Users Voice for Printerpix
4% users rated Poor
2% users rated Average
4% users rated Very Good
62% users rated Excellent
Rate Printerpix Coupons Store
| Sep 2022 | 4.3 | 4.4 | 4.5 | 4.1 | 1 | 2.3 |
|---|---|---|---|---|---|---|
| Oct 2022 | 4.1 | 4.6 | 3.6 | 3.9 | 1 | 3.6 |
| Nov 2022 | 3.8 | 4.2 | 4.4 | 4.1 | 1 | 5 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 1.8 |
| Mar 2023 | 1.7 | 3.6 | 4.1 | 3 | 1 | 5 |
| Line Chart for Rating of peer stores |
printerpix.co.uk
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Detailed Printerpix Review by Aisha Bachlani
Introduction
PrinterPix.co.uk is a one-stop-shop for personalised photo gifts including canvases, calendars, photobooks, phone cases, mugs, and more. The company started operations in 2004 and since then has served customers in more than 12 countries. The UK-based firm prides itself on using high-quality materials and advanced printing technologies to produce unique products tailored to the specific needs of each customer.
Pros and Cons
PrinterPix.co.uk is a one-stop-shop for personalised photo gifts including canvases, calendars, photobooks, phone cases, mugs, and more. The company started operations in 2004 and since then has served customers in more than 12 countries. The UK-based firm prides itself on using high-quality materials and advanced printing technologies to produce unique products tailored to the specific needs of each customer.
Pros and Cons
To begin with, the website offers a wide array of products to choose from, giving customers the freedom to create customised photo gifts that meet their unique requirements. This level of personalisation sets PrinterPix.co.uk apart from other online printing services. Furthermore, the site is user-friendly and provides an easy-to-follow process for designing and ordering. On the downside, the prices are higher compared to other printing websites and delivery times can be lengthy due to the production process involved.
User Experience
The website is user-friendly, making it easy to navigate through each step of the ordering process. The layout of the site is clear and organised, with high-quality images to help users visualise their finished product. Creating and editing the design of the product is simple, and there are clear instructions to guide users through each step of the process.
Pricing and Value for Money
PrinterPix.co.uk is considered pricey compared to other online printing services. However, their prices reflect the high-quality materials and advanced printing technologies used to produce top-quality customised products. Customers receive value for their money through the quality of the products they receive. Additionally, there are regular discounts and promotions offered through the website.
Alternatives
If you are looking for alternatives to PrinterPix.co.uk, you might consider other online printing services such as Snapfish, Photobox, and Vistaprint. Each of these websites offers similar services and have varying prices, production times, and delivery options.
Customer Service
PrinterPix.co.uk has a responsive customer service team that responds promptly to enquiries and complaints. Customers can contact the company through live chat, email, and phone. They also have a comprehensive Frequently Asked Questions (FAQs) section on their website that provides answers to common queries.
Product Quality and Selection
The quality of the products is excellent. The company uses high-quality materials and advanced printing technologies to produce top-quality personalised products that are unique to each customer. The product selection includes canvases, photobooks, phone cases, mugs, calendars, and much more.
Website Usability
The website is well-designed and straightforward to use. It is easy to select products and create custom designs, with simple instructions provided at each step. Additionally, the website is responsive and accessible from different devices.
Returns and Exchanges
PrinterPix.co.uk has a clear returns and exchanges policy that allows customers to return products and get refunds or exchanges for faulty or damaged items. There is also a cancellation option before production starts. If a customer is unhappy with the product they have received, they can contact customer service for assistance.
Promotions and Discounts
The company regularly offers discounts and promotions on its products, providing value for money for its customers. The discounts could be as high as 70% off products, and there is an option for customers to sign up for the newsletter to get exclusive offers.
Reputation
PrinterPix.co.uk has a good reputation among its customers, with many customers reporting positive experiences with the quality of products, customer service, and delivery times. The trust pilot rating of 4.3 indicates that a significant number of customers have had satisfactory experiences.
