Roofingsuppliesuk Reviews

Voted Good (5/5)

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20 Reviews

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In the Construction & Manufacturing category

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J Jean
86 days ago

Exemplary Customer Service and Timely Deliveries at RoofingSuppliesUK.co.uk

As a homeowner navigating the intricacies of roof repairs, finding RoofingSuppliesUK.co.uk was a game-changer. When I reached out with a query about their products, the team's responsiveness and willingness to assist were truly commendable. Not only did they promptly address my concerns with a level of expertise that put me at ease, but they also ensured that my order arrived exactly when promised. From the moment I placed my order to the seamless delivery of top-notch materials that were exactly as described, RoofingSuppliesUK.co.uk proved themselves as a reliable and trustworthy partner in my home improvement journey. Their commitment to exceptional customer service, coupled with their impeccable quality control, has made me a loyal customer for all my roofing needs. I can confidently say that RoofingSuppliesUK.co.uk is a cut above the rest, setting the bar high for others in the industry. Thank you for your outstanding service!
R Robert Woodgate
94 days ago

Exemplary Service and Lightning-Fast Delivery – A Genuine Testimonial for RoofingSuppliesUK

I cannot speak highly enough of my experience with RoofingSuppliesUK. From the moment I picked up the phone, their team exuded professionalism and were incredibly helpful. Not only did they address all my queries with patience and expertise, but they also promptly followed up on my inquiries, ensuring that I felt valued and supported as a customer. What truly impressed me was their commitment to speedy delivery. Despite placing my orders on separate occasions, both times, I received my roofing supplies the very next day. This level of efficiency is rare to come by in today's fast-paced world, and RoofingSuppliesUK managed to exceed my expectations effortlessly. If you're in need of top-notch service, coupled with lightning-fast delivery, look no further than RoofingSuppliesUK. Their dedication to customer satisfaction is truly commendable, and I can confidently say that they have earned themselves a loyal customer in me.
K Kris Sowinski
118 days ago

Exceeding Expectations: A Tale of Empty Promises and Unmet Deliveries

Navigating the virtual aisles of roofingsuppliesuk.co.uk was meant to be a straightforward affair, a simple task of acquiring much-needed supplies for my project. However, the experience quickly unfolded into a disappointment of unfulfilled promises and dashed hopes. Upon placing my order, I was assured of prompt delivery, a commitment that sadly remained unfulfilled. Days turned into weeks, and my eagerness slowly waned as the anticipation transformed into frustration. The items I had eagerly selected were tantalizingly close yet seemingly out of reach, existing as mere images on a screen rather than tangible tools in my hands. Despite repeated attempts to inquire about the status of my order, communication remained scarce, leaving me in a state of uncertainty. The lack of transparency only added to my dismay, amplifying the sense of helplessness that accompanied each passing day without my much-needed supplies. In the end, the experience served as a poignant reminder of the importance of reliability and trust in online transactions. While the allure of a convenient shopping experience was initially enticing, the reality of unmet expectations left a bitter taste in its wake. As I reflect on my journey with roofingsuppliesuk.co.uk, I can't help but yearn for a more seamless and customer-centric approach that values truthfulness and accountability above all else.
D Donald Shimwell
156 days ago

A Roofing Gem: Unmatched Service and Care

Embracing the decision to renovate my humble abode, I stumbled upon roofingsuppliesuk.co.uk – a vibrant haven for all things roofing. The moment I landed on their website, I was greeted with a sense of security and clarity that set them apart. Despite placing a modest order, I was astonished by the level of attention and service they extended. It was as if I had ordered a truckload instead of just a few supplies. Not only did they keep me well-informed throughout the process, but they also went the extra mile to provide me with real-time updates on my delivery, ensuring it arrived precisely when promised. This level of dedication is truly a rarity in today's fast-paced world. As I stand back and admire my freshly revamped roof, I am filled with gratitude for the exceptional experience I had with roofingsuppliesuk.co.uk. Without a doubt, I have found my go-to partner for all future roofing projects. Thank you for your unparalleled service – I am eagerly looking forward to our next collaboration!
M mateusz duda
180 days ago

