Probikeshop Reviews

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20 Reviews

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In the Bicycle Store category

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5% users rated Very Good
80% users rated Excellent
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M Mihail
79 days ago

Exceptional Quality, Disappointing Support: A Cautionary Tale

Embarking on a journey to upgrade my cycling experience led me to probikeshop.fr, where I was enticed by the promise of top-notch wheels. With high expectations, I purchased a set for my summer adventures, eager to hit the road and feel the difference. The first few rides were a dream, with the wheels gliding effortlessly over the pavement, enhancing my cycling pleasure. However, my enthusiasm was short-lived as issues began to arise. Less than 500 kilometers in, the once-smooth rotation of both wheels became conspicuously rough, signaling a potential problem. Relying on the assurance of a 2-year warranty, I promptly reached out to customer support, seeking resolution for the unexpected hiccup. To my dismay, my plea for repair under warranty was swiftly met with a disheartening rejection, citing that the bearings—responsible for the wheels' functionality—were not covered. Dismayed and seeking clarity, I inquired about the specifics of the warranty coverage, questioning the exclusion of sealed bearings from protection. Much to my frustration, my queries were left unanswered, as I grappled with the realization that the warranty did not extend to what I perceived as reasonable expectations of quality and support. Despite my best efforts to maintain the wheels in pristine condition, the lack of assistance from customer support left me feeling stranded and disheartened. The joy of my initial purchase was overshadowed by the disappointing aftermath, highlighting the importance of thorough research and consideration when investing in cycling gear. In conclusion, while the product may boast exceptional quality initially, the lack of comprehensive customer support and warranty coverage serves as a cautionary tale for fellow cyclists. Proceed with caution when navigating the promises of probikeshop.fr, ensuring that your cycling journey is met with the support and assurance you deserve.
M Marco
133 days ago

A Life Saver! Returning a Helmet Made Easy

I cannot express my gratitude enough for my experience with probikeshop.fr. The process of purchasing a helmet was seamless, and the speedy delivery was exceptional. However, upon receiving the helmet, I faced the unfortunate reality that it didn't quite fit as expected. This is where the true test began. The return process initiated on November 2nd through Poste Italiane, and the package was successfully delivered back. Days turned into weeks, and as December 3rd arrived, my heart sank as I found myself in a state of limbo. No news on the refund or the whereabouts of the helmet. Frustrated but determined, I reached out to the customer service team, hoping for a glimmer of hope. Yet, days turned into weeks with no response to my calls and emails. The absence of communication left me disheartened, especially as the Italian website itself became inaccessible. I urge anyone considering a purchase to exercise caution. The lack of customer service follow-up has led to a loss of approximately 136€. As I navigate through this unresolved situation, I hope that my experience serves as a cautionary tale to others seeking a reliable and responsive service.
R ROMULO RAFAEL MAGALHãES MONTEI
204 days ago

Unforgettable Experience

When I stumbled upon probikeshop.fr, I had high hopes for a seamless shopping experience - and oh boy, did they deliver! From start to finish, everything was perfect. The website's interface was user-friendly, making navigation a breeze. I was amazed by the lightning-fast delivery; my order arrived sooner than I expected, which was a pleasant surprise. Shopping at probikeshop.fr was more than just a transaction; it was an experience that left a lasting impression on me. The impeccable service, coupled with the top-notch quality of the products, truly exceeded my expectations. Their commitment to customer satisfaction is truly unmatched. If you're looking for a reliable online store that values efficiency and customer happiness, look no further than probikeshop.fr. I can't recommend them enough - they're simply the best in the business!
V Vététiste
244 days ago

A Perfect Match: Description Conforme Exceeds Expectations

Diving into my experience with probikeshop.fr, I must say that "Description Conforme" truly lives up to its name. While navigating through their website, I stumbled upon a minor discrepancy; the photo displayed did not exactly match the product described. As a keen observer, I noticed that the pneu tubeless shown in the photo was labeled as tubetype in the description. Although initially concerning, the efficient customer service quickly resolved my query, assuring me of the product's authentic specifications. Despite this hiccup, I was thoroughly impressed by the swift delivery of my order. In the world of online shopping, prompt shipping is a rare gem, and probikeshop.fr has definitely mastered this art. My package arrived sooner than expected, alleviating any concerns I had about delay or inconvenience. In conclusion, while the discrepancy in the product description raised an eyebrow, probikeshop.fr's exceptional customer service and rapid delivery far outweighed this minor issue. I would recommend probikeshop.fr's "Description Conforme" to any enthusiast looking for a reliable online shopping experience.
M Marco
264 days ago

