Users Voice for Puresmile

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Puresmile Overall rating
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Review article published on: 11 Jul 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 2 5 5 2.2
Jan 2023 5 2.6 5 4.9 4.8 5
Feb 2023 5 5 1 3 5 1.3
Mar 2023 5 5 5 5 5 1.2
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Detailed Puresmile Review by

Introduction is an Australian-based online store that specializes in providing teeth whitening products and services. The platform offers a range of teeth whitening treatments designed to deliver visible, long-lasting results. is known for its affordable pricing, customer-centric approach, and exceptional quality products.

Pros and Cons

  • Affordable teeth whitening solutions
  • Effective products that deliver long-lasting results
  • User-friendly website that is easy to navigate
  • Excellent customer service
  • Multiple payment and shipping options
  • No physical stores available, only online
  • Limited product selection

User Experience

Navigating the website is a breeze. The platform is well-organized, and customers can easily find what they are looking for. The dental professionals on the site are knowledgeable and provide comprehensive information about each product. Product descriptions are also extensive and informative, providing everything you need to know about the product before purchasing.

Pricing and Value for Money offers affordable teeth whitening solutions that deliver exceptional value for money. With prices ranging from $19 to $299, customers can access teeth whitening treatments that work within their specific budgets. The store also offers regular promotions and discounts, making its products even more accessible to customers.


There are several teeth whitening stores in Australia that offer similar products and services to Puresmile. Some of these include SmilePro Worldwide, HiSmile, and Oral B. However, Puresmile is the most affordable and offers exceptional quality products.

Customer Service is known for its excellent customer service. The website features a live chat function that connects customers with dental professionals who can offer helpful advice and guidance. The platform also provides an extensive FAQ section that answers common questions related to teeth whitening.

Product Quality and Selection

Customers can access a quality range of teeth whitening products from The store stocks a wide range of products, including teeth whitening kits, accelerator lights, and pens. The products are sourced from reputable manufacturers, ensuring that they are safe and effective.

Website Usability

The website is designed with user-friendliness in mind. It is easy to navigate, and customers can easily find the products they are looking for. The website is also designed with a responsive layout, making it easy to browse on mobile devices.

Returns and Exchanges allows customers to return products within 14 days of purchase. If the product is faulty, customers can return it for a full refund, exchange or repair.

Promotions and Discounts regularly runs promotions and discounts. Customers can access these discounts by subscribing to the platform's newsletter or promo codes available on the website.

Reputation has a strong reputation in the market. Customers praise the quality of its products, as well as the excellent customer service offered by the platform. The company has also received many positive reviews on third-party review sites.

Payment Options provides customers with multiple payment options. Customers can pay using credit cards, PayPal, and Afterpay.

Loyalty Programs offers a loyalty program that rewards customers for their loyalty. Customers earn points when they make a purchase, and these points can be redeemed for discounts on future purchases.

Customer Reviews has an extensive collection of customer reviews on its website. These reviews offer useful insights into the platform's products and services, making it easier for customers to make informed decisions.

Community Involvement is involved in various community projects that aim to improve dental health. The company regularly partners with dental professionals to provide free dental check-ups to disadvantaged communities.

Shipping and Costs provides customers with multiple shipping options. Standard shipping is free for orders over $79, or customers can pay extra for express delivery. Shipping costs may vary depending on the weight and size of the products being shipped.