Regus Reviews

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57 Reviews

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In the Business Services category

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4% users rated Poor
2% users rated Average
7% users rated Very Good
58% users rated Excellent
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A Ammaarah Adam
44 days ago

Regus Leicester: A Cautionary Tale

As a former client of Regus Leicester, I feel compelled to share my cautionary experience. Initially, I joined Regus for co-working purposes but soon realized it wasn't the right fit for me. Upon promptly canceling my contract, I eagerly awaited the return of my deposit, only to face an unexpected turn of events. Imagine my dismay when I discovered that my contract had been mistakenly renewed due to a system error, resulting in unexplained deductions from my account amounting to over £1000. Despite my relentless attempts to seek support and clarification, my pleas fell on deaf ears, leaving me feeling utterly bewildered and unsupported. While I must acknowledge the friendly demeanor of the building manager, the exorbitant and unauthorized charges overshadowed any positive aspects. This experience has left me deeply disheartened and serves as a stark reminder to exercise caution when engaging with service providers. In conclusion, my hope is that my unfortunate encounter serves as a warning to others to remain vigilant and thorough when dealing with financial matters, particularly with Regus Leicester. Be vigilant, stay informed, and avoid the pitfalls that I encountered.
D Deborah Francis
44 days ago

A Sanctuary of Productivity – Regus.com Review

After transitioning from the distractions of working from home, Regus has been a game-changer for my productivity. The atmosphere here allows me to immerse myself in work, almost like I've stepped into a professional cocoon where distractions are left at the door. It's incredible how much more I can accomplish in a focused environment. While the room temperature tends to veer towards the chilly side, the comforting gesture of hot chocolate never fails to warm my spirits. It's these small yet considerate touches that make me feel valued as a customer. Regus isn't just a workplace; it's a place where I can truly feel like I've put in a day's work and can then switch off and recharge for the next day.
J Jonathan Chai
44 days ago

Regus.com: A Personal Testimony of Billing Woes

Embarking on the journey of securing a workspace with Regus.com was a decision I had hoped would bring ease and efficiency to my professional life. However, my experience took an unexpected turn when I noticed multiple charges on my card in quick succession. The initial charge on January 1st seemed routine, but my confusion grew as consecutive charges followed on January 19th and 23rd without any apparent reason or explanation. Frustration peaked when I received a termination letter despite my attempts to address the billing discrepancies promptly. To my dismay, the situation worsened as additional charges surfaced even after cancellation. Feeling helpless, I sought assistance from my credit card company, providing them with a detailed account of all the perplexing transactions and emails exchanged. This unfortunate ordeal shed light on the unsettling practices I encountered with Regus.com, leaving me disheartened by what seemed like a lack of transparency and communication. I urge others to approach their workspace solutions with caution, considering alternative options that prioritize clarity and integrity. In hindsight, this experience serves as a valuable lesson, reminding me of the importance of thorough research and due diligence when entrusting service providers with sensitive financial information. While the road with Regus.com may have been rocky, I am grateful for the insights gained and the opportunity to share my story as a cautionary tale for fellow professionals seeking reliable office solutions.
D Doron Grinstein
44 days ago

Transformative Office Experience: A Testimonial

My experience at regus.com was nothing short of exceptional. The office space provided was not only great but truly transformative for our business. The representative, Caroline, went above and beyond to ensure that every aspect of our stay was seamless and comfortable. Caroline's professionalism and helpful nature not only made us feel at home but also elevated our productivity and overall satisfaction during our time there. Her attention to detail and dedication to customer service truly set a high standard for what a positive business interaction should look like. I can confidently say that our experience at regus.com exceeded our expectations, thanks to the incredible office space and the outstanding service provided by Caroline. I highly recommend regus.com to anyone in need of a top-notch office environment and exceptional customer care.
W Wana SASCE
44 days ago

From Amazing to Disappointing: My Unfiltered Regus Experience

After initially experiencing top-notch service with Regus, it pains me to admit that the quality has veered drastically downhill. The transformation from outstanding to lackluster has left me disheartened, primarily due to the deteriorating communication standards. What once was a seamless and efficient process now seems clouded with misunderstandings and oversights. The shift towards digital tools over personalized live support has been a significant setback. It feels as though the human touch has been replaced by cold, automated responses, leading to a sense of disconnect and frustration. The lack of transparency in communication and the seemingly deceptive practices have left me questioning the company's integrity and commitment to its clients. One of the most significant grievances I have encountered is the issue of automated renewals without proper notification or consideration for the client's preferences. It is disheartening to witness such a disregard for basic customer service practices, where clarity and consent should be paramount. The absence of guidance or assistance in navigating contract terminations only adds to the overall feeling of neglect and indifference. As a loyal customer, I sincerely urge Regus to reevaluate its approach and prioritize customer satisfaction. The choice between a purely self-service model and an effective office support system may seem stark, but finding a balance that fosters trust and reliability is crucial. In a world where genuine connections and genuine care set businesses apart, Regus has the opportunity to restore its reputation and regain the trust of its clientele.
P Paul Colton
44 days ago

