Roofglaze Reviews

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40 Reviews

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E Emmanuel Pothos
157 days ago

Transforming Our Living Space with Roofglaze Skylights

I am overjoyed by the exceptional experience we've had with Roofglaze.co.uk. The skylights we purchased have truly transformed our home in every aspect. The craftsmanship is unparalleled, showcasing the dedication to excellence in every detail. Our decision to invest in the larger, electrically operated skylight has proven to be invaluable. Not only does it operate seamlessly with its smooth opening and closing mechanism, but its reliability even after a year has exceeded our expectations. It has undeniably elevated the quality of our living space, flooding it with natural light and enhancing the overall ambiance. I wholeheartedly recommend Roofglaze to anyone in search of premium skylights. Our positive experience has solidified our trust in their products, and we wouldn't hesitate to choose them again. Thank you, Roofglaze, for making our home a brighter, more beautiful place to be.
E Emmanuel Pothos
157 days ago

A Ray of Sunshine: Roofglaze Skylights Illuminate Every Corner

Enlivening our home with Roofglaze skylights has truly been a game-changer. The craftsmanship is top-notch, evident in every detail. The crowning jewel, our expansive electric skylight, has not disappointed. Its seamless operation, even after a year, has added a touch of luxury to our abode. The transformation it has brought to our living space is unparalleled; it's like a breath of fresh air. Without a doubt, Roofglaze comes highly recommended. Count us in for future projects without a second thought.
J John K Fletcher
512 days ago

Exceedingly Impressed with Roofglaze’s Timely Delivery and Exceptional Service!

As a customer of roofglaze.co.uk, I was absolutely delighted with the top-notch product I received. Not only was it delivered promptly, but the service I received was truly exceptional. The team took the time to walk me through the purchase, answering all my questions and ensuring I made an informed decision. I cannot recommend them highly enough. Thank you, Roofglaze, for a fantastic experience!
J John K Fletcher
512 days ago

Exceeding Expectations: A Testimonial for Roofglaze.co.uk

From the moment I stumbled upon Roofglaze.co.uk, I knew I had found something special. Their product not only met my expectations but exceeded them. The delivery was prompt, and I was pleasantly surprised by the level of service I received while making my purchase. What truly set Roofglaze.co.uk apart was the personalized assistance I received. The team patiently guided me through the entire process, addressing all my queries and ensuring I made an informed decision. Their commitment to customer satisfaction was evident in every interaction. I wholeheartedly recommend Roofglaze.co.uk to anyone in search of a reliable and high-quality product coupled with exceptional customer service. My experience with them has been nothing short of outstanding, and I am grateful for the peace of mind they have provided me with. Thank you, Roofglaze.co.uk, for making my purchase a smooth and enjoyable experience.
V Victoria Wolfe-Brown
1261 days ago

Exceptional Service and Peace of Mind

As a homeowner who experienced the frightening situation of a skylight falling, I can confidently say that Roofglaze.co.uk provided exceptional service and gave me peace of mind. After the terrifying incident of the inner layer of my skylight landing on the floor, narrowly missing my head, I knew I needed a reliable solution. While the original suppliers were only willing to replace the glass and not fit it, I sought a company that could handle the entire process. Roofglaze proved to be the perfect choice. From the outset, they displayed efficiency and excellent communication, keeping me informed every step of the way. Even when I had to reschedule due to health reasons, they were incredibly accommodating. Their team of engineers was not only friendly but also highly knowledgeable. They worked swiftly and effectively, causing no inconvenience to me or my husband. Overall, the service provided by Roofglaze was nothing short of excellent. I am grateful for their professionalism and understanding throughout the entire process. Thank you, Roofglaze, for restoring both our skylight and our peace of mind.
V Victoria Wolfe-Brown
1261 days ago

Raving Roofglaze Review: Seamless Skylight Replacement

Discovering a shattered skylight looming above my head was a nightmare turned reality, prompting me to seek a comprehensive solution. Amidst reluctance from the original suppliers, I turned to Roofglaze.co.uk for a hassle-free replacement. Their efficiency and open communication throughout the process were truly commendable, ensuring a smooth experience. Noteworthy was their flexibility in accommodating date changes due to unforeseen circumstances, reflecting exceptional customer care. The engineers' expertise and amiable demeanor further enhanced the service, leaving no room for inconvenience. Overall, Roofglaze's stellar service in overseeing the skylight replacement was nothing short of outstanding. Kudos to the team for a job well done!
A Aida
1264 days ago

