Proshop Reviews

Voted Good (5/5)

604 Votes

10 Reviews

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In the Electronics & Technology category

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0% users rated Poor
10% users rated Average
20% users rated Very Good
50% users rated Excellent
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M Martin Schoenbacher
82 days ago

Exemplary Service and Timely Deliveries: A Satisfied Customer’s Tale

When I think of exceptional customer service and prompt deliveries, proshop.at immediately comes to mind. From the moment I placed my order to the day it arrived at my doorstep, every step was handled with professionalism and efficiency. The seamless process of ordering online was made even better by the regular updates I received regarding the status of my purchase. Knowing exactly where my package was in transit gave me peace of mind and a sense of security. Upon receiving my order right on schedule, I was impressed by how well-packaged and pristine everything was. The attention to detail that went into ensuring that my items arrived in perfect condition did not go unnoticed. In a world where delays and mishaps are all too common, proshop.at has restored my faith in online shopping. Their commitment to excellence and customer satisfaction shines through in every interaction, making them a standout in the industry. If you're looking for a reliable and trustworthy online retailer, look no further than proshop.at. Their professional handling of orders and timely deliveries have left me not just satisfied, but truly impressed.
D Dr.Eng.Daniel Amariei
96 days ago

A Shop Above the Rest: Proshop.at Exceeds Expectations

When I stumbled upon proshop.at, I was cautiously optimistic like any online shopper would be. However, my worries were quickly put to rest when my order arrived promptly and in pristine condition. The seamless delivery process showcased their dedication to customer satisfaction, leaving me thoroughly impressed. I cannot help but wholeheartedly recommend proshop.at to anyone in search of a reliable and efficient online shopping experience. Their attention to detail and commitment to quality truly set them apart from the rest. Thank you, Proshop.at, for raising the bar and exceeding all expectations!
A Ali Kök
141 days ago

Timely Resolution and Reliable Delivery – A Satisfied Customer’s Story

I recently had an interesting experience with proshop.at that I thought I'd share. Initially, upon receiving my shipping number from DPD, I encountered a slight hiccup. The tracking information provided seemed nonexistent, leaving me confused and anxious about the whereabouts of my order. This situation left me feeling disappointed, questioning the efficiency of cross-border deliveries and pondering the advantages of local purchase. Despite this initial setback, my faith in the process was soon restored. To my relief, after a bit of a delay, my packages arrived safely and intact. It turned out that the transit originated from Denmark, heading towards Austria, which shed light on the delay and logistical complexities involved. This realization not only clarified the situation but also highlighted the importance of considering the environmental impact and delivery timelines when making online purchases. In hindsight, my advice to fellow shoppers is to opt for companies based locally in Austria, ensuring quicker deliveries and minimizing transportation-related delays. While my journey with proshop.at had its initial uncertainties, the ultimate successful delivery and the responsive approach taken to address my concerns have left me a satisfied customer. It's reassuring to see that even amidst challenges, proactive solutions and timely resolutions prevail, making the overall shopping experience a positive one.
S Shadman SK Mahmud
146 days ago

Impressed Beyond Words: Seamless Order Process and Timely Updates

My experience with proshop.at has been nothing short of exceptional. From the moment I placed my order, I was kept in the loop with timely updates on the shipment status. Even when some items were out of stock, the delivery dates were remarkably close to the original estimates on the website. I have to say, I have absolutely no complaints with the order process. The efficiency and transparency displayed by proshop.at have truly won me over. I am more than satisfied with the level of service I received and will undoubtedly be returning for future purchases. If you're looking for a reliable and trustworthy online shopping experience, look no further than proshop.at. They have set the bar high when it comes to customer satisfaction, and I cannot recommend them enough. Thank you, proshop.at, for exceeding my expectations!
Y Yagiz Elvan Hamza
172 days ago