Transformed My Business: Exceptional Office Space Solutions from Regus.com

From the first moment I stepped into the welcoming atmosphere at Regus, I knew I had found the perfect office space solution for my business. The staff went above and beyond to cater to my needs, making me feel like a valued client from day one. The offices are not just spaces; they are vibrant, well-lit, and impeccably clean environments that inspire productivity and creativity. I have been consistently impressed by the professionalism and dedication of the Regus team. Their commitment to providing top-notch service is evident in every interaction. Whether I need a quiet space to focus or a dynamic environment for team training, Regus has exceeded my expectations every time. Thanks to Regus, I no longer have to worry about finding the right office space for my business. They have become my go-to choice, and I look forward to utilizing their services for all my future projects. If you're looking for a company that truly cares about your business success, look no further than Regus.com. Transform your workspace and elevate your business with Regus – you won't be disappointed!
E Eduardo
44 days ago

It’s a tremendous place to cowork in Murcia

My assessment for regus.com It's a tremendous place to work with a superb staff of people that make you're feeling like working at residence.
C CN
44 days ago

An Unvarnished Reflection with a Spark of Hope: My Take on regus.com

When I first stepped into my office space at regus.com, I couldn't help but notice its modest size. However, despite its compactness, I found it to be remarkably functional, accommodating my daily workflow with ease. Yet, my enthusiasm waned as I discovered a few areas that could benefit from improvement. The cleanliness of the premises left much to be desired, with the vacuum seemingly making rare appearances unless specifically requested. The kitchen, save for an abundant supply of tea, lacked essentials like milk, prompting tenants to bring their own. Moreover, the meeting room tables occasionally bore unwelcome marks, necessitating last-minute scrubbings before client meetings. Undoubtedly, the standout challenge stemmed from the mysteriously elusive receptionist, often absent from her post. Her prolonged absences meant that I had to play a makeshift guard, attuned to the faint chime of the bell signaling a visitor's arrival. As I reflect on these shortcomings, a glimmer of hope emerges. With a dedicated effort towards cleanliness and better-stocked amenities, regus.com could transform into a welcoming, efficient workspace. Moreover, by addressing the receptionist's availability, the overall customer experience could be significantly elevated. Despite these challenges, I remain optimistic that regus.com has the potential to evolve into a premier office space, where functionality intersects seamlessly with comfort and professionalism. With thoughtful improvements, this workspace could undoubtedly shine as a beacon of efficiency and client satisfaction.
W WebshopCompany
45 days ago

Safeguard Your Finances and Trust Elsewhere: My Honest Encounter with Regus

From an unfortunate situation with Regus, I learned a valuable lesson about protecting my hard-earned money. Despite acknowledging their error in not refunding £655 due to a missed standing order cancellation, Regus chose not to rectify the situation, placing the blame on me. This lack of accountability and fairness serves as a warning to potential clients. It is crucial to exercise caution with Regus, as their practices may lead to financial loss if a mistake occurs. While they may offer explanations and justifications, their refusal to right a clear wrong raises concerns about their integrity. In the eyes of the law, withholding funds without justification is criminal. I urge you to consider these unresolved issues and tread carefully when dealing with Regus. Explore options that prioritize transparency and accountability to safeguard your finances and peace of mind. Trust is a precious currency, and it is essential to place it in businesses that uphold ethical standards.
M Mary Burns
45 days ago

A Day Made Perfect by Exceptional Service

Sharing my heartfelt experience with regus.com, I must emphasize how the staff's exceptional service truly made my day extraordinary. From the moment I stepped in, I was greeted with warmth and attentiveness that went above and beyond my expectations. Whether it was providing me with the necessary amenities or anticipating my needs before I even voiced them, the staff at regus.com truly stood out. Their dedication to ensuring my comfort and satisfaction was evident in every interaction, making me feel valued and well-cared for throughout my visit. It's rare to come across such exceptional service these days, and I am incredibly grateful for the genuine care and hospitality extended to me. My experience with regus.com was elevated to new heights by the staff's unwavering commitment to excellence, leaving a lasting impression that I will always cherish. Thank you, regus.com, for proving that exceptional service can indeed make all the difference.
J Josephine Liu
45 days ago

