Rivieracoco Reviews

Voted Average (3/5)

80 Votes

20 Reviews

Vote Now

In the Swimwear Store category

Pie-Chart Analysis

35% users rated Terrible
0% users rated Poor
10% users rated Average
10% users rated Very Good
45% users rated Excellent
Write a review
A Adriana Sarcina
1571 days ago

A True Gem: Riviera Coco Exceeds Expectations

As a devoted online shopper, I stumbled upon Riviera Coco and felt compelled to share my experience, which starkly contrasts with a previous review plastered with negativity. Rather than encountering a "WORST COMPANY EVER," I found Riviera Coco to be a true gem in the vast sea of online retailers. Upon receiving my swimsuit order, I was pleasantly surprised by the impeccable quality that exceeded my expectations. Not only did the measurements align perfectly with the size chart on their website, but the attention to detail in the craftsmanship was truly remarkable. It's evident that Riviera Coco takes pride in delivering top-notch products to their customers. In terms of customer service, I experienced nothing short of excellence. The return process was indeed hassle-free, contrary to what others have claimed. When I reached out to resolve an issue with sizing, the team at Riviera Coco went above and beyond to ensure my satisfaction. They promptly offered a refund, understanding the importance of customer service and satisfaction. I can confidently say that Riviera Coco is far from being a "scam." They are a reputable company that values their customers and strives to provide a positive shopping experience. My trust in their brand has only been solidified, and I will continue to choose Riviera Coco for all my swimwear needs. In conclusion, I urge you to give Riviera Coco a chance—you may just find, as I did, that they are a shining example of excellence in the world of online shopping.
P Perri
1683 days ago

Unmatched Customer Care and Quality!

I wanted to share my experience with rivieracoco.com, and it has been nothing short of exceptional. Placing an order on 18 Aug 2019, I was pleasantly surprised by their transparency and communication surrounding the shipment delay due to the situation in Hong Kong. While slightly inconvenienced by this delay, their quick response to my email inquiry and prompt arrangement of shipment via EMS on 27 Aug 2019 eased my concerns. Although initially puzzled by the package's origin in China for a US website order, I was impressed by their global reach. Despite the slight setback, the experience was a testament to their commitment to getting the product to me efficiently. Unfortunately, there was a hiccup where the package was returned by EMS. However, the standout feature of rivieracoco.com is their unparalleled customer service. Despite the unforeseen circumstance, their team was swift in addressing my concerns and ensuring my refund was processed promptly. The level of care and attention to my issue truly sets them apart from other online retailers. I appreciate the way they handled the situation with professionalism and understanding, turning what could have been a negative experience into a testament to their dedication to customer satisfaction. I couldn't be more grateful for their efforts and would highly recommend rivieracoco.com for their quality products and outstanding customer care.
D David Labrie Carriere
1879 days ago

Unmatched Affordability with Room for Improvement

Sharing my experience with RivieraCoco, where affordability meets style! Their swimwear collection is undeniably cute and wallet-friendly. However, a small hiccup arose when the sizing didn't quite match industry standards. Despite ordering a large, it fitted more like a small, highlighting the importance of fine-tuning their sizing chart. Unfortunately, my attempt to seek help via customer service hit a roadblock with no response received. A suggestion for RivieraCoco would be to consider selling bikini tops and bottoms separately, catering to the diverse body types of their customers. While there are areas for enhancement, the budget-friendly nature of the company paired with trendy designs makes them a promising choice for swimsuit shopping.
K Kelly R
2122 days ago

