Users Voice for Princesspolly

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Princesspolly Overall rating
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Review article published on: 08 Feb 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 1.8 5 5 5
Jan 2023 5 4.8 5 1.8 4.1 3.4
Feb 2023 5 5 3.4 5 5 5
Mar 2023 5 5 3.1 5 5 5
Line Chart for Rating of peer stores

Detailed Princesspolly Review by

Introduction is a popular Australian online retailer that offers a wide range of women's clothing and accessories. The website has gained a considerable reputation over the years for their trendy and fashionable clothing at affordable prices. The site features handpicked styles from around the globe and exclusive collections designed in-house.

Pros and Cons

  • Excellent range of products
  • Competitive pricing
  • Easy to navigate website
  • Free express shipping on orders over $50
  • Multiple payment options
  • Not all items have customer reviews
  • Lower-end quality for some items

User Experience

The website has a modern and easy to navigate design, which makes it easy for customers to find and purchase products they are interested in. The site features high-quality images and extensive product descriptions, which helps customers to make informed decisions.

Pricing and Value for Money offers affordable pricing on all types of clothing and accessories. The site regularly offers promotions and discounts, providing customers with additional value for their money.


Alternative websites to Princess Polly include ASOS, Showpo, and Mura Boutique.

Customer Service has excellent customer service. The website features a comprehensive FAQ section, and customer service representatives are available via phone, email, and live chat.

Product Quality and Selection

The website features trendy and fashionable clothing that appeals to a wide range of customers. However, while the website has an excellent selection of clothing and accessories, some of the items may have lower-end quality.

Website Usability has a user-friendly and responsive website design. The site loads quickly, and browsing the site is easy.

Returns and Exchanges

The website offers easy returns and exchanges for customers. If customers receive a product that they're not happy with, they can return it for a full refund or exchange it for a different size, color, or style.

Promotions and Discounts offers regular promotions and discounts. Customers can keep up with these promotions by subscribing to their newsletters or following their social media accounts.

Reputation has an excellent reputation for providing high-quality clothing and accessories at affordable prices. The website has gained a large following of loyal customers who continue to shop with them.

Payment Options offers multiple payment options, including credit cards, PayPal, Afterpay, and ZipPay.

Loyalty Programs

The website offers a loyalty program called "Polly Points" that customers can use to earn rewards for every purchase they make.

Customer Reviews

Customers can leave reviews on products they have purchased. While not all products have customer reviews, those that do provide valuable insights into the quality and fit of the product.

Community Involvement is involved in various community initiatives to support different causes, including environmental sustainability and mental health awareness.

Shipping and Costs

The website offers free express shipping on orders over $50. Customers can also opt for express shipping for a flat rate of $6.95, and international shipping is available at a reasonable cost. Orders are dispatched within 24 hours of payment confirmation, and customers receive a tracking number for their order. In conclusion, is an excellent website for customers looking for trendy and affordable clothing and accessories. With a user-friendly website, fantastic customer service, and easy returns, it is no wonder why they have remained a popular choice for online shoppers in Australia.