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100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Review article published on: 07 May 2019

Last updated by on 08 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Oct 2021 1 4.7 4.2 2 1.2 5
Nov 2021 5 4.6 4.4 1.5 2.1 4.2
Dec 2021 5 4.7 4.7 1 1.5 4.3
Jan 2022 1 4.7 3.9 1.8 1 4.3
Mar 2023 1 4.6 3.8 1 1.2 3.3
Line Chart for Rating of peer stores

roamans.com

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Detailed Roamans Review by

Introduction

Roamans.com is a prominent online retailer that caters to plus-size women. The website offers a wide selection of clothing, shoes, and accessories for sizes ranging from 12W and up. Roamans.com provides a convenient and hassle-free shopping experience for plus-size women who want to look and feel their best.

Pros and Cons

Pros:
  • Extensive range of plus-size clothing and accessories
  • Dedicated plus-size fashion brand
  • Competitive pricing
  • Generous return policy
  • Free shipping on orders over $50
Cons:
  • Limited selection of petite and tall sizes
  • No physical stores for trying on clothes before purchase

User Experience

Roamans.com offers an easy-to-navigate website with clear product descriptions and images. The site provides personalized recommendations based on browsing history and even encourages users to submit their own photos in Roamans clothing. Placing orders and tracking shipments are also straightforward processes.

Pricing and Value for Money

Roamans.com offers competitive pricing for its range of plus-size clothing and accessories. The website offers regular promotions and discounts, as well as a rewards program for frequent shoppers. The website also offers clearance sales with steep discounts on overstocked items.

Alternatives

Alternative online retailers for plus-size women's clothing include Torrid, Lane Bryant, and Eloquii. These sites offer similar products, but each has its unique style and size offerings.

Customer Service

Roamans.com offers several ways to contact customer service, including email and chat support. The website also has a comprehensive FAQ section that covers common questions about placing orders, shipping, and returns. Additionally, Roamans.com offers a customer service hotline for those who prefer to speak to a representative over the phone.

Product Quality and Selection

Roamans.com offers a vast selection of plus-size clothing and accessories. The website offers a mix of casual and formal wear, as well as shoes and intimates. The clothing range includes tops, bottoms, dresses, denim, jackets, and swimwear. The website also offers a selection of plus-size bras and lingerie.

Website Usability

Roamans.com offers an easy-to-use website with clear product categories and subcategories. The website also highlights popular categories and items, making it easy for new customers to find what they're looking for. Placing orders and tracking deliveries are also seamless processes.

Returns and Exchanges

Roamans.com offers free returns on all unworn and unwashed items within 90 days of purchase. The website offers a pre-paid shipping label for easy returns. The website also offers exchanges for different sizes and colors of the same item.

Promotions and Discounts

Roamans.com regularly offers promotions and discounts on its products. The website also has a rewards program that rewards shoppers with points for every dollar spent. Points can be redeemed for discounts on future purchases.

Reputation

Roamans.com has a solid reputation as a dedicated plus-size fashion brand. The website has a high rating on Trustpilot, with many customers praising the website for its wide selection of clothing and easy-to-use website.

Payment Options

Roamans.com accepts payment via credit cards, PayPal, and Roamans credit cards. The website also offers payment plans for larger purchases through its partnership with Fullbeauty Brands.

Loyalty Programs

Roamans.com offers a rewards program for frequent shoppers. Members earn points for every dollar spent, which can be redeemed for discounts on future purchases. The rewards program also offers exclusive discounts and promotions to members.

Customer Reviews

Roamans.com has a comprehensive review section for each product listed on the website. Customers can leave reviews and rate products on a scale of one to five stars. The website's overall rating on Trustpilot is 4.3 out of 5 stars.

Community Involvement

Roamans.com partners with several charities and organizations dedicated to women's issues, including Dress for Success and Breast Cancer Research Foundation.

Shipping and Costs

Roamans.com offers free standard shipping on all orders over $50. Faster shipping options are available for a fee. The website also offers international shipping for an additional fee.