Payment Options
Customers can pay for their products using various payment methods such as credit/debit cards, PayPal, and Klarna.
Loyalty Programs
There isn't any specific loyalty program offered by PrinterPix.co.uk. However, they offer regular promotions and discounts to their returning customers.
Customer Reviews
There are many customer reviews posted on the website, and these can influence the purchasing decisions of potential customers. The customer reviews reflect a high level of customer satisfaction with the quality of products, pricing, and responsive customer service.
Community Involvement
PrinterPix.co.uk does not have any active community involvement projects at the moment.
Shipping and Costs
The shipping methods and costs vary depending on the product and location of the customer. The standard shipping time is between 8-12 days for most products, but this can vary depending on the product and location. Shipping costs start from £2.99, with free delivery available for orders over a certain amount or during promotional periods.
Conclusion
PrinterPix.co.uk is a reliable online printing service that offers customisable high-quality products at a premium price. It provides a great user experience, a wide selection of products, excellent customer service, and reliable delivery options. Overall, PrinterPix.co.uk is a great option for customers who are looking for top-quality customised photo products. However, if budget is a concern, there are other online printing services available at a more affordable price.
The website is user-friendly, making it easy to navigate through each step of the ordering process. The layout of the site is clear and organised, with high-quality images to help users visualise their finished product. Creating and editing the design of the product is simple, and there are clear instructions to guide users through each step of the process.
Pricing and Value for Money
PrinterPix.co.uk is considered pricey compared to other online printing services. However, their prices reflect the high-quality materials and advanced printing technologies used to produce top-quality customised products. Customers receive value for their money through the quality of the products they receive. Additionally, there are regular discounts and promotions offered through the website.
Alternatives
If you are looking for alternatives to PrinterPix.co.uk, you might consider other online printing services such as Snapfish, Photobox, and Vistaprint. Each of these websites offers similar services and have varying prices, production times, and delivery options.
Customer Service
PrinterPix.co.uk has a responsive customer service team that responds promptly to enquiries and complaints. Customers can contact the company through live chat, email, and phone. They also have a comprehensive Frequently Asked Questions (FAQs) section on their website that provides answers to common queries.
Product Quality and Selection
The quality of the products is excellent. The company uses high-quality materials and advanced printing technologies to produce top-quality personalised products that are unique to each customer. The product selection includes canvases, photobooks, phone cases, mugs, calendars, and much more.
Website Usability
The website is well-designed and straightforward to use. It is easy to select products and create custom designs, with simple instructions provided at each step. Additionally, the website is responsive and accessible from different devices.
Returns and Exchanges
PrinterPix.co.uk has a clear returns and exchanges policy that allows customers to return products and get refunds or exchanges for faulty or damaged items. There is also a cancellation option before production starts. If a customer is unhappy with the product they have received, they can contact customer service for assistance.
Promotions and Discounts
The company regularly offers discounts and promotions on its products, providing value for money for its customers. The discounts could be as high as 70% off products, and there is an option for customers to sign up for the newsletter to get exclusive offers.
Reputation
PrinterPix.co.uk has a good reputation among its customers, with many customers reporting positive experiences with the quality of products, customer service, and delivery times. The trust pilot rating of 4.3 indicates that a significant number of customers have had satisfactory experiences.
Payment Options
Customers can pay for their products using various payment methods such as credit/debit cards, PayPal, and Klarna.
Loyalty Programs
There isn't any specific loyalty program offered by PrinterPix.co.uk. However, they offer regular promotions and discounts to their returning customers.
Customer Reviews
There are many customer reviews posted on the website, and these can influence the purchasing decisions of potential customers. The customer reviews reflect a high level of customer satisfaction with the quality of products, pricing, and responsive customer service.
Community Involvement
PrinterPix.co.uk does not have any active community involvement projects at the moment.
