Quicklens Reviews

Voted Good (4/5)

102 Votes

48 Reviews

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In the Contact Lenses Supplier category

Pie-Chart Analysis

10% users rated Terrible
4% users rated Poor
0% users rated Average
8% users rated Very Good
77% users rated Excellent
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Y Yan Chen
49 days ago

Patience Rewarded: Exceptional Service and Timely Delivery

After a seamless experience with QuickLens.com.au, I am delighted to share my feedback. Placing an order for contact lenses on December 14th, 2023, I eagerly awaited their arrival. Patiently tracking the delivery status, I confirmed my order had been dispatched promptly. To my relief and joy, the package arrived within the expected timeframe, showcasing QuickLens' commitment to efficient service. I appreciate the team's efforts and commend them for their exceptional service and timely delivery. Thank you, QuickLens.com.au, for a wonderful customer experience!
D Deb Micallef
51 days ago

Life-Changing Convenience and Dependability – A Testimonial for Quicklens.com.au

From the moment I discovered Quicklens.com.au, my life has been revolutionized by their unparalleled convenience and reliability. Ordering contact lenses has never been easier, thanks to their user-friendly website and seamless ordering process. What sets Quicklens.com.au apart is their unwavering dependability. I no longer have to worry about running out of contacts, as their prompt deliveries always arrive right on time. This peace of mind is priceless, allowing me to focus on what truly matters without the stress of last-minute replacements. Whether I need daily, weekly, or monthly lenses, Quicklens.com.au consistently delivers exceptional service. Their dedication to customer satisfaction is evident in every interaction, making me a loyal customer for life. Thank you, Quicklens.com.au, for making the previously mundane task of ordering contacts a breeze. Your commitment to simplicity and reliability has truly changed the game for me, and I cannot recommend your services highly enough.
Y Ying Yeung
51 days ago

Transformed My Vision: A Heartfelt Journey with QuickLens

I embarked on a quest for clearer vision and stumbled upon QuickLens, hoping to find solace with the Acuvue Oasys lens, a two-week gem. Initially mesmerized by the ease of ordering from quicklens.com.au, my anticipation soared, only to be met with dismay as the lenses seemed to disintegrate prematurely after just a single week. Despite this hiccup, the impeccable customer service at QuickLens made all the difference. They not only listened attentively to my concerns but also swiftly offered a resolution that exceeded my expectations. Their dedication to customer satisfaction truly shines through, turning what could have been a negative experience into a positive one. In the end, QuickLens transformed my vision not only physically but also in how I view exceptional customer service. I am grateful for their prompt assistance and the genuine care they showed throughout my journey. If you seek a blend of quality products and outstanding customer support, look no further than QuickLens – they've got your back, and your eyes!
S Seamus Kearney
53 days ago

An Unbeatable Combination: Speedy Service and Affordable Rates!

I cannot express how thankful I am for stumbling upon QuickLens.com.au. Their fast turnaround time and reasonable prices have truly saved me in so many situations. As someone with a hectic schedule, I often find myself needing new lenses urgently, and QuickLens has never failed to deliver promptly. Their efficiency is unmatched! Moreover, their prices are incredibly competitive without compromising on quality. I used to overspend on lenses until I discovered this gem of a website. Now, I not only save money but also receive top-notch products. It's a win-win situation with QuickLens! To anyone in need of reliable service, quick deliveries, and pocket-friendly prices, look no further than QuickLens.com.au. They have gained a loyal customer in me, and I cannot recommend them enough!
M Mark
58 days ago

Life-changing Vision with Quicklens

I can't express how grateful I am for discovering Quicklens! Their extensive collection of products at such unbeatable prices has made a world of difference for me. Not only did I find exactly what I needed, but the speedy and reliable delivery exceeded my expectations. Quicklens has truly transformed my vision and my life.
J Jacs
61 days ago

Unmatched Service and Speed: A Lifesaver for Contact Lens Wearers!

