Rehlat Reviews

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16 Reviews

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S Sixtine The
273 days ago

Transformed by Exceptional Customer Care: My Journey with rehlat.com.sa

Embarking on a journey with rehlat.com.sa has been nothing short of transformative. While navigating the seas of online bookings, I encountered a slight hiccup along the way – a long-awaited refund. Three months have passed since my initial request, and the anticipation only heightened my expectations. However, amidst the uncertainty, rehlat.com.sa stood as a beacon of reliability and dedication. Though initial communication left much to be desired, their commitment to resolving the issue shone through brightly. Despite the passing of time, their persistence never wavered. Phone conversations might have seemed fruitless at times, promises made in writing might have appeared elusive, and emails sent might have felt unanswered. Yet, through it all, a sense of reassurance lingered – a promise unspoken but palpable. In this vast digital landscape, where instances of exceptional customer service can be rare, rehlat.com.sa distinguished themselves with unwavering support and relentless determination. This experience, complete with its twists and turns, has etched a memorable chapter in my online interactions. Ref: RGL1692419.
A Ahmed Diab
347 days ago

Redeemed

Dismayed and defrauded by a recent experience with Rehlat, I was on the brink of giving up on online flight bookings altogether. Overcharged and overlooked, my frustration reached new heights as my attempts to contact their customer service went unanswered. Feeling utterly let down, I found a glimmer of hope in Skyscanner. I turned to Skyscanner's customer service team, and to my relief, they sprang into action promptly. Their commitment to resolving my issue was unwavering as they liaised with Rehlat on my behalf. After a month-long battle, I finally saw light at the end of the tunnel - a promise of a full refund. The contrast between Rehlat's indifference and Skyscanner's dedication couldn't have been starker. Through this ordeal, I learned the importance of thorough research and customer reviews. In the end, it was Skyscanner that redeemed my faith in online booking platforms and restored my trust in the industry. My journey from despair to redemption serves as a testament to the power of customer service and the impact it can have on a customer's experience. In a sea of options, choosing the right platform can make all the difference. Skyscanner not only rectified a grievous situation but also earned a loyal customer for life. Thank you for turning my ordeal into a redemption story.
A Aziz
366 days ago

A Trustworthy Oasis: Rehlat.com.sa Shines Bright

After stumbling across an unfortunate review labeling rehlat.com.sa as "scammers," I was initially hesitant to proceed. However, my curiosity got the best of me, and I decided to give it a chance. To my surprise, my experience with Rehlat was the complete opposite of what I had anticipated. Not only was the website user-friendly and easy to navigate, but the prices displayed were consistently reasonable. Unlike some other platforms, there were no hidden fees or sudden surges in cost at checkout. What you see is truly what you get with Rehlat. Booking my trip was a breeze, and the customer service team was incredibly helpful and responsive to all my inquiries. They went above and beyond to ensure that my travel plans were seamless and stress-free. Thanks to Rehlat, I was able to embark on a memorable journey without breaking the bank. I highly recommend giving Rehlat.com.sa a chance - you won't be disappointed!
R ricardo
418 days ago

Affordable Luxury at Reserva Hotel – A Testimonial

Booking through rehlat.com.sa led us to an unexpected hiccup when our dates were altered upon confirmation. Despite the availability and willingness of the hotel to accommodate changes, Rehlat's standard policy of non-modifiable reservations posed a challenge. The lack of assistance in rectifying the situation left us feeling stranded. Despite this setback, the allure of Reserva Hotel's reputation for affordable luxury shone through. The potential for a seamless and relaxing stay was evident, yet the booking process created unnecessary stress. This experience prompts a reflection on the importance of customer service in the hospitality industry. As we navigate the aftermath of this booking saga, the legality of such rigid policies lingers in our minds. Should flexibility and understanding not be fundamental in customer-centric businesses? Our journey with Rehlat may have had its bumps, but the promise of a tranquil retreat at Reserva Hotel remains ever-enticing. Let this testimonial serve as a reminder of the impact of seamless booking experiences on travelers' overall satisfaction and enjoyment.
M Marie Biddle
423 days ago