Roamans Recent User Reviews

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Reviewer Name: Chris Peoples

Review Submission Date: 2021-12-21

Review Title: NEVER ORDER FROM THEM!!
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Review Description: All BAD REVIEWS abt them are true & sadly all the same so u know they're garbage. They represent 10 other catalogs also so look out 4 real!!

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Reviewer Name: Nidia Rodriguez

Review Submission Date: 2021-09-21

Review Title: Stay away do not order from here
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Review Description: Stay away do not order from here. Product never arrived but billing did have tried so many times to send back documentation with no credit from them on my Credit Card. Horrible customer service and I honestly believe they want you to just give up and move on. Snakes!

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Reviewer Name: MJ Benjamin

Review Submission Date: 2021-09-02

Review Title: Roaman's used to be a good company
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Review Description: Roaman's used to be a good company, but not anymore. Took MONTHS to get a refund for a simple return. I had to file a Pay Pal claim. Roaman's has no customer service. They will just leave you on hold and never come back. Very badly run company. Never again. That includes all their linked company's as well. Woman Within, Ellos, Catherines are all under the same company.

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Reviewer Name: Susan Smith

Review Submission Date: 2021-07-10

Review Title: BEST CUSTOMER SERVICE EVERI spent over $200 on two dresses that have the material equivalent to something I could buy in a Halloween store. Love the style, but the quality of the product does not live
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Review Description: BEST CUSTOMER SERVICE EVERI spent over $200 on two dresses that have the material equivalent to something I could buy in a Halloween store. Love the style, but the quality of the product does not live up to its price.VERY poor quality, not true to sizing i was trying to return it back to the company so i contacted the company on this help SEVEN SIX ZERO TWO8FOUR THREE ONE THREE ONE THEY HELP TO RETURN bakc to the company !!!!!!!!!!!!!!!!!!!!!!!!!Absolutely poor clothing do not buy

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Reviewer Name: Carol

Review Submission Date: 2021-07-06

Review Title: Terrible shipping and no customer service to…
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Review Description: Terrible shipping and no customer service to speak of. Took nearly 2 months for 6 bras to be delivered. Any email sent via there online customer service is responded to with a pat automated answer. There is no interest on their part to assist you. I received my bill 2 weeks before the order was even delivered, very sad, at one time they were a good company.

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Reviewer Name: Wendy Grieger- Guth

Review Submission Date: 2021-06-21

Review Title: This company is a joke
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Review Description: This company is a joke. Returned what I bought....no refund yet. (It’s been over a month) I’ve been on hold 1 12 hours while cleaning waiting for a so called fit specialist. Where the hell are they? I will not pay for some returned! What a joke of a company. DO NOT ORDER FROM HERE! NEGATIVE RATING FOR THIS COMPANY!

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Reviewer Name: Melody Block

Review Submission Date: 2021-06-11

Review Title: Deceptive
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Review Description: I will not be ordering from this company again. There is nowhere on their site that indicates that shipping fees are not refundable. This is totally deceptive. Anyone reading their refundexchange policy would expect to receive a refund for the merchandise AND the shipping charge. They've lost a very good customer.

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Reviewer Name: R. Cociarelli

Review Submission Date: 2021-02-15

Review Title: Horrible shipping practices
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Review Description: Horrible shipping practices! At one point, I was told my package was handled by THREE DIFFERENT CARRIERS. Customer service had NO CLUE as to how to track my package. Do not even bother with this company.

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Reviewer Name: Lisa Birdsong

Review Submission Date: 2021-02-01

Review Title: Delivery is a nightmare!!!
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Review Description: When you order they say delivery is within 7-12 business days. My package has been sitting in a Pitney Bowes warehouse now for over a week with no new tracking information. Customer service from Roaman's states I can't declare it lost until after February ‘30th'! Last time I looked at a calendar there are only 28 days in February. Roaman's put the blame on the postal service but they have never received package from Pitney Bowes. I've filed complaints against Roaman's and Pitney Bowes with the BBB. My suggestion, order from somewhere else.

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