Users Voice for Riche

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Riche Overall rating
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Review article published on: 21 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 4.1 4.2 5 4.8
Feb 2023 5 3.4 5 5 1.8 5
Mar 2023 5 3.1 5 5 5 5
Line Chart for Rating of peer stores

Detailed Riche Review by

Introduction is an online store that specializes in high-end and luxury fashion accessories for both men and women. Their collection includes products such as watches, sunglasses, jewelry, and bags from renowned luxury brands like Rolex, Cartier, Gucci, and more. aims to provide its customers with the best possible shopping experience by offering high-quality, genuine products and top-notch customer service.

Pros and Cons

  • Wide range of luxury accessories available
  • Products are sourced directly from the manufacturers
  • Free international shipping
  • Easy and secure payment options
  • Excellent customer service and support
  • High prices - not affordable for everyone
  • Limited selection of non-luxury products
  • Only online presence - no physical stores

User Experience’s website is easy to navigate, with a simple and clean layout that focuses on the products. Each product has a detailed description and multiple high-resolution images, ensuring that customers are fully informed before making a purchase. The website also has a responsive design, ensuring that it functions perfectly on all devices, including mobiles and tablets.

Pricing and Value for Money’s products are undeniably expensive, with prices ranging from a few hundred dollars to several thousand dollars. However, given the quality, authenticity, and exclusivity of the products, the prices are justifiable for the target audience. also occasionally offers promotions and discount codes that provide customers with some savings.


As specializes in luxury fashion accessories, its main competitors are other online stores that sell similar products. These include websites like Farfetch, Net-a-Porter, and MyTheresa. However, while these websites also offer luxury products, has a stronger focus on men’s fashion accessories, making it a better option for male customers.

Customer Service is committed to providing its customers with the best possible service, with a team of knowledgeable and friendly representatives available to answer any questions or concerns. The website also has a comprehensive FAQ section, ensuring that customers can find answers to their questions quickly and easily.

Product Quality and Selection's products are sourced directly from the manufacturers, ensuring that they are 100% genuine, high-quality, and exclusive. The website offers a wide selection of luxury watches, sunglasses, jewelry, and bags, with new products added regularly. However, there is a limited selection of non-luxury products, which may not appeal to all customers.

Website Usability

The website is easy to use and navigate, with a simple and intuitive interface. The website is optimized for SEO, ensuring that it ranks well in search engine results pages. The checkout process is also quick and easy, with multiple payment options available, including PayPal, Visa, Mastercard, and more.

Returns and Exchanges offers a 14-day return and exchange policy for all products purchased. However, the products must be in their original condition and packaging, with all tags and labels intact. Customers are responsible for the cost of shipping the product back to, but the website will cover the cost of sending the replacement product.

Promotions and Discounts occasionally offers promotions and discounts, which can be found on their website and social media pages. These promotions usually offer discounts of up to 10% off the total purchase price, providing customers with some savings on their luxury purchases.

Reputation has a good reputation among its customers, with many praising the quality of the products and the customer service provided. The website also has a Trustpilot rating of 4.3 out of 5, indicating that customers are generally satisfied with their experience. However, due to the expensive nature of the products, some customers may find it hard to justify the prices.

Payment Options offers multiple payment options, including PayPal, Visa, Mastercard, Diners Club, Discover, and JCB. All payments are processed through a secure gateway, ensuring that customers’ personal and financial information is kept safe.

Loyalty Programs does not currently offer a loyalty program for customers. However, they occasionally offer promotions and discounts, providing customers with some savings on their purchases.

Customer Reviews’s website features customer reviews for each product, providing potential customers with valuable feedback from previous buyers. The website also has a Trustpilot page, where customers can leave their reviews and ratings, providing a more comprehensive view of the website and its products.

Community Involvement does not currently have any community involvement or charity initiatives in place. However, as the website continues to grow, it may consider implementing these initiatives in the future.

Shipping and Costs offers free international shipping for all products, with delivery times varying between 5-15 business days, depending on the location. However, customers may be subject to customs and import duties, which they are responsible for paying. The website does not offer expedited shipping options, which may be a drawback for some customers. Overall, is an excellent option for those looking for high-end and luxury fashion accessories. The website provides a wide range of products, all of which are 100% genuine and exclusive. While the prices are expensive, they are justifiable for the quality and exclusivity of the products. The website also provides excellent customer service, ensuring that customers have a smooth, hassle-free shopping experience.