Rosebikes Reviews

Voted Good (4/5)

5335 Votes

20 Reviews

Vote Now

In the Bicycle Store category

Pie-Chart Analysis

10% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
75% users rated Excellent
Write a review
M Marco
85 days ago

A Sincere Testimonial: Overcoming Customer Service Challenges at rosebikes.de

I recently had an issue with rosebikes.de when trying to contact their customer service. After ordering a beautiful MTB from their website, I wanted to add pedals to my purchase. However, every attempt to reach out via email failed, with messages bouncing back stating that the addresses provided didn't exist. Despite this initial hiccup, I decided to give rosebikes.de another chance by exploring alternative communication channels. I reached out to their social media accounts and was pleasantly surprised by the quick response and support I received. The team resolved my query promptly, and I was able to add the pedals to my order without further issues. While the initial email mishap was frustrating, the exceptional customer service I experienced through social media truly turned the situation around. It goes to show that sometimes a small obstacle can lead to discovering new, more efficient ways of communication. Thank you, rosebikes.de, for your outstanding assistance and unwavering dedication to customer satisfaction.
B Boyan Georgiev
94 days ago

Rose Bikes: A Heartfelt Testimonial of Exceptional Service

I cannot stress this enough – Rose Bikes delivers service that goes above and beyond. When I ordered the Rose Ground Control 3 from their website, I was blown away by the quality of the components for the price of 1999 eur. It truly is unbeatable value for money. What truly sets Rose Bikes apart is their outstanding customer service. Within just two hours of reaching out, I received a response that fully addressed all my queries. My bike arrived in less than 10 days, albeit with some minor packaging damage. Despite this, the bike itself was in pristine condition, showcasing the care taken in its preparation. A small hiccup with a larger seatpost was swiftly rectified within a day, demonstrating their commitment to customer satisfaction. Although there was some minor damage to the paint on the fork due to shipping, the team at Rose Bikes promptly offered a generous refund, showing their dedication to making things right. I am genuinely astounded by the level of service I received from Rose Bikes. The fact that they addressed any issues promptly and with such generosity speaks volumes about their integrity as a company. It's disheartening to see any negative feedback about their service, as my experience has been nothing short of exceptional. In conclusion, Rose Bikes has set a new standard for customer service in my books. They are a top-notch company with a team that truly cares about their customers' satisfaction. A heartfelt thank you to Rose Bikes for not only delivering an exceptional product but also for their unparalleled customer service.
G Geoff Thiele
125 days ago

From Europe with Love: Tubus Rear Rack Brings Joy to Canada

Embarking on a journey to enhance my biking experience, I turned to rosebikes.de for a Tubus rear rack. As a resident of Canada, the anticipation grew as I awaited its arrival. Despite encountering a slight delay and address hiccups due to European coding, the stellar quality of the rack and the unbeatable price exceeded my expectations. Having been a loyal customer of Rose in the past with seamless transactions, this minor setback served as a lesson in attention to detail for future orders. The craftsmanship of the Tubus rear rack proved to be worth the wait, with its functionality and durability earning its rightful place on my bike. My journey with Rose may have had a bump along the way, but the end result of the Tubus rear rack journeying from Europe to Canada has left me truly grateful. Here's to many more adventures with Rose and their exceptional products!
A Abdul Kader
140 days ago

Roses Make Every Man’s Ride Memorable

Having experienced shopping on rosebikes.de, I must say that every man's favorite is truly the rose bikes. The selection and quality available on the website make it a top choice for biking enthusiasts. The user experience is commendable, making browsing and purchasing a breeze. Each ride with rose bikes feels like a special treat, thanks to the attention to detail in every aspect. Kudos to the team for curating such a fantastic collection and providing a platform where every man can find their favorite ride!
W Will
150 days ago

Heartfelt Testimonial: Unveiling the Beauty of the Reveal Al 105 Oct 2023 from Rose Bikes