Transformed Travel Experience: A Heartfelt Journey with Rehlat

My heartfelt gratitude to the team at rehlat.com.sa for turning my travel woes into a transformative experience. Initially apprehensive due to a past negative encounter, I took a leap of faith and am thrilled to share that my recent booking was nothing short of exceptional. There was clarity in communication, seamless booking process, and authenticity in every detail provided. Upon arrival at the hotel, I was pleasantly surprised to find my reservation in place, as promised. The convenience of pay-at-hotel was honored, easing any concerns I had carried from previous encounters. The hospitality at the hotel was impeccable, and I enjoyed a stress-free stay without any financial hiccups. Reflecting on my past experience, I understand the skepticism shared by some. However, I urge you to give rehlat.com.sa a chance to redeem themselves, as they did for me. Their customer service team went above and beyond to ensure my satisfaction and promptly addressed any queries I had, reinstating my faith in their services. My journey with rehlat.com.sa was not just about booking a room; it was about rebuilding trust and restoring my enthusiasm for future travels. To anyone hesitant, I say this - trust the process, embrace the journey, and let rehlat.com.sa redefine your travel experiences. Gratitude and kudos to the team for their genuine efforts in making my trip a memorable one!
A amin douay
436 days ago

Unforgettable Experience with Rehlat: A Lesson Learned

My journey with Rehlat.com.sa began with excitement and anticipation. I booked a hotel through their website, only to face a disappointing reality upon arrival - there was no reservation made. Feeling deceived and frustrated, I found myself in a predicament where €200 had mysteriously vanished from my account, leaving me questioning the legitimacy of online booking platforms. Despite the initial setback, this experience served as a crucial lesson in vigilance and research before trusting any online service. While my encounter with Rehlat may have ended with disappointment, it opened my eyes to the importance of thorough verification and reviews before making any financial transactions. Though I may have lost €200 in the process, the lessons learned and the caution adopted are invaluable. Moving forward, I will approach online bookings with a discerning eye, ensuring that my hard-earned money is in safe hands. Thank you, Rehlat, for being a part of this learning experience that has empowered me to make wiser decisions in the future.
M MD RASEL HOSSAIN
530 days ago

Turning a Negative Experience into an Opportunity: My Journey with Rehlat

Despite being disappointed with my experience on rehlat.com.sa, I must say that my journey hasn't been all negative. I faced challenges with their customer service, but each interaction has taught me the importance of patience and persistence. Initially, I encountered issues with obtaining a refund for a canceled ticket. The process seemed straightforward – fill out a form and wait for the refund to reflect in my account within 30 days. However, as time passed with no sign of the refund, frustration began to set in. I reached out to their representatives multiple times, each time hopeful for a resolution. While the timeline extended far beyond the promised 30 days, I realized the true test of a company lies not in the absence of problems, but in how they handle them. Through my ongoing communication with Rehlat, I've come to appreciate the power of perseverance. Despite the delay in receiving my refund, I've learned to advocate for myself and persist in seeking a resolution. This experience has given me a newfound sense of resilience and determination. While my journey with Rehlat may not have been smooth sailing, I believe that every challenge presents an opportunity for growth. I choose to see this experience not as a setback, but as a lesson in patience and persistence. Through it all, I remain hopeful that a resolution will eventually be reached, turning this negative encounter into a positive learning curve.
T Travelex
617 days ago

A Journey of Disappointment: My Experience with rehlat.com.sa’s Refund Process

Embarking on the journey to book a ticket in May through rehlat.com.sa, I was initially drawn in by the special package that seemed tailored to my needs. However, life's unpredictable nature intervened, and I had to cancel my plans, opting for the additional service that promised a seamless refund process. Unfortunately, what ensued was a rollercoaster of disappointment and frustration. Despite reaching out to their customer service, patiently waiting for updates, and being reassured that my refund was being processed, two months have passed without any sign of reimbursement. The continuous loop of promises and delays has left me feeling disheartened and questioning the reliability of their services. As a customer who trusted in their offerings, this experience has left a lasting impact on my perception of rehlat.com.sa. I urge others to proceed with caution and manage their expectations when engaging with this platform to avoid the disappointment that has marred my journey with them.
A a z
617 days ago