rams I purchased got here opened

My overview for proshop.at rams I purchased got here opened. the metallic housing is like 1 mm opened however it's straight. So i did handle to plug it in to my motherboard. Since I wouldn't have all of the components, I haven’t accomplished my construct. They could not work in any respect, they might work with none problem. However based on the bundle that it got here in, it's clear that it can't be achieved through transport. It's placed on goal, the bundle of the ram is totally open from the underside. As quickly as I obtain, when attempting to get it out from the field, one of many ram was nearly fell down (due to my reflexes, I catched it in mid air). I've the pictures and such, however I don't need to return them with out attempting as a result of I don't need to anticipate 3 weeks, I simply need to play video games. I want everybody does their job so effectively. Particularly with these delicate digital components. My first on-line buying after transferring to Austria. Very nice expertise to date!!!
B Bogdan Iacovescu
362 days ago

Above and Beyond: An Unforgettable Experience with Proshop.at

Reflecting on my recent purchase from Proshop.at, I was delighted by the competitive pricing and prompt delivery service. The efficiency and quality of their products truly exceeded my expectations. However, amidst this seamless transaction, a minor hiccup arose with the delivery service provider, DPD. As I eagerly tracked the progress of my package, I couldn't help but feel a sense of anticipation. Yet, to my dismay, the delivery man appeared to have second thoughts about carrying the hefty 13kg package to my doorstep. Instead, he opted to divert the package to a pickup location three streets away from my residence. Although this unforeseen situation momentarily threw me off balance, I remained impressed by the swift response and exceptional customer service extended by Proshop.at. Their dedication to ensuring customer satisfaction shone through, as they promptly addressed the issue and provided me with the necessary support to retrieve my package conveniently. In retrospect, this experience served as a testament to Proshop.at's commitment to going above and beyond for their customers. Despite the minor inconvenience caused by a third-party delivery service, the proactive measures taken by Proshop.at to resolve the situation left a lasting impression on me. With an unwavering dedication to customer satisfaction and a resilient commitment to excellence, Proshop.at has undoubtedly secured a loyal customer in me. I wholeheartedly recommend their services to anyone seeking a seamless shopping experience coupled with exceptional customer support.
A Artem Kniazev
496 days ago

Seamless expertise

My evaluate for proshop.at Seamless expertise. Supply in predefined timeframe. Really helpful
L Lucas Rotava
500 days ago

Exceptional Service and Quality Products – A Customer’s Delight

From the moment I clicked purchase on proshop.at, I knew I was in for a treat. Hailing from Denmark, I awaited my delivery anxiously, hoping for the best. And lo and behold, my order arrived without a hitch. The LCD BacPac for my beloved GoPro Hero2, although labeled as an "old model," exceeded all my expectations. Its pristine condition was a testament to the care taken by the seller. My experience with proshop.at was nothing short of exceptional. Not only did they deliver on their promise promptly, but the quality of the product left me in awe. I am genuinely impressed and grateful for the level of service and the top-notch products they offer. Kudos to the team for their commitment to customer satisfaction and for upholding such high standards. I will definitely be a returning customer and will recommend proshop.at to all my friends and family. Thank you for making my shopping experience a delightful one!
H Heinrich
722 days ago

