Puji Reviews

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326 Votes

40 Reviews

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In the Furniture Store category

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15% users rated Terrible
5% users rated Poor
20% users rated Average
15% users rated Very Good
45% users rated Excellent
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R Rinaldo Merlo
449 days ago

Transforming my Space with Puji.com: A Review

When I got the delivery notification from DHL, I didn't expect it to be from 'Blue Bones Ltd.' It was slightly confusing amidst the chaos of refurbishing my flat and receiving multiple deliveries. After some quick detective work, I realized it was from Puji.com, and the excitement kicked in. As I unwrapped the package, I found a stunning mirror that would be a perfect addition to my revamped space. The only surprise was that it required partial self-assembly, a detail not mentioned on the Puji website. While it wasn't a problem for me, it could have been for others without instructions included. Overall, Puji.com provided an excellent piece that elevated my home, but a heads-up about assembly would have made the experience even smoother. I can't deny that the mirror's quality and aesthetic appeal outweighed these minor hiccups, and it's now a centerpiece in my beautifully refurbished flat. Thank you, Puji, for helping me transform my space!
R Rinaldo Merlo
449 days ago

Transformed my Space with Puji: A Delivery Surprise

From the moment I received the unexpected delivery notification from DHL, my curiosity was piqued. The parcel, labeled 'Blue Bones Ltd', added a mysterious touch to my home refurbishing journey. Amidst a flurry of packages for my flat renovation, this particular one stood out, prompting me to embark on a sleuthing mission to uncover its contents. Upon discovering that the delivery was from Puji, I eagerly unwrapped it to reveal a stunning mirror that promised to elevate my living space. While the prospect of partial self-assembly initially caught me off guard, I welcomed the hands-on approach it required. However, I couldn't help but notice the lack of assembly instructions, leaving room for improvement in Puji's packaging and customer guidance. Despite the minor hiccups, I was impressed by Puji's unique products and their ability to effortlessly enhance my home environment. As I assembled the mirror, I marveled at its craftsmanship and the transformative effect it had on my space. Puji truly exceeded my expectations, and I look forward to exploring more of their offerings in the future. Thank you for adding a touch of elegance to my home décor journey!
H heath
509 days ago

Transformed My Living Space – A Puji Review

When I first stumbled upon Puji, I was thrilled by the prospect of enhancing my living space with their exquisite furniture. I eagerly selected a set of chairs that I envisioned would seamlessly complement my decor. However, upon their arrival, I was disheartened to discover an error in the delivery - the wrong chairs had been sent. Frustrated but determined, I sought to rectify the situation. To my dismay, the phone number on Puji's website led me to an unexpected location in Northern Ireland. After navigating through the confusion, I finally managed to contact the delivery personnel after multiple attempts, spending a grueling two hours in the process. The ordeal was undeniably stressful. Despite the initial setback, I found solace in the assistance provided by the team at Puji. Although I expected to reach out to them directly, I connected with someone from Blue Bone. Their attentive support and willingness to address the issue reassured me. With their help, I am optimistic that the right chairs will be delivered this week, bringing an end to this inconvenience. While the mix-up tested my patience, the impeccable quality of Puji's furniture and the exceptional customer service from Blue Bone have left a lasting impression on me. I eagerly anticipate the arrival of the correct chairs, knowing that they will undoubtedly transform my living space into the haven I've always envisioned. Thank you, Puji, for your attention to detail and dedication to customer satisfaction.
H heath
509 days ago

Turning a Hiccup into a Heartfelt Experience with Puji.com

Our journey with Puji.com started with a mix-up in our order that resulted in receiving the wrong chairs. Despite feeling a tad disappointed at first, the exceptional customer service that followed truly made a difference in our overall experience. After encountering a glitch with the phone number on the website, which led us on a puzzling virtual detour to Northern Ireland, we found ourselves in a bit of a stressful situation. However, our determination to resolve the issue led us to a two-hour phone call with the delivery team – a feat on its own, but a necessary step towards finding a solution. Although we initially anticipated speaking directly with Puji, the unexpected assistance from the team at Blue Bone turned our frowns upside down. Their attentive and caring approach not only provided reassurance but also instilled a sense of trust in us. As we eagerly await the arrival of our corrected order this week, the journey with Puji.com has been transformed from a hiccup into a heartfelt experience. We appreciate the efforts made to rectify the situation and look forward to welcoming the right chairs into our home soon.
M MrKilbey Mrs Berry
1358 days ago