Exemplary Service Beyond Expectations

When I stumbled upon probikeshop.fr, I never imagined the level of service I was about to experience. From the moment I landed on their website, I was greeted with a user-friendly interface that made my shopping experience a breeze. The range of products available was impressive, catering to both beginners and seasoned cyclists like myself. What truly set probikeshop.fr apart was their exceptional customer service. Not only did they promptly answer all my queries, but they went above and beyond to ensure that I found the perfect gear for my needs. The personalized recommendations I received showcased their commitment to customer satisfaction. Placing my order was a seamless process, and I was kept informed every step of the way until my package arrived promptly at my doorstep. The quality of the products exceeded my expectations, and I could tell that each item was carefully selected to meet the highest standards. Without a doubt, probikeshop.fr has secured a loyal customer in me. Their top-tier service, extensive product range, and passion for cycling make them a standout in the industry. I eagerly look forward to my next purchase from them, knowing that I'll be in good hands every step of the way.
M MATTHIEU CROSNIER
265 days ago

A True Game-Changer

Let me tell you about my experience with probikeshop.fr - it was nothing short of amazing. The efficiency and effectiveness of their service truly blew me away. From the moment I placed my order to the delivery of the product, everything was seamless and hassle-free. What really stood out to me was the quality of the item I received. It exceeded my expectations and truly added value to my biking experience. From the sleek design to the durability, every aspect was top-notch. I cannot recommend probikeshop.fr enough. If you're looking for a game-changer in your biking journey, look no further. Trust me, you won't be disappointed!
S SALVADOR JIMENEZ
325 days ago

Exceeding Expectations: A Customer’s Journey with probikeshop.fr

When I stumbled upon probikeshop.fr, I was not sure what to expect. However, after my experience with them, I can confidently say that they are tout super super top! From their user-friendly website to their wide range of products, probikeshop.fr exceeded all my expectations. I was able to easily navigate through their selection of bikes and accessories, finding exactly what I needed in no time. But what truly set probikeshop.fr apart was their exceptional customer service. When I had a question about a product, their team was quick to respond and provide me with all the information I needed to make an informed decision. It's rare to find such dedicated and knowledgeable staff in the online shopping world. Thanks to probikeshop.fr, I was able to purchase the perfect bike for me, and I couldn't be happier with my decision. If you're in the market for a new bike or biking accessories, look no further than probikeshop.fr. They truly are tout super super top!
L Leo
334 days ago

Exceptional Value and Unparalleled Service at probikeshop.fr!

Shopping at probikeshop.fr was a delightful experience from start to finish. The attractive prices initially caught my eye, but it was the exceptional customer service that truly won me over. Despite the great affordability, the level of service surpassed all expectations. Upon placing my order, I was pleasantly surprised by the speedy delivery of my wheels. In just a matter of days, they arrived at my doorstep, expertly packaged and ready for use. This efficiency and attention to detail truly set probikeshop.fr apart. Not only did I receive a fantastic deal on my purchase, but I also felt valued as a customer throughout the entire process. Prompt responses to my inquiries and a seamless shopping experience showcased the dedication of the probikeshop.fr team to customer satisfaction. I am beyond impressed with probikeshop.fr and would wholeheartedly recommend them to anyone in search of quality products, unbeatable prices, and top-notch service. Thank you, probikeshop.fr, for exceeding my expectations and earning my loyalty!
L luis gutierrez
359 days ago

Unmatched Excellence Found at Probikeshop.fr: A Shopper’s Paradise

Dive into a world of unparalleled shopping bliss at Probikeshop.fr, where my experience transcended mere transactions to an epitome of customer satisfaction. With heartwarming precision, Probikeshop.fr has redefined the boundaries of online shopping excellence in France. From the moment I landed on their website, I could feel the meticulous care and attention to detail that goes into curating their collection. The prices? Unbeatable. The shipping? Swift and secure. But it's the service that truly sets Probikeshop.fr apart from the rest. The team behind Probikeshop.fr isn't just about making sales; they are about crafting relationships. Every interaction, whether through their prompt responses to queries or the seamless delivery process, emanated a genuine desire to ensure my total satisfaction. If you're seeking a shopping haven where quality, affordability, and stellar service converge, look no further than Probikeshop.fr. My journey with them was not just a transaction; it was a testament to what exceptional online shopping should be.
I ISABEL
404 days ago