Let me tell you about my experience with Quicklens - a company that truly lives up to its name! For years now, I have relied on Quicklens for my contact lens needs, and I have never been disappointed. The convenience of having my much-needed contact lenses delivered promptly is a game-changer. As a contact lens wearer, time is of the essence, and Quicklens has always ensured that I receive my order swiftly. Their efficiency and dedication to customer satisfaction are truly unmatched. Whether it's a last-minute order or a routine prescription refill, Quicklens has always come through for me. Thanks to Quicklens, I can confidently say that I never have to worry about running out of contact lenses. Their seamless ordering process, reliable delivery, and top-notch customer service have made them my go-to company for all things contact lens-related. If you're looking for a company that takes care of your needs with speed and precision, look no further than Quicklens. They are not just good; they are exceptional!
M Mary
68 days ago

Ordering contact lens from Quicklens is straightforward…

My evaluation for quicklens.com.au I've ordered contact lenses from this firm for a few years. If there's a delay, that is all the time communicated. Nicely packaged, all the time the proper order. Often delivered inside two weeks. Extremely really helpful!
B Bharat Gordhan
71 days ago

An Exceptional Transformation

It's not often I find a product that truly exceeds my expectations, but QuickLens from quicklens.com.au has done just that. The quality of the product speaks for itself, delivering an exceptional transformation to my daily routine. The clarity and comfort it provides are unmatched. Although my excitement to receive the product was high, I must admit that patience was key. Waiting for about 2 weeks for my shipment to arrive tested me, but the end result was worth every passing day. The anticipation only heightened my satisfaction upon finally receiving the product. QuickLens has not only improved my vision but has also elevated my overall experience with its remarkable quality. Thank you, quicklens.com.au, for a product that has truly made a difference in my life.
A Annabella Lear
71 days ago

Exceptional Value for Quality Lenses

Embarking on a quest for new lenses in the nick of time, I stumbled upon quicklens.com.au, and boy, was I in for a surprise! As a loyal customer accustomed to a certain price point in Australia, finding my favorite brand at a significantly lower cost was a delightful discovery. These lenses were a steal, offering both quality and affordability in one neat package. Though my lenses took a scenic route from Singapore to reach me, the slight delay in postage was a minor bump in an otherwise smooth road. The anticipation only heightened my excitement upon their arrival, and it was well worth the wait. The moment I donned my new lenses, the clarity and comfort they provided made me forget any previous inconvenience. This experience with QuickLens has not only been a financial win but also a testament to their commitment to providing top-notch products at competitive prices. Despite the initial shipping delay, the overall satisfaction I derived from my purchase overshadows any temporary setback. Rest assured, I will not hesitate to return for a repeat purchase, perhaps next time with the luxury of a more relaxed timeframe. In a world where quality and cost-effectiveness often seem like a rare combination, QuickLens shines brightly as a beacon of value and reliability. Thank you for making my lens-buying experience not just convenient but genuinely unforgettable.
P Pius Risi
76 days ago

Years of Loyalty and Quality Service at QuickLens

Having been a loyal customer of QuickLens for years, I can confidently say that their service is nothing short of exceptional. The competitive prices have saved me both time and money, making it a no-brainer to keep coming back. What truly sets them apart is their prompt delivery time, ensuring that I never have to wait long to receive my much-needed lenses. QuickLens has consistently exceeded my expectations, making my experience with them an absolute pleasure. Thank you, QuickLens, for your unwavering dedication to excellence!
M Melani
77 days ago

Unmatched Clarity: Lifesaver Lenses for Your Eyes!

My experience with quicklens.com.au has been nothing short of amazing! The quality of the lenses is top-notch, providing unmatched clarity and comfort for my eyes. I was blown away by the difference they made in my vision. Although I faced a delay in receiving my order after ordering during Black Friday, the wait was undoubtedly worth it. The customer service team was incredibly helpful and kept me updated throughout the process. I highly recommend ordering well in advance to avoid any delays, especially during busy periods. Despite the wait, I am so impressed with the product that I will definitely be ordering again! Thank you, quicklens.com.au, for providing such exceptional lenses that have truly been a lifesaver for my eyes!
S Silvia Bustos
77 days ago

Life Made Easier: Seamless Ordering and Swift Delivery!