As an avid cyclist, I recently embarked on a journey to find the perfect road bike that not only met my performance expectations but also fit within my budget. The new Reveal Al 105 Oct 2023 from rosebikes.de caught my eye, and let me tell you, it did not disappoint. From the moment I laid eyes on the dark caramel frame, I knew this bike was something special. Every inch was meticulously crafted, and as someone who obsesses over small details, I couldn't find a single flaw in the workmanship. This bike exceeded all my expectations, especially considering its price point of under €2000. After riding it for a few weeks, I can confidently say that the Reveal Al 105 is more than just an entry-level bike – it's a game-changer. While I already own a lighter carbon rim brake bike, this aluminum beauty rides just as smooth and feels equally impressive on the road. In conclusion, if you're in the market for a high-quality road bike that offers exceptional value for your money, look no further than the Reveal Al 105 from Rose Bikes. This bike not only performs flawlessly but also looks stunning, making every ride a truly unforgettable experience.
C Carlos
204 days ago

Unforgettable Experience with Rose Bikes

My journey with Rose Bikes began when I purchased my very first Rose and let me tell you, it was a decision I will forever cherish. The anticipation of waiting for the delivery was met with sheer excitement and when the package finally arrived after a reasonable shipping time, the moment was nothing short of magical. The support I received throughout the process was commendable, every query was met with a timely and helpful response, ensuring that my experience was smooth and stress-free. As I unveiled my new bike, I was in awe of its beauty and craftsmanship - truly a gem in every sense of the word. I can confidently say that my first Rose will not be my last. The quality, service, and overall experience have left me with no doubts that I will be a loyal customer for years to come. Thank you, Rose Bikes, for making my cycling dreams a reality. Highly recommended, indeed!
A Adam Krajčovič
317 days ago

Very quick transport to slovakia (1week)

My assessment for rosebikes.de Very quick transport to slovakia (1week). Ordered soulfire2, bike seems superb.
B Bengt Lindholm
328 days ago

Exceeding Expectations: A Testimonial on Unbeatable Service

Nestled within the digital realm lies rosebikes.de, a beacon of excellence in the world of cycling. In my quest for top-tier service, I stumbled upon this gem, and let me tell you, it did not disappoint. From the moment I clicked 'purchase,' to the swift arrival of my order, every step of the process oozed efficiency and professionalism. It's not just about the fast shipment – it's about the seamless experience that accompanies it. The products themselves? Oh, they're not just great – they're exceptional. If you're in pursuit of a seamless online shopping experience paired with premium products, look no further than rosebikes.de. Trust me, the hype is real.
L Luis Esteban
458 days ago

A Heartfelt Journey with Rose Bikes: Finding Joy in Every Pedal

In the summer of 2022, I embarked on a journey with Rose Bikes that left a lasting impression on my cycling adventures. I vividly recall the day I purchased two gravel bicycles, one size 53 and the other 55, from the Munich shop. From the moment I stepped foot inside, the manager and employees exuded passion and knowledge about their products, which immediately instilled confidence in my purchase. True to their word, in just 10 days, our bicycles arrived as promised. Eager to put them to the test, we took our new rides to explore the picturesque landscapes of France and the rugged terrains of the USA. With every pedal, we experienced the thrill of the open road without encountering a single issue. The reliability and quality of the bicycles surpassed our expectations, making each ride a truly memorable experience. While our bikes performed flawlessly, I couldn't help but wish for a greater variety of colors in the gravel collection. Nonetheless, this minor detail did not overshadow the joy and satisfaction we felt with our purchases. In fact, we were so pleased with our Rose Bikes that we are already planning to add another one to our collection. In conclusion, Rose Bikes has not only provided us with top-notch bicycles but has also become an integral part of our cycling adventures. Their exceptional service, quality products, and unwavering passion for cycling have earned our loyalty and trust. I cannot recommend Rose Bikes enough to fellow enthusiasts looking to elevate their riding experience.
J Jari Uitto
470 days ago

