Prowler Reviews

Voted Good (4/5)

358 Votes

20 Reviews

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In the Sex Toy Store category

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10% users rated Terrible
5% users rated Poor
10% users rated Average
15% users rated Very Good
60% users rated Excellent
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R Ry
140 days ago

Prowler Purple (Soho)

My evaluate for prowler.co.uk I went to Prowler Purple in Soho not too long ago and requested for assist. I used to be given recommendation which felt useful however the second I turned the nook, I heard bursts of laughter from the workers. One can solely assume this was about me, and was positively not skilled, nor appreciated.
L Lukas
904 days ago

An Exceptional Experience with Prowler: Beyond Expectations

Embracing the digital aisles of prowler.co.uk has been nothing short of a delightful journey. From perusing their captivating collection of toys to witnessing their impeccable customer service in action, every encounter leaves a lasting impression. Having frequented Prowler's virtual shelves for years, the allure of their products and competitive pricing always beckons. However, it is the personalized touch of their staff that truly sets them apart. A recent purchase, although not of their signature toys, unfortunately fell short of expectations shortly after its acquisition. Tentatively reaching out to their customer service team, I was met with a level of attentiveness and dedication that is a rare gem in today's fast-paced world. The way Prowler handled my concern with utmost care and professionalism not only resolved the issue swiftly but also restored my faith in exceptional customer service. This experience, unexpected yet greatly appreciated, solidified my loyalty to this esteemed brand. Prowler exceeded all expectations, proving that their commitment to customer satisfaction knows no bounds. Thank you, Prowler, for going above and beyond to ensure a delightful shopping experience that transcends transactional norms.
J James
1137 days ago

Enhance Your Experience: A Cautionary Tale on Checking Expiration Dates!

Venturing into the world of online shopping, I stumbled upon prowler.co.uk, enticed by their efficient service and discreet packaging. Eager to explore their offerings, I placed an order for a bottle of spunk hybrid lube, expecting a seamless experience. Little did I anticipate that this seemingly simple purchase would unveil a valuable lesson on diligence. Upon receiving the package promptly, I excitedly delved into trying out the new product. However, my enthusiasm was short-lived as I noticed an unusual texture and fast deterioration of the lube. Perplexed by this unexpected turn of events, I inspected the bottle and made a startling discovery – the expiration date had passed before my purchase date, rendering the product ineffective. Reflecting on this experience, I realized the importance of scrutinizing expiration dates, even for items like lube that may not typically come to mind. Unraveling the mystery behind the product's subpar quality, I speculated that perhaps it was an overlooked batch or outdated stock that slipped through the cracks. Despite this hiccup, my interaction with prowler.co.uk was characterized by swift delivery and discreet packaging. Moving forward, this cautionary tale serves as a reminder to all fellow shoppers to prioritize checking expiration dates, ensuring a seamless and satisfying shopping experience every time.
M Mr Craig Phillips
1156 days ago

Transformed My Intimate Life: A Heartfelt Ode to Prowler

When I stumbled upon Prowler.co.uk, I never expected it to revolutionize my intimate experiences. As someone who values quality and discretion when shopping for adult toys, Prowler's impeccable service and vast selection of products have exceeded my expectations time and time again. Not only have I found the perfect items for myself, but I have also discovered incredible gifts for my loved ones. The care and attention to detail in every package reflect the true essence of this exceptional store. From luxurious toys to thrilling accessories, Prowler offers a diverse range that caters to every desire. My journey with Prowler has been nothing short of extraordinary. As an active blogger, I take pride in recommending this store to anyone seeking premium products and a seamless shopping experience. Prowler has become my go-to destination for all things intimate, thanks to their unparalleled customer service and discreet packaging. If you're on the hunt for a store that not only provides top-notch products but also transforms your intimate life, look no further than Prowler. Trust me; you won't be disappointed.
L Lew
1157 days ago

Above and Beyond Expectations: Exceptional Service During Challenging Times

Allow me to share my experience with prowler.co.uk during unprecedented times. Despite placing my order amidst a nationwide lockdown, their service surpassed my expectations. A minor hiccup occurred when one of my selected items was out of stock; however, their rapid and effective communication immediately put me at ease. While awaiting the unavailable item, the rest of my order was swiftly dispatched. Not only did they promptly provide updates, but they also allowed me to seamlessly select an alternative, which was delivered just a day later. The quality of all the products exceeded my expectations, and the pricing was reasonable, making every penny worth it. Without hesitation, I wholeheartedly recommend prowler.co.uk for their dedication to customer satisfaction, especially during challenging circumstances. Their fantastic communication and efficient service truly set them apart in the online shopping realm. A gem worth exploring!
A Alessandro
1189 days ago

Customer Care Beyond Expectations: A True 5-Star Gem!