Enhanced Workspace Experience: Where Convenience Meets Warmth

As a frequent user of Meeting Rooms and Office Spaces at Leighton Center through regus.com, I am excited to share my valuable insights. The accommodating staff at this location ensure a seamless experience every time, adding a touch of warmth that truly sets it apart. While the facilities are excellent, I offer constructive feedback to further elevate the experience. In the Meeting Rooms, the only minor setback I encountered was the slightly loud air-conditioner. Addressing this issue could significantly improve the overall ambiance and productivity during meetings. When it comes to Office Spaces, a simple addition of décor elements like table lamps or dried flowers could effortlessly transform the space from plain to inviting, creating a more inspiring work environment for tenants. Overall, the convenience and positive atmosphere provided by regus.com at Leighton Center make it a go-to destination for professional gatherings and workspace needs. Embracing these small enhancements could elevate this already exceptional space to new heights of comfort and productivity.
N Naren
45 days ago

Transformative Experience at Regus – Penang: A Game Changer!

Embarking on our entrepreneurial journey, we chose Regus Penang as our workspace, and it has been nothing short of transformative. From the moment we stepped in, the ambiance exuded professionalism and innovation, setting the perfect tone for our business operations. The Regus team at Penang has been exceptional – their proactive approach and attention to detail have truly elevated our experience. The facilities at Regus Penang are top-notch, catering to all our needs seamlessly. The well-maintained spaces, modern amenities, and high-speed internet have significantly boosted our productivity. The flexibility and scalability of our contract have allowed us to expand our operations effortlessly, without any unexpected surprises or hidden costs. Unlike any other workspace provider, Regus Penang has prioritized efficiency and reliability. We have never faced any issues with electricity, water facilities, or lift malfunctions – a testament to their commitment to providing a conducive working environment. Our time at Regus Penang has not only met but exceeded our expectations, and we couldn't be more satisfied with our decision. We strongly recommend Regus Penang to any individual or organization seeking a premium workspace experience that goes above and beyond traditional office solutions. Thank you, Regus Penang, for being a true game-changer in our entrepreneurial journey!
S Stephen Beck
48 days ago

Exceptional Care and Genuine Interest

As a client of regus.com, I am continually impressed by the exceptional care and genuine interest displayed by the staff. From the moment I walk through the doors, I am greeted with warmth and professionalism that sets the tone for a positive work experience. The team at regus.com goes above and beyond to ensure that not only my needs are met, but also that of my patients. Their dedication is evident in the way they handle every interaction, making me feel valued and supported in my endeavors. It's truly refreshing to be in an environment where the staff treats you like more than just a number, but rather as a valued individual with unique needs and goals. I can confidently say that the staff at regus.com are not just interested in providing a service, but in fostering genuine relationships with their clients. This level of care and attention to detail sets them apart from the rest and makes every visit a truly pleasant and productive experience. I highly recommend regus.com to anyone looking for a workspace where they will be taken care of in the best possible way.
S Shaon Debnath
48 days ago

A Haven for Productivity and Success

Diving into my experience with Regus, I wholeheartedly echo the sentiment that it is an exceptional hub for meetings and office setups. Embarking on a day-long meeting at the Regus location in Barking, London, I was pleasantly surprised by the tranquil ambiance it offered. The seamless internet connection further elevated my productivity, allowing for uninterrupted workflow throughout the session. Regus truly encapsulates the ideal setting for productive meetings and efficient office hours. If you're in search of a space that fosters success, I highly recommend booking with Regus. The conducive environment and amenities provided are sure to elevate your work experience. Thank you, Regus, for setting the stage for success.
J Janine B.
49 days ago

Transforming Our Business with Andre: A True Office Space Hero!

From the moment we stepped into Regus, we were greeted by Andre's warmth and professionalism. Our company was in a tight spot, needing temporary office space during renovations, and Andre not only met but exceeded our expectations. His outstanding service made our transition seamless, allowing us to focus on our work without any added stress. Andre's dedication to helping us find the perfect workspace tailored to our needs was truly remarkable. His assistance went above and beyond, always there to provide support and guidance whenever we needed it. His patience and understanding made us feel valued as customers, creating a lasting impression that we will never forget. Thanks to Andre, our business was able to thrive in a challenging time. His commitment to excellence and exceptional service truly transformed our experience with Regus. We are forever grateful for his invaluable support and the positive impact he had on our team. Andre is not just a service provider; he is a genuine office space hero who deserves all the praise and recognition for his outstanding work.

Introduction

Regus.com is a well-established provider of flexible office space solutions worldwide. With over 3,000 locations in more than 100 countries, Regus.com offers a range of office solutions designed to meet the needs of businesses of all sizes. Whether you require a temporary workspace, a virtual office, or a fully-furnished private office, Regus.com aims to provide flexible and professional solutions to enhance productivity and convenience for its clients.

