Users Voice for Qvc
11% users rated Poor
0% users rated Average
0% users rated Very Good
4% users rated Excellent
Rate Qvc Coupons Store
| Oct 2022 | 1 | 4 | 2.6 | 4.6 | 4.4 | 2.8 |
|---|---|---|---|---|---|---|
| Nov 2022 | 1.5 | 4.2 | 4 | 4.2 | 2.7 | 2 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Jan 2023 | 1.3 | 4.1 | 2.6 | 3.6 | 4.6 | 5 |
| Apr 2023 | 1 | 5 | 5 | 5 | 5 | 1.8 |
| Line Chart for Rating of peer stores |
qvc.com
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pharmapacks.com
mahabis.com
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shein.com
Detailed Qvc Review by Aisha Bachlani
Introduction
QVC.com is one of the top online retail stores in the world. The website offers a wide variety of products such as beauty and health products, electronics, jewelry, clothing and accessories, and home and furniture products. QVC was launched in 1986 and since then, it has become a popular destination for online shoppers.Pros and Cons
Pros:- Extensive product range
- Excellent customer service
- Easy product returns and exchanges
- Competitive pricing
- High quality product selection
- Shipping costs can be high
- Some products may be overpriced
- No options for free shipping beyond minimum purchase limits
User Experience
QVC.com offers a seamless user experience with an easy to navigate interface. Customers can easily search for products or browse by category. The website is mobile-friendly and offers a responsive design. The shopping cart feature is easy to use, and the checkout process is straightforward.Pricing and Value for Money
QVC.com offers competitive prices in comparison to other online retail stores. The website offers products at different price points that cater to a variety of customers. Customers can take advantage of promotions and discounts to get better value for their money.Alternatives
QVC.com has several alternatives such as Amazon, Walmart, Target, and HSN. These websites offer similar product categories and pricing.Customer Service
QVC.com offers excellent customer service. Customers can find answers to their queries through the website's help center, live chat or phone support. The QVC customer service team is responsive and helpful.Product Quality and Selection
QVC.com offers high-quality products from well-known brands. The website has a broad range of product categories that cater to different customer needs. The product selection is regularly updated, ensuring that customers can find the latest products.Website Usability
QVC.com is designed with the user in mind, making it easy for customers to navigate the website. The website has a clean and modern design that is appealing to the eye. The website's search bar makes it simple for customers to find the products they are looking for.Returns and Exchanges
QVC.com offers an excellent returns and exchange policy. Customers can initiate the process online or via the phone. The website offers free returns and exchanges within 30 days of purchase. However, customers will need to pay for shipping charges if they are returning products due to change of mind.Promotions and Discounts
QVC.com offers promotions and discounts regularly. These promotions can be found through the website's promotions page or through email newsletters. Customers can take advantage of these promotions to save money on their purchases.Reputation
QVC has established a strong reputation as a reliable and trustworthy online retail store. The website has a loyal customer base, and the company has been in operation for over 30 years.Payment Options
QVC.com accepts various payment options, including credit cards, PayPal, and Easy Pay. The website also offers bill me later options for customers who prefer to pay later.Loyalty Programs
QVC.com offers a QVC credit card that allows customers to earn rewards points on their purchases. These points can be redeemed for rewards such as gift cards, exclusive discounts, and special bonuses.Customer Reviews
QVC.com allows customers to leave reviews on their purchases. These reviews are helpful for other consumers who are considering purchasing a product.Community Involvement
QVC.com is involved in various charity initiatives, including QVC's Shoes for Kids charity. The website also partners with vendors who support various community initiatives.Shipping and Costs
QVC.com offers shipping within the United States and worldwide. Shipping costs vary depending on the customer's location and their selected shipping method. The website also offers free shipping on select products and promotions. However, customers may need to meet a minimum purchase limit to qualify for free shipping.Conclusion
QVC.com is a reputable online retail store that offers customers a convenient and easy shopping experience. The website offers a wide variety of products at competitive prices, and the customer service is excellent. While shipping costs may be high, QVC.com's extensive product range and quality make it a top destination for online shoppers.Qvc Recent User Reviews
Duration
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Reviewer Name: R Beasley
Review Submission Date: 2022-12-27
Review Title: Horrible company and customer service
Review Submission Date: 2022-12-27
Review Title: Horrible company and customer service
Review Description: Horrible company and customer service. I had heard good things but I still do not have my orders and cannot get customer service to respond. Do not trust this company. Money goes out quickly but you never hear from product or I havent yet.
