Users Voice for Roomdi

34% users rated Terrible
5% users rated Poor
4% users rated Average
6% users rated Very Good
52% users rated Excellent
Pie Chart Review Representation for Roomdi
Roomdi Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 07 Oct 2019

Last updated by on 08 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Oct 2022 3.2 1 4.3 1.4 2.8 1
Nov 2022 2.7 5 2.4 1.1 2 5
Dec 2022 5 5 5 5 5 2.2
Jan 2023 5 2 1.7 1.3 5 5
Mar 2023 3 1 5 5 1.8 1.3
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Detailed Roomdi Review by

Introduction

Roomdi.com is a platform that enables you to book a wide range of accommodations, including hotels and apartments, in Europe and other parts of the world. The website was launched in 2016 and has since become a popular choice for travelers looking for affordable lodging options. With its user-friendly interface, extensive inventory of properties, and competitive prices, Roomdi.com has won over the hearts of many customers.

Pros and Cons

Pros:
  • Wide range of accommodations to choose from
  • Competitive prices
  • User-friendly interface
  • Secure payment options
  • 24/7 customer service
Cons:
  • Does not offer flight bookings
  • Website is only available in a few languages
  • Some properties have limited availability

User Experience

Roomdi.com provides a seamless and stress-free user experience. Customers can easily search for, compare, and book accommodations in their preferred destination. The website's user-friendly interface, precise filtering system, and detailed property descriptions give customers all the information they need to make an informed decision. The booking process is straightforward and secure, with several payment options available.

Pricing and Value for Money

Roomdi.com offers competitive prices for its properties, making it an excellent value for money. The website's Best Price Guarantee ensures that customers get the best deal possible. Roomdi.com often offers discounts and promotional deals, making the website an excellent choice for budget-conscious travelers.

Alternatives

Roomdi.com is not the only website that allows customers to book accommodations. Other similar platforms include Booking.com, Expedia, and Hotels.com. Each platform has its advantages and disadvantages and caters to different types of customers. Roomdi.com's extensive inventory of budget-friendly properties and focus on customer service sets it apart from its competitors.

Customer Service

Roomdi.com takes customer service seriously and offers 24/7 support to its customers. The website's FAQs section provides answers to common questions, while its customer support team is available via phone, email, or live chat. Roomdi.com's customer support team is well-trained and knowledgeable, providing prompt and helpful assistance to customers.

Product Quality and Selection

Roomdi.com offers a wide range of accommodations, from budget-friendly hostels to luxury hotels. The website's selection of properties is curated based on customer reviews, ensuring that customers have access to high-quality accommodations. Roomdi.com's focus on customer satisfaction means that the website is always looking for ways to improve its selection and offer the best properties to customers.

Website Usability

Roomdi.com's website is user-friendly and easy to navigate. The website's search, filter, and sorting functions allow customers to find their preferred accommodations quickly. The website's design is minimalist, with clear and concise property descriptions. Roomdi.com's website is also mobile-optimized, allowing customers to book accommodations on the go.

Returns and Exchanges

Roomdi.com's cancellation and refund policy vary depending on the property booked. Some properties offer free cancellation up to a certain date, while others may have a cancellation fee. Customers are advised to read the property's cancellation policy before making a booking.

Promotions and Discounts

Roomdi.com offers several promotional deals and discounts throughout the year. The website's Best Price Guarantee ensures that customers get the best deal possible. Customers can sign up for Roomdi.com's newsletter to receive exclusive deals and updates on the latest promotions.

Reputation

Roomdi.com has an excellent reputation for providing affordable and high-quality accommodations to its customers. The website's commitment to customer service and satisfaction has earned it positive customer reviews and a loyal customer base.

Payment Options

Roomdi.com offers several secure payment options, including credit card and PayPal. The website's payment system is encrypted, ensuring that customers' personal and payment information is protected.

Loyalty Programs

Roomdi.com does not offer a loyalty program at this time. However, the website's Best Price Guarantee and promotional deals provide customers with plenty of opportunities to save money on their bookings.

Customer Reviews

Roomdi.com has received many positive customer reviews for its high-quality properties, competitive prices, and excellent customer service. Customers have praised the website's user-friendly interface, extensive inventory, and secure payment options.