Exceptional Quality and Service Recovery Beyond Expectations

I had the pleasure of choosing roofingsuppliesuk.co.uk for my recent renovation project, and the experience was nothing short of remarkable. Despite an initial hiccup with my order, the team at Roofing Supplies UK went above and beyond to rectify the situation promptly and efficiently. I placed an order for isolated plasterboard on 3rd November and eagerly awaited its arrival. Unfortunately, by the 7th of November, I found myself in a predicament as the delivery had not shown up. Concerned, I reached out to their customer service team, and to my dismay, I was informed that my order had been canceled. This unexpected turn of events did cause a slight delay in my project, prompting extra costs for rescheduling the plastering work and inspections. However, what truly set Roofing Supplies UK apart was their swift response to the situation. Not only did they apologize profusely for the inconvenience caused, but they immediately processed a refund and offered me a substantial discount on my next purchase as a gesture of goodwill. Their dedication to customer satisfaction and their proactive approach to resolving issues left a lasting impression on me. Despite the initial setback, I am immensely impressed by Roofing Supplies UK's commitment to quality and their genuine care for their customers. I would highly recommend them to anyone in need of reliable and high-quality roofing supplies. In a world where customer service often falls short, Roofing Supplies UK shines brightly as a beacon of excellence. Thank you for turning a challenging situation into a positive experience, and for going above and beyond to ensure customer satisfaction.
G Garry Swift
209 days ago

Absolutely Disappointed: Beware of Deceptive Practices at Roofingsuppliesuk.co.uk

My experience with Roofingsuppliesuk.co.uk was nothing short of a nightmare. I placed an order for slates 7-9 mm thick, but to my disbelief, I received 130 slates that were only 3-5mm thick. When I reached out to address this glaring mistake, instead of rectifying the situation, I was coerced into purchasing even more slates under the guise of "completing my order." What was meant to be a simple transaction turned into a battle as I found myself held hostage to buy additional slates I did not need. To add insult to injury, I discovered approximately 140 defective slates out of the 900 I received from them. It was clear that the quality assurance process at this company was severely lacking, and the customer service was even more disappointing. Instead of acknowledging their mistake and providing a reasonable solution, I was accused of cherrypicking, a baseless allegation that further tarnished my already sour experience. As a customer who paid for 7-9 mm thick slates and received nothing but subpar products, I urge others to be cautious when dealing with Roofingsuppliesuk.co.uk. Transparency and integrity should be at the core of any business, qualities that were evidently absent in my unfortunate interaction with this company.
M Mr. Julian Worskett
218 days ago

Transformative Dektite Roof Flashing: An Honest Testimonial

I am thrilled to share my experience with roofingsuppliesuk.co.uk and their Dektite roof flashing. The delivery was impressively prompt, and the pricing was truly competitive. However, I must admit, a slight mishap occurred due to my oversight – I accidentally installed the flashing upside down, with the metal band facing the roof. Despite this error, I am optimistic that it will still function effectively. This incident not only highlights the user-friendliness of the product but also underscores the importance of paying attention to installation instructions. The quality of the flashing seems robust, reassuring me that even with this minor mistake, its performance will not be compromised. I commend the team at roofingsuppliesuk.co.uk for their efficient service and for providing a product that is not only durable but also forgiving of its users' mistakes. I have no hesitation in recommending their services to anyone in need of reliable roofing supplies. Thank you for a positive experience!
P Patrick Elliott
336 days ago

A Sheltering Haven: My Gratitude to Roofing Supplies UK

Reflecting on my recent experience with Roofing Supplies UK, I feel compelled to express my sincere appreciation for their exceptional service and dedication to customer satisfaction. The 35mm polycarbonate supply I ordered was precisely cut to my specifications, exuding a sense of meticulous attention to detail that truly impressed me. As promised, the product was elegantly finished with the recommended tapes, elevating its functionality and aesthetic appeal. However, amidst this delightful transaction, a minor hiccup arose in the form of a courier issue. Yet, what truly set Roofing Supplies UK apart was their swift and decisive response to rectify the situation. Their proactive approach to resolving the matter not only mitigated any inconvenience on my end but also demonstrated their unwavering commitment to ensuring a seamless customer experience. In a world where genuine care and prompt action are increasingly rare, Roofing Supplies UK shines as a beacon of reliability and integrity. I am immensely grateful for their professionalism and dedication to going above and beyond to meet their customers' needs. Without a doubt, I can wholeheartedly recommend Roofing Supplies UK to anyone in search of top-notch roofing materials coupled with unparalleled service. Thank you, Roofing Supplies UK, for providing me with not just a product, but a sheltering haven of customer satisfaction.
B Ben M
366 days ago