Unwavering Quality at probikeshop.fr: A Customer’s Journey

Stepping into the virtual world of probikeshop.fr felt like discovering a hidden gem in the vast ocean of online stores. As an avid cyclist, finding a reliable shop that not only sells products but also exudes trustworthiness was a game-changer for me. From the very first purchase of bike accessories, I was swept off my feet with the seamless ordering process and prompt delivery. The products, oh the products! Each item spoke volumes of quality, durability, and performance. It wasn't just about owning bike accessories; it was about owning a piece of excellence that would elevate my cycling experience to new heights. What truly sets probikeshop.fr apart is their commitment to consistency. With every visit, every order, I am met with the same top-notch service and genuine care for customer satisfaction. It's reassuring to know that whenever I need a reliable companion for my cycling adventures, probikeshop.fr will always deliver. In a world where reliability is a rarity, probikeshop.fr stands as a beacon of unwavering quality. My journey with them has been nothing short of exceptional, and I look forward to many more miles of trust and satisfaction. Thank you, probikeshop.fr, for being more than just a shop – you are a true companion on the road to excellence.
N NATHALIE DEVERNAY
412 days ago

A True Game-Changer: Fast, Easy, and Efficient Service!

When I stumbled upon probikeshop.fr, I had no idea how it would revolutionize my cycling experience. From start to finish, the process was seamless, efficient, and downright quick! The simplicity of navigating through their website and finding exactly what I needed was a breath of fresh air in the often overwhelming world of online shopping. The lightning-fast delivery left me in awe - I barely had time to finish my morning coffee before my package arrived! My heartfelt gratitude goes out to probikeshop.fr for setting the gold standard in customer service. Thank you for making my cycling journey not just easier, but truly enjoyable.
M MICHAEL HAMMOND
417 days ago

Transformative Bike Upgrade: A Customer’s Journey with probikeshop.fr

When I decided to revamp my bike with a new cassette, chain, and other parts, I turned to probikeshop.fr, and I couldn't be happier with the results. The ordering process was seamless, and my package arrived on time and in perfect condition. As I installed the new parts on my bike and hit the road, I felt an immediate difference in performance and smoothness. Thanks to probikeshop.fr, my cycling experience has been truly transformed. I no longer face any issues with my bike, and I can now enjoy my rides to the fullest. The quality of the products exceeded my expectations, and I am grateful for the prompt and reliable service provided by the team. If you're looking to upgrade your bike and elevate your cycling experience, I highly recommend probikeshop.fr. Trust me, you won't be disappointed!
R ROY REMY
417 days ago

Exemplary Customer Service Beyond Expectations

Allow me to share my experience with probikeshop.fr's exceptional customer service. From the moment I reached out, their team went above and beyond to assist me with my inquiries and provide valuable guidance. Their professionalism and dedication truly stood out, making me feel valued and appreciated as a customer. I am genuinely grateful for the outstanding support received, and I wholeheartedly recommend probikeshop.fr to anyone seeking top-notch service. Merci beaucoup for exceeding my expectations!
S Sebastian
473 days ago

Exceeding Expectations with Lightning-Fast Delivery

Sharing my exceptional experience with probikeshop.fr - where reliability meets speed! The delivery was not only quick but also incredibly reliable, surpassing all my expectations. Upon receiving the product, it was exactly as described, leaving me thoroughly impressed and satisfied. I highly recommend probikeshop.fr for their outstanding service and timely delivery. A truly remarkable shopping experience!
N Nicolas
481 days ago

Exceptional Service: Quick Delivery, Stylish Website, and Affordable Prices!

When I stumbled upon probikeshop.fr, I was pleasantly surprised by their exceptional service. "No problèm" - they delivered my order swiftly, exceeding my expectations. Navigating through their website was a breeze, and the cool design made my shopping experience truly enjoyable. And let's not forget about the prices - affordable and competitive! I couldn't be happier with my purchase. Thank you, probikeshop.fr, for setting the bar high in customer satisfaction!

Introduction

probikeshop.fr is a leading online retailer specializing in bicycles, cycling accessories, and related products. With a wide range of options available, the website provides a convenient and efficient platform for cyclists to find everything they need. As an avid cyclist, finding a reliable and trustworthy online store is crucial, and Probikeshop.fr has established itself as a go-to destination for cycling enthusiasts.

