Users Voice for Quicklens

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 11 Mar 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 1.8 5 5 2
Jan 2023 5 4.9 5 1 3.1 5
Feb 2023 5 3 3.4 5 5 1
Apr 2023 5 5 3.1 5 5 5
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Detailed Quicklens Review by

Introduction is an online store that offers a wide range of contact lenses delivered right to your doorstep. With a decade-long reputation in the Australian contact lens market, the website provides its customers with a convenient and cost-effective way to purchase products without compromising on quality.

Pros and Cons

One of the most significant advantages of using is that it offers an extensive selection of contact lenses from reliable manufacturers such as Alcon, Bausch & Lomb, CooperVision, and Johnson & Johnson. The site also provides affordable pricing for contact lenses without any shipping fees. However, there is a limited selection of other optical products besides contact lenses, and the website can be difficult to navigate for first-time users.

User Experience

The website's interface is easy to use, and the site offers a mobile-responsive version for users who prefer shopping on their phones. The site's checkout process is efficient, providing numerous payment methods, including credit cards and PayPal. Customers can also track their orders from purchase to delivery.

Pricing and Value for Money offers products at competitive prices regularly. The site also provides bulk discounts, which can help users save money in the long run. Additionally, free shipping is available to customers who purchase products above a certain value.


While Quicklens offers a handful of name-brand contact lenses, there are other online stores that offer a more diverse range of products. For example, offers more than just contact lenses, including prescription eyeglasses and sunglasses from a broader range of brands.

Customer Service offers excellent customer service, with a dedicated team readily available to respond to customer queries and assist with issues. The site also has a Frequently Asked Questions page that can help users solve common problems. For urgent issues, customers can contact the company's customer service hotline.

Product Quality and Selection provides a high-quality selection of contact lenses from top brands, ensuring that customers receive top-rated products. However, the site has limited optical products, with the emphasis solely on contact lenses.

Website Usability

The website is easy for users to navigate, with a straightforward interface that enables customers to shop quickly and efficiently. The site's search function is useful for finding specific products, and customers can filter search results based on brand, price range, and product type.

Returns and Exchanges has an excellent return policy. Customers can return unopened products within ninety days of purchase for a full refund, which is very generous compared to other online stores. Additionally, Quicklens offers a 365-day product warranty, ensuring that customers receive quality products.

Promotions and Discounts offers regular promotions and discounts to customers, which can be found on the site's home page. Additionally, customers can save money by purchasing products in bulk or subscribing to the site's newsletter.

Reputation has a positive reputation in the Australian market, with thousands of satisfied customers. The site has been operating for over a decade, and its long-standing presence in the market attests to its reliability and quality of service.

Payment Options provides numerous payment options, including credit cards and PayPal. Customers can also pay for products via Afterpay or zipPay, which allows them to pay in installments over time.

Loyalty Programs does not offer a traditional loyalty program. However, customers can save money by subscribing to the site's newsletter or purchasing products in bulk.

Customer Reviews has a dedicated review section for customers to write comments and feedback about the products and services offered. Customers can also post reviews on the site's Facebook page.

Community Involvement is not actively involved in community outreach programs or charities. However, the site has a social media presence, actively engaging with customers and offering promotions and discounts.

Shipping and Costs offers free shipping for customers who purchase products above a certain amount. The site provides fast delivery times, with products usually delivered within two to four days. Customers can also opt for express shipping at an additional fee for faster delivery. In conclusion, is an excellent online store for customers looking to purchase contact lenses from top brands at competitive prices. The site offers an efficient and user-friendly experience, with excellent customer service and generous return policies. While the website has limited optical products, the selection of contact lenses is of high quality. Overall, is a reliable and convenient way to purchase contact lenses and other optical products online.