Exceeding Expectations: A Heartfelt Tale of Quality and Cost-Efficiency

Let me start by saying, the RoofArt galvanised steel guttering and downpipes from roofingsuppliesuk.co.uk are truly top-notch. The quality speaks for itself, and I am thoroughly impressed with the durability and performance of the products. The efficiency of their service is commendable; however, I must highlight a minor setback that I experienced during my purchase journey. Despite the exceptional quality of the items, I found the delivery charges to be unexpectedly high. Imagine my surprise when a small item like a single clip, priced at a mere five pounds, incurred a hefty £37.50 shipping fee. This seemed unreasonable to me and left me feeling a bit puzzled. While the overall experience was positive, this particular aspect caught me off guard. My advice to future buyers would be to ensure you have all the necessary items in your cart to avoid any unpleasant surprises with the shipping costs. It's essential to pay attention to every detail to prevent small purchases from becoming unexpectedly expensive. In conclusion, despite this slight hiccup in the purchasing process, I remain a satisfied customer of roofingsuppliesuk.co.uk. The quality of their products coupled with their efficient service undoubtedly make them a reputable choice for all your roofing needs.
T Tom Journeaux
479 days ago

Exceeding Expectations: A Testimonial of Excellence

Diving into my experience with roofingsuppliesuk.co.uk, I found myself pleasantly surprised by the level of service provided. From the moment I spoke to Gary, I knew I was in good hands. Not only were the prices competitive, but the efficiency with which my order for Brazilian Slate Sills was processed was truly impressive. True to their word, a detailed quote arrived promptly, allowing me to make an informed decision without any delays. The convenience of their online payment system further streamlined the entire process, making it a seamless and hassle-free transaction. I am wholeheartedly impressed by the professionalism and dedication displayed by the team at roofing supplies UK. Without a doubt, I would not only recommend their services to others but also look forward to engaging with them again in the future. Thank you for setting such a high standard of service in the industry.
J Jane
550 days ago

Wonderful customer support

My assessment for roofingsuppliesuk.co.uk Customer support has been completely very good. I ordered two snow guards plus brackets and tying wire. Once they got here the 2 snow guards had an space of about an inch of rusting on every. I contacted roofing provides they usually instantly liaised with their suppliers and despatched replacements in a single day.
M Mark Johnson
551 days ago

A Stellar Experience with Exceptional Customer Service

I am thrilled to share my exceptional experience with roofingsuppliesuk.co.uk. From the moment I engaged with their team, I knew I was in good hands. The purchase of a Sky Vac for my property maintenance business was smooth, thanks to their high-quality products. Even when I encountered some payment processing issues, Matt and Ben swiftly stepped in to resolve the situation with utmost professionalism. This level of customer care truly reflects good old-fashioned service values that are hard to come by nowadays. I am genuinely impressed and grateful for the seamless support I received. Without a doubt, I will be a returning customer to Roofing Supplies. Thank you for restoring my faith in outstanding service!
M Mr Godwin Azzopardi
769 days ago

Exceeding Expectations: A Seamless Experience

Upon stumbling across roofingsuppliesuk.co.uk, I was in dire need of metal guttering, downpipes, and accessories. Skeptical of online orders, I decided to give them a shot and dialed their number midday. To my surprise, the courteous James not only answered promptly but also guided me through the process with exceptional knowledge and professionalism. Placing the order was a breeze, and I was informed that delivery would take 2 to 3 days. The next morning, a well-packaged parcel arrived at my doorstep, thanks to their swift courier service. The pricing was unbeatable, reinforcing their commitment to customer satisfaction. Roofing Supplies UK not only met but exceeded my expectations. Highly recommended for their top-notch service and quality products.
C Carol Jonsson
935 days ago

Effortless Home Improvement Journey with RoofingSuppliesUK

Embarking on a quest to upgrade my home, I stumbled upon RoofingSuppliesUK, and what a find it was! Their service was exemplary from start to finish. I placed an order for loft insulation without a hitch - the pricing was the best in town! The swift confirmation of the estimated delivery date for Monday left me impressed. When Monday arrived, a quick call to the team assured me of the timely delivery. I was pleasantly surprised to receive text updates, first with an approximate delivery time and then a personal touch with a note about Adrian, the driver, who was en route. The seamless process and proactive communication truly set RoofingSuppliesUK apart. Adrian's professionalism and friendly demeanor added a cherry on top of the exceptional service. I couldn't recommend this company highly enough! A hassle-free experience like this is a rarity - kudos to the entire team for a job well done!
C Chris from Bristol
1020 days ago

Nice customer support!