Pros and Cons

  • Pros:
    • Extensive global presence, allowing businesses to access professional office spaces and support services across multiple locations.
    • Flexible rental options, allowing businesses to choose from virtual offices, coworking spaces, meeting rooms, or private offices according to their requirements.
    • Access to a wide range of amenities, including high-speed internet, reception and administrative support, business lounges, and more.
    • Provides a professional and prestigious address for businesses that require a credible business location.
    • Secure and reliable infrastructure, ensuring the confidentiality and privacy of client information.
  • Cons:
    • Costs associated with premium office locations may be relatively higher compared to traditional leasing options.
    • Availability of specific office spaces may vary depending on location and demand.
    • Some users may find the online booking process complicated or time-consuming.

User Experience

Regus.com offers a user-friendly platform that allows users to search and book office spaces with ease. The website provides detailed information about each location, including photos, amenities, and pricing. Users can also explore virtual tours and floor plans to help them visualize the space before booking. The website's responsive design ensures a seamless browsing experience across various devices, enhancing user convenience and accessibility.

Pricing and Value for Money

Regus.com provides transparent pricing information for its office spaces, including monthly rates and any additional costs associated with optional services. While the pricing may be higher compared to traditional office leases, the flexibility and convenience offered by Regus.com's solutions justify the value for money for businesses seeking temporary or flexible workspace solutions.

Customer Service

Regus.com prioritizes excellent customer service to ensure client satisfaction. The company's dedicated customer support team is readily available to address any queries or concerns. Users can contact the support team through various channels, including phone, email, and live chat. Regus.com also offers on-site staff at its office locations to provide on-site assistance and professional reception services.

Product Quality and Selection

Regus.com is committed to maintaining high standards in the quality of its office spaces. Each location is equipped with modern amenities and infrastructure to support businesses of all sizes. The selection of office solutions offered by Regus.com ensures that businesses can find a workspace that suits their specific needs, whether it be a virtual office for remote working or a dedicated private office for teams.

Website Usability

Regus.com's website features a clean and intuitive design, making it easy for users to navigate and find the desired information. The search functionality allows users to filter office spaces based on their preferences, such as location, amenities, and available services. The website also offers informative blog articles and resources to help businesses make informed decisions about their workspace requirements.

Returns and Exchanges

Regus.com operates on a rental model, and as such, returns and exchanges are not applicable. Clients can opt for short-term or long-term rentals based on their needs, and any modifications or cancellations can be communicated with the customer support team for necessary adjustments.

Promotions and Discounts

Regus.com periodically offers promotions and discounts to its clients, which may include discounted rates, free trial periods, or value-added services. These promotional offers are typically highlighted on the website or communicated directly to existing and potential clients via email newsletters or social media channels.

Reputation

Regus.com has established a strong reputation as a leading provider of flexible office spaces. With decades of experience in the industry, Regus.com has built a global network of professional workspace solutions and has successfully catered to the needs of numerous businesses across various industries. The company's commitment to quality, reliability, and customer satisfaction has contributed to its positive reputation.

Payment Options

Regus.com offers multiple payment options to cater to the diverse needs of its clients. Customers can choose to make payments through various channels, including online platforms, bank transfers, or credit/debit card transactions. The company ensures the security and confidentiality of payment information through secure encryption protocols.

Loyalty Programs

Regus.com offers a loyalty program known as the Regus Businessworld membership. This membership grants clients access to premium business lounges worldwide, providing a dedicated space for work or networking. Additionally, the membership offers benefits such as priority access to meeting rooms and discounts on additional services. The loyalty program rewards clients for their continued use of Regus.com's workspace solutions.

Customer Reviews

Customer reviews play a crucial role in evaluating the reputation and quality of service of any business. Regus.com has received a mix of reviews from clients, reflecting both positive and negative experiences. Positive reviews often praise the professional environment, convenience, and support provided by Regus.com's office spaces. Negative reviews may highlight occasional issues related to billing, availability, or customer service, which are promptly addressed by the company's support team.

Community Involvement

Regus.com actively participates in community initiatives and supports local businesses through its various programs. The company strives to create a collaborative and supportive environment within its office spaces, encouraging networking and the exchange of ideas among its clients. Furthermore, Regus.com promotes sustainability by implementing environmentally-friendly practices and initiatives across its locations.

Shipping and Costs

As a digital service provider, Regus.com does not involve shipping physical products, and therefore shipping costs are not applicable. However, clients may need to consider costs associated with transportation or courier services if they require the physical delivery of any essential documents or packages related to their workspace requirements.

Conclusion

Regus.com offers businesses an extensive range of flexible office solutions paired with professional services and support. With a strong global presence, high-quality office spaces, and a commitment to customer satisfaction, Regus.com has established itself as a trusted and reputable provider in the industry. While pricing may be a consideration, the convenience, flexibility, and business benefits offered by Regus.com make it a valuable solution for businesses seeking temporary or flexible workspace arrangements.