Users Voice for Professionalhair

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Professionalhair
Professionalhair Overall rating
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User Interface

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Review article published on: 20 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.1 1.5 1.4 4.2 5
Feb 2023 5 5 5 1.3 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Professionalhair Review by

Introduction is an online retailer specializing in hair styling products from top brands. They offer a wide selection of hair dryers, straighteners, curling irons, brushes, and accessories for both professional and home use.

Pros and Cons

  • Wide range of top-quality products from leading brands
  • Competitive pricing and regular promotions
  • Free shipping on orders over a certain amount
  • 30-day money-back guarantee
  • Some products are not available for international shipping
  • No loyalty or rewards program

User Experience offers a user-friendly experience with easy navigation and detailed product information. The website is well-organized and optimized for easy browsing. However, some pages take a bit longer to load, which can be frustrating for users.

Pricing and Value for Money offers competitive pricing and value for money. Their products are priced competitively and regularly go on sale, allowing customers to save money on their purchases. Additionally, they offer free shipping on orders over a certain amount, which adds value to their products.


Some alternative online retailers that specialize in hair styling products include Sephora, Ulta Beauty, and Amazon. However, stands out for their extensive selection of top-quality products from leading brands.

Customer Service has excellent customer service with a knowledgeable and friendly team. They offer a 30-day money-back guarantee and timely responses to queries and concerns.

Product Quality and Selection offers high-quality products from leading brands such as Dyson, GHD, and Babyliss. They have a wide selection of hair styling products, including hair dryers, straighteners, curling irons, and brushes, as well as accessories. The products are consistently of excellent quality, and the selection caters to both professional and home use.

Website Usability has a well-organized website with easy navigation and detailed product information to facilitate reviewing and purchasing. However, some pages' load speed could evolve and hold the website’s overall usability back.

Returns and Exchanges offers a 30-day money-back guarantee on all their products, subject to conditions. Additionally, they have a straightforward returns and exchange policy that is detailed on their website.

Promotions and Discounts regularly offers promotions and discounts on their products. At times, they will have flash sales or holiday special packages. They frequently reduce pricing occasions, offering their clients an opportunity to visit the website often.

Reputation has a good reputation for offering high-quality hair styling products from leading brands. Their customer service is also highly regarded, and they have a consistently high customer satisfaction rating.

Payment Options offers various payment options, including credit cards such as Visa, MasterCard, and American Express, as well as PayPal. The payment process is secure and straightforward, making it easy for customers to purchase their products.

Loyalty Programs does not have a loyalty program currently. However, they have occasional promotions that offer discounts and another value to the customers.

Customer Reviews has many positive customer reviews with customers praising the quality of their products, their competitive pricing, and excellent customer service.

Community Involvement

There is little evidence of engaging in community involvement activities; this leaves room for improvement.

Shipping and Costs offers free shipping on orders over a certain amount; purchases of lesser amounts are subject to shipping fees. They offer several shipping options allowing customers to choose the option that suits their needs best. However, international shipping is not possible on all products. In conclusion, is an excellent online retailer for hair styling products that offers a wide selection of top-quality products from leading brands at competitive prices. Their customer service is highly regarded, and their payment process is secure and straightforward. Minus points such as pages speed and the lack of community involvement are offers points to improve on. With their easy-to-use website and return policy, customers can shop with ease and confidence.