Shipping and Costs
The shipping methods and costs vary depending on the product and location of the customer. The standard shipping time is between 8-12 days for most products, but this can vary depending on the product and location. Shipping costs start from £2.99, with free delivery available for orders over a certain amount or during promotional periods.
Conclusion
PrinterPix.co.uk is a reliable online printing service that offers customisable high-quality products at a premium price. It provides a great user experience, a wide selection of products, excellent customer service, and reliable delivery options. Overall, PrinterPix.co.uk is a great option for customers who are looking for top-quality customised photo products. However, if budget is a concern, there are other online printing services available at a more affordable price.
If you are looking for alternatives to PrinterPix.co.uk, you might consider other online printing services such as Snapfish, Photobox, and Vistaprint. Each of these websites offers similar services and have varying prices, production times, and delivery options.
Customer Service
PrinterPix.co.uk has a responsive customer service team that responds promptly to enquiries and complaints. Customers can contact the company through live chat, email, and phone. They also have a comprehensive Frequently Asked Questions (FAQs) section on their website that provides answers to common queries.
Product Quality and Selection
The quality of the products is excellent. The company uses high-quality materials and advanced printing technologies to produce top-quality personalised products that are unique to each customer. The product selection includes canvases, photobooks, phone cases, mugs, calendars, and much more.
Website Usability
The website is well-designed and straightforward to use. It is easy to select products and create custom designs, with simple instructions provided at each step. Additionally, the website is responsive and accessible from different devices.
Returns and Exchanges
PrinterPix.co.uk has a clear returns and exchanges policy that allows customers to return products and get refunds or exchanges for faulty or damaged items. There is also a cancellation option before production starts. If a customer is unhappy with the product they have received, they can contact customer service for assistance.
Promotions and Discounts
The company regularly offers discounts and promotions on its products, providing value for money for its customers. The discounts could be as high as 70% off products, and there is an option for customers to sign up for the newsletter to get exclusive offers.
Reputation
PrinterPix.co.uk has a good reputation among its customers, with many customers reporting positive experiences with the quality of products, customer service, and delivery times. The trust pilot rating of 4.3 indicates that a significant number of customers have had satisfactory experiences.
Payment Options
Customers can pay for their products using various payment methods such as credit/debit cards, PayPal, and Klarna.
Loyalty Programs
There isn't any specific loyalty program offered by PrinterPix.co.uk. However, they offer regular promotions and discounts to their returning customers.
Customer Reviews
There are many customer reviews posted on the website, and these can influence the purchasing decisions of potential customers. The customer reviews reflect a high level of customer satisfaction with the quality of products, pricing, and responsive customer service.
Community Involvement
PrinterPix.co.uk does not have any active community involvement projects at the moment.
Shipping and Costs
The shipping methods and costs vary depending on the product and location of the customer. The standard shipping time is between 8-12 days for most products, but this can vary depending on the product and location. Shipping costs start from £2.99, with free delivery available for orders over a certain amount or during promotional periods.
Conclusion
PrinterPix.co.uk is a reliable online printing service that offers customisable high-quality products at a premium price. It provides a great user experience, a wide selection of products, excellent customer service, and reliable delivery options. Overall, PrinterPix.co.uk is a great option for customers who are looking for top-quality customised photo products. However, if budget is a concern, there are other online printing services available at a more affordable price.
The quality of the products is excellent. The company uses high-quality materials and advanced printing technologies to produce top-quality personalised products that are unique to each customer. The product selection includes canvases, photobooks, phone cases, mugs, calendars, and much more.
Website Usability
The website is well-designed and straightforward to use. It is easy to select products and create custom designs, with simple instructions provided at each step. Additionally, the website is responsive and accessible from different devices.
Returns and Exchanges
PrinterPix.co.uk has a clear returns and exchanges policy that allows customers to return products and get refunds or exchanges for faulty or damaged items. There is also a cancellation option before production starts. If a customer is unhappy with the product they have received, they can contact customer service for assistance.
