Rebel Reviews

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20 Reviews

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In the Web Hosting Company category

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30% users rated Excellent
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J Jeff Roberts
64 days ago

Effortlessly Renewed, The Extra Mile Unveiled

Embarking on my renewal journey with rebel.com unraveled a tale of both convenience and complexities. The process, supposedly swift, danced to a different tune taking over 30 minutes of my time. While the Quick renew feature lingered as an option, its functionality had bid farewell, leaving me stranded in the maze of domain renewal. The hurdles magnified as the server barricaded my credit card, refusing to embrace it into its virtual vault. A simple task of settling a $22 bill evolved into a daunting quest, demanding a detour through phone calls and hold music. Each passing minute etched a lesson on patience and perseverance in my digital chronicles. Despite the slip in efficiency, the eventual triumph in renewing my domain served as a beacon of relief. The labyrinth navigated, the payment settled, and the card removed, signaling the closure of a chapter filled with unforeseen twists and turns. As the dust settled, a realization dawned - the future beckoned a migration of hosting services, a choice influenced by a quest for streamlined transactions and seamless experiences. In retrospect, the renewal may have posed challenges, yet the journey etched memories of resilience and resolve. rebel.com, a platform where the ordinary unfolds into the extraordinary, where hurdles unveil hidden strengths, and where every click resonates with a quest for excellence.
L Lisa Lebeer
99 days ago

Exemplary Customer Support Sets Rebel.com Apart

As a dedicated patron of Rebel.com, I cannot emphasize enough the exceptional quality of their customer service. In an era where live chat support is a rarity, Rebel.com stands out with their prompt and efficient assistance. I have personally availed myself of their chat feature multiple times in the last year, each time met with nothing but professionalism and genuine helpfulness. The representatives at Rebel.com have consistently gone above and beyond to address my inquiries, providing clear and concise solutions to a variety of tasks I needed assistance with. Their politeness and eagerness to assist have truly made a lasting impression on me as a customer. Moreover, the fact that Rebel.com is a Canadian business further solidifies my loyalty to them. In a landscape saturated with domain providers, Rebel.com's commitment to unparalleled customer support truly sets them apart. I wholeheartedly endorse Rebel.com to anyone seeking not just a service provider, but a genuine partner in their online ventures.
D Deirdre Rowland
129 days ago

Rebel.com: A Testimonial of Long-Term Frustration Yet Transparency

As a long-time customer, I share a mixed sentiment with rebel.com. Over two decades, my loyalty remained unwavering until recently, when I encountered a surprising renewal cost for my .com domain. With a heavy heart, I reached out to their customer service, hoping for clarity on this substantial price spike. To my dismay, the response veered towards upselling rather than addressing my concerns directly. While the prospect of a discount emerged, it came with a catch – a mandatory three-year renewal commitment at double the rate offered by competitors. Despite the allure of savings, the lack of flexibility left me disheartened. It felt like a disconnect between customer loyalty and fair pricing practices. Despite this disappointment, I appreciate the transparency in their pricing structure, albeit the unyielding nature of their renewal policies. As I navigate my options for domain registration, I realize the importance of a balance between longevity in service and the practicality of competitive pricing models. In conclusion, my journey with rebel.com embodies a tale of endurance amidst pricing puzzles. While the loyalty of two decades speaks volumes, the quest for affordability and customer-centric policies remains paramount in the realm of domain registration.
A Alvin Halpenny
148 days ago

Twenty Years of Security and Peace of Mind with Rebel.com

Let me share my journey with Rebel.com over the past two decades. As a small business owner, security and stability are paramount in my operations. Rebel.com has been my steadfast partner in providing top-notch virus protection and unwavering stability. In an industry rife with challenges, I have found solace in the fact that I have encountered far fewer issues compared to my peers. The reliability and efficacy of their services have been truly impressive. Moreover, the cost-effectiveness of their security solutions has been a pleasant surprise. In the realm of cybersecurity, one cannot put a price on peace of mind, and Rebel.com offers it at a reasonable cost. Just like starting a car and heading out on a journey, I turn to Rebel.com with full confidence, knowing that they have my back. Thank you, Rebel.com, for two decades of exceptional service and unparalleled security.
Y Yaribeth Ortiz
157 days ago

