Reservix Reviews

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2788 Votes

20 Reviews

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In the Event Ticket Seller category

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5% users rated Average
0% users rated Very Good
70% users rated Excellent
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C Chris Belbin
85 days ago

A True Testimonial of Exceptional Service

When I encountered a hiccup with my ticket on reservix.de, I was initially worried about missing out on the event I had been eagerly anticipating. However, I reached out to their customer service, and I was met with nothing short of excellence. The prompt response and efficient resolution of my issue not only relieved my stress but also left me impressed with their dedication to customer satisfaction. Thank you, reservix.de, for turning what could have been a frustrating experience into a seamless and pleasant interaction. Your commitment to resolving issues promptly and professionally truly sets you apart. I will not hesitate to recommend your services to others seeking a reliable and customer-centric platform. Keep up the fantastic work!
I Irineos Loizou
101 days ago

Reservix – Going Above and Beyond Expectations

As someone who values prompt assistance and efficient service, I was thrilled to experience Reservix's swift and effective response firsthand. The team not only addressed my concern promptly but also went the extra mile to ensure that my issue was resolved quickly. From the moment I reached out to them, I was impressed by their professionalism and dedication to customer satisfaction. The support I received was nothing short of exceptional, and it truly showcased Reservix's commitment to exceeding expectations. I am grateful for the seamless experience and the peace of mind that Reservix provided me during a time of need. Their unparalleled service has earned my trust and loyalty, and I will not hesitate to recommend them to others seeking top-notch customer support.
A Arsen Aloyan
107 days ago

Life-Saving Customer Service Experience

Reservix.de truly saved the day for me! When I encountered a problem with ticket delivery, their customer service team went above and beyond to provide me with e-tickets as a solution. Their fast response and proactive approach not only resolved the issue swiftly but also ensured that I didn't miss out on the event I was eagerly looking forward to. I am immensely grateful for their exceptional service and will definitely be a loyal customer for life!
A AnjaK
109 days ago

A Genuine Lifesaver in Times of Need

My experience with reservix.de was truly exceptional. When I needed to change my booking, their customer service team provided quick and friendly assistance, turning a potentially stressful situation into a seamless process. Within just 24 hours, I had a new ticket in hand, allowing me to proceed with my plans without any hassle. Their efficiency and attentiveness made all the difference for me, and I couldn't be more grateful for their swift and reliable support. Thank you, reservix.de, for being a genuine lifesaver in times of need.
A Ada
134 days ago

Reservix.de: Making Dreams Come True

I cannot express enough gratitude to Reservix.de for the exceptional service they provided. Not only did they make my day, but they also made my Christmas extra special with their prompt and efficient assistance. The seamless experience they offered exceeded all my expectations. I am delighted by the excellent service and would like to extend my heartfelt thanks. Wishing you all a Merry Christmas filled with joy and blessings. 🎄
G Giovanni Bassolino
152 days ago

Exceptional Service Beyond Expectations

My experience with reservix.de's customer care team was nothing short of outstanding. When I encountered an issue with locating the download link for my tickets last minute, I reached out to their customer service for assistance. To my surprise and delight, the team responded promptly and efficiently, ensuring that I received the necessary information within an hour. This level of responsiveness and dedication truly exceeded my expectations. The seamless communication and swift resolution of my problem not only saved the day but also left me impressed with the exceptional service provided by reservix.de. I cannot thank the customer care team enough for their swift action and commitment to ensuring customer satisfaction. Kudos to reservix.de for their exemplary customer service!
K Kristina Reingoldt
166 days ago

Rescued by Exceptional Customer Service from Reservix

I was initially devastated by what seemed like a ticketing disaster. After purchasing ballet tickets for my mum, we arrived at the venue only to find confusion and no performance in sight. The disappointment was palpable, with several other bewildered couples sharing our predicament. Determined to seek resolution, I reached out to Reservix for assistance. To my relief, their customer service team responded promptly, demonstrating empathy and professionalism throughout the process. They not only rectified the situation swiftly but also went above and beyond to ensure our satisfaction. Thanks to their dedicated efforts, my faith in online ticketing services has been restored. If you ever find yourself in a similar predicament, I highly recommend reaching out to Reservix's exceptional customer service team for a resolution that exceeds expectations. Gratitude for turning a potential disaster into a memorable experience.
V Valentyn
176 days ago

A Sigh of Relief: From Frustration to Gratitude with Reservix

Embarking on a journey with reservix.de was akin to riding a rollercoaster of emotions. The initial hurdle of a misplaced ticket seemed daunting, but their swift response in rectifying the situation was a glimmer of hope. However, as days passed without the coveted ticket in hand, frustration mounted. Multiple attempts to contact Reservix through their contact form left me feeling stranded in a sea of uncertainty. Was my order lost in the digital abyss? Would I ever receive my ticket or a refund? Just when I thought all was lost, a ray of sunshine pierced through the clouds. The email notification confirming the successful delivery of my ticket brought a wave of relief and gratitude. The bittersweet journey had come to a positive conclusion. Despite the bumps along the way, I must extend my heartfelt gratitude to Reservix for ultimately delivering on their promise. While the road was rocky, the destination brought a sense of satisfaction and appreciation for their efforts. Here's to smoother transactions in the future!
K Klaus Witte
180 days ago

