.4 3.3
Apr 2023 4 3.8 4.1 1 4.4 3.8
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Detailed Princesspolly Review by


Princess Polly is an Australian fashion brand that has recently expanded its footprint in the UK with its online store The brand aims to provide trendy and affordable clothing, accessories, and beauty products to young women who want to express themselves through fashion. The website has a clean and modern design, with clear categories and easy navigation.


Princess Polly offers a wide range of clothing items, from dresses to jumpsuits, tops, and denim. The website also has a dedicated section for beauty products, featuring skincare, makeup, and hair care items from well-known brands. Princess Polly frequently updates its inventory with new arrivals, ensuring that customers always have access to the latest fashion trends. The brand also offers free shipping on orders over £60 and easy returns.


While Princess Polly's prices are relatively affordable, they may not be suitable for shoppers on a tight budget. The brand mostly targets young women with a certain fashion taste, which may not appeal to everyone. Also, the website's filter options could be improved to make it easier for shoppers to find specific items.

User Experience:

Princess Polly's website has a user-friendly interface that is easy to navigate. The homepage features new arrivals and promotions, and shoppers can easily access different categories from the menu bar. The website has high-quality product images and detailed descriptions, making it easy for customers to make informed purchases. The checkout process is also quick and hassle-free.

Pricing and Value for Money:

Princess Polly's prices are reasonable, considering the quality and design of the products. The brand frequently offers promotions and discounts, making its products even more affordable. However, some may find the prices to be too high for their budget, especially when compared to fast-fashion brands.


Some alternative online fashion retailers to Princess Polly include ASOS, Boohoo, Missguided, Pretty Little Thing, and Nasty Gal. These brands offer similar products at comparable prices, and some may appeal to a wider audience with different fashion preferences.

Customer Service:

Princess Polly's customer service team is responsive and helpful. The brand offers a live chat feature for immediate assistance, as well as an email address for inquiries. The website also has a detailed FAQ section that covers most common questions and concerns.

Product Quality and Selection:

Princess Polly offers high-quality clothing items that are made from durable materials. The brand sources its products from different manufacturers and brands, ensuring that customers have a diverse selection to choose from. The website also provides detailed product specifications, including the materials and care instructions.

Website Usability:

Princess Polly's website is well-designed and easy to use. The homepage features new arrivals and promotions, and customers can easily find what they are looking for by using the menu bar or search function. The website loads quickly and has a mobile-responsive design, making it easy to browse on different devices.

Returns and Exchanges:

Princess Polly offers free returns for UK customers within 30 days of receiving their order. The brand provides a prepaid return label, making the process simple and hassle-free. However, customers are responsible for the shipping cost for international returns.

Promotions and Discounts:

Princess Polly frequently runs promotions and discounts on its products. The website has a dedicated section for sale items, and customers can sign up for the brand's newsletter to receive exclusive offers and updates.


Princess Polly has a good reputation among customers, with many praising the brand's trendy and affordable fashion. The brand also has a strong social media presence, with a large following on Instagram and Facebook.

Payment Options:

Princess Polly accepts different payment options, including credit and debit cards, PayPal, and Afterpay. Afterpay allows customers to pay for their order in installments, making it a convenient option for shoppers on a budget.

Loyalty Programs:

Princess Polly has a loyalty program called Polly Perks, where customers can earn points for different actions, such as creating an account, making a purchase, or referring a friend. Customers can redeem their points for discounts on future purchases.

Customer Reviews:

Princess Polly's products have mostly positive reviews from customers, with many praising the brand's quality and customer service. The website also features customer reviews and ratings for each product, allowing shoppers to make informed purchasing decisions.

Community Involvement:

Princess Polly supports various social and environmental causes, including sustainability and body positivity. The brand also collaborates with influencers and creatives, showcasing diverse voices and perspectives.

Shipping and Costs:

Princess Polly offers free standard shipping for UK orders over £60, with a delivery period of 2-4 business days. Express shipping is also available for an extra fee. International shipping rates vary depending on the destination, and customers are responsible for any customs and duty fees.

Princesspolly Recent User Reviews


Reviewer Name: Natascha Agerbæk

Review Submission Date: 2022-04-17

Review Title: Der gik en normal tid fra det blev…
Customer Support   



User Interface          


Review Description: Der gik en normal tid fra det blev sendt og til det kom. Jeg tænker de har et lager over i USA da det blev sendt derovre fra, men det blev ikke taget i tolden.Desværre gik min trøje i stykker efter at have brugt den to gange. Men super lækker trøje og sandaler.



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