Users Voice for Redmagic

57% users rated Terrible
9% users rated Poor
0% users rated Average
1% users rated Very Good
33% users rated Excellent
Pie Chart Review Representation for Redmagic
Redmagic Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Feb 2019

Last updated by on 08 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Oct 2022 2 5 2.6 3.6 4.2 3.4
Nov 2022 2.5 5 4 4.4 2.8 1.4
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 2.6 4.1 3.4 2.5
Mar 2023 2 5 5 5 5 5
Line Chart for Rating of peer stores

redmagic.gg

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Detailed Redmagic Review by

Introduction

Redmagic.gg is a reputable online store that offers high-quality gaming hardware, accessories, and apparel for gamers. The website has an effortless and user-friendly interface that makes it easy for gamers to navigate through and find what they need. The store is committed to providing cutting-edge products that meet the needs of gamers worldwide.

Pros and Cons

Pros:
  • Great selection of gaming products
  • High-quality products from trusted brands
  • Easy to navigate website
  • Prompt and reliable shipping
  • Excellent customer service
  • Competitive pricing
Cons:
  • Limited payment options
  • No physical stores
  • Shipping costs may vary depending on location

User Experience

The website is designed to provide gamers with an excellent user experience. The website has a clean and straightforward interface, and gamers can easily find what they are looking for using different search parameters such as brand, product type, and price range. Users can create an account, track their orders, and enjoy discounts and promotions.

Pricing and Value for Money

Redmagic.gg offers competitive prices for all its products, and the value for money is excellent. The website offers regular promotions and discounts on various products, providing gamers with good deals on high-quality products.

Alternatives

Other websites that offer similar gaming products and services include Newegg, Amazon, Best Buy, and Gamestop.

Customer Service

Redmagic.gg has excellent customer service, and customers can contact the support team via email, live chat, or phone. The support team is knowledgeable, prompt, and reliable, providing gamers with the assistance they need.

Product Quality and Selection

Redmagic.gg offers high-quality gaming products and accessories from trusted brands such as ASUS, Kingston, and Intel. The store has an extensive selection of gaming desktops, laptops, peripherals, and apparel that cater to gamers' diverse needs.

Website Usability

The website is well-designed, easy to navigate, and user-friendly, making it effortless and quick for gamers to find what they need. The website is optimized for mobile, which allows gamers to shop on-the-go or when away from their desktops.

Returns and Exchanges

Customers who purchase from Redmagic.gg can request a return or exchange within 14 days of receiving their purchase. Products must be in their original packaging, unused, and in a resellable condition. The store will provide a refund or exchange once the returned product is evaluated.

Promotions and Discounts

Redmagic.gg offers regular promotions and discounts on different products, providing customers with good deals and value for money. The website also offers exclusive discounts and perks to members who sign up for an account.

Reputation

Redmagic.gg has a good reputation among gamers, and the store is known for providing high-quality products and excellent customer service. The store has a 4.7/5 rating on Trustpilot, based on over 8000 customer reviews.

Payment Options

The website accepts different payment options, including credit cards, PayPal, GPay, and Klarna. However, the store does not accept cash, check, or money order.

Loyalty Programs

Redmagic.gg offers a loyalty program where users can earn points for their purchases, reviews, and referring friends. The points can be redeemed for discounts and exclusive rewards.

Customer Reviews

The website has numerous customer reviews for each product, and customers can rate products on a five-star scale. The reviews help customers make informed decisions before making a purchase.

Community Involvement

Redmagic.gg is actively involved in community events and supports esports tournaments and organizations. The website also has its community forum, where gamers can interact and share their experiences.

Shipping and Costs

The store ships to different countries worldwide, and shipping costs may vary depending on the location and method of shipment. The store provides timely and reliable shipping, with most deliveries arriving within five business days. In conclusion, Redmagic.gg is an excellent online store for gamers looking for high-quality gaming hardware, accessories, and apparel. The website's user-friendly interface, prompt shipping, excellent customer service, and competitive pricing make it an ideal option for all gamers' needs.

Redmagic Recent User Reviews

User Rating

5 stars

13

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Reviewer Name: FO

Review Submission Date: 2023-01-28

Review Title: Worst shop ever
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Review Description: I ordered a redmagic 7 pro and the quality of the camera the Fan and Software we're not acceptable for the price. So I wanted to send the phone back to receive a refund. Then it startet to get worse because you have to contact the support to send the phone back. After sending the phone back I am waiting for the refund, but nothing happened so far. First they told me IT will Take 3-5 Business days. After 5 Business days they Tell me IT will Take another 3-15 Business days for a refund. This is by far the worst shop on the Internet.

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Reviewer Name: Jaimie

Review Submission Date: 2022-09-19

Review Title: I love this phone.. But the crashes are consistent
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Review Description: This phone was great when I bought it back in March. Through the past British summer heatwaves it was working perfectly, better than my old phone which overheated in the car. Sadly I then got an update and its now pure S**t. Crashes occur on every app, I'm also getting crashes when I'm not using the phone!! Thankfully Spotify is the one app which doesn't crash as much. I'm going to continue to use this phone for 1 - 2 months and then upping to the S22 Ultra

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Reviewer Name: Absolute Chad

Review Submission Date: 2022-09-18

Review Title: ZTE/NUBIA are not worth it.
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Review Description: Only thing Nubia(the parent company) is good at is hardware and nothing else. Software is garbage, support is garbage. Good value but still not worth it. The translations were rushed and there are typos and bugs everywhere

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Reviewer Name: Hassan

Review Submission Date: 2022-09-05

Review Title: Ordered a month ago and didnt receive
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Review Description: I ordered this phone on 10 Aug and to this day they didn't ship the orderOne of the worst customer service I have ever seen in my life, they don't help and they don't solve the issues , it is like talking to a robot.Stay away from their official store!

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Reviewer Name: Richard Mann

Review Submission Date: 2022-08-23

Review Title: Since the last update unable to play…
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Review Description: Since the last update unable to play cod mobile screen going all over the place

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Reviewer Name: Nathan Bourke

Review Submission Date: 2022-08-14

Review Title: Return Label never worked phone breaks within a week.
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Review Description: Phone screen leeked within a week of getting the phone they claimed it was water damaged until I provided proof then kept sending me label that don't allow to be sent. Just don't bother with companies like this.

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Reviewer Name: Alex

Review Submission Date: 2022-07-14

Review Title: Great device for gaming mostly
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Review Description: Great device for gaming mostly. I used my device as a daily gaming driver and it works perfectly. If you are looking for less powerful but more polished phones, I suggest you buy from the competition.For what I do, it fits my needs and I'm very happy.

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Reviewer Name: Rameen

Review Submission Date: 2022-05-19

Review Title: I ordered redmagic 7 from this website
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Review Description: I ordered redmagic 7 from this website. Never got my phone. Every time I email them they tell me the same thing that they are looking into it I have been waiting for a month now.

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Reviewer Name: Nosferatu

Review Submission Date: 2022-01-30

Review Title: Falsifiy reviews
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Review Description: Falsifiy reviews. they ask to review there products. you do on Judge.me. and if it's below 5 stars they won't publish it. so it ALWAYS looks like 5 star reviewed. shambles of a second rate company

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Reviewer Name: Nosferatu

Review Submission Date: 2022-01-30

Review Title: Falsifiy reviews
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Review Description: Falsifiy reviews. they ask to review there products. you do on Judge.me. and if it's below 5 stars they won't publish it. so it ALWAYS looks like 5 star reviewed. shambles of a second rate company