As a long-time customer of quicklens.com.au, I can confidently attest to the seamless experience they provide. Ordering my contact lenses has never been easier, thanks to their user-friendly website that makes the entire process a breeze. Whether I'm restocking my trusted lenses or trying out new products, the convenience of their platform always impresses me. What truly sets quicklens.com.au apart is their commitment to prompt delivery. I appreciate how efficiently they handle shipments, ensuring that my lenses reach me in a timely manner without any hassle. Their reliability in this aspect has given me peace of mind and reinforced my loyalty to their brand over the years. To sum it up, quicklens.com.au has not only simplified my lens-buying routine but also elevated my overall shopping experience. I wholeheartedly recommend them to anyone seeking quality products coupled with exceptional service.
A Amber
79 days ago

A Loyal Eye for Quality: My Ongoing Journey with Quicklens

Embarking on my journey with Quicklens has been nothing short of delightful. Having been a loyal customer for several years, I can confidently say that their color contact lenses have truly transformed my vision, adding a touch of flair to my everyday look. One of the standout features of Quicklens is their impeccable service when it comes to deliveries. Despite being based in Australia, I am always amazed at how swiftly my orders are processed and delivered to my doorstep. This level of efficiency and reliability has truly set Quicklens apart from other online retailers I have encountered. The reassurance of consistent quality, combined with the convenience of prompt deliveries, has solidified my loyalty to Quicklens. It's not just about buying products; it's about forming a lasting bond with a brand that consistently proves its dedication to customer satisfaction. In a world where choices are abundant, Quicklens remains my top pick for all things eye-related. Thank you for being the beacon of reliability and excellence in the realm of online shopping.
J Joanna Rivera
83 days ago

Quicklens.com.au Delivered Beyond Expectations

I can't help but express my satisfaction with Quicklens.com.au. The prompt delivery of my package in perfect condition not only impressed me but also eliminated any potential issues. The inclusion of a free sample was a delightful bonus, showcasing the company's commitment to customer satisfaction. I am genuinely grateful for a seamless experience and will undoubtedly be a returning customer. Thank you, Quicklens.com.au, for exceeding my expectations!
J Joanna Rivera
83 days ago

Flawless Delivery and Gratifying Surprise: A Seamless Experience with QuickLens

As an avid online shopper, punctuality and packaging are paramount to my satisfaction. When my order from quicklens.com.au arrived ahead of schedule and in impeccable condition, my expectations were not just met, but exceeded. Their attention to detail was evident from the moment I unwrapped the parcel. What truly elevated my experience was the inclusion of a complimentary sample. This unexpected gesture not only showcased their generosity but also allowed me to test a new product that I wouldn't have otherwise considered. It's these thoughtful touches that set companies like QuickLens apart in the competitive e-commerce landscape. Moreover, the seamless delivery process meant that I encountered no further issues after receiving my package. This level of reliability instills confidence in me as a customer, knowing that I can depend on QuickLens for my optical needs without any reservations. In conclusion, my experience with QuickLens was nothing short of exceptional. From the stress-free ordering process to the delight of receiving my package promptly and flawlessly, I can confidently recommend QuickLens to anyone seeking outstanding service in the realm of online shopping for eye care products. My appreciation for their commitment to customer satisfaction knows no bounds.

Introduction

QuickLens.com.au is an online retailer that specializes in providing a wide range of contact lenses and related accessories. With a user-friendly interface and an extensive selection of products, QuickLens aims to make the process of purchasing contact lenses convenient and hassle-free. Offering competitive prices, prompt customer service, and fast shipping, this online store has become a trusted and popular choice for contact lens wearers across Australia.