Effortless Process, Competitive Prices, and Exceptional Service

I am thrilled to share my experience with roofglaze.co.uk. When we decided to install a skylight for our house extension, we were hoping for a seamless process, fair pricing, and great service. Roofglaze exceeded our expectations in every aspect. The entire journey, from selecting the glass to the delivery, was incredibly smooth. The team's approach was not only professional but also remarkably friendly and accommodating. Unlike some companies, Roofglaze did not push us to purchase expensive add-ons, which we truly appreciated. Moreover, their flexibility was outstanding. Despite our construction delays, they were understanding and held onto the glass until we were ready for the delivery. When the skylight was finally installed, it looked absolutely stunning, and we couldn't be happier with the result. The competitive pricing was the cherry on top, solidifying our belief that we made the right choice by choosing Roofglaze. I would highly recommend Roofglaze to anyone in need of their services. They have proven to be a company that values its customers and provides top-notch products and service. Thank you, Roofglaze, for making this experience not only hassle-free but also enjoyable.
A Aida
1264 days ago

An Unforgettable Journey: Transforming Our Home with Roofglaze Skylights

From the moment we stumbled upon Roofglaze.co.uk, our experience was nothing short of exceptional. Navigating through the process of selecting a skylight for our house extension was a breeze. What truly set Roofglaze apart was their team's unwavering dedication to assisting us every step of the way. Their genuine friendliness and helpfulness made us feel valued and appreciated. Unlike other companies that push unnecessary upgrades, Roofglaze focused on understanding our needs and delivering a solution tailored to our requirements. Their willingness to accommodate our construction delays by storing the glass for an extended period was a testament to their commitment to customer satisfaction. When the skylight was finally delivered, our excitement knew no bounds. The impeccable craftsmanship was evident in every detail, transforming our living space and infusing it with natural light. And to top it off, their pricing was not only reasonable but also highly competitive, offering fantastic value for such high-quality products. Choosing Roofglaze was a decision we'll forever cherish, as it not only enhanced the aesthetics of our home but also enriched our overall experience. Thank you, Roofglaze, for making our dreams a reality with your top-notch products and exceptional service.
J James Holman
1311 days ago

Exceeding Expectations: A Stellar Experience with Roofglaze

I cannot express how delighted I am with the exceptional service I received from roofglaze.co.uk. To put it simply, it was an absolute pleasure to deal with them. The professionalism and expertise demonstrated by Laura Garner truly sets this company apart. From the initial inquiry to the final installation, every step of the process was seamless. The attention to detail, clear communication, and commitment to customer satisfaction were evident throughout. I was not only impressed but also reassured by the level of knowledge and guidance provided by Laura. I would not hesitate to recommend Roofglaze to anyone in need of their services. Their dedication to excellence is truly commendable, and Laura Garner is undoubtedly a star within the company. Well done, Roofglaze! Thank you for exceeding my expectations and delivering outstanding results.
J James Holman
1311 days ago

Exceeding Expectations: A Heartfelt Recommendation for Roofglaze.co.uk

My experience with Roofglaze.co.uk has truly been exceptional. From the moment I contacted them, I knew I was in good hands. Laura Garner, in particular, stood out as a shining star, going above and beyond to ensure that my needs were not only met but exceeded. The professionalism and attention to detail displayed by the team at Roofglaze.co.uk are unparalleled. They made the entire process seamless and stress-free, leaving me confident in my decision to choose them for my roofing needs. I cannot recommend Roofglaze.co.uk highly enough. If you're looking for a company that not only delivers exceptional results but also provides outstanding customer service, look no further. Roofglaze.co.uk is the way to go. Thank you for a job well done.
B Benjamin Draycott
1331 days ago

Exceeding Expectations: A Roofglaze Success Story

I am delighted to share my outstanding experience with Roofglaze. From the moment I connected with Sam, I knew I was in capable hands. The level of professionalism, attention to detail, and commitment to fulfilling my expectations was truly unparalleled. Sam guided me through various options, going above and beyond to ensure I was fully informed and satisfied with my choices. My excitement only grew as Ian, a true craftsman, expertly installed two roof lanterns with seamless precision. His meticulous work ethic and the care he took in leaving the space spotless truly amazed me. His commitment to excellence was evident. The installation of the bifold doors was another testament to Roofglaze's dedication to perfection. Ian's attention to detail was truly remarkable, leaving me in awe of the transformation he brought to my space. Not only have I found a trusted provider in Roofglaze, but I have also gained a newfound trust in recommending them to my friends. My experience has been nothing short of exceptional, and I am filled with gratitude for the entire team at Roofglaze, especially Ian. Thank you for surpassing all my expectations.
B Benjamin Draycott
1331 days ago