Promotions and Discounts
The company regularly offers discounts and promotions on its products, providing value for money for its customers. The discounts could be as high as 70% off products, and there is an option for customers to sign up for the newsletter to get exclusive offers.
Reputation
PrinterPix.co.uk has a good reputation among its customers, with many customers reporting positive experiences with the quality of products, customer service, and delivery times. The trust pilot rating of 4.3 indicates that a significant number of customers have had satisfactory experiences.
Payment Options
Customers can pay for their products using various payment methods such as credit/debit cards, PayPal, and Klarna.
Loyalty Programs
There isn't any specific loyalty program offered by PrinterPix.co.uk. However, they offer regular promotions and discounts to their returning customers.
Customer Reviews
There are many customer reviews posted on the website, and these can influence the purchasing decisions of potential customers. The customer reviews reflect a high level of customer satisfaction with the quality of products, pricing, and responsive customer service.
Community Involvement
PrinterPix.co.uk does not have any active community involvement projects at the moment.
Shipping and Costs
The shipping methods and costs vary depending on the product and location of the customer. The standard shipping time is between 8-12 days for most products, but this can vary depending on the product and location. Shipping costs start from £2.99, with free delivery available for orders over a certain amount or during promotional periods.
Conclusion
PrinterPix.co.uk is a reliable online printing service that offers customisable high-quality products at a premium price. It provides a great user experience, a wide selection of products, excellent customer service, and reliable delivery options. Overall, PrinterPix.co.uk is a great option for customers who are looking for top-quality customised photo products. However, if budget is a concern, there are other online printing services available at a more affordable price.
PrinterPix.co.uk has a clear returns and exchanges policy that allows customers to return products and get refunds or exchanges for faulty or damaged items. There is also a cancellation option before production starts. If a customer is unhappy with the product they have received, they can contact customer service for assistance.
Promotions and Discounts
The company regularly offers discounts and promotions on its products, providing value for money for its customers. The discounts could be as high as 70% off products, and there is an option for customers to sign up for the newsletter to get exclusive offers.
Reputation
PrinterPix.co.uk has a good reputation among its customers, with many customers reporting positive experiences with the quality of products, customer service, and delivery times. The trust pilot rating of 4.3 indicates that a significant number of customers have had satisfactory experiences.
Payment Options
Customers can pay for their products using various payment methods such as credit/debit cards, PayPal, and Klarna.
Loyalty Programs
There isn't any specific loyalty program offered by PrinterPix.co.uk. However, they offer regular promotions and discounts to their returning customers.
Customer Reviews
There are many customer reviews posted on the website, and these can influence the purchasing decisions of potential customers. The customer reviews reflect a high level of customer satisfaction with the quality of products, pricing, and responsive customer service.
Community Involvement
PrinterPix.co.uk does not have any active community involvement projects at the moment.
Shipping and Costs
The shipping methods and costs vary depending on the product and location of the customer. The standard shipping time is between 8-12 days for most products, but this can vary depending on the product and location. Shipping costs start from £2.99, with free delivery available for orders over a certain amount or during promotional periods.
Conclusion
PrinterPix.co.uk is a reliable online printing service that offers customisable high-quality products at a premium price. It provides a great user experience, a wide selection of products, excellent customer service, and reliable delivery options. Overall, PrinterPix.co.uk is a great option for customers who are looking for top-quality customised photo products. However, if budget is a concern, there are other online printing services available at a more affordable price.
PrinterPix.co.uk has a good reputation among its customers, with many customers reporting positive experiences with the quality of products, customer service, and delivery times. The trust pilot rating of 4.3 indicates that a significant number of customers have had satisfactory experiences.
Payment Options
Customers can pay for their products using various payment methods such as credit/debit cards, PayPal, and Klarna.