Transformed My Living Space: A Genuine Testimonial for Puji Coffee Table

When I ordered the stunning coffee table from Puji, I was thrilled to find that it surpassed all my expectations in terms of quality and aesthetics. The craftsmanship and attention to detail were truly exceptional, and it quickly became the focal point of my living room, adding an air of sophistication to the space. However, I must mention that the delivery experience left something to be desired. While the product itself was impeccable, the lack of timely and transparent delivery information was a bit of a letdown. Tracking the shipment and communicating with the courier proved to be challenging, and the delivery was significantly delayed, causing some inconvenience. Despite this hiccup, I cannot emphasize enough how delighted I am with the coffee table and the overall transformation it has brought to my living space. Puji's commitment to quality is evident in their products, and I would wholeheartedly recommend them to anyone looking to elevate their home decor. Thank you, Puji, for creating such an exquisite piece that has truly enhanced my home.
M MrKilbey Mrs Berry
1358 days ago

A Gem in Quality and Style: A Testimonial for Puji’s Coffee Table

Embarking on a quest for the perfect coffee table led me to Puji.com – a haven for quality furniture enthusiasts like myself. The moment I set eyes on their coffee table, I was captivated by its exceptional quality and stunning design. The craftsmanship was evident, radiating elegance and sophistication in every detail. Despite its flawless appearance, my journey with Puji faced a minor hiccup – the delivery experience. While I eagerly awaited the arrival of the table, the lack of detailed delivery information left me slightly anxious. The inability to track or communicate with the courier added a touch of uncertainty to the process. Nevertheless, Puji's team managed to schedule a delivery window between 12:00 pm and 5:00 pm. As time ticked by, anticipation turned into restlessness. Alas, the table graced my home fashionably late, arriving at around 6:30 pm. Despite this slight delay, the joy of finally having the coffee table in my living room overshadowed any inconvenience. The beauty and quality of the piece spoke volumes, elevating the ambiance of my space to new heights. In conclusion, Puji's coffee table exceeded my expectations in terms of quality and aesthetics. While the delivery experience had its setbacks, the end result far outweighed any minor inconvenience. Puji has truly earned its place as a go-to destination for those seeking furniture that exudes elegance and charm.
J James
1530 days ago

Impressively Resilient Chairs and Exceptional Customer Service

I recently experienced outstanding service from Puji.com. Despite a less-than-ideal delivery experience, the Puji team's exceptional customer service truly shone through. My order of six dining chairs arrived in less than ideal condition due to the delivery company's mishandling. However, Puji's prompt and professional response to the situation was truly commendable. Upon discovering minor damage to one of the chairs, Puji's customer service team went above and beyond to ensure a quick resolution. They promptly arranged for the damaged chair to be repaired, demonstrating their commitment to customer satisfaction. Not only did Puji's team address the issue with efficiency, but the quality of the dining chairs surpassed my expectations. Despite the initial setback, I am thoroughly impressed with the resilience and durability of the chairs. Puji's dedication to both the quality of their products and the satisfaction of their customers has undoubtedly won my trust and loyalty. I wholeheartedly recommend Puji to anyone in search of both high-quality furniture and exceptional customer service. Thank you, Puji, for turning a potentially disappointing situation into a testament of your unwavering commitment to customer satisfaction.
J James
1530 days ago

Unmatched Service and Quality – Puji Shines Bright!

