Register Reviews

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213222 Votes

20 Reviews

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In the Web Hosting Company category

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5% users rated Poor
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80% users rated Excellent
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R Ronald Fortt
46 days ago

Exceeding Expectations with Genuine Care and Dedication!

Upon reaching out to register.com for assistance, I had the privilege of being assisted by Lucy. Initially, there was a slight hesitation on her end due to the technical nature of my query, with a possibility of escalation looming. However, Lucy's unwavering commitment to helping me prevailed as she willingly took on the challenge. Her dedication and perseverance shone through as she diligently worked towards resolving my issue. Throughout our interaction, Lucy exuded a sense of calm and genuine concern for resolving my problem efficiently. It was evident that she genuinely cared about providing top-notch customer service, a quality that is often rare to come by in today's fast-paced world. Her actions spoke volumes about her good heart and unwavering dedication to customer satisfaction. Lucy's exemplary attitude and commitment not only solved my technical issue but also left a lasting impression on me. Her caring approach and passion for what she does truly set her apart. I am truly grateful for Lucy's exceptional service and the authentic care she displayed. Register.com is fortunate to have such a dedicated individual on their team, embodying the values of exceptional customer support.
M Meg Watt
47 days ago

Rica’s Exceptional Support Transformed My Experience

As an IT consultant assisting a client in need of urgent website and email troubleshooting, I reached out to register.com for assistance. Rica, the customer service representative, exceeded all expectations and truly went above and beyond. Their kindness, friendliness, and unwavering patience made all the difference in resolving the complex issue at hand. Rica's exceptional support not only solved the technical mystery but also showcased a level of professionalism and expertise that is rarely seen. Their dedication to ensuring customer satisfaction is commendable. It's clear that Rica possesses not only the technical know-how but also the interpersonal skills necessary to deliver outstanding service. I wholeheartedly believe that Rica should be recognized for their outstanding contributions. Their ability to handle challenging situations with grace and efficiency sets a standard for customer service excellence. I am truly grateful for Rica's support and the positive impact they have had on my experience with register.com. I highly recommend register.com for their exemplary customer service, and I can confidently say that Rica is a valuable asset to their team. Thank you, Rica, for your dedication and exceptional support. Sincerely, Meg A Watt (on behalf of Kevin Osborn) - Grateful IT Consultant
K K Walls
53 days ago

Redefining Customer Service Excellence with Joshua

Embarking on a journey to resolve my email issues, I stumbled upon Joshua at register.com, and oh, what a blessing! His service was not just excellent; it was a masterpiece of professionalism, courtesy, and patience. Despite feeling upset and confused after being directed to call cloudflare for a seemingly unsolvable problem, Joshua stepped in as a guiding light, going above and beyond to tackle the root cause of my email dilemmas. His dedication and commitment were truly remarkable. As I eagerly anticipate a week of smooth-sailing emails, I stand in awe of Joshua's greatness. He truly deserves not just 5 stars, but a galaxy of appreciation for his outstanding support!
A Audrey Sandford
64 days ago

Outstanding Service by Register.com’s Tech Support Hero, Jane

From start to finish, my experience with Register.com's technical support represented the pinnacle of customer service. Jane, a true hero in her field, swiftly addressed my technical issue with precision and expertise. Her demeanor exuded courtesy, and her knowledge was nothing short of impressive. I was pleasantly surprised by the minimal wait time before I was connected with Jane. Even during the brief hold period while she worked her magic, I felt reassured that my concern was being handled with care and proficiency. Register.com truly shines through exceptional team members like Jane, who go above and beyond to ensure a seamless customer experience. Thank you, Jane, and Register.com, for your outstanding service.
P Paul Peterson
65 days ago

Transformed by Vikka’s Exceptional Service: A Testimonial of Gratitude

When I reached out to register.com with concerns about my mobile website, little did I know that customer service rep Vikka would be the guardian angel I needed. Her assistance went beyond helpful; it was transformational. Her dedication to resolving my issue was truly commendable. Vikka's responsiveness and willingness to explore various solutions until the problem was fixed showcased her commitment to customer satisfaction. Her call back to confirm the website's functionality not only reassured me but also reinstated my faith in exemplary customer service. Thanks to Vikka's expertise and genuine care, my online presence is now stronger than ever. I couldn't be more thrilled with the outcome of our interaction. She truly deserves all the praise for her exceptional support. For anyone seeking top-notch assistance and a positive customer experience, look no further than the outstanding service provided by Vikka at register.com. She is a true asset to the team and a shining example of excellent customer service. My heartfelt thanks to Vikka for her dedication and unwavering support!
B Brett Jones
66 days ago