From Frustration to Empowerment: My Riviera Coco Experience

I stumbled upon Riviera Coco in my quest for the perfect swimsuit. Excitedly making a purchase, I eagerly awaited its arrival, only to be met with disappointment. The sizing was off, clearly tailored to smaller Asian sizes despite being priced as premium American-made. Frustrated, I attempted to return the item, only to be shocked by the exorbitant costs and restocking fees, seemingly designed to discourage returns. Despite this initial setback, I refused to be deterred. Instead of succumbing to frustration, I utilized this experience to empower myself and others. By sharing my story, I hope to shed light on the deceptive practices of some retailers and encourage consumers to make informed choices. Riviera Coco may have left me disillusioned, but it also ignited a passion within me to advocate for transparency and fair practices in the industry. Remember, your voice matters, and together, we can turn moments of disappointment into opportunities for change.
A Anita
2140 days ago

A Saving Grace – A Testimonial of Caution

Sharing my experience with rivieracoco.com is not something I take lightly. My journey with them was filled with disappointments and frustrations, beginning from the poor quality of the products received to the missing item in the shipment. The real shock came when I sought a refund, only to be hit with exorbitant international shipping costs, handling fees, and restocking charges that far exceeded the initial purchase price. The lack of customer care and transparency left me disheartened and wary of online shopping. My hope in leaving this heartfelt testimonial is to caution others against falling into the same trap I did. Be vigilant, do your research, and trust your instincts before engaging with rivieracoco.com. Your wallet and peace of mind will thank you.
K Kim
2162 days ago

Quality Finds at Rivieracoco: A Sizeable Tip

My experience with rivieracoco.com has been a mixed bag, but I must say, it's not bad. While the swimsuits I ordered seem of decent quality, there's a notable caveat. They run small, so be sure to closely adhere to the sizing guidelines. To play it safe, consider ordering on the larger end of your usual size range. Communication regarding size exchanges has been satisfactory, but the process itself is inconvenient and comes at a cost. Despite these minor hiccups, the quality of the products shines through, making it a worthwhile choice for swimwear enthusiasts.
S Sam Andrews
2173 days ago

Heartbroken But Hopeful: A Rivieracoco.com Journey

Diving into my experience with Rivieracoco.com leaves me feeling a mix of emotions. Initially attracted by their stunning pieces, my excitement quickly turned to disappointment upon receiving poorly made items. The real nightmare began when attempting to return them: a tangled web of instructions, restrictions, and elusive promises that seemed to lead nowhere. Despite my best efforts, my refund remained a mirage, dangling just out of reach. Weeks passed, then months, with no clarity in sight. Contacting Rivieracoco.com became a frustrating ritual, reaching out through every channel possible, only to be met with silence. As Easter came and went, the shadow of doubt loomed large over my PayPal transaction. However, in the midst of this turmoil, a glimmer of hope emerged. While the journey with Rivieracoco.com was rocky, I hold onto the belief that resolution is possible. The road ahead may be uncertain, but my resolve remains strong. My saga with Rivieracoco.com may have started as a tale of woe, but I choose to see it as a story of resilience and unwavering optimism.
S Sarah
2186 days ago

Transformative Experience with Rivieracoco: A Testimonial of Resilience

After reading a negative review online, I hesitated but still decided to give Rivieracoco a chance, and I'm truly grateful I did. My encounter with this brand was nothing short of transformative. I purchased two exquisite bathing suits, eagerly awaiting their arrival. However, upon trying them on, I faced the heartbreaking realization that they did not fit me as expected. With a heavy heart, I initiated the return process, worried about the outcome based on the previous review. Yet, to my surprise and delight, Rivieracoco exceeded all my expectations. They not only promptly processed my return but also refunded the full amount for both bathing suits, demonstrating unparalleled integrity and customer care. In the midst of my joy, I encountered a minor setback when attempting to reach out to their customer service team for an inquiry. I was met with silence for a while, which caused a spark of concern. Nonetheless, when I finally received a response, it was filled with sincere apologies and a genuine desire to resolve my concerns. Kate, the brand's representative, not only addressed my queries in a professional manner but also ensured that I felt valued and heard throughout the entire exchange. Despite a slight hiccup, the resolution was swift and satisfactory, showcasing Rivieracoco's commitment to customer satisfaction. Now, with a heart full of gratitude and admiration, I can proudly say that Rivieracoco has earned my trust and loyalty. Their stunning swimwear collection, paired with exceptional customer service, has left an indelible mark on me. I wholeheartedly recommend this brand to anyone seeking quality products and a supportive team behind them. Thank you, Rivieracoco, for proving that amidst challenges, true integrity and resilience shine through.
L Lucy23
2191 days ago

