Introduction
Project Repat is a unique online business that specializes in creating custom t-shirt quilts. Their innovative concept involves repurposing old t-shirts into cozy and stylish quilts. The company was founded in 2012 by two college friends, Nathan Rothstein and Ross Lohr, who saw the potential in creating an eco-friendly and sentimental product that would resonate with customers. Project Repat has grown into a successful business that has made quilts for thousands of customers across the United States.
Pros and Cons
Pros:
- Eco-friendly business model that repurposes old t-shirts
- Customizable design options
- High-quality and durable product
- Fast turnaround time- typically 3-4 weeks
Cons:
- High price point
- Can be difficult to select which t-shirts to use in the quilt
- Some customers may prefer traditional quilts made from fabric swatches
User Experience
Project Repat's website is easy to navigate and user-friendly. The ordering process is streamlined and allows customers to select which t-shirts they want to include in their quilt. Project Repat also provides helpful tips on how to select the right t-shirts and how to care for the finished quilt. Customers can also track the progress of their quilt online.
Pricing and Value for Money
Project Repat's quilts are priced based on the number of t-shirts included in the quilt. The cost ranges from $74-$229, depending on the size of the quilt and the number of t-shirts used. Although the price point is high compared to traditional quilts, the sentimental value of the t-shirts makes it a worthwhile investment.
Alternatives
There are several alternatives to Project Repat, such as Campus Quilts and Memory Quilts. However, Project Repat's eco-friendly and customizable approach sets it apart from other companies.
Customer Service
Project Repat has a dedicated customer service team that is available via email or phone. They are responsive and helpful in addressing any customer concerns or inquiries.
Product Quality and Selection
Project Repat's quilts are of high quality and are made from high-quality fleece material. Customers have the option to choose from several design options and can select which t-shirts they want to include in the quilt.
Website Usability
Project Repat's website is easy to navigate and user-friendly. The site provides comprehensive information on the ordering process, design options, and care instructions. Navigation is straightforward, with all essential information easily accessible.
Returns and Exchanges
Project Repat offers a 30-day satisfaction guarantee. If customers are not satisfied with their quilt, they can return it within 30 days for a full refund or exchange.
Promotions and Discounts
Project Repat offers a 15% discount for first-time customers who sign up for their newsletter. They also periodically offer discounts and promotions depending on the season and other factors.
Reputation
Project Repat has a strong reputation in the market and is well-known for its unique t-shirt quilts. Customers have raved about the quality of their quilts and the excellent customer service provided by the company.
Payment Options
Project Repat accepts payment through all major credit cards, including Visa, Mastercard, and American Express.
Loyalty Programs
Project Repat does not currently offer any loyalty programs or rewards.
Customer Reviews
Customer reviews for Project Repat are overwhelmingly positive. Customers rave about the quality of their quilts and the excellent customer service provided by the company.
Community Involvement
Project Repat has a strong commitment to sustainable and eco-friendly practices. They work with several organizations to promote sustainable practices and reduce waste.
Shipping and Costs
Project Repat offers free shipping within the United States. The turnaround time for most orders is typically 3-4 weeks. Customers can track the progress of their order online.