Loyalty Programs
There isn't any specific loyalty program offered by PrinterPix.co.uk. However, they offer regular promotions and discounts to their returning customers.
Customer Reviews
There are many customer reviews posted on the website, and these can influence the purchasing decisions of potential customers. The customer reviews reflect a high level of customer satisfaction with the quality of products, pricing, and responsive customer service.
Community Involvement
PrinterPix.co.uk does not have any active community involvement projects at the moment.
Shipping and Costs
The shipping methods and costs vary depending on the product and location of the customer. The standard shipping time is between 8-12 days for most products, but this can vary depending on the product and location. Shipping costs start from £2.99, with free delivery available for orders over a certain amount or during promotional periods.
Conclusion
PrinterPix.co.uk is a reliable online printing service that offers customisable high-quality products at a premium price. It provides a great user experience, a wide selection of products, excellent customer service, and reliable delivery options. Overall, PrinterPix.co.uk is a great option for customers who are looking for top-quality customised photo products. However, if budget is a concern, there are other online printing services available at a more affordable price.
There isn't any specific loyalty program offered by PrinterPix.co.uk. However, they offer regular promotions and discounts to their returning customers.
Customer Reviews
There are many customer reviews posted on the website, and these can influence the purchasing decisions of potential customers. The customer reviews reflect a high level of customer satisfaction with the quality of products, pricing, and responsive customer service.
Community Involvement
PrinterPix.co.uk does not have any active community involvement projects at the moment.
Shipping and Costs
The shipping methods and costs vary depending on the product and location of the customer. The standard shipping time is between 8-12 days for most products, but this can vary depending on the product and location. Shipping costs start from £2.99, with free delivery available for orders over a certain amount or during promotional periods.
Conclusion
PrinterPix.co.uk is a reliable online printing service that offers customisable high-quality products at a premium price. It provides a great user experience, a wide selection of products, excellent customer service, and reliable delivery options. Overall, PrinterPix.co.uk is a great option for customers who are looking for top-quality customised photo products. However, if budget is a concern, there are other online printing services available at a more affordable price.
PrinterPix.co.uk does not have any active community involvement projects at the moment.
Shipping and Costs
The shipping methods and costs vary depending on the product and location of the customer. The standard shipping time is between 8-12 days for most products, but this can vary depending on the product and location. Shipping costs start from £2.99, with free delivery available for orders over a certain amount or during promotional periods.
Conclusion
PrinterPix.co.uk is a reliable online printing service that offers customisable high-quality products at a premium price. It provides a great user experience, a wide selection of products, excellent customer service, and reliable delivery options. Overall, PrinterPix.co.uk is a great option for customers who are looking for top-quality customised photo products. However, if budget is a concern, there are other online printing services available at a more affordable price.
PrinterPix.co.uk is a reliable online printing service that offers customisable high-quality products at a premium price. It provides a great user experience, a wide selection of products, excellent customer service, and reliable delivery options. Overall, PrinterPix.co.uk is a great option for customers who are looking for top-quality customised photo products. However, if budget is a concern, there are other online printing services available at a more affordable price.
Printerpix Recent User Reviews
Duration
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Reviewer Name: kelly-marie
Review Submission Date: 2022-12-31
Review Title: Easy to use site with lots of options
Review Submission Date: 2022-12-31
Review Title: Easy to use site with lots of options
Review Description: Easy to use website, fast delivery, great quality! My only gripe would be it was a little pricey. A discount on multiple orders of the same item would've been nice.
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Reviewer Name: RhettP
Review Submission Date: 2022-12-31
Review Title: Bah humbug service
Review Submission Date: 2022-12-31
Review Title: Bah humbug service
Review Description: Ordered on 6 December, and paid extra for quick delivery.Email confirms order dispatched on 12 Dec - now 31 Dec, and order has still not been received.... Contacted Printerprix via web-site as well as email to customer service - no response.Waste of money, and Xmas present now wasted...