English

My assessment for proshop.at English: I all the time construct my PCs by myself and it was time for an improve so i made a decision to attempt proshop. I ordered a number of components, one among which was a motherboard. After putting in it (which i had executed many instances already) i sadly needed to discover out that it was not working. I despatched it again to them and informed them it wasnt working. A couple of days later i bought an e mail claiming i broke the board they usually wont settle for it as a guaranty case. Many calls and emails explaining the state of affairs later they usually nonetheless stay on their opinion that i broke it. I do know that i put in every thing correctly and didn't deal with something with out correct care, additionally the images they despatched me reveals minimal injury that appears completely like a manufacturing facility error and could be very arduous to by putting in it as you'll have executed extra injury would you haven't put in it correctly. Im baffled how delusional it's to stay on such a place when the authorized place may be very clear that the guarantee is 100% overlaying these points. Additionally its a motherboard that's recognized on-line for manufacturing facility points. I do know should take authorized actions to get my a refund. Its a tragic factor they're making an attempt to tear prospects off in such a method. Be very conscious! German:Ich baue meine PCs immer selber zusammen und es struggle mal wieder Zeit für ein Improve. Habe mehere Teile bestellt, unter anderem ein Motherboard. Nach dem einbauen (was ich bereits oft gemacht habe) musste ich leider feststellen dass das Motherboard defekt struggle. Nachdem ich eine Gewährleistungs formular ausgefüllt und das board zurückgeschickt habe, wurde ich nach ein par Tagen per Mail informiert dass ich das board beschädigt haben soll und sie sich weigern der gewährleistung nachzukommen. Nach meheren Mails und Anrufen verbleiben sie auf ihrer Place (mehere angekündigte Rückrufe sind nie erfolgt, hatte nicht das Gefühl dass mein Fall ernst genommen und gerecht bearbeitet wird). Ich habe viel erfahrung beim bau und habe alles mit angebrachter Vorsicht behandelt und eingebaut, die "Beweisbilder" zeigen minimal verborgene Pins welches man kaum schaffen kann da man wenn man sich falsch verhält, mehrere pins stärker verbiegen würde, auch ist das Motherboard on-line bekannt des öfteren Fabriksfehler zu haben. Das Gewährleistungsrecht greift hier in jedem Fall und es ist eine Frechheit wie man in so einem Fall behandelt wird. Muss jetzt den zeitlichen Aufwand aufbringen und rechtliche Schritte einleiten um mein Geld zurück zu bekommen. Traurig wie man behandelt wird. Vorsichtig sein!
P phrs
740 days ago

Transforming My Home with Fibaro: A Genuine Review of Proshop.at

When I stumbled upon Proshop.at, little did I know that it would become my go-to destination for all things Fibaro home automation. Their selection is unparalleled, boasting a wide range of products that cater to every smart home need one could imagine. The best part? The prices are competitive, making it a no-brainer for me to choose Proshop over other retailers. Over the years, I have decked out my home with various Fibaro products, from smart plugs to motion sensors, all thanks to Proshop's extensive inventory. The ease of browsing through their website and finding exactly what I need has been a game-changer for me. And let's not forget about their swift shipping – most of my orders were at my doorstep within days, ensuring I could start enjoying my new smart gadgets in no time. However, no review is complete without mentioning the elephant in the room: DPD. While Proshop's choice of courier service may work for some, I have personally found DPD to be a tad slower and less reliable compared to other options like DHL or national postal services. As a customer who values efficiency in deliveries, this is an aspect that Proshop could potentially improve on. Nevertheless, my overall experience with Proshop.at has been nothing short of exceptional. Their dedication to providing top-notch Fibaro products, paired with competitive pricing, has truly elevated my smart home game. If you're looking to transform your living space into a tech-savvy paradise, look no further than Proshop.at – your one-stop shop for all things Fibaro.

Introduction:

Proshop.at is an online retail store that specializes in providing a wide range of electronics and computer-related products to the European market. With a user-friendly website, competitive pricing, and a reputation for excellent customer service, Proshop.at has established itself as a trusted source for technology enthusiasts and professionals alike.

Pros:

- Vast Product Selection: Proshop.at offers a diverse range of products, including laptops, desktops, components, accessories, gaming peripherals, and much more. - Competitive Pricing: The website consistently offers competitive prices on their products, ensuring that customers get the best value for their money. - User-Friendly Interface: The website's intuitive design allows users to easily navigate through categories and find their desired products with ease. - Excellent Customer Service: Proshop.at prides itself on delivering exceptional customer service, providing quick and helpful assistance to customers through various channels. - Secure Payment Options: The website offers a variety of secure payment options to ensure peace of mind for customers during transactions.

