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Introduction is an India-based online platform that offers personalized merchandise, including clothing, phone cases, posters, mugs, and more. Founded in 2015, the website has gained popularity among millennials for its quirky and creative designs.

Pros and Cons

  • Great variety in merchandise
  • Reasonable pricing
  • Fast shipping and delivery
  • Easy customization process
  • Limited payment options
  • Quality of some products can be unsatisfactory
  • Customer service can be slow and unresponsive at times

User Experience

The website's layout is user-friendly, and the search bar helps users find the product they want quickly. The customization process is simple and intuitive. The checkout process is smooth, and users can track their delivery easily.

Pricing and Value for Money's pricing is competitive, and they often offer discounts and promotions. The quality of some products might not be up to the mark, but overall, the value for money is decent.


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Customer Service's customer service can be slow and unresponsive, but they do respond eventually. The website also has an FAQ section that answers some common questions.

Product Quality and Selection

The variety in merchandise is impressive, and the designs are creative and quirky. However, some products' quality might not be up to the mark, and users should be cautious while placing orders.

Website Usability

The website's layout is intuitive, and users can navigate through the different categories easily. The search bar also helps users find specific products quickly.

Returns and Exchanges does offer returns and exchanges, but users should read their policies carefully before placing orders.

Promotions and Discounts

The website often offers discounts and promotions, making their products affordable for most customers.

Reputation has a good reputation among its users. The website has positive reviews on Trustpilot and Facebook.

Payment Options

The website accepts only a few payment options, including credit/debit cards, UPI, and Paytm.

Loyalty Programs does not have any loyalty programs currently.

Customer Reviews

The website has positive reviews on Trustpilot, with an overall rating of 4.2/5.

Community Involvement does not have any social responsibility programs or community involvement initiatives.

Shipping and Costs offers fast shipping and delivery, and the shipping costs are reasonable, starting from INR 39. International shipping is also available. Overall, is a good platform for personalized merchandise at reasonable prices. However, users should be careful while placing orders and read the policies carefully. The website's limited payment options and slow customer service can be a hindrance for some users.

Tanya Djavadzadeh Senior News Reporter

Hi there! My name is Tanya Djavadzadeh and I am a Senior News Reporter at, a Social Media Strategist, and a Photographer. With my skills in content creation and structured strategy, I help...