Users Voice for Rinkit

2% users rated Terrible
1% users rated Poor
0% users rated Average
1% users rated Very Good
97% users rated Excellent
Pie Chart Review Representation for Rinkit
Rinkit Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Aug 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4 5 5 5 1
Nov 2022 5 4.2 5 1 5 5
Dec 2022 5 5 5 5 5 2
Jan 2023 5 4.1 5 4.9 4.4 5
Mar 2023 4.7 5 5 3 5 1
Line Chart for Rating of peer stores

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Detailed Rinkit Review by

Introduction

Rinkit.com is an online retailer that specializes in providing customers with a wide range of homeware, glassware, and kitchenware products. The company was founded in 2008 and has since grown to become a highly reputable online store that offers high-quality products at affordable prices. With a broad range of items, rinkit.com caters to a vast customer base that includes individuals, small business owners, and hospitality providers.

Pros and Cons

Pros:
  • Wide range of products to choose from
  • Excellent customer service
  • Fast and reliable shipping
  • Competitive pricing
Cons:
  • Limited selection of luxury homeware items
  • No loyalty program

User Experience

The Rinkit.com website is designed with an easy-to-use interface that makes shopping hassle-free. The search function is efficient, and the website is easy to navigate. The website also offers an option to filter products by price, rating, and other options.

Pricing and Value for Money

Rinkit.com offers competitive pricing for its products, making it an affordable option for many customers looking to purchase homeware, glassware, and kitchenware products. The products are of high quality, making them a worthwhile investment.

Alternatives

There are several alternatives to Rinkit.com, such as Amazon, Wayfair, and Bed Bath & Beyond. Still, Rinkit.com offers a unique product selection that sets it apart from other retailers.

Customer Service

Rinkit.com offers excellent customer service, with a responsive team that is dedicated to helping customers with their orders, returns, and exchanges. Customers can contact the support team via email, phone, or live chat, ensuring that their queries are resolved quickly and efficiently.

Product Quality and Selection

Rinkit.com offers a wide range of high-quality homeware, glassware, and kitchenware products. The website displays detailed product descriptions and images, giving customers an accurate representation of each product. The selection includes brands such as Mason Cash, Kilner, and Typhoon.

Website Usability

The Rinkit.com website is designed with user experience in mind, with an easy-to-use interface that allows customers to find and purchase products quickly. The website is optimized for mobile and desktop use, making it easy to navigate on any device.

Returns and Exchanges

Rinkit.com offers a hassle-free returns and exchange policy, allowing customers to return their products within 30 days of purchase. The products must be in their original condition, and customers are responsible for the return shipping costs.

Promotions and Discounts

Rinkit.com offers regular promotions and discounts, providing customers with an opportunity to purchase quality products at affordable prices. The website frequently updates its sales and discounts section, ensuring that customers are informed of the latest deals.

Reputation

Rinkit.com has an excellent reputation, with many positive customer reviews on popular review websites. The website has a Trustpilot rating of 4.5 stars, indicating high levels of customer satisfaction.

Payment Options

Rinkit.com accepts several payment options, including Visa, Mastercard, American Express, and PayPal. The website uses industry-standard encryption to ensure that customers' payment information is secure.

Loyalty Programs

Rinkit.com does not currently offer a loyalty program, but it offers discounts and promotions that provide customers with an opportunity to save money on their purchases.

Customer Reviews

The Rinkit.com website displays customer reviews for each product, allowing customers to make informed purchasing decisions. The reviews are verified, ensuring that customers receive accurate information about each item.

Community Involvement

Rinkit.com is not currently involved in any community initiatives or programs.

Shipping

Rinkit.com offers fast and reliable shipping, with most orders shipped within 24 hours. The website provides customers with tracking information, allowing them to track their orders and receive timely updates.

