Users Voice for Realeats

46% users rated Terrible
4% users rated Poor
3% users rated Average
10% users rated Very Good
37% users rated Excellent
Pie Chart Review Representation for Realeats
Realeats Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Realeats Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 29 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 2.7 1 3.9 3.6 1.4 3.6
Nov 2022 2.5 5 4.1 5 1.1 4.4
Dec 2022 5 2.2 5 1.8 5 5
Jan 2023 1.9 5 3 5 1.3 4.1
Mar 2023 1 1.3 5 3.4 5 5
Line Chart for Rating of peer stores

realeats.com

agoda.com

eneba.com

airportparkingreservations.com

dhgate.com

greenmangaming.com

Detailed Realeats Review by

Introduction

Realeats.com is an online meal delivery service that offers a wide range of pre-made meals for customers looking for convenient and healthy meal options. The company uses high-quality, locally sourced ingredients to create tasty and nutritious meals that are delivered straight to customers' doors. Realeats.com is dedicated to making healthy eating easy and accessible for everyone.

Pros and Cons

Pros:
  • High-quality, locally sourced ingredients
  • Wide range of meal options
  • Convenient delivery
  • Easy to navigate website
Cons:
  • Higher pricing compared to other meal delivery services
  • Not available in all areas

User Experience

The realeats.com website is easy to use and navigate. Customers can easily browse through the meal options, filter by dietary restrictions, and manage their subscriptions from their account dashboard. The checkout process is smooth and straightforward, and customers can easily adjust their delivery dates as needed. The customer support team is also readily available to answer any questions or concerns.

Pricing and Value for Money

Realeats.com offers meal plans starting at $9.99 per meal. While this is a higher price point compared to other meal delivery services, the high-quality, locally sourced ingredients used by realeats.com make the meals worth the price. Customers can also save money by subscribing to weekly or monthly meal plans.

Alternatives

Some other meal delivery services include Blue Apron, HelloFresh, and Freshly.

Customer Service

Realeats.com has a dedicated customer support team that is available to answer any questions or concerns. Customers can reach out through email or phone, and they can expect a prompt response.

Product Quality and Selection

Realeats.com uses high-quality, locally sourced ingredients to create meals that are both nutritious and delicious. The company offers a wide range of meal options, including vegetarian and gluten-free options. Customers can also customize their meals based on their dietary needs.

Website Usability

The realeats.com website is easy to use and navigate. Customers can easily browse through the meal options, filter by dietary restrictions, and manage their subscriptions from their account dashboard. The checkout process is smooth and straightforward, and customers can easily adjust their delivery dates as needed.

Returns and Exchanges

Realeats.com has a satisfaction guarantee policy, and customers who are not satisfied with their meals can contact customer support for a refund or replacement. However, customers should note that this policy does not apply to meals that have been opened or consumed.

Promotions and Discounts

Realeats.com occasionally offers promotions and discounts for new customers or for customers who sign up for a subscription plan. Customers can also save money by subscribing to weekly or monthly meal plans.

Reputation

Realeats.com has a good reputation for providing healthy, high-quality meals to customers. The company has received positive reviews for its tasty meals and convenient delivery.

Payment Options

Realeats.com accepts payments through major credit cards, including Visa, Mastercard, American Express, and Discover.

Loyalty Programs

Realeats.com does not currently offer a loyalty program for its customers.

Customer Reviews

Customers have generally given positive reviews for realeats.com, praising the company for its high-quality, tasty meals and convenient delivery. Some customers have commented on the higher price point compared to other meal delivery services.

Community Involvement

Realeats.com does not currently have any community involvement initiatives.

Shipping and Costs

Realeats.com offers free shipping for all orders. The company delivers to most areas in the United States, but customers should check the website to confirm delivery availability in their area.

Realeats Recent User Reviews

User Rating

5 stars

12

👤

Reviewer Name: Harry

Review Submission Date: 2022-12-08

Review Title: Nasty food
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Nasty food. Salty and bad for you. They also send me unwanted orders and charge me! STAY AWAY!