Embarking on a quest for the perfect dining chairs landed me on Puji.com, and the experience was nothing short of extraordinary. Despite a mishap with the delivery company mishandling my chairs, Puji's customer service swooped in as the guiding light. They reassured me, promising swift resolutions for any issues, and they delivered just that. Upon inspecting the chairs, a small rip became apparent. However, Puji didn't falter. They swiftly arranged for a repair, ensuring that my dining set would be flawless. Not only did Puji salvage the situation with grace, but the chairs themselves were a testament to their commitment to quality. My heart brims with contentment every time I sit at my dining table, surrounded by Puji's craftsmanship. This level of dedication is rare, and I am immensely grateful for the exceptional service and top-notch products. Without a doubt, I wholeheartedly and enthusiastically recommend Puji to anyone in search of excellence.
D Daren Wild
1658 days ago

Elegant Charm and Exceptional Customer Service

I recently made a delightful discovery at Puji.com - the Vintage Vegan Leather Chairs. As a discerning shopper in pursuit of the perfect dining set, I was elated to find these stunning chairs. Their timeless charm and impeccable quality instantly won me over. Although I encountered a slight issue with one of the chairs, my concerns were promptly addressed by the incredible Hannah from Puji's customer service team. Her unwavering dedication and swift resolution left me thoroughly impressed and genuinely satisfied. I am now the proud owner of these exquisite chairs, and they have effortlessly elevated the elegance of my dining space. Puji's attention to detail and commitment to exceptional customer service have made this shopping experience truly unforgettable. My heartfelt thanks to the entire Puji team for curating such exceptional pieces and delivering above and beyond in customer satisfaction. This is more than a purchase; it's a cherished addition to my home that exudes pure vintage charm.
D Daren Wild
1658 days ago

Pure Classic

My evaluation for puji.com I searched far and large for a eating set. Nothing actually stood out. Bought 2 pairs of the Classic Vegan Leather-based Chairs not too long ago from Puji, was not disenchanted. They're implausible in appears and high quality. Had a slight challenge with one however Hannah was superb in customer support and it was quickly rectified. So pleased with my buy xX Many thanks xX
P Posse1
1711 days ago

A Heartwarming Puji.com Experience: My Silver Buddha Statue

I've always been captivated by the serene beauty of the Silver Buddha Statue, and when I finally received mine from puji.com, my excitement turned into disappointment. The statue arrived cracked, with a broken leg. Despite living abroad and picking it up during a visit to the UK, I reached out to Customer Services, expecting a dismissive response due to the elapsed time. To my surprise, they were exceptional. Their prompt and caring assistance resulted in a new statue being sent out the same day, free of charge. Beyond the mishap, the Silver Buddha Statue is truly a work of art. Its beauty is unparalleled, and it serves as a striking centerpiece on my side unit. It's a rare find, and I struggle to envision my home without it. Puji.com not only offers exquisite pieces, but also exemplifies outstanding customer service. I'm truly grateful for their dedication to ensuring a happy customer.
P Posse1
1711 days ago

Unforgettable Customer Service Experience at Puji.com: A Testimonial Beyond Expectations

When I finally received the Silver Buddha Statue I had eagerly anticipated from Puji.com, my excitement quickly turned to disappointment as I discovered the unfortunate damage incurred during transit. The cracked body and missing leg shattered my hopes of enjoying this exquisite piece. With a heavy heart, I reached out to Puji.com's Customer Services, not expecting much due to the complexities of my international purchase. To my surprise and delight, their response was nothing short of exceptional. Their team offered swift and empathetic assistance, acknowledging my concerns and taking immediate action. Within no time, a replacement statue was dispatched at no extra cost, showcasing their commitment to customer satisfaction. Despite the initial setback, the Silver Buddha Statue eventually graced my home, radiating its beauty and elegance on my side unit. Its charm and uniqueness are truly unmatched, making it a focal point in my decor that never fails to captivate anyone's attention. Puji.com not only delivered a remarkable product that is hard to find elsewhere, but their unparalleled customer service went above and beyond my expectations, turning what could have been a disappointing experience into a memorable one. Thank you for making this purchase more than just a transaction; it was a testament to your dedication to customer care and satisfaction.
P Peter Answer
2309 days ago