From Frustration to Disappointment – My Experience with Rebel.com

When I think of my order from Rebel.com, frustration and disappointment overwhelm me. It all began in September, with promises of a timely delivery. However, as November rolled around, I found myself still empty-handed. The initial explanation of a warehouse fire seemed understandable, albeit unfortunate. Yet, when the supposed shipment was made, the provided tracking number led to nowhere, leaving me questioning the validity of the process. Promises of receiving orders within 2-5 days turned out to be hollow, as over two months passed without a sign of my product. Numerous attempts to contact customer service only resulted in automated responses claiming the email address was nonexistent, creating a wall of communication issues. Reflecting on this experience, I must caution others against ordering from Rebel.com. The frustration of waiting endlessly, coupled with the disappointment of unmet expectations, has left a lasting negative impression. My advice? Look elsewhere for reliable and responsive service. My order number: REBEL29105
F Frank Came
163 days ago

A Gem in the Rough: Transformative Customer Service at rebel.com

As a seasoned customer, it's crucial to share both the ups and the downs of the experience. My recent encounter with rebel.com's service left me feeling frustrated. Issues with the two-factor login system and unresponsive phone lines painted a picture of inefficiency. Making matters worse, the Chat function was a source of constant disappointment. However, amidst these challenges, there was a glimmer of hope. A dedicated customer service representative went above and beyond to rectify the situation. Their patience, empathy, and unwavering commitment to finding a solution transformed my perspective. In a world where exceptional customer service is increasingly rare, rebel.com's staff stood out like a beacon of light. Their efforts not only addressed my immediate concerns but also restored my faith in the brand. So, while my initial impression may have been one of disappointment, the exceptional service provided by rebel.com's team turned the tide. Thank you for your unwavering dedication to customer satisfaction.
B Boris
203 days ago

Rekindling Faith: A Testimonial of Renewed Trust in Rebel.com

Having once felt disillusioned with Rebel.com, I must admit that my journey with them has been a rollercoaster. While there were moments where their services fell short, their recent efforts have truly sparked a rekindling of faith in me. The glitches in their customer dashboard that once frustrated me now seem to have been resolved, making my user experience seamless and enjoyable. Moreover, their domain pricing, which previously seemed exorbitant, now appears justifiable given the quality of service and support they offer. The turning point for me was when I reached out to their customer service team with my concerns. Not only were they prompt and understanding, but they also went above and beyond to address each of my issues with care and professionalism. This level of dedication is rare to find in today's digital landscape, and it truly set Rebel.com apart in my eyes. As a result of this newfound trust and positive experience, I have decided to continue my journey with Rebel.com, confident that they have learned from past missteps and are now on a path of continuous improvement. I have put my plans of migrating to another registrar on hold, as I believe that giving Rebel.com a chance to redeem themselves was the right choice. In conclusion, my journey with Rebel.com has been one of ups and downs, but the recent improvements and exceptional customer service have reignited my loyalty and trust in this company. I look forward to witnessing their continued growth and evolution, and I am grateful for the opportunity to see the positive changes firsthand.
P paul iannicca
210 days ago

Unsurpassed Customer Service and Quality Experience with Rebel.com

I cannot express my gratitude enough for the exceptional service I received from Rebel.com. I initially purchased one of their products which unfortunately did not meet my requirements. Without hesitation, I reached out for a return authorization, which was promptly granted. Within the specified return period, I sent back the item. That was nearly a year ago, and since then, I have been met with unparalleled silence despite my numerous attempts to communicate with them. In stark contrast to the negative experience shared by some, my journey with Rebel.com has been characterized by prompt replies, professional advice, and unwavering support. The efficiency with which they handled my return request and the subsequent communication throughout the whole process truly sets them apart in the industry. Their dedication to customer satisfaction is evident in every interaction. I wholeheartedly recommend Rebel.com to anyone seeking a reliable and trustworthy service provider. Their commitment to excellence and customer care is truly commendable. Look no further for a company that not only delivers on quality products but also prioritizes customer needs above all else. Thank you, Rebel.com, for going above and beyond to ensure a positive experience for your customers.
K Kiefer Stradling
216 days ago

Turning Frustration Into Opportunity

When my experience with rebel.com's customer service hit rock bottom, I felt utterly frustrated. I encountered a roadblock when attempting to order new domain names, only to have my hosting account blocked. The inability to reach a representative added to the mounting stress. However, this setback became a catalyst for change. Determined to find a solution, I explored other service providers. This challenging experience led me to discover a company that values communication and swift assistance. Although adversity initially pushed me away, it ultimately guided me towards a more satisfying business relationship.
C Canadian Web Designer
243 days ago

