Introduction
PropShop24 is an e-commerce platform in India that offers its customers a large selection of trendy and unique products across a variety of categories. The company was founded in 2012 with the goal of providing customers with products that are hard to find and not available in traditional brick-and-mortar stores.
Pros and Cons
Pros:
- Large selection of unique and trendy products across various categories
- Free shipping on orders over Rs. 1,000
- Easy and hassle-free returns and exchange policy
- Multiple payment options, including cash on delivery
Cons:
- Some products may be pricey
- Shipping charges may apply for orders below Rs. 1,000
- No loyalty or rewards program for repeat customers
User Experience
The website is user-friendly and easy to navigate, with clear and concise product descriptions and images. The checkout process is also straightforward and quick, with multiple payment options to choose from.
Pricing and Value for Money
PropShop24's pricing can be on the higher side for some products; however, the quality and uniqueness of the products they offer are worth the price. Customers get value for their money with the products they purchase.
Alternatives
Some alternative e-commerce platforms in India that offer similar products are Amazon, Flipkart, and Myntra, among others.
Customer Service
PropShop24's customer service is prompt and helpful, with a hassle-free returns and exchange policy. The company also offers customer support through multiple channels, including email, phone, and social media.
Product Quality and Selection
The products available on PropShop24 are of high quality and unique. They offer a wide selection of products across various categories, including home decor, accessories, stationery, and more.
Website Usability
The website is easy to use, with clearly defined categories and filters, making the search for specific products easier. The website is also visually appealing, with clear and concise product descriptions and images.
Returns and Exchanges
PropShop24 has a hassle-free returns and exchange policy, where customers can return or exchange products within 15 days of delivery. The company offers a refund or exchange, depending on the customer's preference and the product's availability.
Promotions and Discounts
PropShop24 offers promotions and discounts on special occasions, such as festivals and holidays. They also have a 'Sale' section on their website, where customers can find discounted products across various categories.
Reputation
PropShop24 has a good reputation in the e-commerce industry in India, with positive reviews from customers. The company has been featured in various publications for its unique and trendy products and its hassle-free returns and exchange policy.
Payment Options
PropShop24 offers multiple payment options, including credit/debit card, net banking, and cash on delivery. The company also offers the option of paying through digital wallets, such as Paytm and PhonePe.
Loyalty Programs
PropShop24 does not currently have a loyalty program or rewards system for repeat customers.
Customer Reviews
Customer reviews on PropShop24 are mostly positive, with customers praising the quality and uniqueness of the products, as well as the hassle-free returns and exchange policy.
Community Involvement
PropShop24 supports various charitable causes and organizations through their 'Purposeful’ section on their website. Customers can purchase products that contribute to a social cause or donate to a charitable organization of their choice with their purchase.
Shipping and Costs
PropShop24 offers free shipping on orders over Rs. 1,000. For orders below Rs. 1,000, customers may need to pay a shipping charge. The company ships products across India and delivers within 5-7 working days.