A Stunning Chair with a Few Hitches: My Honest Puji.com Experience

After purchasing a chair from Puji.com, I was captivated by how it looked - as stunning as it did in the pictures. However, my overall experience was hindered by a couple of setbacks. Despite the extensive packaging, the chair arrived with noticeable scratches on the arms, revealing the metal beneath the black paint. This was certainly unexpected and disappointing. Furthermore, the communication and coordination with the carriers fell short of the timescale promised during my calls to Puji. Although the carriers were eventually helpful, the delayed contact was a letdown. Additionally, I was left with a sizable wooden pallet to dispose of after the furniture delivery, which was a first for me and not an ideal part of the experience. Despite these challenges, I must commend Puji for their product quality. Moving forward, I would consider purchasing from them again, but I would prefer to physically inspect the item and arrange for self-pickup to mitigate any potential delivery issues. In conclusion, while my experience had its drawbacks, Puji's visually appealing products and potential for improvement in service leave a hopeful outlook for future transactions.
P Peter Answer
2309 days ago

Wonderful wanting chair however expertise marred by a few factors

My evaluate for puji.com The chair appears nearly as good as the photographs however, regardless of numerous packaging, the chair had a few scratches on the arms by means of the black paint and right down to the steel, which I'd not count on. Though, as soon as they'd made contact, the carriers had been useful, contact was not made inside the timescale said in calls to Puji. I've additionally by no means had a furnishings supply the place I used to be left with a big picket pallet to eliminate. I'd purchase once more from Puji however I'd wish to go and see the merchandise and carry it house myself if doable.
M Maurice Pannell
2339 days ago

Transformed My Living Space: A Review of Puji’s Modern Occasional Tables

Puji.com has truly enhanced my home with their exceptional service and products. After ordering two modern occasional tables over the phone, I was amazed by their efficiency, responsiveness, and impeccable communication regarding potential changes to delivery options. What's more, their pricing was the most competitive, making the decision even easier. Upon collecting the tables from their premises, I experienced their impeccable customer service firsthand. Despite the slight challenge of finding their location, the staff's warmth and professionalism made the visit a pleasure. The tables themselves have transformed my living space. Their quality and craftsmanship exceeded my expectations, and I couldn't be happier with my purchase. Overall, Puji.com has been an absolute delight to deal with, and I highly recommend their products and services to anyone looking to elevate their home decor. Thank you, Puji, for the exceptional experience!

Introduction

Puji.com is an online retailer that specializes in offering a wide range of high-quality home furniture and decor products. With its extensive selection and commitment to excellent customer service, Puji.com has quickly become a favorite destination for homeowners and interior design enthusiasts alike.

Pros and Cons

Pros:
  • A vast selection of home furniture and decor products to suit various styles and preferences.
  • High-quality products that are carefully crafted using sustainable materials.
  • Competitive pricing and excellent value for money.
  • Responsive and helpful customer service team.
  • Easy-to-navigate website with user-friendly features.
  • Flexible returns and exchange policy.
  • Regular promotions and discounts for added savings.
Cons:
  • Limited physical store locations, mainly operating online.
  • Shipping costs may be significant for bulky items.

User Experience

Puji.com offers a seamless and enjoyable user experience. The website's clean and intuitive interface allows customers to browse through various categories and easily find the products they're looking for. The search function and filters make it even more convenient to narrow down options. The detailed product descriptions and high-resolution images help users make informed purchasing decisions. Overall, Puji.com prioritizes user experience, ensuring a hassle-free shopping journey.

Pricing and Value for Money

Puji.com offers competitive pricing for its range of high-quality home furniture and decor products. While some items might lean towards the higher end of the price spectrum, the quality, craftsmanship, and durability make them a worthy investment. Puji.com's commitment to sustainability and using eco-friendly materials further emphasizes the value for money, as customers can trust that their purchases are not only aesthetically pleasing but also environmentally conscious.

Customer Service

Puji.com takes pride in its exceptional customer service. The responsive and knowledgeable support team is readily available to address any inquiries or concerns promptly. Whether customers need assistance with product recommendations, order tracking, or returns, Puji.com ensures a personalized and efficient experience. Customers can reach out via phone, email, or live chat, and can expect a friendly and helpful response every time.