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Reviewer Name: Mrs Barbara Spano
Review Submission Date: 2022-12-23
Review Title: I would like to warn costumers of Qvc…
Review Submission Date: 2022-12-23
Review Title: I would like to warn costumers of Qvc…
Review Description: I would like to warn costumers of Qvc outlet on the ninja 15in1 foodie. Be very careful. I ordered one which arrived in disgusting packaging. Took foodie out and nothing worked. I rang Qvc customer service and was told I had to ring Ninja.apparently these machines come straight from ninja and are obviously not checked. I have now got a refund after a video call showing problems not what you really want. I have now received a brand new one which are now on sale and not much more expensive than the rubbish outlet one.
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Reviewer Name: Ray
Review Submission Date: 2022-12-22
Review Title: Ordered a ps5 they shipped to wrong…
Review Submission Date: 2022-12-22
Review Title: Ordered a ps5 they shipped to wrong…
Review Description: Ordered a ps5 they shipped to wrong address said it would be corrected and sent to my correct address. Contacted again they said they closed my account and if receive a letter in the mail.
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Reviewer Name: Jeff Cox
Review Submission Date: 2022-12-19
Review Title: This is an update of my experience with…
Review Submission Date: 2022-12-19
Review Title: This is an update of my experience with…
Review Description: This is an update of my experience with QVC. So far my experience has not changed, items have not shipped and the charge is still pending eventhough a customer service rep told me he canceled it. I will dispute the charges if they go through. To be fair Swagtron is the 3rd party supplier and told me they cannot track orders that were bought through QVC, eventhough Swagtron ships them.
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Reviewer Name: Sue Walton
Review Submission Date: 2022-12-16
Review Title: Delivery Issues
Review Submission Date: 2022-12-16
Review Title: Delivery Issues
Review Description: The main problem with QVC is that they use Evri for their deliveries. My order - a Christmas present - has been stuck in Evri’s depot for 10 days. Rang QVC yesterday who said it was due to be delivered yesterday, but if it wasn’t, they would send a replacement It wasn’t delivered so rang back today and the item is now out of stock. Really frustrating as I’m currently £30 down and have to go and buy another gift ?
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Reviewer Name: RC
Review Submission Date: 2022-12-13
Review Title: I ordered a Xbox series X on November…
Review Submission Date: 2022-12-13
Review Title: I ordered a Xbox series X on November…
Review Description: I ordered a Xbox series X on November 28th, paid in full and was to be delivered on December 5th. I called on December 7th asking where is my order, the twit on the phone says it’s back ordered. Back ordered? Why did you take the order? I don’t know, we will need to call you in a week. What? I think they hire children out of grade school with no life experience. I hate qvc and they have lost a good customer!
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Reviewer Name: Diane Townsend
Review Submission Date: 2022-12-08
Review Title: QVC will not let me order from them
Review Submission Date: 2022-12-08
Review Title: QVC will not let me order from them
Review Description: QVC will not let me order from them , not sure why not as they are rude . All I can think is I had something on easy pay and I had to change bank accounts due to being scammed and a payment was missed As soon as I realised I made amendments and paid it all off . However they now refuse to sell me anything , no reason given and I was paying up front . What a bunch of i…. !!
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Reviewer Name: Kay Henderson
Review Submission Date: 2022-12-07
Review Title: 1,000$ mistake put my card in overdraft.
Review Submission Date: 2022-12-07
Review Title: 1,000$ mistake put my card in overdraft.
Review Description: I ordered an expensive item-Playstation5. the next day they put the money back in my account. I called, they said it had been cancelled as that item was sold out. I ordered another package which went through. very excited. but now today I find they are sending me 2 ps5 and my account is in overdraft. All they have to say is o dear me. They will refund my money when I return one of them. I now have no money for the holiday.
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Reviewer Name: Richard Dorazio
Review Submission Date: 2022-12-04
Review Title: Ordered a leather bag for my wife
Review Submission Date: 2022-12-04
Review Title: Ordered a leather bag for my wife
Review Description: Ordered a leather bag for my wife, thet took money off my master card! No oder # was sent to my Gmail si I called customer care and nobody knows anything about the order, but money was taken off my card! Never again.. Richard Dorazio
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Reviewer Name: bubblesarah
Review Submission Date: 2022-12-04
Review Title: Amazing
Review Submission Date: 2022-12-04
Review Title: Amazing
Review Description: Rang Friday registered as new customer, made an order benefitted from a discount code and got the parcel on Sunday.Amazing customer service, cute item I'm going to have for many years to come.Thank you
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