Users Voice for Pyramidcollection

84% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
12% users rated Excellent
Pie Chart Review Representation for Pyramidcollection
Pyramidcollection Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 26 Aug 2019

Last updated by on 08 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Oct 2021 1 4.3 4.3 1.2 4 2.7
Nov 2021 1 4.3 4.4 2.1 4.3 3.8
Dec 2021 2.4 3.8 4.3 1.5 4.3 4.4
Jan 2022 1 4.4 4.3 1 4.2 4.3
Mar 2023 1 4.1 3.4 1.2 4.1 4.1
Line Chart for Rating of peer stores

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Detailed Pyramidcollection Review by

Introduction

Pyramidcollection.com is an online retailer that features unique clothing and accessories inspired by mythology, fantasy, and gothic styles. The website offers a diverse range of products that cater to the tastes of individuals who love avant-garde fashion.

Pros and Cons

Pros:
  • Wide range of products
  • Unique, mystical and dark designs
  • Variety of sizes and categories
  • Free shipping on orders above $25
  • Easy navigation and search functions
Cons:
  • High price points
  • Limited sales and promotions
  • Return shipping costs are the responsibility of the customer

User Experience

The layout of pyramidcollection.com is simple and user-friendly. The menu is divided into six categories: Apparel, Jewelry, Home Decor, Gifts, Accessories, and Sale. Each category has subcategories that make it easy for users to find what they are looking for. The website's search function works well and returns accurate results.

Pricing and Value for Money

Pyramid Collection's products range from $20 to $300, with most items priced around $50. While some of the designs may seem expensive, they are unique and well-made with high-quality materials.

Alternatives

Other online retailers that feature similar styles include Dolls Kill, Hot Topic, and ASOS.

Customer Service

Pyramid Collection's customer service team is responsive and helpful. Customers can contact support through email or phone for assistance with orders, returns, and exchanges.

Product Quality and Selection

Pyramid Collection offers a wide range of products that are high-quality and well-designed. The clothing and accessories are made with unique fabrics and materials that are durable and long-lasting.

Website Usability

The website is easy to navigate and user-friendly. The search function is accurate, and the product pages provide detailed descriptions and photos of each item.

Returns and Exchanges

Pyramid Collection offers returns and exchanges within 30 days of purchase. However, customers are responsible for the cost of return shipping.

Promotions and Discounts

Pyramid Collection occasionally offers sales and promotions, but they are not frequent. Customers can sign up for the email newsletter to receive updates on special offers.

Reputation

Pyramid Collection has a solid reputation for offering unique, high-quality products. The company has been in business for over 35 years and has a large customer base.

Payment Options

Customers can pay for their purchases using Visa, Mastercard, American Express, Discover, and PayPal.

Loyalty Programs

Pyramid Collection does not currently offer a loyalty program.

Customer Reviews

Customers rave about the quality and uniqueness of Pyramid Collection's products. However, some note that the prices are high, and the return shipping costs can be a downside.

Community Involvement

Pyramid Collection does not currently have any notable community involvement initiatives.

Shipping and Costs

Pyramid Collection offers free shipping on orders over $25 within the US. Standard shipping costs vary depending on the destination and order total. International shipping is also available at an additional cost. Orders are typically processed within 2-3 business days.

Pyramidcollection Recent User Reviews

User Rating

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Reviewer Name: Olga

Review Submission Date: 2022-01-04

Review Title: Do not buy stuff from Pyramid…
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Review Description: Do not buy stuff from Pyramid Collection. Very bad quality of clothes and jewelry. Terrible service. They are stealing money , signing you for VIP program without you knowing that and continue to charge you every month every mounth even thought you called them and dispute this charge. You will pay expensive shipping and retirned fee plus carierr charge. Incredible bad service.

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Reviewer Name: Renée Holder

Review Submission Date: 2021-12-05

Review Title: Credit Card Thieves
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Review Description: They claimed my order for a jacket could not be processed as my credit card info was incomplete. I called customer service and they confirmed my info and took the phone number of the CC company. The order never went through and my card was charged for a flight to Peru! Someone stole the info. I had to cancel my card. They are FRAUDS and THEIVES.

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Reviewer Name: James Kelly

Review Submission Date: 2021-11-20

Review Title: Stealing money from us.
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Review Description: Order Date 111721Order Number W5624872Product Total $59.95Tax $4.38Shipping Charge $11.99Carrier Imposed Surcharge $1.00Total Billed $77.32I called both the pyramid collection and fedex both said they are not responsible for the Carrier Imposed Surcharge. The only thing I can think of is they are working together to steal money from us.

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Reviewer Name: Consumer

Review Submission Date: 2021-11-16

Review Title: Terrible service
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Review Description: Terrible service! Placed order a month ago. Have inquired 3 times as to when it will be processed and shipped, to no avail. Rep says someone will call me…website is down (has been down for 3 weeks). I will be disputing my credit card charge and needless to say, will not be ordering again. Also paid extra for expedited shipping ….lol. What a joke.

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Reviewer Name: Erica Eldred

Review Submission Date: 2021-11-05

Review Title: Never had any problems from this…
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Review Description: Never had any problems from this company. Always got my orders correct and on time. Loved the merchandise. Its sad that all of a sudden so much negative is pouring through this. I have been ordering for over 10 years and loved everything

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Reviewer Name: LLopez

Review Submission Date: 2021-09-30

Review Title: Absolute rubbish, horrible company, so disappointed
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Review Description: To echo what others have already said, I placed an order 6 days ago with no word, or shipping information from Pyramid. I've phoned twice only to be told my order is shipping that day each time. Today the person told gave me a tracking number and said that it is FedEx but it is a bogus number. I'm now wondering if I'm ever going to get my order from them.

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Reviewer Name: Barbara Procter

Review Submission Date: 2021-08-27

Review Title: Terrible service and misleading terms
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Review Description: Terrible service and misleading terms. We ordered and paid for Fed-X shipment but they sent overseas by boat. The package is going to take 3 weeks or more and we have no recourse. We contacted Pyramid cust service and they were more than useless. Never shop here!!!!!

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Reviewer Name: Trisha

Review Submission Date: 2021-01-20

Review Title: My stuff I bought was great
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Review Description: I bought a beautiful shirt and dress and pair of boots I absolutely adore I’ve had them now fir 7 years and had zero issues with them......I’ve never had them charge me any extra fees, the quality of the dress is fabulous and so is the top and boots still wearing all three items after 7 years.....I wonder if they changed owners ?

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Reviewer Name: Mike Dawson

Review Submission Date: 2020-10-08

Review Title: Ordered gift 2 $100 gift cards for my…
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Review Description: Ordered gift 2 $100 gift cards for my wife and they don't honor them. You cant apply more than 1 gift card per order because they make money on shipping. Also, they don't honor the balance of the gift card...for example: if you have a $100 gift card, and order $49 of items, you lose the remaining $51.

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Reviewer Name: Shay Dave Phillips

Review Submission Date: 2020-09-30

Review Title: There is no 0 star
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Review Description: There is no 0 star, but Quality of their clothes are poor and I would never order anything from them again. The three long skirts I ordered barely reached my bottom of my knee and the quality was so poor, they were returned but it was hard to talk to anyone on the phone and they will charge you monthly fees still telling you you join some kind of a club