Rate Puzzleyou
X
Rate Puzzleyou
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
60% users rated Excellent
A
Alex
DO NOT ORDER from this company
My review for puzzleyou.com DO NOT ORDER from this companyWe bought a 50$ puzzle and were charged 25$ in fees by UPS. There was never any mention of this throughout the order, and they never even sent an invoice or an order confirmation. They refuse to reimburse anything. Do not buy. G
Gloria Naser
A Heartwarming Journey with Puzzleyou’s Exceptional Care
I am thrilled to share my journey with Puzzleyou, a company that truly stands out for its exceptional customer service. On a quest to create the perfect Christmas gift, I ordered a custom puzzle featuring a cherished family photo. However, upon completion, I discovered a missing piece. Taking a leap of faith, I reached out to Puzzleyou via email, detailing not only the missing piece but also confessing to a couple of errors made during the ordering process. To my amazement, the response was swift and filled with empathy. The team at Puzzleyou not only rectified the missing piece but also addressed the mistakes I had made, ensuring that the final product was flawless. The dedication and commitment shown by Puzzleyou in delivering exceptional customer care left me speechless. They went above and beyond to send me a new and identical puzzle, crafted with precision and attention to detail. I cannot express my gratitude enough for the outstanding customer service provided by Puzzleyou. Their swift actions, genuine concern, and commitment to customer satisfaction have truly set them apart. Thank you, Puzzleyou, for turning a potentially disappointing experience into a heartwarming journey of care and excellence. R
Rick Medugno
Junk!
My review for puzzleyou.com Created and gave this puzzleYOU puzzle to my wife for Christmas. I'm a web developer and designer (so plenty or graphics experience). Their website puzzle creator was pretty poor and lacking. I create my image via Photoshop instead. Anyway, that was not the problem. My wife who does most 1000 pieces puzzles in 2 or 3 weeks (about 20 hours) spent two weeks and could not even get the frame done. To many piece fit perfectly together but did no go together (yeah, one of those). Wasted $30 (with shipping), plus time and frustration. M
Mark Condolora
A Cherished Masterpiece: Unveiling the Magic of Puzzleyou
Reflecting on my recent experience with Puzzleyou.com, I am compelled to share the sheer joy it brought to my wife and I. As Christmas approached, I decided to surprise my wife with an X-large personalized puzzle from Puzzleyou. Little did I know that this heartfelt gift would become her absolute favorite. The puzzle featured a dazzling collage of 12 meticulously selected photos capturing precious moments of our children and grandchildren, each piece a reminiscence of love and happiness. When the puzzle arrived, the picture quality surpassed all my expectations. Each image was vivid and sharp, breathing life into our cherished memories. With the use of high resolution photos and a touch of editing finesse, the final product was a true masterpiece. The quality of the cardboard and precision cutting of the pieces further exemplified the dedication to excellence by Puzzleyou. Size truly mattered in this case, as the X-large dimensions allowed the details in each photo to shine, eliminating the need for squinting or straining our eyes. Every piece held a story, a moment frozen in time, waiting to be reassembled into a beautiful narrative. Navigating the Puzzleyou website was a breeze, offering a seamless and user-friendly experience from start to finish. The ease of uploading, editing, and customizing our puzzle made the entire process a delight, setting the stage for the magic that unfolded when the completed puzzle graced our table. In conclusion, Puzzleyou not only delivers puzzles; they deliver memories, emotions, and shared experiences. This personalized puzzle has now taken its rightful place as a cherished adornment in our home, a testament to the love and laughter that binds our family together. Thank you, Puzzleyou, for turning moments into masterpieces. V
Vicki Earney
Good Quality Product
My review for puzzleyou.com Good Quality Product! Making an ordering the puzzle was very easy. You're kept in the loop as far as communications and when you should receive your puzzle. The pieces are VERY sturdy and not easily bent. My granddaughter loves puzzles and this was a special gift for her. It was my favorite picture of the two of us and the quality of the picture was amazing. I definitely recommend this product. A
Alex Cameron
Worse company I ever ordered from the…
My review for puzzleyou.com Worse company I ever ordered from the product is low quality and they surprise you with extra shipping fees becouse they are from Germany. Just by local and avoid these people. I thought the price was decent till I got an additional 1/3rd the price added in fees. I definitely feel ripped off I could have gotten the same thing for less. S
Samantha Lush
Unforgettable Memories Created, Customer Service Lacking