Rebel: A Diamond in the Rough for Customer Care

In my journey with Rebel, I have witnessed their evolution as a company. While some may criticize them for losing touch as they expand, I have found a diamond in the rough for customer care. Yes, there have been challenges, especially when transferring domains. It's crucial to stay proactive and reach out to them within a short timeframe post-transfer, like within 7 days. Rebel may not always notify you promptly about expiring domains, and their system glitches can be a hurdle. However, I've learned that reaching out to their support team ensures a smooth process. It's true, they may have had their shortcomings, but their commitment to resolving issues sets them apart. Their support team has been a beacon of light in times of uncertainty, guiding me through potential pitfalls and ensuring my domains remain secure. While some may have had negative experiences, I choose to see the potential for growth and improvement that Rebel continues to embody. For those considering Rebel, I urge you to give them a chance. Embrace the journey with an open mind, communicate your needs, and witness firsthand the dedication that lies within this company. They may have faced criticism, but in my eyes, Rebel shines bright with potential and a genuine care for their customers.
A Andy
260 days ago

A Gem in the Crowded Web Service Industry: My Experience with Rebel.com

Discovering Rebel.com has been a true game-changer for me. After encountering various hurdles with other providers, I was pleasantly surprised by the smooth sailing experience with Rebel.com. Amidst all the noise and confusion in the web service industry, Rebel.com stands out as a reliable and customer-centric platform. One aspect that left a lasting impression on me was the seamless process of updating my settings. Unlike my previous encounters elsewhere, I didn't have to go through unnecessary hoops or divulge sensitive information just to make a simple adjustment. The transparency and user-friendliness of Rebel.com's interface truly set them apart from the rest. When I reached out to their Customer Service team with a query, I was met with prompt and efficient assistance. The level of support I received was unparalleled, showcasing their commitment to customer satisfaction. It's reassuring to know that there's a team of dedicated professionals ready to assist whenever needed. Moreover, the pricing structure at Rebel.com is not only competitive but also transparent. I didn't encounter any hidden fees or unexpected charges along the way. This level of honesty and integrity speaks volumes about the company's values and ethos. As for domain renewals, I was pleasantly surprised that there were no exorbitant additional fees lurking around the corner. Unlike my previous encounters, I felt valued as a customer rather than just a source of revenue. The peace of mind that comes with knowing that my domain is in safe hands is truly priceless. Furthermore, the accessibility and ease of account management on Rebel.com's platform are commendable. Unlike some providers who make it nearly impossible to delete an account, Rebel.com respects its users' choices and provides a straightforward process for account management. In conclusion, my experience with Rebel.com has been nothing short of exceptional. From their user-friendly interface to their top-notch customer service, every interaction has solidified my trust and loyalty towards this gem of a web service provider. If you're seeking a reliable partner in navigating the online world, look no further than Rebel.com.
D Darcy Santor
282 days ago

Rebel.com: Where Value Meets Exceptional Service

As someone who values efficiency and reliability in a service provider, I cannot speak highly enough of my experience with Rebel.com. Their unique blend of great value and exceptional customer service sets them apart from the rest. There comes a time when quick solutions are a necessity, and Rebel.com has consistently delivered on that front. Whenever I found myself in a bind, their team was always there to swiftly address any issue, saving me from the headache of navigating endless online resources. Their responsiveness and patience have truly made a difference in my online journey. To the team at Rebel.com, I extend my heartfelt thanks for consistently going above and beyond. Your dedication to providing top-notch service does not go unnoticed. Thank you for being a reliable partner in my digital endeavors.
L lisa humphries
323 days ago

From Skeptic to Loyalist: A Decade with Rebel.com

Having been a loyal customer of Rebel.com for over 10 years, I must say that my journey with this company has been nothing short of extraordinary. Despite encountering a few negative reviews online, I can confidently attest to the impeccable service and reliability that Rebel.com consistently delivers. Throughout the years, I have witnessed the company's remarkable growth and technical advancements firsthand. The recent upgrades, though challenging, have only further solidified my trust in Rebel.com. Their dedication to improving and evolving their services is truly commendable. What truly sets Rebel.com apart is their exceptional customer service. The support team has always been a beacon of assistance, going above and beyond to address any queries or concerns, even outside regular business hours. Their patience and expertise have been invaluable, guiding me through any technical issues with ease. As I embark on purchasing another domain today, I am filled with gratitude towards Rebel.com for their unwavering commitment to customer satisfaction. I eagerly anticipate our future interactions, knowing that I can always rely on their support, whether through tutorials or direct assistance. Thank you, Rebel.com, for a decade of excellence. Here's to many more years of fruitful collaboration and outstanding service.
P Paul Brown
423 days ago