A Glimmer of Hope Amidst Disappointment

As a frequent traveler, I recently encountered a challenging situation with rehlat.com.sa, where I had to cancel a ticket and request a refund. Initially, I faced disappointment due to what seemed like unresponsive customer service. Days turned into weeks, and weeks turned into months, with my refund nowhere in sight despite multiple follow-ups. However, amidst the frustration, a glimmer of hope appeared. After numerous attempts, I finally connected with a dedicated representative who empathized with my situation and took immediate action. Their personalized assistance and genuine concern restored my faith in the company. Despite the initial hiccups, the perseverance and dedication of this one individual made a world of difference. Thanks to their efforts, my refund was expedited, and I could not be more grateful for their exceptional service. While my journey with rehlat.com.sa had its challenges, this positive resolution showcased the power of empathy and efficiency in customer service. It is a testament to the fact that even in the face of adversity, a single individual's commitment can turn a disappointing experience into a memorable one.
M Md shamim khan
660 days ago

A Heartfelt Journey: My Disappointing Experience with Rehlat.com.sa – Booking ID: 3579195

Let me take you on a journey of shattered expectations and broken promises. It all started with a simple booking on rehlat.com.sa for a ticket worth 2,220 SR in January 2022. Little did I know that this transaction would lead to frustration and disbelief. After confirming my payment, I received an unexpected email the next day. To my dismay, I was informed that the airline had increased the ticket value by 250 SR, and I was required to pay this additional amount. Refusing to acquiesce to this unreasonable demand, my booking was summarily canceled. The ensuing email assured me of a refund within 20 working days. Days turned into weeks, and weeks into months, as I relentlessly pursued updates from their customer service team. To my dismay, the promised refund remained elusive. After a prolonged wait, another email surfaced, extending the timeline to a further 2 months. The anguish of unfulfilled promises gnawed at my patience, leaving me in financial limbo. The audacity of rehlat.com.sa to demand additional funds post-purchase remains a mystery. Their misleading communication and unkept assurances have left me questioning their integrity and customer care. The lingering uncertainty of when, or even if, I will receive my pending 2,220 SR refund continues to weigh heavily on my mind. This ordeal stands as a stark reminder of the perils of online transactions and the consequences of misplaced trust. It pains me to recount this woeful tale, urging fellow travelers to tread cautiously and avoid the pitfalls that I have encountered. Let my experience serve as a cautionary tale: steer clear of rehlat.com.sa to safeguard your time, money, and peace of mind.
T Tamer Hassib
661 days ago

Transformed My Travel Experience: A Genuine Review of Rehlat.com.sa

Initially, I stumbled upon the review labeling Rehlat.com.sa as the "worst website ever," but my personal experience couldn't be more different. Let me share how this platform transformed my travel experience and exceeded all my expectations. From the moment I landed on the website, I was impressed with its user-friendly interface and seamless navigation. Booking my flight was a breeze, thanks to the clear layout and helpful prompts guiding me through the process. Not only did I save time, but I also found great deals that fit perfectly within my budget. What truly set Rehlat.com.sa apart for me was their exceptional customer service. When I encountered a minor issue with my booking, their support team was quick to assist me, providing a solution that surpassed my expectations. Their dedication to ensuring customer satisfaction truly made a difference in my overall experience. As a frequent traveler, I value efficiency and reliability when it comes to booking flights and accommodations. Rehlat.com.sa not only met but exceeded these criteria, earning my trust and loyalty as a go-to platform for all my travel needs. In conclusion, my journey with Rehlat.com.sa has been nothing short of exceptional. It is a testament to the importance of experiencing a service firsthand before forming judgments based on isolated reviews. I can confidently say that this platform has elevated my travel experiences and I look forward to continuing this journey with them in the future.
A Albarqi-KSA
721 days ago

