Users Voice for Rightstay

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 21 Sep 2019

Last updated by on 08 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Dec 2022 5 5 5 5 5 1
Jan 2023 5 4.1 4.1 1.5 5 5
Feb 2023 5 5 5 5 1.8 1
Mar 2023 5 5 5 5 5 5
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Detailed Rightstay Review by

Introduction: is a holiday rental platform that offers a range of accommodation options to travelers. operates in India and is owned by MakeMyTrip Limited, one of India's largest online travel companies. The site provides users with a wide range of accommodations, from luxurious villas to budget-friendly homestays. promises a unique and memorable experience for travelers looking for a place to stay on their next getaway.

Pros and Cons:

  • Wide variety of accommodations
  • Competitive pricing
  • Easy to use website
  • User-friendly interface
  • Secure payment options
  • Loyalty program available
  • Limited to India
  • Relatively smaller selection compared to other competitors
  • No cancellation refund
  • Not available in all cities

User Experience: has a user-friendly website interface, with an easy-to-use booking system. The site provides a wide range of filters that help travelers find their perfect accommodation based on their preferences, such as location, type of accommodation, and price range. The site also provides a secure payment site option, allowing users to make payments with ease.

Pricing and Value for Money: offers a competitive pricing structure, with a range of accommodations that cater to different budgets. The site offers frequent promotions and discounts, which makes it more affordable for travelers. offers good value for money, especially for those willing to try alternative accommodation options such as homestays and holiday rentals.

Alternatives:'s biggest competitor is Airbnb, a popular global holiday rental platform. Other competitors include and Vrbo. However, offers something unique, with a focus on Indian travel destinations and a wide range of alternative accommodations.

Customer Service: offers customer service via email, phone, and live chat. The site's customer service team is prompt and professional, answering any questions users may have with clarity and friendliness. However, there have been some complaints about overall service quality, with some users reporting slow response times and unhelpful customer service representatives.

Product Quality and Selection: offers a range of quality accommodations, with diverse options for travelers. The site's selection of villas, homestays, and holiday rentals provides a unique experience for travelers looking for something different. The site's stringent selection process ensures that accommodations meet certain standards.

Website Usability: has a well-designed website, with an easy-to-use booking system. The site's filters make it easy for users to find their perfect accommodation based on their preferences. The site also provides users with detailed information about each accommodation, including high-quality images and amenities.

Returns and Exchanges: does not offer refunds for cancellations. Cancellation policies vary depending on the accommodation provider. Users are advised to check the cancellation policy before booking.

Promotions and Discounts: provides frequent promotions and discounts on accommodations. There are also loyalty programs available for frequent users. Users are advised to check the site frequently to take advantage of promotions and discounts.

Reputation: has a good reputation in India, with many satisfied customers. However, there have been complaints about poor customer service and limited accommodations in some areas. The site has a 3.7/5 rating on Trustpilot.

Payment Options: provides users with secure and convenient payment options, including credit and debit cards, net banking, and mobile wallets.

Loyalty Programs: has a loyalty program called MyBiz, which offers exclusive discounts and benefits to frequent users. The program provides users with the opportunity to earn and redeem points for their bookings.

Community Involvement: is involved in various social initiatives, such as supporting rural entrepreneurs and promoting sustainable tourism.

Shipping and Costs:

Shipping costs are not applicable, as is a digital platform. However, users are advised to check for any additional fees, such as cleaning fees or security deposits, before booking. In conclusion, provides travelers with a unique accommodation experience in India. The site's diverse selection of accommodations, competitive pricing, and secure payment options make it a viable option for those looking for alternative accommodation options. However, there have been complaints about limited accommodations and poor customer service. Overall, is a reliable and satisfactory holiday rental platform for Indian travelers.

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