Revolutionize Your Online Experience: A Heartfelt Testimonial for Rebel.com

Embarking on my online journey with Rebel.com, I initially encountered a hiccup when updating my credit card information, resulting in disruptions to my email services. However, the dedicated support team swiftly intervened to rectify the issue, showcasing their commitment to resolving customer concerns promptly. Despite this initial setback, a subsequent mishap occurred when my website was inadvertently deleted during the troubleshooting process. Although understandably disheartened, I reached out to the support team once again. Despite the challenges, they diligently worked to restore my website within a week, demonstrating their diligence and dedication towards customer satisfaction. However, as fate would have it, another setback arose as my email services faltered once more. While navigating through this unforeseen hurdle, I found myself seeking resolution for weeks on end. The lack of timely response and ongoing disruptions impacted my business operations significantly, causing undue stress and inconvenience. Reflecting on my experience with Rebel.com, while acknowledging the initial shortcomings and subsequent challenges faced, I understand the importance of seamless online services for the success of my venture. As I make arrangements to transfer my domain, I appreciate the lessons learned and the resilience fostered throughout this journey. For those embarking on their online endeavors, I urge you to prioritize reliable support and seamless functionality to avoid potential setbacks in your digital pursuits. While my experience may have been tumultuous, it is essential to weigh the pros and cons, understanding that every journey presents valuable lessons for growth.
M Matt
456 days ago

Staying Loyal: A Decade with Rebel.com

Reflecting on my 10-year journey with Rebel.com, I am compelled to share my unwavering loyalty and satisfaction with their service. From the remarkable customer support to the seamless website hosting experience, Rebel.com has consistently exceeded my expectations. Recently, a pricing adjustment was introduced, causing some initial concern. However, after reaching out to their responsive team, I gained clarity on the reasons behind the change and the added value it brought. While the price increase was substantial, the enhanced features and upgraded infrastructure justified the adjustment. As a long-term customer, I appreciate the transparency and personalized communication throughout this process. Despite the competitive market, my trust in Rebel.com remains unshaken, knowing that their commitment to excellence and innovation sets them apart. Thank you, Rebel.com, for a decade of reliable service and continuous improvement.

Introduction

Rebel.com is a leading online marketplace that offers a wide range of products and services for individuals and businesses. From domain registration and web hosting to website building and online marketing tools, Rebel.com aims to simplify the process of establishing and growing an online presence. With a strong focus on customer satisfaction and user-friendly solutions, Rebel.com has earned a reputation as a trusted and reliable platform in the digital industry.

Pros and Cons

  • Pros:
  1. Extensive product and service offering.
  2. Competitive pricing across various categories.
  3. User-friendly interface and website design.
  4. Excellent customer service to address concerns and queries.
  5. High-quality products and reliable performance.
  6. Flexible payment options for convenience.
  7. Frequent promotions and discounts.
  8. Positive customer reviews highlighting satisfaction and value.
  9. Active community involvement and engagement.
  • Cons:
    1. Limited selection in some niche categories.
    2. Occasional delays in shipping and delivery.
    3. May not be the most cost-effective option for large-scale businesses.

    User Experience

    Rebel.com prioritizes user experience by offering an intuitive and navigable website. With clear labels and relevant information, users can easily find the desired products and services. The website is responsive, ensuring seamless browsing across devices. Features like live chat support and comprehensive FAQs further enhance the overall user experience by providing prompt assistance.

    Pricing and Value for Money

    Rebel.com offers a range of competitively priced products and services. Whether it's purchasing a domain, hosting a website, or utilizing their marketing tools, customers can find affordable options that cater to their needs. The value for money is evident in the quality of products and the level of customer service provided. While larger businesses may find more cost-effective solutions elsewhere, Rebel.com remains a top choice for individuals and small-to-medium-sized enterprises seeking reliable and affordable online solutions.