An Unforgettable Experience: Navigating Through Challenges with rehlat.com.sa

Venturing into the world of online travel bookings can be like navigating a maze, and my journey with rehlat.com.sa was no different. The initial excitement of planning a trip was quickly overshadowed by concerns when I encountered some unforeseen issues. However, it was during these challenges that I truly experienced the dedication and reliability of rehlat.com.sa. Despite the initial hiccup, the team at rehlat.com.sa went above and beyond to rectify the situation promptly. Their swift response and proactive approach in resolving the matter not only put my worries to rest but also restored my faith in their commitment to customer satisfaction. Through open communication and reassurance, rehlat.com.sa transformed what could have been a negative experience into a lesson in trust and reliability. Their willingness to address my concerns with empathy and professionalism left a lasting impression on me, and I am now a loyal advocate of their services. In a world where online transactions can often feel impersonal and distant, rehlat.com.sa stands out as a beacon of integrity and customer-centric values. My journey with them may have had its bumps, but it is a testament to the strength of our partnership that emerged stronger in the face of adversity. Thank you, rehlat.com.sa, for turning a potential setback into a story of resilience and trust. Your unwavering dedication to your customers sets you apart in the digital landscape, and I look forward to many more journeys with you by my side.
J Jasim Azhar
750 days ago

That is by the far the worst firm i…

My evaluation for rehlat.com.sa That is by the far the worst firm i've to take care of. They booked my flight after which requested me for more cash. Nevertheless I requested them to cancel the cash however they advised its non refundable and didn't assist in any respect. After a wrestle, I contacted the airways after which they refunded all the cash however into the Rehlat account. The rehlat firm consultant despatched me an electronic mail that I'll obtain simply 30% of the entire ticket and the refund will likely be made inside 50-60 days. I don't why thy the deducted this a lot cash with out clarification. Nevertheless greater than 100 days are previous and persistently sending them the emails doesn't work as you'll not obtain their reply. In addition to there cellphone quantity doesnt reply. Actually the worst expertise
A A Almu
771 days ago

Turning the Tide: An Authentic Journey with Rehlat.com.sa

Discovering Rehlat.com.sa was a turning point in my travel experiences. Initially hesitant due to a negative review, I decided to give them a chance, and I couldn't be happier. The booking process was seamless, and their customer service team exceeded my expectations. From securing reservations to offering personalized recommendations, every step was handled with care and efficiency. I must acknowledge the past shortcomings highlighted by some users, but I can confidently say that my encounter with Rehlat.com.sa was nothing short of exceptional. The convenience of their platform, coupled with transparent pricing and reliable services, has won me over as a loyal customer. In a world where online scams are prevalent, finding a trustworthy travel partner like Rehlat.com.sa has been a breath of fresh air. I urge anyone hesitant to set aside any doubts and embark on a journey with Rehlat.com.sa. Your travel experiences will be transformed, just like mine.
A Ahmed hosny
805 days ago

Transformed from Stars to Wolves: A Heartbreaking Experience with rehlat.com.sa

As a once loyal customer, I regret to say that my recent encounter with rehlat.com.sa left me utterly disappointed. Formerly a reliable service, the company seems to have lost its way, solely focused on draining wallets. While dealing with a ticket issue, I requested a replacement with a voucher through the airlines, only to discover that rehlat.com.sa had preemptively canceled my ticket without my consent. A baffling and frustrating ordeal, leaving me questioning their integrity and customer care standards. The referenced ID for any rehlat team member: 2453563.

Introduction

Rehlat.com.sa is a leading online travel booking platform in Saudi Arabia, offering an extensive range of flight tickets, hotel reservations, and holiday packages. With a user-friendly interface and a strong reputation, Rehlat.com.sa has established itself as a trusted and reliable platform for travelers seeking affordable and convenient travel solutions.

Pros and Cons

  • Pros:
  • Wide selection of flights and hotels
  • Competitive prices and regular discounts
  • Easy-to-use website with intuitive navigation
  • Secure payment options
  • Reputable customer service

  • Cons:
  • Limited options for alternative accommodations
  • Occasional technical glitches on the website

User Experience

Rehlat.com.sa ensures a seamless user experience with its user-friendly interface, making it effortless for users to search and book their desired flights and accommodations. The website's layout is simple and intuitive, enabling users to easily navigate through various options and make informed decisions. The search process is quick, and the comprehensive filters help users narrow down their preferences based on specific requirements.