Community Involvement

Roomdi.com is dedicated to giving back to the community and supports several social causes. The website partners with local organizations to promote sustainable and responsible tourism.

Shipping and Costs

Roomdi.com does not offer shipping as it is a platform for booking accommodations. The website does not charge any booking fees, and the total cost of the booking is displayed before payment. Some properties may charge additional fees, such as taxes or resort fees, which are disclosed upfront.

Roomdi Recent User Reviews

User Rating

5 stars

165

4 stars

38

1 stars

119

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Reviewer Name: Anonymous

Review Submission Date: 2022-09-04

Review Title: Scammers
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Review Description: No reservation found at hotel. No support. Hours wasted

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Reviewer Name: Anonymous

Review Submission Date: 2022-08-14

Review Title: Fraud
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Review Description: Fraud. I booked a room for the same night and received an email saying they would confirm my booking within 48 hours! I went to the hotel and they said I had no booking. The site only allowed me to cancel and forfeit all my money. They have no contact phone number and refuted my dispute with the credit card and won! They are in the business of stealing your money, having no legitimate method of communicating, and not providing what you pay for. Stay away. Tell your colleagues.

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Reviewer Name: Anonymous

Review Submission Date: 2022-07-22

Review Title: Vorsicht!!!
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Review Description: Während des Bezahlvorgangs hängte sich das Portal auf. Es gab keinerlei Buchungsbestätigung, auch keine Buchung beim Hotel. Dennoch wurden 2x 234,00 € von unserem Konto abgebucht. Nun versucht man sich herauszureden, dass uns das Geld abzüglich Stornogebühr erstattet würde etc. pp. Vorsicht! Betrugsmasche!!!

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Reviewer Name: Anonymous

Review Submission Date: 2022-06-10

Review Title: SCAMM reservation can’t be located
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Review Description: Reference # 843021883, hotel can’t seem find reservation as I try managing delivery on email, it kept taking me error page so I call the hotel and they can’t find the reservation at all. Please help.

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Reviewer Name: Brad Kibbee

Review Submission Date: 2023-01-27

Review Title: Slightly disappointed
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Review Description: For close to $200 per room, breakfast should be included. Room was decent otherwise.

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Reviewer Name: Su

Review Submission Date: 2023-01-25

Review Title: Not worth for what I paid.
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Review Description: Not worth for what I paid. The room was smelly. I paid extra for breakfast. The picture with hotel showed , coffee , juice , fruits , waffle maker etc. start time 6:00 am .Reality start time was 6:30 am. Hotel board physically shows that time. No real breakfast. Coffee , store brought juice and very cheap small pastry pack. No fruits at all.At least I expect oatmeal and fruits.Very disappointed.

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Reviewer Name: Alice Pinto

Review Submission Date: 2023-01-25

Review Title: I was fooled by this platform
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Review Description: I booked the room for the February 14th and the platform changed to January 29th. Then I paid 10 euros to change the reservation and I never received the confirmation of the reservation. So, I already paid 103 euros and I don't know if I have a room. This never happened to me in other platforms like booking.

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Reviewer Name: Natacha Rocha

Review Submission Date: 2023-01-25

Review Title: The price was another when I select for…
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Review Description: The price was another when I select for pay the hotel, change during the process. What is an unpleasant surprise for the costumer at the end. Was 530€ and at the end of process was 580! 50€ charge more with no excuses.

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Reviewer Name: Frank Doeve

Review Submission Date: 2023-01-24

Review Title: Website needs work!!
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Review Description: I's impossible to change or add my information on the website. The form keeps giving me errors.I tried to select the option to get an invoice for my booking, as it is abusiness trip and i need the invoice for accounting, didn't work...

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Reviewer Name: Eddy Ponce

Review Submission Date: 2023-01-23

Review Title: Room was small but fine
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Review Description: Room was small but fine. Wi-fi was very week with a lot of disruption. No kettle or tea/coffee in the room. Suppose to have at a 4-star Hotel.Water leaking when taking a shower which makes the floor wet. Risk of slipping. The heater is not easy to adjust, it turns way to hot so that I prefer to sleep without. Price is okay and good for a short stay. Easy the reach most of the popular sights within a short walk.

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