User Review Scores: Pie Chart Analysis

3% users rated Terrible
8% users rated Poor
48% users rated Average
10% users rated Very Good
33% users rated Excellent
User Reviews


Purayati is a trusted online supplement store that provides its customers with high-quality health supplements, vitamins, and minerals at reasonable prices. They believe that everyone should have access to essential nutrients that help maintain a healthy lifestyle. Purayati has been successful in providing its customers with supplements that cater to their specific requirements while maintaining international standards.

Pros and Cons

  • Free shipping on orders above ₹499.
  • Reasonable pricing compared to other online supplement stores.
  • Wide range of products catering to various health needs.
  • High-quality supplements with no harmful chemicals and additives.
  • Secure payment options.
  • No cash on delivery option.
  • No loyalty program for regular customers.
  • Minimal information about the founders and team members on the website.

User Experience

Purayati has a user-friendly website that makes it easy for customers to navigate and find the products they need. The website is well-organized and has detailed product descriptions, along with customer reviews. The ordering process is simple, and the website accepts multiple payment options, making it convenient for customers.

Pricing and Value for Money

Purayati offers reasonable pricing for their high-quality products, making it affordable for customers to buy health supplements regularly. The pricing is competitive compared to other online supplement stores, and customers can save money by using Purayati coupons and promo codes.


Some of the popular online supplement stores in India are Healthkart, musclekart, and MyFitFuel. However, Purayati stands out for its focus on providing high-quality supplements catering to specific health needs.

Customer Service

Purayati has efficient customer service that addresses customer queries promptly. Customers can reach out to them via phone or email, and they can expect a quick response. However, there is no live chat option on the website.

Product Quality and Selection

Purayati is committed to providing its customers with high-quality supplements made with natural ingredients and no harmful chemicals. The brand ensures that all its products are tested for purity and potency, and customers can trust that they are getting the best supplements possible. They have a wide range of products catering to various health needs, including bone health, immunity, and weight management.

Website Usability

Purayati has a user-friendly website that is easy to navigate. The website is well-organized and has detailed product descriptions, along with customer reviews. The ordering process is simple, and customers can easily find the products they need using the search bar or by browsing the product categories.

Returns and Exchanges

Purayati has a hassle-free return and exchange policy. Customers can return the products within 10 days of delivery if they are not satisfied with the quality or if the wrong product has been delivered. However, the product should be unopened and in its original packaging.

Promotions and Discounts

Purayati offers discounts and promo codes to its customers regularly. Customers can save money by using these offers while buying their favorite supplements. They also have combo offers and bulk discounts for customers who want to buy in bulk.


Purayati has gained a good reputation in the online supplement industry for providing high-quality supplements at reasonable prices. Customers trust the brand for its commitment to quality and transparency in its operations.

Payment Options

Purayati accepts multiple payment options, including debit/credit cards, net banking, and UPI payments, making it convenient for customers to pay online.

Loyalty Programs

Purayati does not have a loyalty program for regular customers, which could be a drawback for some customers who prefer to shop from the same brand regularly.

Customer Reviews

Customers have given positive reviews about Purayati's products and service. They appreciate the quality of the supplements and the reasonable pricing. However, some customers have complained about delayed deliveries.

Community Involvement

Purayati has not been involved in any community initiatives or social projects, which could be a drawback for customers who prefer to shop from brands that support community development.

Shipping and Costs

Purayati offers free shipping on orders above ₹499. However, the delivery time can be longer than expected, and customers may have to pay additional charges for expedited shipping.

Jini Jain Senior News Reporter

Hi, I'm Jini Reddy, an award-winning author and journalist from London. I'm best known for my two non-fiction books, Wanderland and Wild Times, both of which have received critical acclaim. Wanderland,...