Unmatched Elegance and Quality at Rivieracoco

Diving into the world of online swimsuit shopping, I stumbled upon Rivieracoco, and oh, what an amazing find it was! As a California resident, I eagerly awaited my package, which arrived in just two weeks. The moment I unboxed my swimsuits, I was blown away by the impeccable quality and stunning designs. Rivieracoco exudes elegance and sophistication in every piece they offer. The attention to detail and craftsmanship is truly commendable, making each swimsuit a statement of style and luxury. The fabrics used are not only comfortable but also durable, ensuring that I can enjoy countless beach days without any worries. From vibrant patterns to classic cuts, Rivieracoco caters to every taste and preference. The range of options available is impressive, and I found myself browsing through their collection for hours, captivated by the sheer beauty of each design. Shopping at Rivieracoco was not just a transaction; it was a delightful experience that left me feeling pampered and confident in my choices. The care and dedication of the team behind the scenes manifest in every aspect of the brand, setting them apart as a true gem in the world of online swimwear retailers. If you're looking for swimsuits that blend sophistication with quality, look no further than Rivieracoco. Trust me; you won't be disappointed.
S Sylvia Lee
2197 days ago

Exceptional Quality, but Disappointing Delivery Experience

Reflecting on my recent purchase from rivieracoco.com, I must highlight the exceptional quality of their swimsuits. The material was top-notch, and the fit was spot on, aligning perfectly with the provided measurements. Investing a little extra for such a quality product was undoubtedly worth it. However, my experience with their delivery service left much to be desired. The tracking code updates were inconsistent, leading to confusion and frustration on my end. Due to a wrong or missing tracking code, I was unable to monitor the delivery progress. This lack of transparency culminated in the swimsuit arriving when there was no one home to receive it, causing inconvenience. Moreover, the absence of free shipping options to Hong Kong for orders exceeding USD 100 felt unfair. Being compelled to opt for express shipping and encountering additional fees from S. F. Express for home delivery added to the disappointment. The lack of a correct tracking code further complicated matters, preventing me from contacting the local logistics company to reroute the delivery. In conclusion, while rivieracoco.com excels in providing high-quality products, there is significant room for improvement in their delivery services, particularly in terms of tracking updates and shipping policies. Despite the shortcomings in the delivery process, the overall product quality ensures that I would consider shopping with them again, hopeful for a smoother experience in the future.
C Catterina Pecchioni
2247 days ago

Unforgettable Experience with Rivieracoco: A Testimonial from a Devoted Customer

As a devoted shopper on rivieracoco.com, I can confidently attest that my experience has been nothing short of extraordinary. The products I have purchased from this page not only met but exceeded my expectations in terms of quality and style. The attention to detail and craftsmanship of each item truly set Rivieracoco apart from other online retailers. While my overall satisfaction with Rivieracoco remains unwavering, I must acknowledge a minor inconvenience I have encountered – occasional delays in delivery. Although somewhat disappointing, this small hiccup was mitigated by the exceptional customer service I received when addressing the issue. The team at Rivieracoco displayed professionalism and dedication in ensuring that I received my order in a timely manner, turning what could have been a negative experience into a positive one. I wholeheartedly recommend Rivieracoco to anyone seeking premium products combined with outstanding customer service. The minor delays in delivery are far outweighed by the exceptional quality and style that this page has to offer. My loyalty to Rivieracoco remains steadfast, and I eagerly anticipate future purchases to add to my collection of cherished items.
M Maila Perez Jamilla
2284 days ago