Pros and Cons

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  • Extensive product selection for all types of cyclists
  • Competitive pricing compared to brick-and-mortar stores
  • Intuitive website design for seamless browsing and shopping
  • Efficient customer service that resolves issues promptly
  • Multiple payment options, including secure online transactions
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  • Shipping costs may vary depending on the location
  • Returns and exchanges might take slightly longer than expected
  • Occasional stock shortages for popular items

User Experience

Probikeshop.fr prioritizes user experience by offering a well-structured and visually appealing website. The intuitive navigation system allows users to easily find their desired products, while detailed descriptions, specifications, and high-quality product images provide a comprehensive understanding of each item. The website's responsiveness ensures a seamless experience across different devices, enhancing accessibility for all users.

Pricing and Value for Money

Probikeshop.fr offers competitive pricing for a wide range of products, ensuring value for money. With regular promotions and discounts on popular brands, customers can enjoy significant savings. While some items may be slightly more expensive compared to local bike shops, the extensive selection and convenience offered by Probikeshop.fr make it worthwhile for many cyclists.

Customer Service

Probikeshop.fr prides itself on providing excellent customer service. Their knowledgeable and friendly support team promptly assists customers with any queries or issues they may encounter. The website features a comprehensive FAQ section that addresses common concerns, while direct contact options such as phone and email ensure personalized assistance. Customers can expect efficient and professional support from the Probikeshop.fr team.

Product Quality and Selection

Probikeshop.fr maintains a high standard of product quality and offers a vast selection of top-notch cycling products. Whether it's bicycles, components, apparel, or accessories, customers can choose from an extensive range of renowned brands. The website carefully curates its offerings, ensuring that only reliable and durable products are available for purchase.

Website Usability

Probikeshop.fr sets the industry standard for website usability. The clean and modern design, coupled with a logical categorization of products, allows users to effortlessly browse through the extensive catalog. Filters and search functionalities enable customers to narrow down their options based on specific criteria, enhancing the overall shopping experience.

Returns and Exchanges

While the returns and exchanges process at Probikeshop.fr is generally smooth, it may occasionally take longer than expected due to administrative procedures. However, the customer service team strives to resolve these situations promptly, ensuring customer satisfaction. It is advisable to carefully review the return policy before making a purchase to fully understand the conditions and timeframe for returns.

Promotions and Discounts

Probikeshop.fr regularly offers attractive promotions and discounts to its customers. From seasonal sales to exclusive deals on specific products or brands, customers can take advantage of significant savings. Subscribing to the newsletter or following Probikeshop.fr on social media platforms allows users to stay informed about the latest promotions and never miss out on great deals.

Reputation

Probikeshop.fr has built a solid reputation within the cycling community. With years of experience in the industry, the website has gained the trust of customers around the world. Positive reviews and testimonials highlight the excellent service, reliability, and product quality offered by Probikeshop.fr. This reputation reinforces the trustworthiness of the brand.

Payment Options

Probikeshop.fr offers various payment options to accommodate different customer preferences. Customers can securely complete their transactions using methods such as credit/debit cards (Visa, Mastercard), PayPal, or bank transfers. The website's secure payment gateway ensures the protection of sensitive financial information, providing peace of mind for customers.

Loyalty Programs

Probikeshop.fr currently does not offer a specific loyalty program. Despite this, frequent shoppers can still benefit from the website's regular promotions and discounts, ensuring continued savings on future purchases.

Customer Reviews

Probikeshop.fr encourages customers to provide feedback by offering a review system for purchased products. This allows potential buyers to gain insights from other cyclists' experiences, facilitating informed purchasing decisions. The website displays honest and unedited customer reviews, showcasing the authenticity and transparency of the brand.

Community Involvement

Probikeshop.fr actively participates in the cycling community through sponsorships and collaborations. By supporting cycling events, teams, and charitable initiatives, they demonstrate their commitment to the sport and the community. This involvement helps strengthen the brand's connection with cyclists while fostering a sense of community among fellow enthusiasts.

Shipping and Costs

Probikeshop.fr offers reliable and efficient shipping services. The website clearly displays shipping costs during the checkout process, ensuring transparency for customers. While shipping costs may vary depending on the location and size of the order, Probikeshop.fr collaborates with reputable delivery partners to ensure timely and secure deliveries. In conclusion, Probikeshop.fr is a reliable and user-friendly online retailer catering to all cycling needs. With an extensive selection of products, competitive pricing, excellent customer service, and a focus on quality, the website has solidified its position as a trusted platform within the cycling community. Whether you're a professional cyclist or a casual rider, Probikeshop.fr offers an exceptional shopping experience for all.