Introduction
Revolve Clothing is an online fashion store that offers a wide range of designer clothing, shoes, accessories, and beauty products. The website was launched in 2003 and quickly gained popularity among fashion enthusiasts. The company claims to stock over 700 brands, including both established and emerging designers.
Pros and Cons
Pros:
- Large selection of designer brands
- Free shipping and returns within Australia
- Regular promotions and discounts
- Easy-to-use website with advanced search options
- User-friendly mobile app
Cons:
- Prices can be high for some items
- International shipping is expensive
- Limited plus-size options
User Experience
Revolve Clothing's website is intuitive and easy to navigate. The homepage features a search bar as well as an option to filter products by brand, category, and price range. The website also offers a "Shop by Edit" feature, which displays curated collections of clothing, shoes, and accessories based on current trends. The mobile app is just as easy to use and offers many of the same features as the website.
Pricing and Value for Money
Revolve Clothing offers a variety of price points, but items can be expensive, especially for designer pieces. However, the website frequently offers promotions and discounts, which can help reduce prices. The free shipping and returns policy within Australia is also a valuable perk.
Alternatives
Other online fashion stores to consider include ASOS, The Iconic, and Net-a-Porter. ASOS offers a broad range of styles at affordable price points, while The Iconic offers a large selection of Australian and international brands. Net-a-Porter specializes in luxury designer fashion.
Customer Service
Revolve Clothing's customer service team is available via email, phone, and live chat. The team is responsive and helpful, and the website provides detailed information on returns, exchanges, and sizing. Customers can also track their orders through an online portal.
Product Quality and Selection
Revolve Clothing's selection of brands and products is impressive. The website offers clothing, shoes, and accessories for men and women, as well as a beauty section. The website carefully curates the selection of designers to offer both established and emerging brands. The quality of the products is generally high, but customers should always read reviews before purchasing.
Website Usability
Revolve Clothing's website is user-friendly and offers advanced search options, making it easy to find specific items. The website is also visually appealing, with high-quality images and detailed product descriptions. The menu bar offers easy access to all categories of clothing, and the mobile app is just as user-friendly.
Returns and Exchanges
Revolve Clothing offers free returns and exchanges within Australia, making it easy for customers to try on items and return them if they don't fit or if they simply change their minds. International customers must pay for return shipping, and items must be returned within 30 days of receipt.
Promotions and Discounts
Revolve Clothing offers frequent promotions and discounts, which can be found on the homepage and through email notifications. Customers can also shop the sale section for discounted items.
Reputation
Revolve Clothing has a strong reputation for offering high-quality, fashionable products from a wide range of designers. The website has received positive reviews for its customer service and free shipping and returns policy.
Payment Options
Revolve Clothing accepts major credit cards, PayPal, and gift cards as payment options. The website uses SSL encryption to ensure that all transactions are secure.
Loyalty Programs
Revolve Clothing offers a loyalty program called Revolve Rewards, which allows customers to earn points for purchases and other activities. Points can be redeemed for discounts on future purchases.
Customer Reviews
Customer reviews are prominently displayed on product pages, allowing customers to read about others' experiences with specific items. Many reviews include photos, which can be helpful for understanding how the product fits and looks in real life.
Community Involvement
Revolve Clothing participates in various charitable efforts, including donations to breast cancer research and support for LGBTQ+ organizations. The company also supports emerging designers through its REVOLVEclothing.com.au Emerging Talent Program.
Shipping and Costs
Revolve Clothing offers free shipping on all orders within Australia. International shipping is offered at flat rates, but the cost can be expensive, depending on the destination. Customers can track their orders through an online portal.