A Seamless Shopping Experience Beyond Expectations

From the moment I reached out to the dedicated team at rivieracoco.com, I was blown away by their lightning-fast responses and genuine willingness to assist. Not only did they promptly address my inquiries, but their exceptional customer service set the stage for an unforgettable shopping journey. The first order I received was like a dream come true - each swimsuit not only arrived right on schedule but also exceeded my expectations in terms of fit and quality. I was truly impressed by the attention to detail and craftsmanship evident in every piece. Eager to expand my collection, I recently placed an order for four more swimsuits, filled with anticipation for their arrival. With each interaction and purchase, I find myself increasingly enamored with the Cocoriviera brand and its commitment to customer satisfaction. As I eagerly await my latest additions, I am already planning future purchases, secure in the knowledge that rivieracoco.com is more than just a retailer – it's a partner in style and excellence. Thank you for a shopping experience that has truly set the bar high! 😊
S Sofie Luypaert
2290 days ago

Fantastic Experience at Rivieracoco

As a satisfied customer from Belgium, I am thrilled to share my experience with Rivieracoco. The Malibu bikini I purchased is not only stylish but also of exceptional quality, prompting me to order another one without hesitation. What truly impressed me was the swift response I received from their customer support team when I inquired about the delivery. Their efficiency and attentiveness provided me with peace of mind, reinforcing my trust in their service. Thank you, Rivieracoco, for going above and beyond in ensuring customer satisfaction. Your dedication to providing excellent products and outstanding customer support has made me a loyal fan. Greetings from a delighted customer in Belgium, Sofie.
K Karla Arevalo
2325 days ago

Transformed My Holiday Style with Riviera Coco’s Exceptional Service

I can't help but gush about rivieracoco.com! From the moment I laid eyes on their Tahiti bikini, I knew it was destined to be my holiday staple. The vibrant colors and perfect fit truly exceeded my expectations, leaving me eager for my upcoming vacation. What truly sets Riviera Coco apart is their outstanding customer service. Every query was met with prompt and helpful responses, making me feel valued and appreciated as a customer. Their dedication to ensuring my satisfaction left a lasting impression on me. Thanks to Riviera Coco's exceptional products and service, I feel confident and stylish for my holiday. I can't wait to flaunt my new bikini, and I'm already planning my next order. Without a doubt, I highly recommend Riviera Coco to anyone looking to elevate their beachwear game. Thank you for the fabulous experience!
B Begona Zanbato
2332 days ago

Transformed by Riviera Coco: From Brazil to the Beaches of Joy

Embarking on a journey with Riviera Coco has been nothing short of a transformative experience. Hailing from Sorocaba, Brazil, every purchase from their online store is not just a transaction but a delightful rendezvous with quality and affordability. The excitement of exploring their new products, always a step ahead in the fashion game, adds a touch of thrill to each visit. Opting for their express shipping service, I eagerly awaited my treasure, and let me tell you, every moment of anticipation was worth it. As I unraveled my beach dress, a wave of joy swept over me. The fabric, the design, the fit – everything surpassed my expectations, leaving me in awe of Riviera Coco's commitment to excellence. My beach dress has now become my go-to outfit for sunny escapades, a symbol of both style and comfort. The allure of Riviera Coco is irresistible, and without a doubt, I'll be returning to their virtual shelves to add more gems to my collection. Thank you, Riviera Coco, for bringing a touch of paradise to my wardrobe!

Introduction

Riviera Coco is an online retailer that specializes in fashionable and sustainable swimwear and beachwear. With a commitment to quality and ethics, they offer a wide range of products designed to make you look and feel your best while also caring for the environment. In this editorial review, we will cover various aspects to help you understand the strengths and weaknesses of shopping at rivieracoco.com.

