Users Voice for Printo

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 29 Mar 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.2 3.4 4.1 3.3 1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Printo Review by

Introduction is a popular online printing service that offers a convenient and affordable way to order personalized print products such as business cards, flyers, banners, and more. The India-based company has been in business since 2006, and has since grown to become one of the most trusted and reliable printing services in the country.

Pros and Cons

  • Wide range of products and services offered
  • High-quality prints and materials used
  • Easy-to-use website and customizable design tools
  • Free pick-up and delivery options available in select areas
  • Competitive pricing and value for money
  • Limited shipping options outside of major cities
  • No live chat customer support available

User Experience provides a seamless user experience from start to finish. The website is intuitive and easy to navigate, and the design tools allow for endless customization options. The ordering process is straightforward, with clear instructions and helpful tips provided along the way. The only downside is the lack of live chat support, but email and phone options are available.

Pricing and Value for Money offers competitive pricing for their products and services, with options for both budget-friendly and high-end items. The value for money is excellent, as they use high-quality materials and offer a wide range of customization options. They also frequently offer promotions and discounts to help customers save even more.


There are several alternative printing services available in India, including Vistaprint and Printland. However, stands out for their exceptional quality and customer service.

Customer Service has a dedicated customer service team that is available via email and phone. They also offer an extensive FAQ section on their website to help customers find answers to common questions. While the lack of live chat support may be a downside, their customer service is otherwise reliable and helpful.

Product Quality and Selection uses only the highest quality materials and printing techniques to ensure a flawless end result. They offer a wide selection of products, including business cards, flyers, brochures, posters, banners, and more. Customers can choose from a variety of finishes, sizes, and customization options to make their print products truly unique.

Website Usability's website is user-friendly and easy to navigate, with clear instructions and helpful tips throughout the ordering process. The design tools are intuitive and easy to use, allowing customers to create beautiful and professional-looking designs even with little experience.

Returns and Exchanges has a straightforward returns and exchanges policy, allowing customers to return or exchange their products within 15 days of receipt. They offer a full refund or reprint if the product is defective, and exchanges are allowed for non-defective items. However, shipping costs are not refundable and customers must pay for shipping of exchanged items.

Promotions and Discounts frequently offers promotions and discounts to help customers save money on their orders. These promotions include discounts on products and services, free shipping, and more. Customers can sign up for their email newsletter to stay up-to-date on the latest deals.

Reputation has a strong reputation in the printing industry, with many satisfied customers and positive reviews. They prioritize customer satisfaction and quality, and their attention to detail ensures that customers receive the best possible printing services.

Payment Options accepts a variety of payment options, including credit and debit cards, net banking, and cash on delivery (COD). They also offer a secure checkout process to ensure the safety of customer information.

Loyalty Programs does not currently offer a loyalty program, but they do offer frequent promotions and discounts to help customers save money on their orders.

Customer Reviews

Customers consistently praise for their quality prints, fast shipping, and excellent customer service. They have an average rating of 4.7 stars on Trustpilot, with many customers raving about their experience with the company.

Community Involvement is involved in several community and environmental initiatives, including their "Think Global, Print Local" program which supports local businesses and communities. They also prioritize environmental sustainability by using eco-friendly materials and waste reduction practices.

Shipping and Costs offers free pick-up and delivery options in select areas, but shipping costs vary depending on location and order size. They also offer express shipping options for customers who need their products quickly. Shipping costs are calculated during the checkout process, and customers can choose their preferred shipping method based on their needs and budget.