Transformative Experience with Register.com: A Customer’s Journey

From a recent challenging encounter with Register.com, I must express my gratitude for their exceptional customer support team, who transformed a frustrating situation into a positive experience. Initially, I found myself struggling with the website builder tool, feeling overwhelmed and discouraged by its complexity. However, upon reaching out to Register.com's support, I was met with unparalleled dedication and expertise. The representative not only patiently guided me through the process but also offered invaluable tips and insights to enhance my website's functionality and design. Their support went above and beyond, taking the time to ensure I felt empowered and confident in utilizing the tool effectively. What initially seemed like an insurmountable obstacle turned into a valuable learning opportunity, thanks to the unwavering support of Register.com's team. I am now proud to showcase a professional and visually stunning website, all made possible by their guidance and assistance. I wholeheartedly recommend Register.com to anyone seeking reliable web services and unparalleled customer support. My journey with Register.com has truly been transformative, and I am grateful for the exceptional support that exceeded my expectations.
S SAK
77 days ago

Life-Saving Assistance: A Beacon of Hope!

When I reached out to register.com for help with setting up new DNS records for my website, I was met with unparalleled support that truly saved the day. The technical expert not only grasped the complexity of my issue but also patiently addressed all my queries, leaving me feeling empowered and confident. Thanks to their prompt and efficient assistance, the new records were seamlessly created, catapulting my website to new heights of success. With register.com's exceptional support, my online journey has found a dependable ally to navigate the digital landscape with ease and precision.
M Mark Modell
86 days ago

Unparalleled Support and Expertise: A Game-Changer

As a small business owner striving to establish an online presence, I turned to Register.com for technical assistance in building our website. The moment Glace picked up the phone, I knew I was in capable hands. Despite bombarding her with a plethora of questions, she remained patient, attentive, and offered tailored solutions that addressed each concern with precision. Thanks to Glace's expert guidance, we successfully navigated through our website challenges and rectified any issues swiftly. It's safe to say that the level of service and expertise demonstrated by Glace at Register.com far exceeded my expectations. In fact, I can confidently declare that this experience stands out as the best service I've ever received. Sincerely grateful, Mark Modell Diametrx, Inc.
M Milton-VPt Imagery
87 days ago

Transformative Support from Iqra: A Remarkable Experience Unfolds

I could not be more ecstatic about my encounter with Iqra from Register.com. From the moment she began assisting me, I knew I was in capable hands. Her expertise was evident as she effortlessly navigated through my inquiries, providing clear and concise answers every step of the way. Not only did she ensure that I acquired the necessary services for my domain and email account, but she also took the time to enlighten me on additional features, making my user experience all the more seamless. Iqra's patience and professionalism shone through, leaving me feeling confident and empowered as she effortlessly guided me through the intricacies of managing my online presence. With her at the helm, I felt not just supported, but truly understood. Thank you, Iqra and Register.com, for setting the bar sky-high with exceptional customer service.
L Lori
94 days ago

Heartfelt Praise for Register.com’s Exceptional Customer Service

After a recent interaction with Register.com, I can't help but share my glowing review of their phenomenal customer support team. Let me start by highlighting the standout star of my experience - Joshua. This remarkable individual not only assisted me with patience and professionalism but went above and beyond to ensure all my queries were addressed promptly. Joshua's expertise was truly commendable as he effortlessly guided me through the complexities of my technical concerns. His clear communication skills and willingness to help left a lasting impression on me. Not only did he provide solutions to my problems, but he also took the time to explain various options available, empowering me to make informed decisions. In a world where exceptional customer service is often rare, Joshua's dedicated approach truly shone through. Register.com, you have a gem in Joshua - a true asset to your team! His exceptional service merits not just a raise but a well-deserved vacation to any destination of his choice. I am beyond impressed and grateful for the outstanding support I received. Register.com, thank you for having such a stellar team member like Joshua who exemplifies excellence in customer care. I give Joshua a resounding "two-thumbs up" for making my experience truly exceptional.
A Arthera Shell
97 days ago

Empowered and Overjoyed: My Journey with Register.com

Register.com has truly been a game-changer for me. After struggling for months to navigate the changes they made to my email account, I was at my wit's end. The lack of guidance left me feeling lost, especially when I couldn't locate my essential file folders. But everything changed yesterday, on 12/30/23. The representative who assisted me deserves all the praise in the world. Their patience and expertise were evident as they walked me through every step of the process. Their guidance was not just helpful, but empowering. Thanks to their support, I not only found my missing folders but also gained a better understanding of the system. I am overjoyed with the outcome and immensely grateful for the exceptional customer service I received. Register.com has proven to be more than just a service provider – they are a partner in my online journey. Thank you for turning my frustration into empowerment.
K Kari
100 days ago

A Lifesaver for My Business: How Register.com’s Tech Support Saved the Day!