Reflecting on my recent purchase from prowler.co.uk, I must confess that my initial reservations were quickly dispelled by the exceptional service I received. While the product didn't quite hit the mark as anticipated, the shining star of this experience was undeniably the customer service team. Their empathy and efficiency in resolving a delivery delay caused by the bustling holiday season showcased a level of care rarely seen in today's business landscape. The staff at Prowler went above and beyond to rectify the situation promptly, leaving me not only satisfied but genuinely impressed by their commitment to customer satisfaction. This standout experience has undoubtedly earned them a loyal customer in me, and I eagerly look forward to engaging with their services again in the future.
M MP
1250 days ago

Turning Disappointment into Opportunity at Prowler.co.uk

When I decided to surprise my friend with a special birthday gift from Prowler.co.uk, I had high hopes for a seamless shopping experience. However, my excitement turned into disappointment when I received a notification just one day before the celebration that one of the items I had ordered was out of stock. Despite feeling disheartened at first, I reached out to Prowler's customer service team, and to my surprise, they went above and beyond to make things right. Not only did they apologize for the inconvenience caused but they also offered me a discount on my next purchase as a gesture of goodwill. Thanks to their exceptional customer service and willingness to rectify the situation, I found myself turning disappointment into an opportunity to continue shopping at Prowler.co.uk. Their commitment to customer satisfaction truly sets them apart, and I now look forward to exploring more of their products in the future. Thank you, Prowler, for turning a potentially negative experience into a positive one!
S Spyridon Miaris
1318 days ago

A Genuine Gem: A Love Letter to Prowler.co.uk

I cannot express enough how marvelous my experience with Prowler.co.uk has been. From the moment I stepped foot into their store, I was greeted with warmth and kindness that resonated throughout my entire visit. The staff exuded professionalism and courtesy, making me feel right at home. Recently, I visited the store with my partner, and we were attended to by a remarkable cashier. They were attentive, knowledgeable, and genuinely cared about ensuring our needs were met. Their dedication to customer service was truly remarkable, and I left feeling valued and appreciated. As a long-time customer, I have always been impressed by the high standards upheld by Prowler.co.uk. The range of products is extensive and of top-notch quality. The ambiance of the store is inviting, further enhancing the shopping experience. In a world where exceptional customer service is a rarity, Prowler.co.uk stands out as a shining beacon of excellence. The dedication and respect shown to customers are unparalleled, setting them apart from the rest. I cannot recommend them enough and will continue to be a loyal patron for years to come. To the entire team at Prowler.co.uk, thank you for your unwavering commitment to excellence. You have truly created a haven for customers seeking top-tier products and service. Your passion for what you do shines through, and it does not go unnoticed. Keep up the fantastic work, and know that you have a customer for life in me.
C Charlie
1375 days ago

A True Gem: Prowler’s Excellent Service Shines Through

Reflecting on my recent experience with prowler.co.uk, I must commend their exceptional service. The wide range of products available impressed me, and their swift delivery exceeded my expectations. While I encountered a slight disappointment with the size of one item, as it appeared larger in the online images, I am optimistic that it will still fulfill its purpose. Despite this minor setback, I am looking forward to future orders with Prowler. Kudos to the team for their efforts in providing stellar service!
P Peter Hoggan
1377 days ago

Effortless Ordering and Timely Deliveries – Prowler.co.uk Review

Delving into my recent experience with prowler.co.uk fills me with gratitude and satisfaction. Navigating through their website was a breeze, making the ordering process a seamless delight. The tracking system provided accurate updates, keeping me informed every step of the way. Upon the long-awaited arrival of my package, I was impressed by the precision of the delivery timeline. The items were not only punctual but also impeccably packaged, reflecting their commitment to sustainability with mostly recyclable materials. Unpacking each item revealed a pleasant surprise - they were precisely as depicted and described on the webpage, exceeding my expectations. Prowler.co.uk has undoubtedly won me over with their exceptional service. I am overjoyed with my purchases and confident that I will be a returning customer. Kudos to the team at Prowler for a job well done! Your dedication to customer satisfaction shines through, and I eagerly anticipate future transactions with your company.
N no name provided.
1384 days ago

Exceeding Expectations: A Testimonial of Trust and Quality

Upon stumbling upon prowler.co.uk, I was intrigued but slightly cautious. However, after making a purchase, I must say, my skepticism was quickly dispelled. The process was smooth, the only minor hiccup being the lack of verification emails, which would have provided further reassurance. Nonetheless, to my delight, the delivery was flawless, and the product exceeded my expectations. One suggestion for improvement would be to include the dimensions of the products on the website. This small addition could prevent any uncertainties about what exactly one is purchasing, as visuals can sometimes be deceiving. However, despite this, the quality of the product was top-notch, and it arrived exactly as advertised. Overall, my experience with prowler.co.uk was a positive one. The efficient delivery and the quality of the product reassured me of the trustworthiness of this company. I have no hesitation in recommending them to others looking for reliable service and high-quality products. Thank you, prowler.co.uk, for exceeding my expectations!
M Mr Cato
1396 days ago