👤

Reviewer Name: Matt Meyer

Review Submission Date: 2022-12-08

Review Title: Kind of a predatory way they do orders
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Kind of a predatory way they do orders. You can't just get an order you have to subscribe to get it sent every week. Can turn it off week by week but if you forget you get stiffed for over $100

👤

Reviewer Name: Cindy Redmond

Review Submission Date: 2022-11-22

Review Title: We've placed a couple of orders and…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: We've placed a couple of orders and didn't find it difficult to pause delivery and restart when we wanted another order. We have not had one bad meal yet. My husband and I have different tastes and we love the variety of meal options as well as caloric information. The food is delicious and fresh. Will be ordering again!

👤

Reviewer Name: SCAMMED

Review Submission Date: 2022-11-19

Review Title: SIGNED UP WITHOUT MY AUTHORIZATION
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I was looking for a meal delivery service that did NOT require a subscription plan. On their website it clearly states NO SUBSCRIPTION NEEDED. I placed a ONE Time order to try it out. To my surprise 2 weeks later they charged my bank account for a Subscription Plan that I did not sign up for and they are trying to refuse the refund even though I did not order or receive any more food from them! DO NOT BE TRICKED BY THIS COMPANY!

👤

Reviewer Name: Lauretta Payne

Review Submission Date: 2022-11-16

Review Title: I like the ability to customize
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I like the ability to customize. The food is good. The calorie counts are reasonable. You can do low-carb by customizing to switch out the high-carb items in each meal.I had no problem cancelling the entire account, but their website is wonky: even though you have a paid order pending, you can’t see it if you have cancelled the subscription.I do dislike the way they provide the food! The “meals” do not come “together”, as ordered. Instead, each component is separately shrink-wrapped in plastic.I MUCH prefer Factor.

👤

Reviewer Name: Larry Snyder

Review Submission Date: 2022-10-31

Review Title: Like others who’ve complained about…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Like others who’ve complained about receiving food they didn’t order, I was a victim of this company as well. I noticed a charge on my card from them and contacted the card company to report fraud. Two months later the fraud department contacted me and said the company provided proof of the order. I refused the delivery but that doesn’t matter. So I’m out $ 119. + with no recourse. Just beware. And all that toggle on - off BS is just that. They sent the meals regardless of weather I ordered them or not.

👤

Reviewer Name: Elizabeth DeBiase

Review Submission Date: 2022-10-28

Review Title: Don’t like the food? Don’t expect a refund…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I received my first order and wasn’t happy with the first dinner I tried. I decided to cancel immediately. I did receive an email letting me know my subscription was cancelled.However, when I called and asked for a refund of what was left, which was most of the entire order, I was told they don’t refund just because you don’t like the taste!Believe me, it was more than the taste I didn’t like. She told me to give the food away. No refund.??

👤

Reviewer Name: Daniel Morgan

Review Submission Date: 2022-10-11

Review Title: Loaded with salt
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This is advertised as healthy food. I ordered dinners and received what I ordered. The salt content of one serving was between 700 and 1500 mg of salt.Does anybody in their right mind think that is healthy?

👤

Reviewer Name: Charles F Henninger Jr

Review Submission Date: 2022-10-07

Review Title: Food IS good but it IS a Subscription Service - Orders are AUTOMATICALLY processed each week
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I've ordered the BBQ Chicken, Turkey, and a couple of the vegetables and they are easy to prepare and tasty. However: Be Aware that menu selections are AUTOMATICALLY Processed ( and Pmt. charged ) if NOT canceled prior to 2359hrs on Thursday - and you can ONLY suspend up to 8 Weeks of orders which will then AUTOMATICALLY renew unless you deselect another 8 weeks.

👤

Reviewer Name: Sam

Review Submission Date: 2022-10-05

Review Title: UnrealEats
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They are the most UNREAL people I've ever seen. I had closed my account with them long back, and yet my credit card was charged, and a package was delivered without my ordering it. Getting them on the phone is impossible. On email, they sent a rude response putting the responsibility on me for this order. I had to lock my card and get a new one to prevent these unscrupulous people from charging my card again.