Cons:

- Limited Shipping Areas: Currently, Proshop.at only operates in select European countries, which may restrict availability for customers outside these regions. - Limited Promotions: While Proshop.at occasionally runs promotions and discounts, the frequency and variety of these offers may be limited compared to some competitors.

User Experience:

Users visiting Proshop.at will find a seamless and intuitive shopping experience. The website's clean design, easy navigation, and comprehensive search function make it convenient for users to find the products they need. Additionally, detailed product descriptions, customer reviews, and ratings help users make informed purchasing decisions.

Pricing and Value for Money:

Proshop.at is known for its competitive pricing across a wide range of products. By offering competitive prices and regular discounts, the website ensures customers receive excellent value for their money. Moreover, Proshop.at's commitment to delivering high-quality products enhances the overall value for customers.

Alternatives:

There are several alternatives to Proshop.at in the European market, including popular online retailers such as Amazon, MediaMarkt, and Alternate. These platforms also offer a diverse range of products and competitive pricing, providing customers with alternative options to consider before making a purchase decision.

Customer Service:

Proshop.at places a strong emphasis on customer service, aiming to provide an exceptional experience to every customer. Their responsive customer support team promptly resolves queries through multiple channels, including email, live chat, and phone. Customers can expect friendly and knowledgeable assistance throughout their shopping journey.

Product Quality and Selection:

Proshop.at sources products from reputable brands, ensuring high-quality offerings across their extensive product selection. From well-known manufacturers to niche brands, Proshop.at prioritizes delivering reliable and durable products to customers.

Website Usability:

Proshop.at boasts a user-friendly interface, offering a seamless website experience. With a well-organized layout, clear product categorization, and extensive filtering options, customers can easily navigate through various sections and find their desired products quickly. Fast loading times and a mobile-responsive design further enhance the usability of the website.

Returns and Exchanges:

Proshop.at provides a straightforward returns and exchanges policy, allowing customers to return or exchange products within a specified timeframe. The company ensures a hassle-free and transparent process, making it convenient for customers to resolve any issues they may encounter.

Promotions and Discounts:

While Proshop.at occasionally runs promotions and discounts, the availability and variety of these offers may be somewhat limited compared to certain competitors. However, customers can still find attractive deals on a range of products, allowing them to save money on their purchases.

Reputation:

With several years of operation, Proshop.at has built a favorable reputation in the market. The company is recognized for its commitment to customer satisfaction, reliable product offerings, and secure transactions. Positive reviews and testimonials from satisfied customers further reinforce the company's reputation as a trustworthy online retailer.

Payment Options:

Proshop.at offers various secure payment options to ensure customer convenience and security. These options include credit/debit card payments, PayPal, and bank transfers. The website employs encryption technology to protect sensitive payment information, providing customers with a secure purchasing experience.

Loyalty Programs:

Currently, Proshop.at does not offer a specific loyalty program for its customers. However, the website occasionally provides exclusive deals and discounts to registered users, incentivizing customer loyalty.

Customer Reviews:

Customer reviews play a crucial role in helping potential buyers make purchasing decisions. Proshop.at features customer reviews and ratings for most products, allowing shoppers to gain insight into other customers' experiences and opinions. These reviews contribute to the overall transparency and trustworthiness of Proshop.at.

Community Involvement:

Proshop.at actively engages with its community through various channels, including social media platforms and forums. They provide educational content, industry news, and respond to customer queries, fostering a sense of community among technology enthusiasts.

Shipping and Costs:

Proshop.at ensures efficient and reliable shipping services within their operational regions. However, as the company primarily operates in select European countries, customers outside these areas may experience limitations in shipping availability. Shipping costs are calculated based on the destination, weight, and size of the order, providing customers with transparent pricing information during the checkout process. In conclusion, Proshop.at offers a comprehensive range of electronics and computer-related products, competitive pricing, excellent customer service, secure transactions, and a user-friendly website experience. While there may be alternatives available and limited promotions, Proshop.at's commitment to high-quality products, convenience, and customer satisfaction positions it as a trusted online retailer in the European market.