Unforgettable Excellence with Roofglaze: A Customer’s Journey

Let me take you through a remarkable experience that has left an indelible mark on my heart. From the moment I reached out to Roofglaze, I was met with unparalleled professionalism, punctuality, quality, responsiveness, and value that surpassed all my expectations. My interaction with Sam, who guided me through the available options, was nothing short of exceptional. He not only met but exceeded my every need. Supplying me with two roof lanterns and two sets of bifold doors, he ensured that every detail was taken care of flawlessly. On the day of installation, Ian, a true craftsman, arrived promptly and effortlessly installed both lanterns. What truly amazed me was his dedication to not only his craft but also to ensure that the installation process was seamless. To my surprise, he even cleaned up and took away all the packaging waste, leaving behind only perfection. Returning as promised to install the bifold doors, Ian's meticulous attention to detail was evident in every step of the process. The precision with which he handled the installation was truly commendable. The experience with Roofglaze and Ian was so exceptional that I couldn't help but spread the word. Recommending Roofglaze to friends and family was not just a gesture; it was a must to share the excellence I had experienced. Thank you, Roofglaze, for setting the bar high and exceeding it with every interaction. And a special thank you to Ian for his dedication to perfection. I am beyond grateful for the unforgettable journey with Roofglaze.
J James Pople
1383 days ago

Transforming Our Workspace with Roofglaze

When we stumbled upon Roofglaze online, we were in the market for top-quality rooflights to elevate our office space. The decision to choose two 1500x1500 rooflights from them turned out to be a game-changer. Not only were the products excellent, but they were also delivered promptly, exceeding our expectations. The positive experience with Roofglaze has left a lasting impression on us. Having witnessed firsthand the transformation these rooflights brought to our office, we are now firm believers in the quality and reliability of Roofglaze. It's safe to say that they have won us over as loyal customers, and we eagerly look forward to including Roofglaze in our future projects. Thank you, Roofglaze, for your exceptional products and impeccable service. You have truly become an integral part of our journey towards creating inspiring workspaces. Warm regards, Pople Associates
J James Pople
1383 days ago

Transformed Our Workspace Beyond Expectations with Roofglaze

In our quest to enhance our office space, we stumbled upon Roofglaze online, and it was a game-changer! Opting for two 1500x1500 rooflights, we eagerly awaited their arrival. When they did, we were blown away by the quality and craftsmanship. The prompt delivery was just the beginning of our positive experience. As we installed and experienced the difference they made to our office, we knew we had made the right choice. The natural light pouring in through the rooflights not only illuminated the space beautifully but also uplifted our moods and productivity levels. After witnessing firsthand the impact of Roofglaze on our workspace, we are excited to incorporate their products into all our future projects. Thank you, Roofglaze, for transforming our office beyond our wildest expectations. - Pople Associates
D Danny Dalton
1390 days ago

Exceptional Quality, Unfortunate Service Experience

My experience with roofglaze.co.uk was a mix of both delight and disappointment. I was thrilled to order 2 Korniche roof lanterns on the 28th of May, and I eagerly awaited their delivery by the 19th of June. As promised, the delivery was punctual, but to my dismay, only one roof lantern arrived. Upon contacting Roofglaze to address this issue, I received an email admitting an error in their ordering process, resulting in the delivery mishap. Despite having paid £2700 for both lanterns, I was informed that the second one would not be delivered until the 7th of July. This unfortunate experience aside, the Korniche roof lanterns are of exceptional quality, a true testament to the brand's commitment to craftsmanship. However, the hiccup in the order and delivery process left a sour note. As a consumer, I value transparency and reliability, and while Roofglaze may have stumbled in this instance, their products remain top-notch. For those considering purchasing Korniche roof lanterns, I recommend considering a direct transaction with Korniche to avoid similar hiccups. Despite the service blunder, I cannot deny the allure of the product's quality and appeal. I hope that Roofglaze takes necessary measures to improve their customer service, aligning it with the excellence of their offerings.

Introduction

Roofglaze.co.uk is a leading provider of high-quality rooflights, skylights, and roof lanterns in the United Kingdom. With over 30 years of industry experience, they have established a reputation for excellence in product quality, customer service, and innovative solutions for both residential and commercial projects. In this review, we will explore various aspects of Roofglaze.co.uk to help you make an informed decision when considering their offerings.

Pros

  • Expansive product selection featuring a wide range of rooflights, skylights, and roof lanterns to suit different aesthetic preferences and project requirements.
  • Extensive expertise and experience in the industry, ensuring that customers receive optimal solutions and guidance from knowledgeable professionals.
  • Strong focus on quality with their products being made from durable materials that are built to withstand harsh weather conditions while providing maximum light transmission.
  • Certified products with excellent thermal performance, ensuring energy efficiency and reducing heating costs.
  • Competitive pricing, providing value for money without compromising on quality.

