Users Voice for Riverbendhome

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Riverbendhome Overall rating
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Review article published on: 21 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 4.1 1 4.8 5 2.6
Feb 2023 5 5 5 5 1.3 5
Mar 2023 5 5 5 5 1.2 5
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Detailed Riverbendhome Review by


Riverbend Home is an online retailer of home improvement products, décor, and appliances. The company was founded in 2013 and is based in Scranton, Pennsylvania. Riverbend Home offers a wide selection of products from top brands in the industry, making it a one-stop-shop for customers looking to upgrade their homes. The website is easy to navigate, with a clean layout and a user-friendly interface.

Pros and Cons

  • Wide selection of products
  • Competitive pricing
  • User-friendly website
  • Excellent customer service
  • No loyalty program
  • Limited product information
  • No mobile app
  • Shipping costs can be high

User Experience

Riverbend Home offers a seamless user experience, with a website that is easy to navigate and visually appealing. The site is organized into categories, allowing users to quickly find what they are looking for. The product pages are well designed, with clear images and concise descriptions. The checkout process is also straightforward, with multiple payment options available.

Pricing and Value for Money

Riverbend Home offers competitive pricing, with many products priced lower than other online retailers. The company also offers free shipping on orders over $49, which can save customers money. While some products are more expensive than others, the overall value for money is excellent.


There are several alternatives to Riverbend Home, including Wayfair, Overstock, and Home Depot. These retailers offer a similar selection of products, but their pricing and customer service may differ. It is recommended that customers compare the pricing and shipping policies of each retailer before making a purchase.

Customer Service

Riverbend Home offers excellent customer service, with a team of knowledgeable representatives available to assist customers with any questions or concerns. The company also has a comprehensive FAQ section on their website which can help answer common questions.

Product Quality and Selection

Riverbend Home offers a wide selection of products from many top brands in the industry. The product quality is excellent, with many products receiving high ratings from customers. The company offers a variety of products including kitchen and bath fixtures, appliances, lighting, and décor.

Website Usability

The Riverbend Home website is easy to navigate and user-friendly. The site is organized into categories, allowing users to quickly find what they are looking for. The products pages are well-designed, with clear images and concise descriptions.

Returns and Exchanges

Riverbend Home allows returns or exchanges within 30 days of delivery. The company offers a hassle-free return policy, allowing customers to return items for any reason. However, customers are responsible for shipping costs associated with returns.

Promotions and Discounts

Riverbend Home offers promotions and discounts regularly, with discounts ranging from 10-30% off select items. The company also offers free shipping on orders over $49. Customers can sign up for the company's newsletter or follow them on social media to stay up-to-date on any promotions or discounts.


Riverbend Home has a solid reputation, with many positive reviews from satisfied customers. The company has an A+ rating from the Better Business Bureau, indicating their commitment to customer satisfaction.

Payment Options

Riverbend Home accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. The company also accepts payment via PayPal.

Loyalty Programs

Riverbend Home does not currently offer a loyalty program.

Customer Reviews

Riverbend Home has many positive customer reviews, with customers praising the website's user-friendly interface, vast selection of products, and excellent customer service.

Community Involvement

Riverbend Home is actively involved in their community, supporting local charities, and participating in charitable events throughout the year.

Shipping and Costs

Riverbend Home offers free shipping on orders over $49. However, shipping costs for orders under $49 can be high. The company also offers expedited shipping options for an additional cost.