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Reviewer Name: Amy Liversidge
Review Submission Date: 2022-12-31
Review Title: I was looking for a unique way to…
Review Submission Date: 2022-12-31
Review Title: I was looking for a unique way to…
Review Description: I was looking for a unique way to surprise my children and their partners with a weekend away in a cottage for Christmas. I had a jigsaw printed with a picture of the cottage. The site was very easy to use and it was delivered in 3/4 days as advised. The jhigsaw was completed and everyone happy, thank you
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Reviewer Name: Stephen
Review Submission Date: 2022-12-31
Review Title: Poor formatting
Review Submission Date: 2022-12-31
Review Title: Poor formatting
Review Description: You mis-spelled a number of typed events. Quite a few dates of individual birthdays have been printed as 'Steve's birt' 'George's birt' when they were typed as Steve's birthday and George's birthday, etc. The print formatting needs improving, it is very disappointing especially as it was gifted as a present.
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Reviewer Name: Ellen Jamieson
Review Submission Date: 2022-12-31
Review Title: The products are great but the support team aren't the best
Review Submission Date: 2022-12-31
Review Title: The products are great but the support team aren't the best
Review Description: The products are great and i have purchased quite a few things now, the the company let themselves down a few weeks ago as i purchased a calender for my mother and when it arrived it was in pieces, i got in touch with printerpix sending photo evidence of this. I received an email back saying We are experiencing higher contact volume than usual, and therefore it may take us a little longer to respond to you this was on the 12th of Dec and i have still not had any further correspondence in this matter.
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Reviewer Name: ML
Review Submission Date: 2022-12-31
Review Title: I still haven’t received the photo…
Review Submission Date: 2022-12-31
Review Title: I still haven’t received the photo…
Review Description: I still haven’t received the photo slate which was supposed to be a Christmas gift. Ordered on 8th December and now it’s the 30th December. Tracked as out for delivery since the 16th. Similar happened last year when I ordered a photo blanket for a Christmas gift. Poor service from Printerpix.
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Reviewer Name: Rashmi Vyas
Review Submission Date: 2022-12-30
Review Title: Bad customer service
Review Submission Date: 2022-12-30
Review Title: Bad customer service
Review Description: I ordered a photo book for my parents for Xmas which never arrived I placed my order on the 19th Dec early morning. Nine days later on 30th I get a email saying it’s going to be delivered but yet again to my disappointment and dissatisfaction of the service I am still waiting it never arrived. The gift was for my elderly parents who live away from me. I had to let them down and say your gift is hopefully on its way. How pathetic is that. It made me feel like a fool and put me in a awkward position. I will not be using them again.
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Reviewer Name: Helen Tebbatt
Review Submission Date: 2022-12-30
Review Title: Disappointed with the whole process
Review Submission Date: 2022-12-30
Review Title: Disappointed with the whole process
Review Description: Sent half the orders within a few days the others appeared to be stuck between photo pix and delivery and we could not get any sensible help to say they had been located and would be delivered.
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Reviewer Name: Gareth
Review Submission Date: 2022-12-30
Review Title: Poor Picture Quality
Review Submission Date: 2022-12-30
Review Title: Poor Picture Quality
Review Description: Only positive I have is that I got my order in time for Christmas having purchased the pictures a week before.Opening the package I was very disappointed with the print quality. These were from a professional photo shoot and all my pictures had lines through them. Even more shocking was finding a sharp blue mini knife at the bottom of the box!
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Reviewer Name: Jennifer
Review Submission Date: 2022-12-30
Review Title: Never deliver!!
Review Submission Date: 2022-12-30
Review Title: Never deliver!!
Review Description: Said would deliver before Xmas. Opened PayPal now as no response. I previously ordered last year paying 15 pounds for next day.. once again. No response. Wouldn't buy from them again. Unreliable and cannot get hold of anyone. Let alone your items
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