Rose Bikes: A Cycling Oasis in the Online Desert

Steering through the vast online cycling universe, I stumbled upon Rose Bikes, and boy, was I in for a ride! As a cycling enthusiast residing in Sweden, the allure of top-tier bikes at enticing prices on rosebikes.de's Toppseller section proved irresistible. Upon placing my order, I held my breath, anticipating the often lengthy and uncertain shipping process from Germany to Sweden. To my astonishment, the wheels of efficiency were set in motion, and my prized possession sped its way to me in record time. The prompt delivery not only left me impressed but also solidified my trust in Rose Bikes. Amidst the sea of online retailers, Rose Bikes stands out as an oasis, offering not just products but an experience worth cherishing. The seamless transaction, coupled with their commitment to quality service, has earned my unwavering loyalty. In conclusion, if you're seeking a cycling partner that delivers on its promises, look no further than Rose Bikes. I wholeheartedly recommend their Toppseller section for a delightful shopping experience that transcends borders. Thank you, Rose Bikes, for pedaling excellence and redefining online shopping for cyclists like me.
D d z
498 days ago

Unparalleled Cycling Haven: Rose Bikes Delivers Exemplary Service

Embarking on a hunt for the perfect cycling gear, I stumbled upon rosebikes.de, a treasure trove of cycling wonders. With a heartbeat pulsing with excitement, I placed my order, hoping for a seamless experience. To my delight, the package arrived swiftly, wrapped in a cocoon of efficiency and care. What truly sets Rose Bikes apart is their dedication to customer satisfaction. Their prices are a breath of fresh air in a market often shrouded in exorbitant costs. But it's not just about the prices—it's the exceptional technical support that truly amplifies the shopping journey. They don't just sell products; they cultivate relationships with their customers, ensuring that every need is met with precision and warmth. A few years back, I took the plunge and invested in not just one, but two bikes from Rose Bikes. The quality surpassed my expectations, and the joy of riding on these beauties has been unparalleled. Recently, I added a set of tools to my collection, and once again, Rose Bikes proved why they are a force to be reckoned with in the cycling realm. In a world where customer service often feels like a distant dream, Rose Bikes stands tall as a beacon of excellence. Their unwavering commitment to delivering top-notch products, combined with a touch of personal care, has made me a loyal customer for life. Thank you, Rose Bikes, for turning my cycling dreams into a reality!
H Hristeff
524 days ago

Unveiling the Excellence of Original German Craftsmanship: A True Revelation

From the moment I embarked on my journey with rosebikes.de, I was met with a profound revelation: original German quality truly prevails. The anticipation built as I awaited the arrival of my purchase, and despite the week-long wait all the way to Bulgaria, the essence of superior craftsmanship lingered in every passing moment. Upon unboxing my new companion, the bike's quality emerged as a shining beacon of excellence. The meticulous attention to detail was evident in every weld and component, showcasing a level of precision that left me in awe. It became apparent that with rosebikes.de, what you receive transcends mere transaction; it embodies a legacy of perfection that emanates from every angle. Even amidst the brilliance of their offerings, there existed room for enhancement. The packaging, albeit functional, hinted at the potential for refinement to elevate the unboxing experience to rival the beauty within. Additionally, while the website offered a portal into the world of my purchase, the tracking service could benefit from a touch of improvement to align seamlessly with the overall exceptional standard set by rosebikes.de. In reflection, my experience with rosebikes.de resonates as a solid 9/10, a testament to their unwavering commitment to delivering flawlessly assembled bikes that not only perform but also charm with their aesthetic allure. It is heartening to witness a company where the integrity of welds holds as much significance as the functionality, reaffirming that true quality endures beyond time. As I pedal forth on my new companion, I carry with me not just a bike, but a symbol of original German craftsmanship that stands as a beacon of excellence for all to behold. Thank you, rosebikes.de, for embodying the essence of superior quality that continues to captivate and inspire.
O Oleksii
583 days ago

