Rohan User Reviews

Introduction

Rohan is a British clothing company that was founded in 1972. The company prides itself on creating clothing that is designed to work well in outdoor environments, using technology and innovative design to create products that are both practical and stylish. Rohan sells clothing for men and women, as well as travel accessories and equipment.

Pros and Cons

Pros:

• Rohan offers a wide range of outdoor clothing and travel accessories that are designed with the latest technology and innovative design.
• The company places a strong emphasis on sustainability, with many of its products made from recycled or sustainable materials.
• Rohan offers a satisfaction guarantee, allowing customers to return items for a full refund within 30 days of purchase.

Cons:

• Rohan's products can be more expensive than those of its competitors, which may not be ideal for budget-conscious consumers.
• While the company offers a wide range of outdoor clothing, its selection may not be as extensive as that of larger retailers.

User Experience

Rohan's website is well-designed and easy to navigate, with clear categories and product descriptions. The website is also optimized for mobile use, making it easy for customers to shop on-the-go.

Pricing and Value for Money

Rohan's products can be more expensive than those of its competitors, but the company's focus on sustainability and high-quality materials may justify the higher price point for some consumers. The company also offers frequent promotions and discounts, which can help offset the cost.

Alternatives

Some alternatives to Rohan include Patagonia, Columbia, and The North Face. These companies also offer outdoor clothing and travel accessories, and may have a wider range of products or lower price points.

Customer Service

Rohan offers excellent customer service, with a satisfaction guarantee that allows customers to return items for a full refund within 30 days of purchase. The company also has a helpful customer service team that can assist with any questions or concerns.

Product Quality and Selection

Rohan's products are high-quality and designed to last, with a focus on sustainability and environmental responsibility. The company's selection of outdoor clothing and travel accessories is extensive and varied, but may not be as extensive as that of larger retailers.

Website Usability

Rohan's website is well-designed and easy to navigate, with clear categories and product descriptions. The website is also optimized for mobile use, making it easy for customers to shop on-the-go.

Returns and Exchanges

Rohan offers a satisfaction guarantee, allowing customers to return items for a full refund within 30 days of purchase. The company also offers free returns and exchanges within the UK.

Promotions and Discounts

Rohan offers frequent promotions and discounts, which can help offset the higher price point of its products. Customers can sign up for the company's mailing list to receive exclusive offers and promotions.

Reputation

Rohan has a strong reputation for producing high-quality, sustainable clothing and travel accessories. The company has received positive reviews from customers and has been recognized for its environmental and social responsibility.

Payment Options

Rohan accepts a variety of payment options, including major credit cards, PayPal, and Apple Pay.

Loyalty Programs

Rohan does not currently offer a loyalty program, but customers can sign up for the company's mailing list to receive exclusive offers and promotions.

Customer Reviews

Customer reviews of Rohan are generally positive, with customers praising the quality of the company's products and its commitment to sustainability and environmental responsibility.

Community Involvement

Rohan is involved in a number of community and environmental initiatives, including its partnership with the European Outdoor Conservation Association and its support of sustainable fashion organizations.

Shipping and Costs

Rohan offers free standard shipping on all orders within the UK, with express shipping available at an additional cost. International shipping is also available, with various shipping options and costs depending on the destination.