During a time when my email glitches were turning into a nightmare, Register.com's technical support came to my rescue like a superhero. I can't thank Ran enough for his exceptional skills and dedication to solving my long-standing email issue. With his quick diagnosis and precise troubleshooting, he not only fixed the root cause promptly but also went above and beyond to ensure my email was functioning flawlessly again. Ran's patient demeanor and attentive listening skills made all the difference. His expertise shone brightly as he accurately pinpointed the problem and swiftly rectified it, bringing my communication back on track. I am genuinely thankful for his stellar support, which not only salvaged my email but also restored my faith in exceptional customer service. Register.com's technical support team, led by professionals like Ran, truly exemplifies what outstanding service looks like. I highly recommend their services to anyone in need of reliable and efficient technical assistance. Thank you, Register.com, for being a lifesaver for my business!
H Home Energy Loss Professionals (HELP)
102 days ago

Rescued by Quality Customer Service – A Testimonial for Register.com

When I reflect on my experience with Register.com, a wave of gratitude washes over me. Initially, I encountered challenges when there was a server switch that disrupted my business email for months. The complexity of their new system left even IT professionals scratching their heads. Despite this rocky start, what truly touched me was the recent incident that could have devastated my online presence. After proudly hosting my business webpage with them for approximately 15 years, I received a shocking notification that it had been deleted. Panic set in as I realized the magnitude of what had occurred. Register.com had sent reminders for service renewals, inundating my inbox with daily prompts. However, amidst the deluge of emails, the crucial alert about my webpage's impending deletion went unnoticed due to its timing and frequency. Frantic and disheartened, I contacted their customer service, desperately seeking a solution. To my relief, I was met with compassion and understanding. Despite the unfortunate turn of events, the representative patiently guided me through the necessary steps to reinstate my webpage. They clarified the renewal requirements and rectified the misunderstanding, ensuring that I didn't lose years of hard work in a matter of days. Register.com's team demonstrated true professionalism and empathy during this crisis. They exemplified quality customer service by going above and beyond to rectify the situation promptly. Their quick actions and genuine concern for my dilemma reaffirmed my trust in their services. Today, I stand grateful for their assistance and foresight in salvaging my digital presence. In conclusion, my experience with Register.com serves as a testament to the power of exceptional customer support in nurturing long-standing partnerships. Despite the initial setback, their dedication and efficiency in resolving issues have transformed a potential disaster into a valuable lesson. I am now a loyal advocate of Register.com, grateful for their timely intervention and unwavering commitment to customer satisfaction. Thank you, Register.com, for being a beacon of exemplary service in a digital world fraught with challenges.
W Wilson Lee Wing
105 days ago

Exceeding Expectations: Joshua’s Top Tier Service Shines Bright at register.com

As a satisfied customer of register.com, I cannot express enough gratitude for the exceptional service provided by Joshua. When I needed assistance with forwarding my new website and setting up additional email boxes, Joshua stepped in with unparalleled expertise and efficiency. His dedication to resolving my requests promptly and effortlessly truly exceeded my expectations. What sets Joshua apart is not just his technical proficiency, but also his genuine enthusiasm and willingness to go above and beyond to assist. His pleasant demeanor and eagerness to help made the entire experience a breeze. In the realm of customer service, Joshua's approach stands out as top tier, a rarity that deserves recognition. Being fortunate enough to have Joshua handle my queries, I can confidently say that his level of service surpasses any other interactions I've had. Joshua's commitment to excellence and customer satisfaction shines brightly, making my journey with register.com all the more enjoyable and smooth. For anyone seeking unparalleled support and a truly remarkable customer service experience, I wholeheartedly recommend reaching out to Joshua at register.com. His dedication and expertise are sure to leave you impressed and grateful, just as I am.
S Shenole
118 days ago

A Gem in Customer Service: Jaye from Register.com

When I was in a bind trying to resolve an issue for one of my elderly clients, Jaye from Register.com stepped in as the perfect call agent. Not only was she professional and pleasant, but her patience shone through as she guided me through the process. Jaye's timely resolution of my problem was a testament to her expertise and dedication to customer satisfaction. In a world where customer service can often feel impersonal, Jaye stood out as a gem in the industry. I can't thank Register.com enough for having such a stellar representative like Jaye on their team.