Reservix.de: Prompt Support That Exceeded My Expectations

When I reached out to reservix.de with a query, I was amazed by the prompt response I received. Their customer service team not only resolved my issue swiftly but also went above and beyond to ensure I had a seamless experience. This level of attentiveness truly stood out to me. Overall, my interaction with reservix.de left me impressed. From their user-friendly website to their exceptional customer support, every aspect of their service was top-notch. I would highly recommend reservix.de to anyone looking for reliability and efficiency in ticket booking services.
S Sille Paas
234 days ago

Life Saver: How Reservix.de’s Quick and Helpful Service Saved My Day

I cannot thank Reservix.de enough for their quick and helpful service. When I was in a pinch, their efficient assistance truly saved the day for me. The speed at which they addressed my needs was impressive, and their helpful approach made the entire experience a breeze. I had an urgent situation and needed to book tickets at the last minute. I turned to Reservix.de, hoping for the best but expecting the worst due to the time sensitivity of my request. To my surprise, not only did they handle my request swiftly, but they also went above and beyond to ensure that I had all the information I needed for a smooth experience. Their responsiveness and willingness to assist made a significant impact on me. It's rare to find a service that combines speed with genuine helpfulness, and Reservix.de truly excelled in both aspects. I wholeheartedly recommend Reservix.de to anyone in need of quick and reliable service. Their dedication to their customers sets them apart, and I know that I'll be turning to them for all my future booking needs. Thank you, Reservix.de, for being a shining example of outstanding customer service.
M Marco
235 days ago

An Unforgettable Experience: How Reservix.de Transformed My Customer Service Expectations

Let me take a moment to express my gratitude for the impeccable service provided by reservix.de. From the moment I reached out with a query, their team displayed unmatched professionalism and a commitment to swift responses that truly impressed me. This level of dedication and efficiency is rare to find in today's fast-paced world, and reservix.de has certainly set a new standard for customer service excellence. Every interaction felt personalized, and I was met with genuine care and attention to detail. It was evident that the team at reservix.de values their customers and goes above and beyond to ensure a seamless experience. Their ability to address my inquiries promptly and effectively left me feeling heard and valued as a customer. Thanks to reservix.de, I not only received the information I needed promptly but also felt reassured by the level of expertise and professionalism demonstrated throughout our interactions. Their customer service team is a true reflection of their dedication to customer satisfaction. If you are searching for a company that prioritizes its customers and values exceptional service, look no further than reservix.de. My experience with them has been nothing short of outstanding, and I have full confidence in recommending their services to anyone seeking a reliable and customer-centric partner.
T Tauheed
277 days ago

The corporate representatives had been very…

My overview for reservix.de The corporate representatives had been very responsive and engaged with us as clients through e-mail & telephone. All data given was clearly communicated beforehand so we knew what to anticipate concerning the refund request. We'd undoubtedly use the service once more sooner or later to make reservations for occasions or actions.
A Akaki Jikia
298 days ago

Exceptional Support: A Lifesaver in Times of Need

When I reached out to reservix.de, I was met with a level of support that exceeded all expectations. The team's helpful and friendly demeanor instantly put me at ease, making me feel heard and valued as a customer. What truly impressed me was their quick problem-solving skills. Within minutes, they not only understood my issue but also resolved it efficiently, leaving me immensely grateful for their expertise. Thank you reservix.de for your exceptional support. Your cooperation was not just appreciated; it was a true lifesaver in my time of need.
T Tímea Szakács-Kovács
351 days ago

Exceptionally Prompt and Supportive Assistance—reservix.de Review

From start to finish, my experience with reservix.de was top-notch thanks to their exceptionally quick and efficient assistants. Not only were they quick in their responses, but they were also kind and incredibly helpful throughout the process. Their support made navigating the platform a breeze, and I felt truly valued as a customer. Thank you, reservix.de, for setting the bar high with your outstanding service! 🙂
F Franz Benisch
445 days ago

Turning Frustration into Customer Satisfaction: My Journey with reservix.de

Embarking on an adventure to attend an event, I encountered a stumbling block – I had forgotten to personalize my ticket for public transportation. Panic set in as I realized the potential consequences. Desperately seeking a solution, I reached out to reservix.de for help. Initially met with confusion, I explained my predicament, hoping for a swift resolution. Despite multiple attempts to convey the necessity of personalization for my ticket, my requests seemed to fall on deaf ears. Frustration grew as my concerns were seemingly ignored. However, amidst the chaos, a glimmer of hope emerged. An unexpected response from reservix.de shed light on the situation, indicating that personalization was not required for event entry. This revelation brought relief, but the unresolved issue regarding public transportation persisted. Disheartened by the lack of clarity, I expressed my disappointment, yearning for a conclusive answer. Despite initial setbacks, my determination paid off as reservix.de finally acknowledged the essence of my dilemma, addressing the public transportation aspect. Through persistence and communication, the once rocky journey transformed into a story of triumph. Despite the initial challenges and misunderstandings, reservix.de ultimately came through, salvaging my experience and restoring my faith in their service. Thank you, reservix.de, for turning a moment of forgetfulness into a lesson in customer satisfaction. This journey, though fraught with obstacles, ultimately led to a positive resolution, teaching me the value of perseverance and effective communication in overcoming adversity.