Embarking on a journey with puzzleyou.com, I was eager to piece together a 1000-piece puzzle, envisioning the joy it would bring. However, my experience was marred by unexpected costs and subpar customer service. Despite paying a $15 shipping fee to the company, I was taken aback by a surprise $20 fee from UPS. Disheartened, I reached out to customer service, seeking clarity on the additional charge, but alas, my attempts fell on deaf ears. As I eagerly awaited the arrival of my puzzle, the excitement dimmed upon discovery that the date displayed on the puzzle was cut off, a stark contrast to the flawless preview I had envisioned. While the journey of assembling the puzzle was memorable, the customer service experience left much to be desired. Reflecting on my time with puzzleyou.com, while the final product may not have been flawless, the memories created while piecing together the puzzle remain unforgettable. M
Mike Laskey
Do not use this company
My review for puzzleyou.com Do not use this company. They cut off a person in my photo then denied any culpability. Customer service made no offer to rectify. There is no proof sent to approve. You either get what you want delivered or you don't. If you don't. They do not care. I lost $300 to their poor system. Do not use this company. C
Carl Smith
Great quality custom puzzles!
My review for puzzleyou.com I see several poor reviews but when you read them, almost all are caused directly by the consumer and not the company. My puzzle arrived quickly, just as I ordered it. Pieces were very high quality and durable. I have ordered twice now from this company and no issue either time. You just need to make sure you are uploading high resolution photos and you need to make sure you review it carefully before ordering because you will get what you ordered. T
Tanika
I never had a puzzle made before
My review for puzzleyou.com I never had a puzzle made before, and my recent trip to Pigeon Forge, TN made me think to do it just because of the beautiful pics I took. I found Puzzle You while searching online and decided to try it. I'm so glad I did. I got the puzzle very fast and went to work. At first, I was missing some of the border pieces and contacted them. They sent me a replacement puzzle right away and now it is complete and it came out beautifully. I'm about to have another puzzle made and I can't wait. PuzzleYou is now my new place to have puzzles made. L
Lucy Simard
Impressively Easy Customization and Quick Delivery: A Heartfelt Puzzle You Testimonial
When I stumbled upon Puzzleyou.com, I was hesitant about creating a personalized puzzle online. However, my experience was honestly really good. The feature that stood out to me was the ability to customize not only the puzzle but also the box cover. This attention to detail made my gift truly unique. What I appreciated most was the website's user-friendly interface that guided me through the process, ensuring that my photo was of high enough resolution for a quality result. This attention to detail boosted my confidence in the final product. Despite being in Canada, I was pleasantly surprised by how quickly my order was delivered. The prompt arrival added to the overall positive experience, showcasing the company's efficiency and commitment to customer satisfaction. As I eagerly await the recipient's reaction to the finished puzzle, the initial impression of the product's quality has left me thoroughly impressed. Without a doubt, I can attest to the seamless user experience, swift delivery, and impressive product quality that Puzzleyou.com has to offer. This has truly been an experience worth sharing. S
steve johnson
Transformed Memories Lost in a Jigsaw Puzzle
Reflecting on my recent experience with puzzleyou.com, I find myself grappling with a mix of disappointment and frustration. The excitement of ordering four 1000-piece puzzles was quickly overshadowed by the realization that the photo I uploaded had cut out two cherished members of my family. It was a heart-wrenching discovery, made even more distressing by the fact that the website's design preview feature did not clearly display the image proportions. Upon noticing the error before shipment, I promptly reached out to their customer service team in hopes of rectifying the situation. However, I was met with a response indicating that it was too late to make any changes. The sinking feeling of receiving $131 worth of puzzles that would hold little sentimental value hit me hard, knowing that they would likely end up discarded, a stark contrast to the joy and bonding I had envisioned while putting them together. While the unfolding of events may have left me disheartened, I can't help but reflect on the importance of attention to detail and clear communication in such personalized services. The bittersweet lesson learned from this experience serves as a reminder to tread carefully when preserving precious memories through custom creations, and to always double-check the finer details before finalizing an order. G
geenath rathnayake
Marvelous!!!