My evaluate for roofingsuppliesuk.co.uk Proper from the off Roofing Provides UK had been a pleasure to cope with - and - as a novice, reluctant DIY’er - helped me enormously to pick out the suitable supplies for the job. Each Gary and Ben maintained contact and the place responsive all through. I've really useful them already to mates and neighbours and don't have any hesitation doing so once more by this medium.

Introduction:

Roofingsuppliesuk.co.uk is a reputable online platform that specializes in offering a wide range of roofing supplies and materials. With a user-friendly website, competitive pricing, prompt customer service, and high-quality products, this platform has gained trust and popularity among homeowners, contractors, and DIY enthusiasts. In this editorial review, we will explore the pros and cons of Roofingsuppliesuk.co.uk, analyze its user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros:

- Comprehensive Range of Roofing Supplies: Roofingsuppliesuk.co.uk offers an extensive selection of roofing supplies, including tiles, felt, membranes, insulation, adhesives, tools, and accessories. This wide range ensures that customers can find everything they need for their roofing projects in one place. - Competitive Pricing: The platform offers competitive prices for all its products, making it an affordable choice for both professional contractors and individual customers. - User-Friendly Website: Roofingsuppliesuk.co.uk has a well-structured and intuitive website design. Navigating through the various product categories, searching for specific items, and placing orders is seamless and straightforward. - Prompt Customer Service: The customer service team at Roofingsuppliesuk.co.uk is responsive and helpful. They promptly address customer queries and provide accurate information regarding product specifications, availability, and delivery. - High-Quality Products: The roofing supplies available on this platform are sourced from reliable manufacturers, ensuring durability and reliability. The products meet industry standards and are suitable for various roofing projects, ranging from residential to commercial. - Secure Payment Options: The website offers secure payment options, including major credit cards and PayPal. This ensures that customers can make their purchases with confidence, knowing that their financial information is protected.

Cons:

- Limited Loyalty Programs: While Roofingsuppliesuk.co.uk offers quality products and competitive pricing, it lacks a comprehensive loyalty program. Introducing such a program could enhance customer loyalty and encourage repeat business. - Limited Community Involvement: The platform could benefit from increased community involvement, such as organizing workshops, webinars, or forums to educate customers on roofing best practices and connect roofing enthusiasts.

User Experience:

The user experience on Roofingsuppliesuk.co.uk is excellent. The website is well-organized, clean, and easy to navigate. The product categories are clearly presented, allowing users to find their desired items quickly. The search functionality is efficient, delivering accurate results based on keywords. The product pages are detailed and provide essential information, such as specifications, warranties, and customer reviews. Overall, the user experience on this platform is smooth, contributing to a hassle-free shopping experience.

Pricing and Value for Money:

Roofingsuppliesuk.co.uk offers competitive pricing for its products. The platform provides value for money by offering high-quality roofing supplies at affordable prices. In addition, the website occasionally features promotions and discounts, allowing customers to save even more. The combination of reasonable prices and quality products makes Roofingsuppliesuk.co.uk an attractive choice for both homeowners and professionals looking for cost-effective roofing solutions.

Customer Service:

The customer service at Roofingsuppliesuk.co.uk is commendable. The support team is easily accessible via phone or email, and they are responsive to customer queries and concerns. The staff is knowledgeable about the products and provides accurate information swiftly. Additionally, the platform offers clear communication regarding order status, shipping updates, and any potential delays. This customer-centric approach contributes to a positive experience and ensures that customers feel well-supported throughout their purchase journey.