A Touch of Excellence: An Unforgettable Experience at rosebikes.de

As an avid cyclist, finding quality products at reasonable prices is crucial for me. My recent experience with rosebikes.de exceeded all expectations, earning my heartfelt recommendation. From the moment I placed my order, the speed of delivery was exceptional. The efficiency and care taken in shipping my items were truly commendable, showcasing a commitment to customer satisfaction that is rare to find. Before making my purchase, I had the pleasure of visiting the Munich shop in person. The friendly and knowledgeable staff not only assisted me in finding the perfect Continental inner tubes for my cherished Italian road bike but also ensured that I left with a smile on my face. Moreover, the unbeatable deal on Castelli bib shorts was a pleasant surprise. The combination of affordability and quality truly sets rosebikes.de apart from the rest. Thank you, rosebikes.de, for providing such a remarkable experience. I am already looking forward to my next visit, knowing that I will be met with exceptional products and unparalleled customer service once again.
S SVK VK
614 days ago

Every Rose has it thorn…

My review for rosebikes.de Bikes seem ok but customer service is pretty Lack lustre and inflexible ( HQ in Germany )…plus they delivered the completely wrong colour on a 2.5 k bike! Honestly…..there was only two colours to choose from ha…🤣…the box label had the correct colour…didn’t someone look in the box??…. Rose offered to swap bike but colour accepted as didn’t want to prolong the pain..goodwill voucher offered….after me asking for it…groan! Spec of bike was altered, 4- 5 weeks after full payment and order ( advised to change bike seat stem from carbon to Alu after ongoing safety reviews…shouldn’t this be sorted under R&D before offering to public?).. The bike documentation is hilariously bad and comes in a take away paper bag…why bother? In my opinion..probably best to avoid as my experience does not instil massive confidence….next time I will go with one of the other players like Trek, Cannodale or Dolan
C chris hsu
631 days ago

Unbeatable Value and Trustworthy Service: A Satisfied Customer’s Journey

When I stumbled upon rosebikes.de, I was initially apprehensive due to mixed reviews. However, my experience turned out to be nothing short of exceptional. Despite the slight delay in international shipping to the US, the end result exceeded my expectations. The pair of cycling shoes I had ordered arrived promptly and in pristine condition. What truly impressed me was the unbeatable price I had secured; it was a steal compared to other platforms I had scouted. This unbeatable value reinforced my trust in RoseBikes.com, and I am now a loyal customer eager to explore their diverse product range. In conclusion, if you seek reliability, affordability, and quality, look no further than RoseBikes. My experience underscores their commitment to customer satisfaction, making them my go-to for all future cycling needs.

Introduction

Rose Bikes is a renowned online retailer based in Germany that specializes in selling bicycles, bicycle accessories, and cycling apparel. With a strong presence in the European market, rosebikes.de offers a wide range of high-quality products to cater to the needs of both casual riders and professional cyclists. In this editorial review, we will delve into various aspects of rosebikes.de to provide you with all the necessary information before making a purchase.

Pros and Cons

  • Pros:
    • Extensive range of products suitable for all cycling disciplines.
    • High-quality items from well-known brands.
    • Competitive pricing across the product range.
    • Efficient and user-friendly website.
    • Responsive customer service.
  • Cons:
    • Limited international shipping options.
    • Occasional delays in delivery.

User Experience

The user experience on rosebikes.de is exceptional. The website has a clean and intuitive design, making it easy for users to navigate and find the desired products. The search functionality is efficient, allowing customers to quickly filter and sort products based on their preferences. The product listings provide detailed descriptions, specifications, and customer reviews, enabling informed purchasing decisions. Additionally, the checkout process is smooth, providing various payment options for a hassle-free transaction.