Pros and Cons

  • Pros:
    • Wide selection of contact lenses
    • Competitive pricing
    • Fast and reliable shipping
    • Responsive customer service
    • User-friendly website
  • Cons:
    • Limited selection of non-prescription colored lenses
    • No physical store locations

User Experience

Navigating through QuickLens.com.au is intuitive and effortless. The website has a clean and modern design, with a well-organized layout that ensures users can easily find the products they need. The search function is responsive and provides relevant results, saving customers time. The checkout process is smooth, and users can create an account to track their orders and save their preferences for future purchases.

Pricing and Value for Money

QuickLens.com.au offers competitive prices on a wide range of contact lenses. Their pricing is often lower than traditional brick-and-mortar stores, providing customers with excellent value for money. Additionally, the store regularly runs promotions and discounts, allowing customers to save even more on their purchases.

Alternatives

While QuickLens.com.au is a reliable online store, there are a few alternatives worth considering. Examples include Clearly.com.au, Vision Direct Australia, and Specsavers. These retailers also offer a wide selection of contact lenses, competitive pricing, and good customer service. It's advisable to compare prices and promotions across multiple websites to ensure you get the best deal.

Customer Service

QuickLens.com.au prides itself on providing excellent customer service. They have a dedicated support team that is readily available to assist customers with any queries or concerns. Customers can reach them via phone or email, and they typically respond promptly with helpful and informative answers. Many customers have expressed their satisfaction with the level of customer service they received from QuickLens.

Product Quality and Selection

QuickLens.com.au offers an extensive selection of contact lenses, including daily, monthly, toric, and multifocal lenses. Their products come from reputable manufacturers, ensuring high-quality and safety. The store also provides detailed product descriptions, allowing customers to make informed choices based on their specific needs and preferences.

Website Usability

The website's usability is one of QuickLens.com.au's strong points. It loads quickly and has a responsive design, making it accessible on both desktop and mobile devices. The navigation is straightforward, with well-organized categories and filters that enable users to quickly narrow down their search. Overall, the website's usability greatly enhances the overall shopping experience.

Returns and Exchanges

If customers receive a defective or incorrect product, QuickLens.com.au offers a hassle-free return and exchange policy. Customers need to contact their customer service team within 14 days of receipt to initiate the process. The store provides a prepaid return shipping label, ensuring that customers do not incur any additional costs. Once the returned item is received, QuickLens promptly processes the refund or exchange.

Promotions and Discounts

QuickLens.com.au frequently offers promotions and discounts to provide additional savings to their customers. These promotions can include discounted prices, buy-one-get-one-free deals, and free shipping. Customers can stay updated on the latest promotions by signing up for the store's newsletter or following their social media accounts.

Reputation

QuickLens.com.au has established a reputable name within the contact lens industry. Their commitment to customer satisfaction, competitive pricing, and high-quality products has earned them positive reviews from a large number of customers. Their reputation is further bolstered by their responsive customer service team and efficient shipping process.

Payment Options

QuickLens.com.au offers various payment options to accommodate different customer preferences. Customers can pay for their purchases using credit cards, PayPal, or Afterpay, allowing for flexibility and convenience during the checkout process.

Loyalty Programs

Currently, QuickLens.com.au does not have a specific loyalty program. However, they do occasionally offer exclusive promotions and discounts to their newsletter subscribers and social media followers, rewarding their loyal customers.

Customer Reviews

QuickLens.com.au has received numerous positive customer reviews. Customers appreciate the wide selection of products, competitive pricing, and attentive customer service. Many have mentioned the convenience of shopping online and the speedy delivery of their orders.

Community Involvement

QuickLens.com.au actively engages with its community by participating in charitable initiatives and sponsorships. They are committed to supporting organizations and events that promote eye health and vision care awareness, showcasing their dedication to making a positive impact beyond their role as an online retailer.

Shipping and Costs

QuickLens.com.au offers fast and reliable shipping across Australia. They strive to process orders promptly, with most orders dispatched within 24 to 48 hours. The shipping costs are reasonable, and customers can choose from various delivery options, including standard and express shipping. The estimated delivery times are clearly indicated during the checkout process and are dependent on the customer's location.