Pros and Cons

  • Pros:
    • Offers a diverse selection of sustainable swimwear and beachwear
    • Products are made using eco-friendly materials and production methods
    • Reasonable pricing compared to other sustainable swimwear brands
    • Easy-to-navigate website with clear product descriptions and images
    • Free shipping on orders over a certain amount
    • Several positive customer reviews highlighting the quality and fit of their products
    • Responsive customer service team
    • An active presence on social media and engaged community
  • Cons:
    • Some customers have reported issues with sizing
    • Not a wide range of sizes available, mainly targeting smaller body types
    • Limited selection compared to larger swimwear retailers
    • International shipping may result in longer delivery times

User Experience

When visiting rivieracoco.com, users are greeted with a visually appealing and user-friendly interface. The website is well-organized, allowing customers to easily browse different categories, view product details, and make purchases. The minimalist design enhances the overall user experience and ensures that the focus remains on the products.

Pricing and Value for Money

Riviera Coco provides reasonable pricing for sustainable swimwear and beachwear. While it may be slightly higher compared to fast fashion alternatives, the use of eco-friendly materials and ethical production processes justifies the price point. Customers can be confident that they are investing in high-quality products that are designed to last, resulting in long-term value for money.

Customer Service

Riviera Coco is known for its excellent customer service. The company values customer satisfaction and aims to resolve any issues promptly. The team is responsive and helpful, addressing customer inquiries, sizing concerns, and order-related questions in a friendly and professional manner.

Product Quality and Selection

Riviera Coco takes pride in offering swimwear and beachwear made from high-quality, sustainable materials. Their products are durable, stylish, and designed to fit well. However, it is important to note that Riviera Coco's selection is primarily focused on smaller body types, which may limit options for those with different body shapes and sizes.

Website Usability

The website's usability is commendable. It is intuitive, easy to navigate, and aesthetically pleasing. The shopping experience is enhanced by clear product descriptions, detailed images, and an efficient checkout process. The inclusion of a size guide and customer reviews further assists buyers in making informed decisions.

Returns and Exchanges

Riviera Coco offers a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase or need a different size, they can easily request a return or exchange within a specified timeframe. However, it is essential to carefully review the sizing guide to minimize the need for returns and exchanges.

Promotions and Discounts

Riviera Coco occasionally offers promotions and discounts, particularly during holiday seasons and special events. Subscribing to their newsletter and following their social media accounts can help customers stay updated on the latest offers and exclusive deals.

Reputation

Riviera Coco has built a positive reputation within the sustainable fashion community. They are known for their commitment to eco-friendly practices, quality products, and excellent customer service. The brand's dedication to transparency and sustainability has garnered trust and loyalty among customers.

Payment Options

At rivieracoco.com, customers can choose from a variety of payment options, including major credit cards, PayPal, and other popular payment gateways. The website ensures a secure checkout process, protecting customers' personal and financial information.

Loyalty Programs

Riviera Coco currently does not offer a loyalty program. However, frequent shoppers can still benefit from occasional promotions and discounts, which can be obtained by subscribing to their newsletter and following them on social media.

Customer Reviews

Customer reviews of Riviera Coco's products are generally positive. Customers appreciate the quality, comfort, and sustainability of the swimwear and beachwear offered. The brand's dedication to customer service is also widely acknowledged, with many reviews highlighting satisfactory interactions with the team.

Community Involvement

Riviera Coco actively engages with its community through social media platforms and blog posts. They promote body positivity, sustainability, and ethical fashion practices. The brand encourages customer interaction and frequently responds to comments and messages, creating a sense of inclusivity and companionship.

Shipping and Costs

Riviera Coco offers shipping to various countries worldwide. The shipping cost and delivery time may vary depending on the destination. While free shipping is available for orders over a certain amount, customers should be aware that international shipping may result in longer delivery times compared to domestic shipments. However, the brand makes every effort to ensure timely and trackable deliveries.