An Oasis of Trust and Quality: My Prowler Experience

Let me begin this testimonial by expressing my deepest gratitude to Prowler.co.uk. Embarking on a journey to explore the world of "prowler" goods online was a new venture for me. Amidst the tranquility of my beautiful natural surroundings and the chaos of the ongoing pandemic, I found myself in need of medical attention for a long-standing condition that demanded my focused care and attention, especially towards my prostate health. As a newcomer in the realm of online toy shopping, discovering Prowler felt like stumbling upon a treasure trove of assurance and reliability. The company's renowned reputation and commitment to quality were evident from the start. This sense of trust and credibility translated seamlessly into the products I received. I am thrilled to report that my experience with Prowler exceeded all expectations. The quality of their goods, coupled with the seamless shopping experience, left me not just a satisfied customer but a genuinely happy one. The benefits I derived from their products in enhancing my well-being, particularly in terms of my health, have been truly life-changing. In conclusion, I cannot emphasize enough the level of appreciation and joy that fills me as I reflect on my interactions with Prowler. They are more than just a business; they are an oasis of trust, quality, and customer-centric values. My deepest gratitude goes out to the entire Prowler team for the exceptional service they provide. Thank you for making a significant difference in my life.
S Spike
1400 days ago

A Seamless Experience Beyond Expectation

Embarking on my journey with Prowler.co.uk was an absolute delight. Despite initial reservations about the unconventional payment method using SagePay, my concerns were swiftly alleviated by the seamless ordering process that followed. The absence of a traditional tracking number did raise a brief moment of uncertainty, though my order arrived punctually and impeccably packaged in separate parcels. The efficiency and care evident in the delivery reaffirmed my trust in Prowler's service. As a loyal customer who adores the offerings of Prowler, I wholeheartedly recommend their platform to all, and eagerly anticipate future transactions with them.
P Pz
1401 days ago

Exceptional Quality, Packaging Concerns Addressed

I recently purchased toys from prowler.co.uk, and I must say, the quality of the toys was exceptional. However, upon receiving the package, I was slightly disappointed to find that it was already halfway opened, revealing its contents. Furthermore, the boxes containing the toys were coated in a thick layer of dust, raising concerns about their storage conditions before shipment. Despite these initial setbacks, I was relieved to find that the toys themselves were in perfect working condition. While the packaging mishaps were disappointing, the toys' performance more than made up for it. This experience has prompted me to recommend prowler.co.uk to others, with the hope that they address these packaging issues to ensure a seamless customer experience in the future.
G Gordon
1406 days ago

Exemplary Service: A Game-Changer for Online Shopping!

As an avid online shopper, I cannot emphasize enough how exceptional my experience with prowler.co.uk has been. Their internet ordering system is not just robust; it's a game-changer in the world of e-commerce. The seamless process, coupled with lightning-fast delivery, has set a new standard for me. What truly sets prowler.co.uk apart is their unparalleled customer service. Any questions or issues are met with prompt and compassionate resolutions. Knowing that their team is there to support me every step of the way adds a sense of reliability and trust that is hard to come by in the digital age. And let's not forget the products themselves - top-notch quality that exceeds expectations. The combination of outstanding service and premium products makes prowler.co.uk my go-to for all my shopping needs. In a world where online shopping can sometimes feel impersonal, prowler.co.uk has redefined the game with their dedication to excellence. If you're looking for a seamless shopping experience with a personal touch, look no further than prowler.co.uk.

Introduction

Prowler.co.uk is a leading online retailer that specializes in offering a wide range of products for the LGBTQ+ community. Since its establishment in 1997, Prowler has become a trusted and reliable source for customers seeking high-quality LGBTQ+ merchandise, such as clothing, adult toys, accessories, books, and more. With a commitment to inclusivity and diversity, Prowler aims to provide a safe and welcoming space for all individuals to explore and express their identities.

Pros and Cons

  • Pros:
    • Extensive selection of LGBTQ+ products catering to various interests and preferences.
    • High-quality merchandise from reputable brands in the industry.
    • Secure and discreet packaging for adult toy purchases.
    • Regular promotions and discounts available for customers.
    • Reliable customer service for inquiries and support.
  • Cons:
    • Limited physical store locations, primarily based in the United Kingdom.
    • International shipping may have longer delivery times.