Costs

Rinkit.com offers affordable shipping rates, with prices starting at £2.99 for standard delivery within the UK. The website also offers free shipping for orders over £30. In conclusion, Rinkit.com is an excellent online retailer that offers customers a wide range of homeware, glassware, and kitchenware products. The website is easy to use, and the customer service is excellent. With competitive pricing and fast shipping, Rinkit.com is a great option for anyone looking to purchase quality products at affordable prices.

Rinkit Recent User Reviews

User Rating

5 stars

79

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Reviewer Name: Lynn Fowley

Review Submission Date: 2023-01-26

Review Title: Dissatisfied to very satisfied
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Review Description: My order was not what I expected, but after contacting the customer service at Rinkin by email, they quickly responded. They sorted it out quickly and efficiently. Although I had an issue with my purchase, I would not hesitate to buy from Rinkin again in the future. They gave me excellent customer service.

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Reviewer Name: Veronika Novikova

Review Submission Date: 2023-01-26

Review Title: Wery happy with customerservice and how…
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Review Description: Wery happy with customerservice and how package was delivered, all nicely wrapped and secure.

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Reviewer Name: Ms. Julie Carter

Review Submission Date: 2023-01-26

Review Title: The whole experience was a good one
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Review Description: The whole experience was a good one. I found fabulous glasses to go with my decor; ordering was easy and when I received the glasses within days, I discovered one glass was broken, so straight away contacted Rinkit, explaining why I was contacting them and they sorted the whole thing out quickly and efficiently agreeing to send a replacement. Great friendly communication!

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Reviewer Name: sally nicholas

Review Submission Date: 2023-01-26

Review Title: 6 enamel mugs
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Review Description: Ordered the 6 enamel mugs , 2 cream , 2 grey, 2 pink , I absolutely love them , they are so gorgeous , these will be a staple in my kitchen from now on .. if you’re thinking about it , think no more just purchase them .. customer service is fabulous .I’m very happy with my purchase

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Reviewer Name: Happy buyer

Review Submission Date: 2023-01-24

Review Title: Great customer service
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Review Description: Great customer service, unfortunately some of the glasses I ordered were broken in transit and the replacements were sent out straight away, highly recommended

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Reviewer Name: NiNi

Review Submission Date: 2023-01-24

Review Title: Some lovely pieces from here at bargain…
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Review Description: Some lovely pieces from here at bargain prices. Got some bowls,one was cracked on arrival, received a replacement very quickly. Bamboo tumblers were excellent quality just wish I'd bought more, don't have any stock anymore.

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Reviewer Name: Chloe

Review Submission Date: 2023-01-19

Review Title: Really impressed with the products and…
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Review Description: Really impressed with the products and service provided by rinkit. Unfortunately my order disappeared into the Evri vortex, never to be seen again. But a quick email to customer service (big thanks to Mathilde who dealt with my email very quickly and professionally!) and a replacement was sent out with an alternative courier and arrived next day, with a very speedy refund for items no longer in stock. Great range of products at very reasonable prices, will definitely be using this company again.

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Reviewer Name: Elaena M

Review Submission Date: 2023-01-19

Review Title: Really Great company
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Review Description: Really Great companyGood value, and an amazing range of productsand if theres a problem they deal with it immediatlyI bought a range of hand made crockery, and a couple of pieces were faultyThey just asked me to photograph them and I could do what I liked with the faulty items and they would send replacementsand within a few hours of sending the photos I was sent confirmation my replacements were on the way. They are like a high class ArgosUtter pleasure to do business with

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Reviewer Name: Sawab

Review Submission Date: 2023-01-15

Review Title: Great customer Service!
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Review Description: I have purchased some frame and by mistake they have send few with wrong size. I have contacted Rinkit and they have sent out replacement order. I am happy with the products and their customer Service. Others take few days to response and resolve but Rinkit is excellent with their Customer Response!I will definitely purchase again and highly recommend Rinkit!

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Reviewer Name: Ro92

Review Submission Date: 2023-01-15

Review Title: Will use again in future!
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Review Description: Have ordered a couple of times and been happy with my orders. Exactly as shown on the website and decent quality of products.Customer service are great too.Will continue using in future!

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