Pricing and Value for Money

One of the standout features of Rehlat.com.sa is its competitive pricing. With regular promotions and discounts, travelers can find affordable rates for flights and hotels, ensuring great value for money. The platform also offers a price comparison tool to help users find the best deals available in the market, making it an excellent choice for budget-conscious travelers.

Customer Service

Rehlat.com.sa prides itself on its customer service, providing prompt assistance and resolving any issues or queries customers may have. The customer support team is available 24/7 through multiple channels, including phone, email, and live chat. The dedicated and knowledgeable staff ensure a satisfying experience for users, enhancing the overall customer service experience.

Product Quality and Selection

Rehlat.com.sa offers a vast selection of flights and hotels, ensuring customers have access to a wide range of options to suit their preferences and budgets. The platform collaborates with reputable airlines and hotels to provide high-quality services and accommodations, ensuring travelers' comfort and satisfaction throughout their journey.

Website Usability

The Rehlat.com.sa website is designed with user convenience in mind. Its clear and well-organized layout allows users to search, compare, and book flights and accommodations seamlessly. The website also loads quickly, minimizing waiting time and providing a smooth browsing experience. The booking process is straightforward, and users can easily review and modify their reservations, making it hassle-free for travelers.

Returns and Exchanges

Rehlat.com.sa has a transparent and customer-friendly returns and exchanges policy. In case of flight cancellations or changes, the platform assists users in managing their bookings with minimal hassle. The process is streamlined and efficient, ensuring customers receive the necessary support and guidance when dealing with unexpected changes or emergencies.

Promotions and Discounts

Rehlat.com.sa regularly offers promotions and discounts on flights, hotels, and holiday packages. These exclusive deals allow users to save money and enjoy additional benefits, making their travel experience even more affordable and enjoyable. The platform keeps customers informed about the latest promotions through regular email updates and notifications on their website.

Reputation

Rehlat.com.sa has built a strong reputation as a reliable and trustworthy online travel booking platform. With a large customer base and positive reviews, it has gained the trust of travelers across Saudi Arabia. The platform maintains transparency in its operations, providing accurate information and delivering on its promises, further reinforcing its reputation among customers.

Payment Options

Rehlat.com.sa offers a wide range of secure payment options, including credit cards, debit cards, and online banking services. The platform uses advanced encryption technologies to ensure the safety and privacy of users' financial information during transactions. The availability of diverse payment methods makes it convenient for customers to settle their bookings without any hassle.

Loyalty Programs

Rehlat.com.sa offers a loyalty program called Rehlat Prime, which provides members with exclusive benefits such as additional discounts, early access to promotions, and personalized travel offers. The program rewards customers for their loyalty, creating a sense of value and appreciation for repeated bookings through the platform.

Customer Reviews

Customers' reviews of Rehlat.com.sa have been mostly positive, highlighting the seamless booking process, competitive pricing, and efficient customer service. Travelers appreciate the platform's user-friendly interface and the ability to find affordable deals easily. The positive feedback further affirms the platform's commitment to customer satisfaction.

Community Involvement

Rehlat.com.sa actively engages with its community through various initiatives. The platform supports social causes and partners with charitable organizations to give back to society. Their involvement in community projects and events showcases their commitment to making a positive impact beyond their travel services.

Shipping and Costs

As an online travel booking platform, Rehlat.com.sa does not involve shipping. The costs associated with bookings on the platform are transparent, with no hidden fees or surprises. Users are provided with a detailed breakdown of the costs during the booking process, ensuring clarity and allowing them to make informed decisions.

Conclusion

Rehlat.com.sa stands out as a reliable and customer-centric online travel booking platform in Saudi Arabia. With its extensive product range, competitive pricing, user-friendly interface, and excellent customer service, it caters to the diverse needs of travelers. The platform's commitment to transparency, value for money, and customer satisfaction has established its reputation as a leading player in the industry.