User Experience

Prowler.co.uk offers a user-friendly website interface with intuitive navigation menus and search functionalities. The visual design is clean and modern, providing a pleasant browsing experience. Users can easily find specific products or explore different categories with ease. The responsive design ensures compatibility across various devices, allowing customers to access the site from anywhere conveniently. Prowler also incorporates customer reviews and ratings, enabling shoppers to make informed purchasing decisions.

Pricing and Value for Money

Prowler offers competitive pricing for its wide range of products. While some items may be more expensive due to their premium quality or brand reputation, the overall value for money is often satisfactory. The company frequently runs promotions and discounts, allowing customers to save on their purchases. Additionally, Prowler's commitment to quality ensures that customers receive durable products that justify their investment.

Customer Service

Prowler prioritizes excellent customer service by offering various support channels, including email and phone contacts. Their responsive and knowledgeable customer service team promptly addresses inquiries, provides assistance, and resolves any issues that may arise. The company values customer satisfaction and strives to maintain a positive reputation by ensuring that customers feel supported throughout their shopping experience.

Product Quality and Selection

Prowler.co.uk carefully curates its product selection to include high-quality items from trusted brands within the LGBTQ+ community. Whether it's clothing, adult toys, books, or accessories, customers can expect products that meet their expectations in terms of durability, functionality, and aesthetic appeal. Prowler's commitment to quality ensures that customers can shop with confidence, knowing they are purchasing reliable products.

Website Usability

The Prowler website is designed to be user-friendly and accessible. The intuitive layout and clear navigation menus make it easy for customers to find specific products or browse through different categories. The addition of filters and sorting options further enhances the browsing experience, allowing customers to narrow down their search results based on specific criteria. Furthermore, the checkout process is streamlined and secure, ensuring a smooth purchasing experience.

Returns and Exchanges

Prowler has a returns and exchanges policy in place to accommodate customers who need to return or exchange their purchases. If a product is faulty or not as described, customers can contact Prowler within a specified timeframe to initiate the return or exchange process. The company aims to resolve such cases in a fair and efficient manner, ensuring customer satisfaction. However, customers are encouraged to review the specific policy details on the website for further information.

Promotions and Discounts

Prowler frequently offers promotions and discounts on various products, allowing customers to save money on their purchases. These promotions may include limited-time offers, discounted prices, or special bundles. By regularly checking the website or subscribing to the newsletter, customers can stay updated on the latest promotions and maximize their savings. Prowler's commitment to providing value for money is evident through these ongoing discount opportunities.

Reputation

Prowler has built a strong reputation throughout its years of operation, establishing itself as a trustworthy and respected retailer in the LGBTQ+ community. The company's commitment to inclusivity, product quality, and excellent customer service has earned them a loyal customer base. Positive reviews from satisfied customers further contribute to Prowler's reputation as a reliable source for LGBTQ+ merchandise.

Payment Options

Prowler.co.uk accepts various payment methods to ensure convenience for customers. These include major credit cards, such as Visa, Mastercard, and American Express. Additionally, customers can also utilize PayPal for secure and hassle-free transactions. The availability of multiple payment options allows customers to choose the method that suits them best, adding to the overall positive shopping experience.

Loyalty Programs

Prowler currently does not have a formal loyalty program in place. However, the company frequently runs promotions and discounts, providing all customers with opportunities to save on their purchases. Although a loyalty program would be a valuable addition, Prowler's existing commitment to customer satisfaction and competitive pricing still cater well to their customer base.

Customer Reviews, Community Involvement, and Shipping

Prowler encourages customers to leave reviews and ratings for the products they purchase, contributing to a vibrant and informative online community. These reviews help potential customers make informed decisions based on the experiences of others. Additionally, Prowler actively engages with the LGBTQ+ community through sponsorships, partnerships, and participation in events, showcasing their commitment to supporting and promoting inclusivity.

Regarding shipping, Prowler aims to provide fast and reliable delivery services. The company ships internationally, offering customers worldwide the opportunity to purchase their LGBTQ+ products. While delivery times may vary depending on the destination, Prowler strives to ensure timely and secure shipping. Shipping costs are calculated during checkout and are based on the order's weight and destination, providing transparency to customers.

Conclusion

Prowler.co.uk is a reputable and dependable online retailer for LGBTQ+ merchandise. With a wide selection of products, excellent customer service, and commitment to inclusivity, Prowler consistently exceeds customer expectations. The website's user-friendly interface, quality products, and competitive pricing make shopping for LGBTQ+ items an enjoyable experience. Whether customers are looking for clothing, adult toys, books, or accessories, Prowler offers a trusted platform to explore and celebrate individuality.