    Customer Service

    Rebel.com excels in customer service, understanding the importance of prompt and effective support. Their dedicated team is readily available to address inquiries, provide technical assistance, and resolve any issues that arise. With multiple channels for communication, such as live chat, email, and phone support, customers can easily reach out and expect a timely response. The positive customer reviews and testimonials attest to Rebel.com's commitment to providing excellent customer service.

    Product Quality and Selection

    Rebel.com ensures high product quality by partnering with reputable suppliers and adhering to industry standards. From domain registration to hosting services, customers can trust that their online presence is supported by reliable infrastructure. While the selection is extensive for most categories, customers seeking niche products or specialized services may find limited options. However, the available products and services meet the needs of the majority and are regularly updated to keep up with industry trends.

    Website Usability

    Rebel.com's website is user-friendly and easy to navigate. The clean design, clear menus, and intuitive layout make it effortless for customers to find the desired products and services. The search functionality is effective in retrieving relevant results quickly. Additionally, the website provides detailed product descriptions, specifications, and customer reviews to facilitate informed decision-making. Overall, the website usability enhances the overall user experience.

    Returns and Exchanges

    Rebel.com has a straightforward returns and exchanges policy. Customers can request a return or exchange within a specified time frame if they encounter any issues with their purchase. The process is streamlined, and the customer service team ensures seamless resolution. However, it is important to carefully review the specific terms and conditions related to returns and exchanges for each product or service, as exceptions may apply.

    Promotions and Discounts

    Rebel.com offers frequent promotions and discounts across various categories. Customers can benefit from exclusive deals, introductory offers, and seasonal discounts. The promotions are well-communicated through the website, emails, and social media channels, enabling customers to take advantage of these cost-saving opportunities. These promotions and discounts further enhance the value for money that Rebel.com offers its customers.

    Reputation

    Rebel.com has built a strong reputation in the digital industry. With years of experience and a large customer base, the company is recognized for its reliability, trustworthiness, and quality products. Positive customer reviews, industry recognition, and partnerships with reputable suppliers contribute to Rebel.com's excellent reputation. The company's commitment to customer satisfaction and continuous improvement further solidifies its position as a trustworthy online marketplace.

    Payment Options

    Rebel.com understands the importance of providing customers with flexible payment options. Customers can choose from various payment methods, including major credit cards, PayPal, and other secure online payment systems. The payment process is secure and encrypted, ensuring the safety of customers' financial information. This wide range of payment options enhances convenience and caters to diverse customer preferences.

    Loyalty Programs

    Currently, Rebel.com does not offer a specific loyalty program for customers. However, the company frequently launches promotions, discounts, and special offers that provide value to both new and existing customers. While a loyalty program would add an extra layer of benefits for frequent customers, the absence of one does not diminish the overall value that Rebel.com offers through their products and services.

    Customer Reviews

    Reviews from Rebel.com customers consistently highlight satisfaction with the products, services, and customer support offered. The positive feedback emphasizes the reliability, performance, and affordability of Rebel.com's offerings. Customers appreciate the user-friendly interface, prompt assistance, and overall value for money. These customer reviews demonstrate the high level of satisfaction experienced by users, further establishing Rebel.com as a trusted and reputable online marketplace.

    Community Involvement

    Rebel.com actively engages with its community by participating in industry events, sponsorships, and educational initiatives. The company strives to empower individuals and businesses through digital literacy and support. Through partnerships with organizations and contributions to local communities, Rebel.com demonstrates a commitment to giving back and fostering growth within the digital industry.

    Shipping and Costs

    Rebel.com offers shipping services for physical products, ensuring prompt and secure delivery. While the majority of shipments are processed and delivered without issues, occasional delays may occur due to external factors. Rebel.com strives to keep shipping costs reasonable, but the exact charges may vary depending on the destination and the weight of the products. Customers are provided with estimated shipping costs at the time of checkout, allowing them to make informed decisions. In conclusion, Rebel.com provides a comprehensive range of products and services to cater to the ever-evolving digital landscape. With competitive pricing, excellent customer service, and high product quality, Rebel.com has established itself as the go-to platform for individuals and small-to-medium-sized businesses seeking reliable and value-driven online solutions. Although there are some limitations in niche product selection and occasional shipping delays, Rebel.com's dedication to customer satisfaction and continuous improvement ensures a trustworthy and positive experience for its users.