Users Voice for Qustodio

39% users rated Terrible
7% users rated Poor
0% users rated Average
0% users rated Very Good
54% users rated Excellent
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Qustodio Overall rating
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Review article published on: 14 Mar 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 2.7 5 2.6 4.6 1.3 3.9
Nov 2022 5 1 4 4.2 1.4 4.1
Dec 2022 5 5 5 5 5 5
Jan 2023 2 4.9 2.6 3.6 1.4 3
Mar 2023 1 3 5 5 1.3 5
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Detailed Qustodio Review by

Qustodio.com: Protecting Your Family Online

If you want to keep your family safe on the internet, Qustodio is an app you should consider. It comes with a wide range of features that allow you to control and monitor your child's online activities.

Pros and Cons

  • Pros: Easy to install and use, robust content filtering and monitoring, comes with a panic button, supports multiple platforms including Windows, Mac, iOS, and Android.
  • Cons: Limited features on the free version, can be expensive for some families

User Experience

The Qustodio app is intuitive and easy to use. It allows you to set up rules for different users and gives you detailed reports on their online activities. The app is available on multiple platforms, which means you can monitor your child's online activities on different devices.

Pricing and Value for Money

Qustodio offers a free version, but it comes with limited features. The subscription plan starts at $4.58 per month and goes up to $11.95 per month, depending on the plan you choose. Although it can be costly, the value for money is worth it, given the app's robust features and capabilities.

Alternatives

Other parental control apps you can consider include Family Time, Kaspersky Safe Kids, Net Nanny, and Norton Family Premier.

Customer Service

Qustodio offers excellent customer service. You can reach their customer support team through email, phone, or chat. Their response time is impressive, and they provide relevant and helpful answers to customer queries.

Product Quality and Selection

The Qustodio app is well-designed and comes with robust features that enable you to monitor and control your child's online activities. It's available on multiple platforms, which means you can use it on different devices.

Website Usability

The Qustodio website is easy to navigate, and you can easily find all the information you need about the app. The website is well-organized and provides detailed information about the features and pricing plans.

Returns and Exchanges

Qustodio has a 30-day money-back guarantee policy. If you're not satisfied with the app, you can request a refund within 30 days of your purchase.

Promotions and Discounts

Qustodio occasionally offers discounts on their pricing plans. You can save money by taking advantage of these promotions.

Reputation

The Qustodio app has an excellent reputation, and many parents trust it to keep their children safe online. It has received positive reviews from reputable sources such as PCMag, TechRadar, and Tom's Guide.

Payment Options

You can pay for your Qustodio subscription plan using a credit or debit card. The app also accepts PayPal as a payment option.

Loyalty Programs

Qustodio does not have a loyalty program, but they offer discounts to customers who purchase their annual plans.

Customer Reviews

The Qustodio app has received positive reviews from many customers. It has a rating of 4.4 out of 5 stars on Trustpilot, with many customers praising its ease of use and robust features.

Community Involvement

Qustodio is actively involved in the community and has partnered with organizations such as the National Center for Missing and Exploited Children (NCMEC) to create a safer online experience for children.

Shipping and Costs

Qustodio is a software app, and there are no shipping costs involved. You can download the app from the Qustodio website and install it on your device.

Conclusion

If you're looking for a reliable parental control app, Qustodio is worth considering. It comes with robust features that allow you to monitor and control your child's online activities, and it's available on multiple platforms.

Qustodio Recent User Reviews

User Rating

5 stars

20

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Reviewer Name: Steve

Review Submission Date: 2022-12-30

Review Title: False advertising
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Review Description: Absolute rubbish. Bought this app on the basis that it would give my wife and I the option of monitoring the calls and texts of our vulnerable teenage foster child. Signed up and paid for the app, only to discover that I can't monitor calls or texts because I don't own a Mac computer (few people do?!) Going to complain and try to get a refund on what is an extremely limited app. It does not say who has called or texted, or say that a call or text has even come in.

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Reviewer Name: Theodore Orr

Review Submission Date: 2022-12-20

Review Title: Great application
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Review Description: Great application. Very easy to use interface and detailed guide section to support the system. I'm satisfied.

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Reviewer Name: Andrew Spowage

Review Submission Date: 2022-12-05

Review Title: My child can seemly turn off features…
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Review Description: My child can seemly turn off features and restrictions at will. Customer service ride and unhelpful

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Reviewer Name: Zachariah Hodgkins

Review Submission Date: 2022-08-15

Review Title: The app provides very specific…
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Review Description: The app provides very specific information about your kid’s activity. My kids are no more addictive as I am able to control their screen time. Great tool indeed, one can find the location on map. Kudos to the developers for making such useful app

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Reviewer Name: Ethan

Review Submission Date: 2022-08-15

Review Title: Feels like bloatware
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Review Description: Feels like bloatware, consumes 20% of my battery every day. Who knows how much performance it drains. Doesn't let me change the time on the clock on PC. I've also found multiple ways to evade Qustodio on my PC and phone, which defeats its purpose.

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Reviewer Name: lexi/kathy smith

Review Submission Date: 2022-06-29

Review Title: Works somewhat.Contacted them said I…
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Review Description: Works somewhat.Contacted them said I wanted refund doesn't work on windows computer asked for help.They said they would try send pictures but I could pay more for more help.They obviously are not backing up product.Doesn't do much on phone and doesn't work at all on computer.I have uninstalled (without password didn't ask.) Restarted and now it says I have a problem reinstall.Around and around we go.So I paid for a year and they say no refund. Its too many days.Spend your money somewhere else.I will definitely.

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Reviewer Name: Rita

Review Submission Date: 2022-06-01

Review Title: Terrible
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Review Description: Stopped working after only a few months. Their only suggestion is to uninstall and re-install. That would be a pain even if I weren't trying to parent a bipolar kid with anger issues.

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Reviewer Name: Mauricio O

Review Submission Date: 2022-05-19

Review Title: Almost impossible to uninstall from Mac
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Review Description: Almost impossible to uninstall from Mac

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Reviewer Name: AJG

Review Submission Date: 2022-05-07

Review Title: Woeful - please avoid this terrible product
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Review Description: Was initially pleased with this product. Very easy my to use etc. However after less than a week, my daughter worked out how to disable it. So it doesn’t fulfil its intended purpose. It’s a pathetic system

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Reviewer Name: Tyson Wright

Review Submission Date: 2022-01-22

Review Title: Love that it helps me to encourage…
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Review Description: Love that it helps me to encourage healthy screen time manners with my kid Will be recommending it to other parents in school