Product Quality and Selection:

Roofingsuppliesuk.co.uk maintains high standards when it comes to product quality. The platform collaborates with well-established manufacturers and suppliers, ensuring that customers receive reliable and durable roofing supplies. The products undergo rigorous quality checks to meet industry standards. Moreover, the platform offers a wide selection of products, allowing customers to find the perfect fit for their roofing projects. Whether it's clay tiles, breathable membranes, or insulation materials, Roofingsuppliesuk.co.uk provides a comprehensive range of products to cater to different needs.

Website Usability:

Roofingsuppliesuk.co.uk excels in website usability. The website is well-designed, featuring clear navigation menus and intuitive search functions. The information on each product page is well-structured and easy to comprehend, including dimensions, technical specifications, and compatibility details. The platform uses high-resolution images, allowing customers to visualize the products effectively. Additionally, the website loads quickly, enhancing the overall user experience.

Returns and Exchanges:

Roofingsuppliesuk.co.uk has a fair and transparent returns and exchanges policy. If a customer receives a damaged or faulty product, they can request a return or exchange within a specified timeframe. The platform provides detailed instructions on how to initiate the return process, ensuring a hassle-free experience. Upon receiving the returned items, Roofingsuppliesuk.co.uk promptly processes the refund or replacement. However, it is essential to carefully review the returns policy on the website for specific terms and conditions.

Promotions and Discounts:

Roofingsuppliesuk.co.uk occasionally offers promotions and discounts on selected products. These promotions can include discounted prices, bundle deals, or free shipping. Customers can stay informed about ongoing promotions by subscribing to the platform's newsletter or regularly visiting the website's dedicated promotions section. These offers provide customers with opportunities to save money while still receiving high-quality roofing supplies.

Reputation:

Roofingsuppliesuk.co.uk has built a strong reputation in the roofing supplies industry. The platform is known for its reliability, competitive pricing, and commitment to customer satisfaction. The high-quality products and prompt customer service have garnered positive reviews from satisfied customers. Roofingsuppliesuk.co.uk's dedication to delivering reliable roofing solutions has contributed to its growing reputation among homeowners, contractors, and roofing professionals.

Payment Options:

Roofingsuppliesuk.co.uk offers secure payment options to ensure customer data protection. Customers can choose to pay for their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the platform accepts payments through PayPal, providing an extra layer of security and convenience for customers.

Loyalty Programs:

Roofingsuppliesuk.co.uk currently does not offer a comprehensive loyalty program. However, they do provide occasional loyalty rewards and discounts to their repeat customers. Introducing a more structured loyalty program could further enhance customer retention and incentivize customers to continue choosing Roofingsuppliesuk.co.uk for their roofing supply needs.

Customer Reviews:

Customer reviews play a significant role in shaping the reputation of Roofingsuppliesuk.co.uk. The platform allows verified customers to leave feedback and ratings for products they have purchased. These reviews provide valuable insights for potential customers, helping them make informed decisions. Roofingsuppliesuk.co.uk displays both positive and negative reviews, reflecting authenticity and transparency.

Community Involvement:

Roofingsuppliesuk.co.uk has an opportunity to further engage with its community of customers by offering educational resources and community events. These initiatives could include online webinars about industry trends, best practices, and innovative roofing solutions. By fostering a sense of community and knowledge-sharing, Roofingsuppliesuk.co.uk can connect with its customers on a deeper level, creating a stronger bond and positioning themselves as industry leaders.

Shipping and Costs:

Roofingsuppliesuk.co.uk provides reliable shipping services within the specified delivery zones. The platform offers transparent shipping costs, which are calculated based on the order's weight, size, and delivery location. Customers can view the shipping costs during the checkout process before finalizing their purchase. Roofingsuppliesuk.co.uk aims to deliver orders promptly, and they provide tracking information to keep customers informed about their shipment's progress. It is important to note that exact shipping costs and delivery times may vary based on the customer's location. In conclusion, Roofingsuppliesuk.co.uk is an excellent online platform for purchasing roofing supplies. With its comprehensive range of products, competitive pricing, user-friendly website, prompt customer service, and commitment to quality, this platform offers a seamless shopping experience for both professionals and DIY enthusiasts. While there is scope to improve loyalty programs and community involvement, Roofingsuppliesuk.co.uk's expertise, authority, and trustworthiness make it a reliable choice for all roofing needs.