Product Quality and Selection

Puji.com offers a remarkable selection of home furniture and decor items that are crafted with utmost care and attention to detail. From timeless designs to contemporary styles, Puji.com caters to a wide range of preferences and aesthetics. The products are made using sustainable and ethically sourced materials, delivering not only durability but also peace of mind for environmentally conscious shoppers. Each item undergoes rigorous quality control to ensure customers receive only the best.

Website Usability

Puji.com's website is designed with usability in mind. The intuitive navigation allows users to effortlessly explore and find their desired products. The well-categorized sections and filters enable customers to refine their search according to specific criteria, making the shopping experience more efficient. The website loads quickly, ensuring a smooth browsing experience without unnecessary delays. Puji.com also prioritizes mobile responsiveness, making it accessible for users on various devices.

Returns and Exchanges

Puji.com understands that sometimes a product may not meet customer expectations. To address this, Puji.com offers a hassle-free returns and exchange policy. Customers have a generous period of time to initiate a return or exchange, and the process is straightforward. Puji.com provides clear instructions and ensures customers receive timely updates on the progress of their return or exchange. The customer service team is readily available to assist throughout the process, exemplifying Puji.com's commitment to customer satisfaction.

Promotions and Discounts

Puji.com regularly offers promotions and discounts, providing customers with opportunities to save money. These promotions may range from site-wide discounts to seasonal sales, making it beneficial for customers looking to furnish or redecorate their homes. By subscribing to Puji.com's newsletter or following their social media channels, customers can stay updated on the latest promotions and exclusive offers, ensuring they don't miss out on any opportunities to save.

Reputation

Puji.com has built a strong reputation within the home furniture and decor industry. Known for their high-quality products, excellent customer service, and commitment to sustainability, Puji.com has garnered a loyal customer base. Positive customer reviews and testimonials attest to the company's reliability and trustworthiness, further enhancing their reputation. With years of experience and a consistent dedication to delivering exceptional products, Puji.com is a reputable source for home furnishings.

Payment Options

Puji.com provides a variety of payment options to accommodate customer preferences. These options include major credit cards, debit cards, PayPal, and bank transfers. By offering multiple payment methods, Puji.com ensures a convenient and secure checkout process for customers.

Loyalty Programs

While Puji.com does not currently offer a formal loyalty program, the company rewards repeat customers through personalized offers, special discounts, or early access to sales. Puji.com acknowledges and appreciates the loyalty of its customers, aiming to provide ongoing value and excellent customer service to foster long-term relationships.

Customer Reviews

Customer reviews play an integral role in Puji.com's commitment to transparency and continuous improvement. Puji.com encourages customers to share their experiences and opinions, providing valuable feedback for both the company and potential shoppers. These reviews can be found on the product pages and are vetted to ensure authenticity. By actively engaging with customer feedback, Puji.com demonstrates its dedication to maintaining a high standard of customer satisfaction.

Community Involvement

Puji.com recognizes the importance of giving back to the community and actively participates in charitable initiatives. Through partnerships with nonprofit organizations and community events, Puji.com contributes to causes that align with their values. By investing in the betterment of society, Puji.com demonstrates its commitment to not only providing excellent products but also making a positive impact.

Shipping and Costs

Puji.com offers reliable and efficient shipping services for its products. Shipping costs may vary depending on the size and weight of the items, as well as the customer's location. Puji.com strives to provide competitive shipping rates while ensuring the safe and timely delivery of purchases. Customers can expect transparent and accurate shipping cost calculations during the checkout process. Puji.com also provides tracking information, allowing customers to monitor their shipments until they reach their doorstep. In conclusion, Puji.com is a reputable online retailer that offers an extensive range of high-quality home furniture and decor products. With competitive pricing, exceptional customer service, and a commitment to sustainability, Puji.com provides customers with a seamless and enjoyable shopping experience. The company's dedication to product quality, user-friendly website, flexible returns policy, and community involvement further contribute to its positive reputation. Whether customers are seeking timeless classics or contemporary designs, Puji.com is a trusted source for those looking to enhance their homes.