Introduction

Reservix.de is an online ticketing platform that offers a wide range of event tickets, including concerts, theater performances, sports events, and more. With a user-friendly interface and a comprehensive selection of events, Reservix.de has quickly become a popular choice for ticket purchases in Germany and beyond.

Pros and Cons

  • Pros: Reservix.de offers a vast selection of event tickets, ensuring that there is something for everyone's interests and preferences. The user-friendly website and mobile app provide a seamless browsing and purchasing experience. Additionally, Reservix.de often collaborates with reputable event organizers and venues, ensuring the authenticity and quality of the tickets.
  • Cons: Although Reservix.de offers a comprehensive selection of event tickets, some users may find that certain niche events are not available on the platform. Additionally, while the website and app are generally user-friendly, occasional technical glitches may disrupt the ticket purchasing process.

User Experience

Reservix.de prides itself on offering a smooth and enjoyable user experience. The website and mobile app are designed with simplicity and intuitiveness in mind, allowing users to easily navigate through the wide range of events. The search and filtering options enable users to quickly find the desired tickets, and the checkout process is straightforward. Furthermore, the responsive customer support team ensures that any queries or issues are promptly addressed, enhancing the overall user experience.

Pricing and Value for Money

Reservix.de strives to offer competitive prices for event tickets, ensuring that customers receive value for their money. The platform regularly features special promotions and discounts, allowing users to secure tickets at discounted rates. Additionally, Reservix.de occasionally offers exclusive deals and packages, maximizing the value for customers.

Customer Service

Reservix.de places high importance on customer satisfaction and provides excellent customer service. The platform offers multiple channels for customer support, including phone, email, and live chat. The customer support representatives are knowledgeable, professional, and responsive, addressing any concerns or issues promptly. Furthermore, Reservix.de has a comprehensive FAQ section that provides answers to commonly asked questions, further assisting customers.

Product Quality and Selection

Reservix.de collaborates with reputable event organizers and venues, ensuring the high quality of the events and tickets available on the platform. The platform offers a wide selection of events across various genres, including music, theater, sports, and more. Whether customers are interested in renowned artists or local performances, Reservix.de has options to suit diverse preferences.

Website Usability

The Reservix.de website and mobile app are designed with user-friendliness in mind. The interface is clean, intuitive, and responsive, allowing users to easily browse the available events, choose seats, and complete the ticket purchasing process. The search and filtering options further enhance the usability, enabling users to find specific events or venues quickly.

Returns and Exchanges

Reservix.de generally follows the policies and guidelines set by the event organizers and venues regarding returns and exchanges. In cases where events are canceled or rescheduled, Reservix.de provides clear instructions on how to proceed with obtaining refunds or exchanging tickets. However, it is important for customers to review the specific terms and conditions for each event, as policies may vary.

Promotions and Discounts

Reservix.de frequently offers promotions and discounts on event tickets to provide additional value to customers. These promotions can include percentage discounts, promotional codes, or exclusive deals. By regularly checking the website and subscribing to the newsletter, users can stay updated on the latest promotions and avail themselves of discounted tickets.

Reputation

Reservix.de has established a strong reputation in the ticketing industry by consistently providing reliable and authentic event tickets. The platform has garnered positive reviews from users, highlighting its credibility, efficiency, and excellent customer service. The collaboration with reputable event organizers and venues further contributes to Reservix.de's positive reputation.

Payment Options

Reservix.de offers multiple secure payment options to cater to a wide range of customer preferences. Users can make online payments using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the platform supports payment through popular online payment services, including PayPal.

Loyalty Programs

Reservix.de currently does not have a dedicated loyalty program. However, the platform occasionally offers exclusive deals and discounts to its loyal customers. By subscribing to the newsletter and following Reservix.de's social media channels, users can stay updated and benefit from these special offers.

Customer Reviews

Reservix.de has received positive reviews from customers who have appreciated the platform's user-friendliness, event selection, and prompt customer service. Users have praised Reservix.de for its efficient ticket purchasing process and the authenticity of the tickets received.

Community Involvement

Reservix.de actively participates in the community by supporting various charitable initiatives and cultural events. The platform collaborates with local organizations and venues to promote and sponsor community activities. By doing so, Reservix.de demonstrates its commitment to fostering a vibrant and diverse cultural scene.

Shipping and Costs

Reservix.de mainly operates on a digital ticketing system, eliminating the need for physical shipping. Tickets are generally delivered electronically via email or can be downloaded directly from the website or mobile app. In cases where physical tickets are required, Reservix.de clearly communicates the shipping options and associated costs during the purchasing process.

In conclusion, Reservix.de offers an excellent online ticketing platform with a wide selection of event tickets, user-friendly interface, competitive pricing, and reliable customer service. With a strong reputation and positive customer reviews, Reservix.de has become a trusted source for purchasing event tickets in Germany and beyond.