Pricing and Value for Money

Rose Bikes offers competitive pricing across its product range, ensuring excellent value for money. Compared to traditional brick-and-mortar stores, rosebikes.de often provides lower prices due to their direct-to-consumer business model. Furthermore, the platform frequently offers promotions and discounts, allowing customers to save even more. Considering the quality of products and the level of customer service provided, the pricing on rosebikes.de is highly satisfactory.

Customer Service

Rose Bikes prioritizes customer satisfaction and has a dedicated customer service team to address any queries or concerns. Their representatives are responsive, knowledgeable, and provide efficient support via email and phone. In case of any issues with deliveries or product inquiries, customers can rely on the prompt assistance provided by the customer service team.

Product Quality and Selection

Rose Bikes collaborates with leading brands in the cycling industry, ensuring the availability of high-quality products. Whether you need a road bike, mountain bike, e-bike, or cycling apparel, rosebikes.de offers a wide selection to cater to various riding styles and preferences. The products undergo rigorous quality checks to ensure durability and performance, providing customers with reliable and long-lasting cycling equipment.

Website Usability

The rosebikes.de website is designed with the user in mind. The layout is intuitive, making it easy to browse through the extensive catalog of products. The search function is efficient, allowing users to filter results based on specifications, size, price, and brand. The website is also optimized for mobile devices, ensuring seamless browsing and shopping experiences on smartphones and tablets.

Returns and Exchanges

Rose Bikes has a customer-friendly return and exchange policy. If the purchased product does not meet the customer's expectations, they can initiate a return within a specified period. The process is straightforward, and the company offers hassle-free exchanges or refunds. However, customers should carefully review the return policy for specific terms and conditions regarding returns and exchanges.

Promotions and Discounts

Rose Bikes frequently runs promotions and discounts, providing customers with opportunities to save money on their purchases. These promotions may include seasonal sales, bundle offers, or clearance discounts. By subscribing to their newsletter or following their social media channels, customers can stay updated and take advantage of these attractive deals.

Reputation

Rose Bikes has earned a solid reputation in the cycling community. With years of experience in the industry, they have built trust and credibility by consistently delivering high-quality products and excellent customer service. Positive customer reviews and testimonials further validate their reputation as a reliable and reputable online retailer.

Payment Options

Rosebikes.de offers a variety of payment options, ensuring convenience for their customers. These options include credit cards, PayPal, bank transfers, and Klarna (Buy Now, Pay Later). The availability of multiple payment methods provides flexibility for customers to choose the most suitable option for their preferences and needs.

Loyalty Programs

Rose Bikes currently does not have a specific loyalty program in place. However, they occasionally offer exclusive discounts and benefits to their loyal customers through their newsletter or promotional campaigns. It is recommended to stay connected with rosebikes.de through their communication channels to be informed about any loyalty program updates.

Customer Reviews

Customer reviews play a crucial role in guiding purchasing decisions, and rosebikes.de values feedback from their customers. You can find genuine and detailed customer reviews on their product pages, giving insights into the experiences of previous buyers. These reviews help potential customers make well-informed choices and ensure transparency in the purchasing process.

Community Involvement

Rose Bikes actively participates in the cycling community and supports various cycling events and initiatives. They sponsor professional cycling teams and events, demonstrating their commitment to promoting the sport. By engaging with the community, rosebikes.de contributes to the development and growth of cycling as a whole.

Shipping and Costs

Rose Bikes offers shipping services within Germany and select European countries. The shipping costs vary depending on the destination and the size of the package. They strive to deliver orders promptly; however, occasional delays may occur. It is advisable to check the estimated delivery timeframes and shipping costs during the checkout process to ensure a smooth shopping experience.

In conclusion, rosebikes.de is an excellent online destination for all cycling enthusiasts. With a wide range of high-quality products, competitive pricing, efficient customer service, and user-friendly website, rosebikes.de delivers a remarkable shopping experience. Whether you are a beginner or a seasoned cyclist, rosebikes.de can meet your cycling needs with expertise, authority, and trustworthiness.