Introduction

Register.com is a renowned domain registrar and web hosting provider that has been serving individuals and businesses for over two decades. With its user-friendly platform and wide range of services, Register.com has become a popular choice for those looking to establish an online presence. In this comprehensive editorial review, we will evaluate various aspects of Register.com's offerings, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive selection of domain extensions to choose from
  • User-friendly interface for easy domain registration and management
  • Competitive pricing plans for domain registration and web hosting services
  • High uptime guarantee and reliable hosting infrastructure
  • Secure SSL certificates available for enhanced website security
  • Advanced DNS management for technical control

Cons

  • Additional costs for certain premium domain extensions
  • Limited flexibility in some hosting plans
  • Lack of a comprehensive website builder tool
  • No dedicated server hosting options

User Experience

Register.com offers a seamless user experience, with an intuitive interface that simplifies the process of domain registration and management. The platform guides users through each step, from searching for available domain names to completing the registration process. The account dashboard provides easy access to domain settings, DNS management, and other essential features. Overall, Register.com excels in providing a user-friendly experience.

Pricing and Value for Money

Register.com offers competitive pricing plans for domain registration and web hosting services. The domain registration prices vary depending on the chosen extension, with some premium options incurring additional costs. Hosting plans are available at affordable rates, catering to different budgets and requirements. While the pricing is reasonable, users should carefully evaluate the features included in each plan to ensure value for money.

Customer Service

Register.com prioritizes customer satisfaction by providing reliable customer service options. They offer 24/7 customer support through phone, email, and live chat. The support team is knowledgeable and responsive, promptly addressing customer queries and concerns. Additionally, a comprehensive knowledge base and FAQs section are available to assist users with common issues and inquiries.

Product Quality and Selection

Register.com maintains high product quality by adhering to industry standards and utilizing robust hosting infrastructure. They offer a diverse selection of domain extensions, including popular options like .com, .net, .org, and country-specific domains. While their hosting plans provide reliable performance, advanced features such as dedicated server hosting are not available. However, the existing hosting options cater to most users' needs.

Website Usability

The Register.com website is designed to provide a user-friendly experience, with a clean layout and intuitive navigation. Users can easily find information about domain registration, hosting services, and additional features. The search functionality for domain availability is efficient and straightforward. The website also includes helpful resources, such as FAQs, tutorials, and a blog, ensuring an effortless browsing experience.

Returns and Exchanges

Register.com's policies regarding returns and exchanges primarily revolve around domain registration and hosting services. Once a domain is registered, it cannot be returned or exchanged, as domain registrations are binding. However, users have the option to transfer a domain to another registrar if needed. Hosting services are typically subject to cancellation policies, and users can request refunds within the specified timeframe, subject to the terms and conditions outlined in the service agreement.

Promotions and Discounts

Register.com occasionally offers promotions and discounts on specific domain extensions or hosting plans. These promotions can provide cost savings for users looking to register new domains or upgrade their hosting services. Users are encouraged to check the Register.com website or subscribe to their newsletter to stay updated on any ongoing promotions or discounts.

Reputation

Register.com has established a solid reputation in the domain registration and web hosting industry. With over two decades of experience, they have served millions of satisfied customers worldwide. Register.com is recognized for its reliability, security, and user-friendly approach. Their positive reputation is further strengthened by partnerships with industry-leading organizations and positive customer testimonials.

Payment Options

To ensure convenient transactions, Register.com accepts various payment options. Major credit cards, such as Visa, MasterCard, and American Express, are accepted. Users can also opt for alternative payment methods, such as PayPal. These payment options accommodate the preferences of a wide range of users, enhancing the overall customer experience.

Loyalty Programs

Register.com does not currently offer a dedicated loyalty program. However, they prioritize customer satisfaction by consistently providing reliable services and responsive customer support. Existing customers can benefit from ongoing promotions and discounts on certain services, helping to enhance their experience.

Customer Reviews

Customer reviews for Register.com are largely positive. Customers appreciate the user-friendly interface, prompt customer support, and reliable services. The platform's ease of use and competitive pricing are commonly praised. Some users have expressed a desire for additional features and more flexible hosting options, but overall, the customer reviews reflect satisfaction with Register.com's offerings.

Community Involvement

Register.com actively engages with its community by offering resources, educational content, and expert advice. Their blog and tutorials cover a wide range of topics related to domains, website creation, and online business. Register.com also supports various charities and initiatives, contributing to social causes and fostering a positive impact on the wider community.

Shipping and Costs

Since Register.com primarily offers digital services such as domain registration and web hosting, there are no physical products or shipping involved. The costs associated with their services, including domain registration and hosting plans, are clearly outlined on their website. Users can choose from different plans based on their requirements, and the costs are transparent, with no hidden fees.

In conclusion, Register.com is a reputable domain registrar and web hosting provider with a user-friendly platform, competitive pricing, and reliable services. While there are a few limitations in terms of features and hosting options, Register.com excels in delivering an excellent user experience, ensuring product quality, providing responsive customer service, and maintaining a positive reputation. Their commitment to customer satisfaction and community involvement further adds to their overall appeal. Whether individuals or businesses are looking to establish an online presence, Register.com offers a solid foundation for success.