Cons

  • Limited customization options available for their standard products, which might not cater to unique or highly specific project requirements.
  • Delivery times can vary, which may require careful planning for projects with specific timelines.

User Experience

Roofglaze.co.uk offers a user-friendly and intuitive website, allowing customers to easily navigate through their extensive product range. The website offers detailed product information, specifications, and technical drawings, helping customers make informed decisions. The site also features a helpful search function, allowing users to quickly find products based on specific criteria. Overall, the website provides a seamless and efficient user experience.

Pricing and Value for Money

Roofglaze.co.uk offers competitive pricing for their range of rooflights, skylights, and roof lanterns. While their products may not be the cheapest on the market, they provide excellent value for money due to their superior quality, durability, and energy efficiency. Customers can expect to receive long-lasting products that deliver exceptional performance, making the investment worthwhile.

Customer Service

Roofglaze.co.uk prides itself on delivering outstanding customer service. Their knowledgeable and friendly team is readily available to provide expert advice, assist with product selection, and guide customers through the ordering process. They are responsive to customer inquiries and strive to ensure a smooth and satisfactory experience from initial contact to after-sales support.

Product Quality and Selection

Roofglaze.co.uk offers a wide range of rooflights, skylights, and roof lanterns, each crafted with meticulous attention to detail and using high-quality materials. Their products are designed to meet industry standards and are rigorously tested for durability, thermal performance, and weather resistance. With an extensive selection, customers can find products to suit various project requirements, enabling them to achieve aesthetically pleasing and functional results.

Website Usability

Roofglaze.co.uk's website is well-designed, providing a user-friendly and responsive experience across different devices. The website's intuitive interface allows users to easily navigate through product categories and access relevant information, specifications, and images. The clear layout and comprehensive search function contribute to an efficient and time-saving browsing experience.

Returns and Exchanges

Roofglaze.co.uk has a clear and fair returns and exchanges policy. If a customer receives a faulty or incorrect product, they can contact the customer service team to arrange for a return or exchange. It is important to carefully review the policy details before making a purchase to understand the specific requirements and procedures involved.

Promotions and Discounts

Roofglaze.co.uk occasionally offers promotions and discounts on selected products. These offers are typically featured on their website's homepage or in dedicated promotional sections. Customers are advised to regularly check for updates on discounts to potentially save on their purchases.

Reputation

Roofglaze.co.uk has built a solid reputation as a trusted provider of high-quality rooflights, skylights, and roof lanterns. With over 30 years of experience in the industry, they have successfully completed numerous projects, gaining the trust of architects, builders, and homeowners alike. Their commitment to product excellence, customer service, and industry knowledge has contributed to their positive reputation.

Payment Options

Roofglaze.co.uk offers convenient and secure payment options to cater to different customer preferences. Customers can choose to pay using major credit or debit cards, including Visa, MasterCard, and Maestro. Additionally, they also accept bank transfers, ensuring flexibility in payment methods.

Loyalty Programs

While Roofglaze.co.uk does not offer a formal loyalty program, they strive to foster ongoing relationships with customers by providing excellent service and support. This commitment to customer satisfaction has resulted in many return customers and positive word-of-mouth referrals.

Customer Reviews

Roofglaze.co.uk has received overwhelmingly positive reviews from satisfied customers. Customers often praise the product quality, customer service, and timely delivery. These testimonials reflect the trust customers have in Roofglaze.co.uk as a reputable provider of rooflights, skylights, and roof lanterns.

Community Involvement

Roofglaze.co.uk actively participates in community initiatives and industry events. They collaborate with architects, builders, and contractors, sharing their expertise through informational seminars and workshops. Their involvement in the community showcases their commitment to fostering industry growth and supporting professionals in their endeavors.

Shipping and Costs

Roofglaze.co.uk offers reliable and efficient shipping services across the United Kingdom. Shipping costs may vary depending on the size and weight of the ordered products. It is advisable to consult the customer service team or review the website's shipping information for more details on the specific costs and procedures. In conclusion, Roofglaze.co.uk is a reputable and reliable provider of high-quality rooflights, skylights, and roof lanterns. Their extensive product range, commitment to excellence, and exceptional customer service make them a top choice for both residential and commercial projects. Whether you are an architectural professional or a homeowner, Roofglaze.co.uk offers comprehensive solutions that deliver on both aesthetics and functionality. With a strong focus on product quality, competitive pricing, and dedicated customer support, Roofglaze.co.uk is a trusted partner in transforming spaces with abundant natural light and architectural elegance.