My review for puzzleyou.com They really did a marvelous job at making my custom picture puzzle! Excellent quality puzzle , feels like a canvas! Fast shipping and amazing customer service! Highly recommend! Definitely be buying more puzzles from them! S
Suzan Hudson
Awful company
My review for puzzleyou.com Awful company. Ordering process difficult. Hard to properly proof due to size. Puzzle arrived. Very poor quality and heads were cut off in many pictures. Contacted customer service. Slow to respond and reply with it’s all your fault. But if you’d like to give them even more money they will reprint at a discount. Responses are very condescending. Don’t waste your money. Go elsewhere. I did and it’s a world of difference. Response to company reply: How nice it would have been for any or all of this rebuttal to be truthful and accurate. D
David Focht
An Unforgettable Bonding Experience with Puzzleyou.com
Embarking on our journey to turn a cherished family photo into a timeless keepsake with Puzzleyou.com was an absolute delight. From the moment we landed on their website, we were greeted with clear and concise instructions, making the process smooth and enjoyable. The interactive review feature provided us with peace of mind, ensuring our photo was picture-perfect for the puzzle creation. What truly set Puzzleyou.com apart was their lightning-fast service – our personalized puzzle arrived well before expected, adding an element of surprise and excitement to our experience. The final product was nothing short of stunning, capturing the essence of our precious memory flawlessly. One of the highlights of our puzzle-making adventure was the flexibility to choose the number of pieces, allowing even our youngest family member, a 4-year-old, to actively participate in putting together this special masterpiece. Witnessing the joy on our little one's face as they contributed to our creation was priceless. As we reflect on this heartwarming experience, we eagerly anticipate delving into another puzzle project with Puzzleyou.com. The harmonious blend of quality, efficiency, and inclusivity has left an indelible mark on our hearts, creating a lasting fun family memory that we will cherish for years to come. Thank you, Puzzleyou.com, for helping us craft unforgettable moments together.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
Puzzleyou.com is an online platform that specializes in personalized puzzle products. With a wide range of options available, they offer a unique and creative way to capture memories and create lasting keepsakes. From photo puzzles to puzzle games, Puzzleyou.com aims to provide high-quality customized products that cater to different preferences and occasions.Pros:
- Wide variety of puzzle products: Puzzleyou.com offers a diverse selection of personalized puzzles, including jigsaw puzzles, photo puzzles, and puzzle games. This allows customers to find the perfect fit for their specific needs.
- High-quality products: The puzzles from Puzzleyou.com are made with precision and attention to detail. The pieces are sturdy and durable, ensuring that the puzzles can be enjoyed for years to come.
- Easy customization process: Creating a custom puzzle on Puzzleyou.com is straightforward and user-friendly. Customers can upload their own photos and add personalized texts or messages to make their puzzle truly unique.
- Fast and reliable shipping: Puzzleyou.com delivers orders in a timely manner, ensuring that customers receive their puzzles promptly. With efficient shipping methods, customers can enjoy their personalized puzzles without any delays.
- Secure payment options: Puzzleyou.com provides a range of secure payment options, giving customers peace of mind when making purchases on the website.
Cons:
- Limited editing options: While Puzzleyou.com offers customization features, some users may find the editing options to be slightly restrictive. Additional editing tools or effects could enhance the creative possibilities.
- Shipping costs may apply: While the shipping process is reliable, customers should note that shipping costs may apply to their orders. However, the transparency in pricing ensures customers are aware of any additional charges upfront.